Mastering Metrics: The Impact of Social Media on the Routines and Values of Broadcast Journalists

2021 ◽  
pp. 193124312110500
Author(s):  
Stefanie Davis Kempton ◽  
Colleen Connolly Ahern

Social media use is essential for success in today's television news industry. Broadcast journalists use social media platforms to gather and disseminate news in more efficient ways. Broadcasters are also using social media to engage with news consumers in innovative ways. This study employs a mixed-method approach to better understand how social media impacts broadcast journalists’ routines and values and explores the role of gender in broadcasters’ social media strategies. Qualitative in-depth interviews with top broadcast journalists and a social media discourse analysis of their Twitter pages produces this study's findings. Findings suggest that in many television newsrooms social media have become more important than traditional platforms like evening newscasts, and social media metrics are being used to gauge journalists’ success. Additionally, women broadcasters are disadvantaged by the current social media practices in many newsrooms. Implications are discussed.

2021 ◽  
Author(s):  
Olivia Hughes ◽  
Rachael Hunter

BACKGROUND Psoriasis is a chronic inflammatory skin condition, which can be affected by stress. Living with psoriasis can trigger negative emotions, which may influence quality of life. OBJECTIVE This study explored the experiences of people with psoriasis with attention to the potential role of anger in the onset and progression of the chronic skin condition. METHODS Semi-structured qualitative interviews were conducted with twelve participants (n=5 females, n=7 males) recruited online from an advert on a patient charity’s social media platforms. Data were transcribed and analysed using thematic analysis. RESULTS Four key themes were identified: (1) ‘I get really angry with the whole situation:’ anger at the self and others, (2) the impact of anger on psoriasis: angry skin, (3) shared experiences of distress, and (4) moving past anger to affirmation. CONCLUSIONS Findings suggest that anger can have a perceived impact on psoriasis through contributing to sensory symptoms and unhelpful coping cycles and point to a need for enhanced treatment with more psychological support. The findings also highlight the continued stigma which exists for people living with skin conditions and how this may contribute to, and sustain, anger for those individuals. Future research could usefully focus on developing targeted psychosocial interventions to promote healthy emotional coping with psoriasis.


Author(s):  
Ogbu S. U. ◽  
Olupohunda Bayo Festus

In Nigeria, during the agitation for Biafra by the Nnamdi Kanu-led Indigenous People of Biafra between 2013 and 2017, the role of Facebook in the dissemination of hate messages by the protagonists and those in opposition to the agitation raised concern about the role of social media as a tool for the spread of hate messages. It is against this background that this research was designed to evaluate the role of Facebook in the spread of hate messages over the agitation for the separate state of Biafra. The study adopted the exploratory design and the mix method approach; both quantitative and qualitative methods were employed. For the quantitative data, 400 questionnaires were administered on purposively sampled respondents. The surveys were analyzed using simple percentages and frequency distribution. Also, content analysis of some purposively selected Facebook messages was carried out. In the end, the research found that hate messages were propagated through Facebook using six major channels during the agitation for Biafra between 2013 and 2017. They include; Facebook Personal Profiles, Status Updates and Wall Postings, Facebook Group Chats, Facebook Video Uploads, Individual Comments and Likes, Video Shares and Reposts, and sharing of articles and links to other social media platforms. In line with its findings, the research recommended that Facebook should review its community standards and policies on postings of hate messages through its medium and also strengthen its regulatory mechanisms to ensure that it does not provide a platform anymore for propagators of hate messages in Nigeria and around the world.


2019 ◽  
Vol 63 (1) ◽  
pp. 124-145 ◽  
Author(s):  
Clovis Bergère

Abstract:This study explores social media platforms, Facebook and Twitter in particular, as emergent sites of youth citizenship in Guinea. These need to be understood within a longer history of youth citizenship, one that includes street corners and other informal mediations of youth politics. This counters dominant discourses both within the Guinean public sphere and in academic research that decry Guinean social media practices as lacking, or Guinean youth as frivolous or inconsequential in their online political engagements. Instead, young Guineans’ emergent digital practices need to be approached as productive political engagements. This contributes to debates about African youths by examining the role of digital technologies in shaping young Africans’ political horizons.


