scholarly journals The reception of support in peer-to-peer online networks: Network position, support solicitation, and support provision in an online asthma caregivers group

2021 ◽  
Vol 27 (5) ◽  
pp. 146045822110660
Author(s):  
Yan Liu ◽  
Wensen Huang ◽  
Dan Luo

This study applies social network analysis and quantitative content analysis to messages exchanged within an online support forum of caregivers of children with chronic asthma to examine how peer-to-peer network positions and personal communication styles (seeking and providing support) impact the reception of social support. Content analysis is used to determine rates of giving and receiving informational and emotional support. Network analysis assesses levels of individual betweenness and closeness centrality in the online network. Relationships between network positions, solicitation strategies, and the provision and reception of informational and emotional support are examined. Betweenness and closeness centrality are associated with improved informational and emotional support. The provision of informational support is also improved by providing descriptions of personal experience. Practical implications for the design and use of online support platforms are discussed.

2019 ◽  
Vol 128 (4) ◽  
pp. 293-299 ◽  
Author(s):  
Daniel Haik ◽  
Kevin Kashanchi ◽  
Sarah Tajran ◽  
Cameron Heilbronn ◽  
Catherine Anderson ◽  
...  

Objective: Idiopathic subglottic stenosis (iSGS) is a rare disease with few local resources for individuals to use. With the explosive growth of online social networking, platforms such as Facebook possess compelling potential to facilitate user-driven sharing of health information and peer support. This study was performed to better understand the content shared in a busy online community for individuals with iSGS. Methods: The largest online community (OC) for individuals with iSGS, Living With Idiopathic Subglottic Stenosis (LwiSGS), was examined. A thematic content analysis of the communications shared in February of 2018 was performed. A conventional qualitative analysis model was employed to analyze aggregated data. The data were then codified. Results: Analysis demonstrated that communications primarily encompassed three major thematic elements: (1) information sharing; (2) emotional support, expression, and experience sharing; and (3) community building. Positively toned posts grossly overshadowed negatively toned posts by almost a factor of 3. A significant portion of group members requested information from their peers, suggesting a high level of trust toward the resources provided in this group, even those involving a surgical procedure or medication. Conclusion: LwiSGS is a forum for patients with a rare chronic condition to share informational resources, personal experiences, and emotional support, as well as a community with their peers. These data suggest that LwiSGS could be a powerful resource for individuals with iSGS to share information, personal experiences, or emotional support.


2020 ◽  
Vol 39 (3) ◽  
pp. 397-413 ◽  
Author(s):  
V. Skye Wingate ◽  
Bo Feng ◽  
Chelsea Kim ◽  
Wenjing Pan ◽  
JooYoung Jang

Advice of varying quality can be provided to support seekers online. This study examined whether the type of self-disclosure (demographic vs. self-concept) included in a support-seeking post elicits varying levels of advice quality in support provision. Participants ( N = 624) read and responded to an online support-seeking post. Their advice messages were assessed for quality as indexed by the use of reasoning and the sequencing of advice relative to other elements of supportive interactions (emotional support and problem inquiry and analysis). Overall, results suggested that most advice messages were behavior-oriented and did not contain reasoning or additional supportive acts. The type of self-disclosure did not affect advice quality. Theoretical implications and directions for future research are discussed.


2021 ◽  
pp. e20210012
Author(s):  
Katie Cassidy ◽  
Laura Kabbash ◽  
Scott T. Ronis

Few studies have examined the impact of sexual offences on non-offending family members. Using thematic content analysis of posts on a relevant, anonymous online support community website, the current study identified the experiences and needs of family members following a sexual offence. Findings indicate that collateral consequences of legal restrictions, coupled with stigma, result in enduring emotional, social, and practical difficulties for non-offending family members. In addition, family members highlighted an important role in providing practical and emotional support for alleged perpetrators managing offence-related challenges. Uncertainty surrounding registration requirements serves as a barrier to maintaining and accessing housing, planning key life events, and helping family members comply with parole requirements. Overall, findings serve to identify key challenges confronting non-offending family members and inform the design of services to support positive relationships associated with reduced re-offending.


Information ◽  
2018 ◽  
Vol 9 (10) ◽  
pp. 259 ◽  
Author(s):  
Juan Maestre ◽  
Susan Herring ◽  
Aehong Min ◽  
Ciabhan Connelly ◽  
Patrick Shih

Research is scarce on how direct and indirect support seeking strategies affect support exchange in online health communities. Moreover, prior research has relied mostly on content analysis of forum posts at the post level. In order to generate a more fine-grained analysis of support exchange, we conducted content analysis at the utterance level, taking directness of support seeking, quality of provision, forum type, and seeker gender into account. Our analysis of four popular online support forums for people living with human immunodeficiency virus found that type of support sought and provided, support seeking strategy, and quality of emotional support provision differed in care provider/formal forums versus social/informal forums. Interestingly, indirect support seeking tended to elicit more supportive emotional responses than direct support seeking strategies in all forums; we account for this in terms of type of support sought. Practical implications for online support communities are discussed.


