Tourism research in the new millennium: A bibliometric review of literature in Tourism and Hospitality Research

2016 ◽  
Vol 18 (3) ◽  
pp. 269-285 ◽  
Author(s):  
Carola Strandberg ◽  
Atanu Nath ◽  
Hamed Hemmatdar ◽  
Muneer Jahwash

This article presents a bibliometric review analyzing 15 years of research published between 2000 and 2014 in the journal Tourism and Hospitality Research. Raw citations metrics were gathered using “Publish or Perish,” a data-miner software from Harzing, using Google Scholar as a base. The analysis focuses on six key metrics of the journal’s publications: (a) the nature of authorship, (b) the most influential articles, (c) the most influential authors, (d) the most prolific authors, (e) the themes covered, and (f) the manuscript characteristics of the articles published during the period. Notes for contributors, book reviews, conference reports/proceedings, practice papers, and editorials were excluded from the scope of this research, and 292 research articles appearing in the journal during this time were included in the investigation. Data were analyzed using SPSS and Excel. The article provides an overview of the evolution of the journal and presents some key trends in ongoing research within the industry. The study finds a clear trend toward coauthorship with a substantial increase in triple-authored articles. The majority of the articles have gone from being single authored in 2000–2004 to being dual authored in 2010–2014. Articles on marketing and consumer behavior, HR management, and environmental aspects have experienced a steady increase while strategic implications, hospitality and tourism operations, impact assessment and mitigation, and education have received a decreased attention. There has been a significant drop in theory development articles, in favor of quantitative research designs, in particular survey studies. Qualitative research designs rest relatively constant; however, case studies and interviews have lost ground to content analysis manuscripts. Contributions further include insights that can aid editors in determining future directions of the journal, guidance for potential authors in their quest to get published, and identification of new opportunities in research areas for the journal and researchers alike.

2017 ◽  
Vol 3 (2) ◽  
pp. 237-248
Author(s):  
Nadia Hakim Fernández

Abstract This piece discusses an experimental ongoing research that began with my experience as an academic freelancer. It focuses on my experience of moving frequently within and between cities under specific work/ life conditions. An autoethnography provides insights not observable in quantitative research designs; and allows for access to embodied experience, along with reflections on emerging topics going beyond the purely personal, namely, mobility, advantage, and (work)place-making. This strategy allowed me to delineate the boundaries of the fieldsite across online and offline settings, including the digital technologies I share with other research participants. Personal maps of geolocalised trajectories overlapped with experiential accounts (photos, audionotes, interviews, and hand-drawn maps) are included. An interpretational thickness emerges from this association of materials. The research process has inspired the development of a smartphone mobile application for documenting such experiences of mobile freelancing, yet to be created with developers, who are, in turn, participants in this research.


Author(s):  
Ronald E. Rice ◽  
Simeon J. Yates ◽  
Jordana Blejmar

We conclude the Handbook of Digital Technology and Society by identifying topics that appear in multiple chapters, are more unique to some chapters, and that represent general themes across the material. Each of these is considered separately for the ESRC theme chapters and the non-ESRC chapters. In the ESRC theme chapters, cross-cutting research topics include digital divides and inequalities; data and digital literacy; governance, regulation, and legislation; and the roles and impacts of major platforms. Cross-cutting challenges include methods; theory development, testing, and evaluation; ethics; big data; and multi-platform/holistic studies. Gaps include policy implications, and digital culture. In the non-ESRC chapters, more cross-cutting themes include future research and methods; technology venues; relationships; content and creation; culture and everyday life; theory; and societal effects. More unique, these were digitization of self; managing digital experience; names for the digital/social era; ethics; user groups; civic issues; health, and positive effects. The chapter also shows how the non-ESRC chapters may be clustered together based on their shared themes and subthemes, identifying two general themes of more micro and more macro topics. The identification of both more and less common topics and themes can provide the basis for understanding the landscape of prior research, what areas need to be included in ongoing research, and what research areas might benefit from more attention. The chapter ends with some recommendations for such ongoing and future research in the rich, important, and challenging area of digital technology and society.


2019 ◽  
Vol 8 (2) ◽  
pp. 57 ◽  
Author(s):  
Teodora Kiryakova-Dineva ◽  
Vyara Kyurova ◽  
Yana Chankova

The aim of this paper is to discuss the soft skills acquisition in the tourism industry as a means of education for sustainable development. A quantitative research approach has been applied in order to investigate the soft skills needed for tourism. The analysis is based on interviews carried out with representatives of the Bulgarian regional Chamber of Commerce and representatives of the Bulgarian hotel and restaurant industry. Additionally, a case study involving three groups of respondents, i.e. Learners, Educators and Representatives of business and Employers in the tourism and hospitality industry in Bulgaria was conducted based on a combined list of soft skills. Whereas some hard skills are traditionally taught at the educational institutions, soft skills, here identified as Core soft skills, Specific soft skills and Managerial soft skills, often remain beyond the educators’ aims. Thus, the study provides some useful insights into the contemporary practice of tourism and hospitality education, on the one hand, and into the paradigm of education for sustainable development, on the other. Keywords: Soft Skills, Tourism, Business, Hospitality, Education, Sustainability, Bulgaria


2019 ◽  
Vol 40 (1/2) ◽  
pp. 88-97 ◽  
Author(s):  
Sarah Guay ◽  
Lola Rudin ◽  
Sue Reynolds

Purpose With the rise of virtual library users and a steady increase in digital content, it is imperative that libraries build websites that provide seamless access to key resources and services. The paper aims to discuss these issues. Design/methodology/approach Usability testing is a valuable method for measuring user habits and expectations, as well as identifying problematic areas for improvement within a website. Findings In this paper, the authors provide an overview of user experience research carried out on the University of Toronto Scarborough Library website using a mixture of qualitative and quantitative research methods and detail insights gained from subsequent data analysis. Originality/value In particular, the authors discuss methods used for task-oriented usability testing and card sorting procedures using pages from the library website. Widely applicable results from this study include key findings and lessons learned from conducting usability testing in order to improve library websites.


2020 ◽  
pp. 0192513X2090533 ◽  
Author(s):  
Caroline Sanner ◽  
Lawrence Ganong ◽  
Marilyn Coleman

Scholars have long recognized that the boundaries of family membership and definitions of family relationships are socially constructed. The social construction of family membership, and the accompanying ambiguity surrounding family language and labels, particularly in complex families who have experienced divorce, remarriage, and other structural transitions, creates obstacles for recruiting study participants and for collecting, analyzing, and interpreting data. In this paper, we explore how the increasing complexity of family structure and family membership can pose pragmatic challenges for researchers. Using our own work as examples, as well as the research of others, we share methodological approaches to addressing these challenges within both qualitative and quantitative research designs. We argue that giving primacy to respondents’ relational definitions changes how researchers approach their projects, stimulates innovative theoretical thinking, and advances understanding of how individuals and families construct their social worlds.


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