2015 ◽  
pp. 55-66 ◽  
Author(s):  
Mohamad Alkhouja

This chapter discusses the role of social media in the uprisings of the Arab world. It argues that the seemingly democratizing impact of online activism is not due to the inherent nature of social media as a tool for democracy but rather an outcome of the equilibrium of forces that shaped the use of social media platforms by all three main players. Activists, governments, and social media firms formed a triangle of powers that influenced the use of social media during the Arab movements. In a different context, the outcome of such power balance can arguably inhibit citizens' rights and empower governments. To this end, the chapter first explores the use of social media platforms from the perspective of activists, governments, and social media firms, then presents a framework to understand the impact of all three in shaping the use of social media during the uprisings. The chapter then concludes that the projections of the role of social media on other movements in the world must not be made without understanding the underlying complexities and dynamics of these movements.


Author(s):  
Mohamad Alkhouja

This chapter discusses the role of social media in the uprisings of the Arab world. It argues that the seemingly democratizing impact of online activism is not due to the inherent nature of social media as a tool for democracy but rather an outcome of the equilibrium of forces that shaped the use of social media platforms by all three main players. Activists, governments, and social media firms formed a triangle of powers that influenced the use of social media during the Arab movements. In a different context, the outcome of such power balance can arguably inhibit citizens' rights and empower governments. To this end, the chapter first explores the use of social media platforms from the perspective of activists, governments, and social media firms, then presents a framework to understand the impact of all three in shaping the use of social media during the uprisings. The chapter then concludes that the projections of the role of social media on other movements in the world must not be made without understanding the underlying complexities and dynamics of these movements.


Author(s):  
Anthony McCosker

In a postdemographic world, characterized by the continuous production and calculation of social data in the form of likes, comments, shares, keywords, locations or hashtags, social media platforms are designed with techniques of market segmentation in mind. “Datafication” challenges the agency of participatory social media practices and traditional accounts of the presentation of self in the use of social media. In the process, a tension or paradox arises between the personal, curative or performative character of social media practices and the calculative design and commercial usefulness of platforms and apps. In this paper I interrogate this paradox, and explore the potential role of metrics and analytics for emergent data literacies. By drawing together common self-oriented metrics across dominant platforms, the paper emphasizes analytics targets around a) profile, b) activity, c) interactivity and d) visibility, as a step toward developing new data literacies.


2020 ◽  
Vol 6 (1) ◽  
pp. 205630511990033
Author(s):  
Andrea Miconi

The Syrian emergency, with around 6.7 million people leaving the country, is considered the biggest refugee crisis since the end of World War II. The impact of social media on both the representation of the crisis and immigrants’ behavior has been already analyzed in several works. In this context, the article contains the results of qualitative research on the use of social media by Syrian immigrants and refugees after the civil war and in the diaspora. By mainly focusing on young users, we completed 44 in-depth interviews: 22 in-person interviews in Jordan; 13 in-person interviews in Lebanon; and 9 interviews with immigrant and refugees in Turkey via Skype (for logistical reasons). The article is dedicated to three different uses of social media: collecting news regarding the war in Syria; rediscovering lost ties after the diaspora; and finally, the so-called resettlement or the organization of a new life in host countries. As to the findings, immigrants have been shown to use social media for all purposes, but to a very different degree. In addition, and more interestingly, the results revealed some blind spots of digital sociability, such as the lack of credible sources and the Balkanization brought about by the so-called Web 2.0.