2019 ◽  
Author(s):  
Katherine Kelly ◽  
Shelley Doucet ◽  
Alison Luke ◽  
Rima Azar ◽  
William Montelpare

BACKGROUND Individuals with health care needs and their caregivers require substantial informational and emotional support. Providing this support is a major challenge for care providers, who are often not able to adequately address barriers and may not be aware of available services and programs. Online P2P support offers an accessible and inexpensive source of support; however, the breadth of these supports on social media has not been previously documented. OBJECTIVE This study was a scoping review of research examining the use of peer-to-peer support on social media by individuals with health care needs and their caregivers. METHODS This review used the PRISMA-SR method to search for articles from 1997 to 2019. RESULTS A total of 94 articles were included. Patients and caregivers use many social media websites for P2P interaction, including: Facebook (n = 19), Twitter (n = 7), and YouTube (n = 6). Providing and receiving informational and emotional support were important uses of social media for P2P support; however, the specific needs and experiences of patients and caregivers appeared to change as knowledge regarding the condition(s) improved. Despite the many benefits associated with participating in online P2P groups, concerns related to ethics, privacy, and the potential to spread misinformation are outlined as risks associated with its use. CONCLUSIONS This study revealed that patients and caregivers engage in P2P support on social media to receive informational and emotional support from peers, despite known risks and limitations. Social networking websites were revealed to be particularly suited for P2P support communication.


2020 ◽  
Vol 4 (Supplement_1) ◽  
pp. 698-698
Author(s):  
Patricia Oh

Abstract Joining the AARP Network of Age-Friendly States and Communities does not make a community age-friendly; the age-friendly team must cultivate community engagement, develop collaborations with diverse stakeholders, mobilize resources, and document achievements. Little research describes the tools age-friendly rural communities use to effect change and develop sustainability. Thematic content analysis of 67 interviews conducted between December 09, 2018 and January 24, 2020 with age-friendly leaders in rural Maine communities suggested that peer-to-peer networking, privileging local knowledge, engaging local and regional partners, technical advice from a trusted source, and fun were among the tools used to move age-friendly rural work forward.


2008 ◽  
Vol 3 (3) ◽  
pp. 57 ◽  
Author(s):  
Carol Perryman

A Review of: Brown, Cecilia M. and Ortega, Lina. “Information-Seeking Behavior of Physical Science Librarians: Does Research Inform Practice?” College & Research Libraries (2005). 66:231-47. Objective – As part of a larger study exploring the information environments of physical science librarians (Ortega & Brown), the authors’ overall objective for this study is to profile physical science librarians’ information behaviours. The authors’ two-part hypothesis was that first, peer-reviewed journals would be preferred over all other sources for research dissemination, resembling the preferences of scientists, and second, that peer-to-peer consultation would predominate for practice-oriented decisions. Design – Mixed methods: survey questionnaire followed by citation and content analysis. Setting – Five internationally disseminated professional association electronic mailing lists whose readership comprised those with interests in science librarianship: the American Library Association (ALA) Science and Technology Section; the American Society for Information Science & Technology (ASIST) Science and Technology Information Special Interest Group; the Special Library Association (SLA) Chemistry Division and its Physics-Astronomy-Mathematics Division; and the American Geological Institute Geoscience Information Society. Subjects – Seventy-two physical science librarians voluntarily responding to an online survey. Methods – A questionnaire was distributed to inquire about physical science librarians’ professional reading practices as well as their perceptions about the applicability of research to their work. Participants were asked to rank preferences among 11 resource types as sources supporting daily business, including personal communication, conference attendance, electronic mailing lists, and scholarly journals. Differences between the mean rankings of preferences were tested for significance by applying the Friedman test with p>0.0005. Journals identified most frequently were analyzed using the Institute for Scientific Information’s (ISI) Web of Science index and Ulrich’s Periodical Index to measure proportions of research and non-research citations, as well as the general topic areas covered by the journals. Next, content analysis was performed for the years 1995, 1997, and 2000 in order to characterize research methodologies used in the previously identified journals according to a previously tested schema (Buscha & Harter). Results from this portion of the study were compared with participants’ responses about journal usage. Main Results – Librarians reported using personal communication (both face-to-face and electronic mailing lists) more frequently as a means of information gathering than professional journals, Web sites, conferences, trade publications, monographs, or ‘other’ resources. Variations in responses appeared to correlate with years in the profession and in the respondents’ time in their current positions, although there are indications that the importance of all information resources to practice and research declines over time. The relative importance of resources is also shown in time spent reading journal literature, less than 5 hours per week for 86% of participants. Conclusion – For the first hypothesis, the authors found that unlike scientists, survey participants did not prefer research publications as vehicles for dissemination of their research results. For the second, librarians ranked peer-reviewed journals third in preference after personal communication and electronic mailing lists as sources of information supporting daily practice, supporting the second hypothesis that respondents would emulate the information use practices of mathematicians.