2021 ◽  
Vol 12 (4) ◽  
pp. 239
Author(s):  
Naseem Abu Roman

This study aimed to know the impact of marketing via social media platforms (MSMP) during the Covid-19 pandemic on consumer behavior (CB) in Jordanian banks. In addition to knowing the role of innovation marketing (IM) in improving the ability of the impact of MSMP on CB during the Covid-19 pandemic. The study population consisted of all Jordanian banks. The process of distributing and retrieving the questionnaires was carried out electronically due to the COVID-19 pandemic and the ban imposed in Jordan. The study found an impact of MSMP during the COVID-19 pandemic in IM, Also, MSMP helps to innovate in the way social interactions occur between individuals and banks. The study also found an impact of MSMP on CB during the COVID-19 pandemic. The study also showed that there is an impact of IM in improving the impact of MSMP on CB. The study recommends the need to pay attention to MSMP as it adds very important elements to traditional marketing during the COVID-19 pandemic.


2018 ◽  
Author(s):  
◽  
Michael Day

This practical study is concerned with flows of attention and distraction that are associated with experiences of the internet. Taking the term ‘internet’ to stand for a range of networked social, media-consumption, and data practices carried out on devices such as smartphones, this study sets out to explore how distraction might arise, how it might be conceptualised, and the potential consequences for agency of the conditions of its emergence. The study is led by the production and analysis of artworks, using practical approaches that engage critically with aspects of the experience of the internet. This thesis begins by exploring conceptions of the ‘attention economy’ articulated by Goldhaber (1997), Beller (2006), and Citton (2017), developing an understanding that counters mainstream deterministic positions regarding the impact of digital technologies on the capacity for focused attention. Distraction is considered as an experience that may be sought out by individuals but can be captured and extended by third parties such as social media platforms. The importance of the data generated by habitual or compulsive engagement with internet-enabled devices and services (Zuboff, 2015) is considered against a backdrop of quantification and managerialism that extends beyond experiences of the internet. The study reviews existing artworks made in response to these concerns, focusing on expressions of the ‘attention economy’ prevalent in ‘postinternet’ art. Works by Vierkant (2010), Roth (2015) and others that interrogate infrastructure, data-gathering, or networked methods of distribution are identified as relevant, and a position is developed from which the consequences of metricised display platforms for an artistic ‘attention economy’ can be explored. Prototype artworks made during the study are appraised using an artistic research methodology that foregrounds the role of the researcher as both producer and reader of the artwork. Works that actively create distraction, that gather and visualise data, and that emphasise calm self-interrogation, are discussed and evaluated. The practical aspects of the research contribute to knowledge by extending understanding of the spatial, infrastructural, and algorithmic dimensions of the relationship between distraction and agency.


2020 ◽  
Vol 19 (12) ◽  
pp. 2225-2252
Author(s):  
E.V. Popov ◽  
V.L. Simonova ◽  
O.V. Komarova ◽  
S.S. Kaigorodova

Subject. The emergence of new ways of interaction between sellers and buyers, the formation of new sales channels and product promotion based on the use of digital economy tools is at the heart of improving the business processes. Social networks became a tool for development; their rapid growth necessitates theoretical understanding and identification of potential application in enterprise's business process digitalization. Objectives. We explore the role of social media in the digitalization of business processes, systematize the impact of social networks on business processes of enterprises in the digital economy. Methods. The theoretical and methodological analysis of social networks as a tool for digitalization of company's business processes rests on the content analysis of domestic and foreign scientific studies, comparison, generalization and systematization. Results. We highlight the key effects of the impact of social networks on the business processes of the company; show that the digitalization of business processes should be considered in the context of a value-based approach, aimed at creating a value through the algorithmization of company operations. We determine that social networks are one of the most important tools for digitalization of company's business processes, as they have a high organizational and management potential. We also systematize the effects of social media on company's business processes. Conclusions. We present theoretical provisions of the impact of social networks on business processes of enterprises, which will enable to model and organize ideas about the development of digital ecosystems and the formation of business models.


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