2017 ◽  
Vol 24 (4) ◽  
pp. 645-668 ◽  
Author(s):  
Lore Van Gorp ◽  
Smaranda Boroş ◽  
Piet Bracke ◽  
Peter A.J. Stevens

Purpose The purpose of this paper is to examine how repatriates’ emotional support network affects their experience of re-entry. Design/methodology/approach This inductive, qualitative study is based on 27 semi-structured, in-depth interviews with Belgian organizational repatriates. Findings The analyses suggest that expatriation empathy is a key attribute of organizational repatriates’ main emotional support providers. In addition, the results show that although partners are a main source of emotional support on re-entry, they are also important potential causes of distress. Lastly, the results suggest that the cultural diversity of a repatriate’s emotional support network is linked with characteristics of the assignment and that it affects the experience of repatriation. Research limitations/implications The results provide empirical evidence that the expatriation empathy of repatriates’ support providers is a more informative characteristic to consider compared with whether they have personal experience of expatriation. In addition, the results suggest that research should also take into account the negative side of social support, and, for example, consider the influence of crossover distress of partners who experience relocation difficulties themselves. Practical implications This study points to the possible benefits of organizing social activities or training for repatriates and their partner and any children, as well as the advantages of encouraging expatriates to invite home-country friends to visit. Originality/value Although most scholars agree on the importance of support for expatriates’ well-being, the sources of relevant emotional support have received little research attention so far, as has how this influences the repatriation experience.


2018 ◽  
Vol 8 (4) ◽  
pp. 291 ◽  
Author(s):  
Dongryeul Kim

  In order to find out the influence of Korean Middle School Students' relationship by science class applying STAD collaborative learning, this study conducted a social network analysis and sought to analyze the communication networks within the group and identified the change process of the type. The subject of this study was 30 students of the second grade at the girls' middle school located in Korea's Metropolitan City. For five weeks, science class applying STAD Collaborative Learning was implemented in the ‘reproduction and generation’ chapter. First, the class social network analysis showed that all the prices of density, degree centrality, closeness centrality, and betweenness centrality have risen after science class applying STAD Collaborative Learning. Also, the classroom's relationship index has improved. In other words, STAD Collaborative Learning encouraged interaction among students. Second, in order to research popularity, students' centrality analysis through the class social network analysis showed that top-ranked students' values of density, degree centrality, closeness centrality, and betweenness centrality appeared commonly high after science class applying STAD Collaborative Learning. Third, the analysis of the communication network change within six groups showed that all channel type appeared most often and circle type also appeared anew after science class applying STAD Collaborative Learning. In other words, it was possible to exchange information freely and communicate with all members of the group through STAD Collaborative Learning.


2018 ◽  
Vol 32 (6) ◽  
pp. 837-859
Author(s):  
Sangeetha Madhavan ◽  
Shelley Clark ◽  
Yuko Hara

In most contexts, emotional support is crucial for the well-being of low-income single women and their children. Support from women may be especially important for single mothers because of precarious ties to their children’s fathers, the prevalence of extended matrifocal living arrangements, and gendered norms that place men as providers of financial rather than emotional support. However, in contexts marked by economic insecurity, spatial dispersion of families, and changing gender norms and kinship obligations, such an expectation may be problematic. Applying theories of emotional capital and family bargaining processes, we address three questions: What is the gender composition of emotional support that single mothers receive? How does gender composition change over time? Does the gender composition of emotional support affect the self-reported stress of single mothers? Drawing on data from a unique data set on 462 low-income single mothers and their kin from Nairobi, Kenya, we uncover three key findings. One, whereas the bulk of strong emotional support comes from female kin, about 20 percent of respondents report having male-dominant support networks. Two, nearly 30 percent of respondents report change favoring men in the composition of their emotional support over six months. Three, having a male-dominant emotional support network is associated with lower stress. These results challenge what is commonly taken for granted about gender norms and kinship obligations in non-Western contexts.


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