Business communication: socio-psychological aspects. Tutorial.

2016 ◽  
Author(s):  
Александр Пивоваров
Keyword(s):  
Decision Making ◽  
Communicative Competence ◽  
Business Communication ◽  
Basic Type ◽  
Psychological Aspects ◽  
Training Manual ◽  
Managerial Skills ◽  
Assertive Behavior ◽  
Contact Orientation

The purpose of studying this tutorial is to increase the level of communicative competence in business communication. The focus is on the basic type of business communication - business conversation. Exhaustively covers all its stages - establishing contact, orientation in the problem, discussion and decision-making, as well as the opposition of manipulating and assertive behavior. The training manual is intended for students enrolled in the master´s level in the direction of "Sociology" (39.04.01). It can be used for training of master students and other social and managerial skills.

The Formation Of Student’s Communicative Competence By Means Of Modular-Rating Teaching Technology

2021 ◽  
Vol 03 (06) ◽  
pp. 27-32
Author(s):  
Dadakhonova Zulaykho Ma'murjon Qizi ◽  
◽  
◽  
Keyword(s):  
Decision Making ◽  
Communicative Competence ◽  
Teaching Technology ◽  
Effective Work ◽  
Effective Technology ◽  
Teachers And Students ◽  
Modular Training ◽  
Modular Technology ◽  
Module System

The article deals with the introduction of the credit-module system, which is an important factor in stimulating the effective work of teachers and students. The author of the article reveals the concept of module and credit. Modular training is the most coherent, clear and effective technology of education, which guarantees the quality of training of competent specialists. Students are taught under the programs created by modular technology, possess not only the knowledge but also the skills of the chosen profession and speciality: decision-making, performance of services and production work.

Analysis and Intuition in Strategic Decision Making

2011 ◽  
pp. 1531-1542
Author(s):  
Zita Zoltay Paprika
Keyword(s):  
Decision Making ◽  
Decision Makers ◽  
Strategic Decision ◽  
Strategic Decision Making ◽  
Decision Making Process ◽  
Strategic Decisions ◽  
Managerial Skills ◽  
Research Scholarship ◽  
Empirical Tests

Many management scholars believe that the process used to make strategic decisions affects the quality of those decisions. However, several authors have observed a lack of research on the strategic decision-making process. Empirical tests of factors that have been hypothesized to affect the way strategic decisions are made are notably absent (Fredrickson, 1985). This article reports the results of a study that attempts to assess the effects of decision-making circumstances, focusing mainly on the approaches applied and the managerial skills and capabilities the decision makers built on during concrete strategic decisionmaking procedures. The study was conducted in California between September 2005 and June 2006 and it was sponsored by a Fulbright research scholarship grant.

scholarly journals The CEO‟s Managerial Skills, Ups and Downs of a Firm and Crisis

2017 ◽  
Vol 4 (4) ◽  
pp. 23
Author(s):  
Alexandru Trifu
Keyword(s):  
Decision Making ◽  
Human Resource ◽  
Financial Structure ◽  
Economic Systems ◽  
Managerial Skills ◽  
Financial Activity ◽  
Economic Entity ◽  
Short Run ◽  
John Reed ◽  
Peter Drucker

We are dealing in this paper with the general issue of management crisis, crisis as inflection and disturbing point for the economic entity. There many causes for the appearance and ongoing of crisis within socio-economic systems. We chose the most important cause: that of the action and decision-making of the outstanding human resource and propeller for the entire activity, the CEO.Starting from Peter Drucker‟s allegation that the CEO is the power-link between the organization and the business/natural environment, we want to highlight that the plans, the ideas, and intentions of a CEO dedicated and efficient lead to efforts and costs inside the entity and results (bad or good) outside, into society and markets. The CEO is main person to see, to predict, the opportunities for the performance of the company. BUT, the results can be favorable on medium run, or only on short run, involving possible subsequent crisis, consisting on undulating movements of the entity activity.Specifically, we propose the situation of John Reed, former CEO of Citicorp (then Citigroup), in fact the architect of the complex mega-financial structure which became Citigroup and negative repercussions occurred from factual financial activity of the corporation.

English as a Lingua Franca in Mainland China: An Analysis of Intercultural Business Communicative Competence

2020 ◽  
pp. 232948841989822
Author(s):  
Yao Yao ◽  
Bertha Du-Babcock
Keyword(s):  
Qualitative Data ◽  
Communicative Competence ◽  
Empirical Studies ◽  
Mainland China ◽  
Business Communication ◽  
Past Research ◽  
Intercultural Communicative Competence ◽  
Business Professionals ◽  
Chinese Business

China’s rapid expanding its collaboration with the rest of the world entails an urgent need of numerous talents with excellent intercultural communicative competence. Past research has shown that limited empirical studies are available on intercultural communicative competence in business contexts of Mainland China. To bridge the gap, the present study aims to explore what competencies are obligatory for successful intercultural business communication by examining the perceptions of Chinese business professionals on this issue. Adopting the triangulated research method, the present study employs both quantitative and qualitative data to ascertain a better understanding of the issues in question and to corroborate the results obtained from these two research methods. Two hundred and twenty-seven ( N = 227) Chinese business professionals filled in the online questionnaires and 11 of them participated in follow-up interviews. Our findings indicate that intercultural business communicative competence (IBCC) consists of four obligatory components: three in relation to cultural ability (metacognitive intelligence, motivational intelligence, and behavioral intelligence) and one to language ability (strategic competence). Based on our findings, we present a model of IBCC with implications to theory, practice, and education for intercultural business communication.

scholarly journals Linguistic and Cognitive Analysis of Inter-Cultural Business Discourse from the Perspective of “Dialogue of Cultures” in the Formation of Inter-Cultural Communicative Competence

2020 ◽  
Vol 15 (09) ◽  
pp. 173
Author(s):  
Irina Belousova ◽  
Svetlana Bairamova
Keyword(s):  
Foreign Language ◽  
Foreign Students ◽  
Communicative Competence ◽  
Business Communication ◽  
Russian Language ◽  
Intercultural Communicative Competence ◽  
Native Culture ◽  
Foreign Culture ◽  
Business Behavior ◽  
Synergetic System

The article discusses the creation of a qualitatively new educational system in intercultural business communication, capable of providing real interaction between specialists in the global cultural space. Under the current conditions of expanding international cooperation, the humanities specialist must speak a foreign language at a fundamentally new level as an instrument of professional intercultural communicative competence. The aforesaid determines the existence of contradictions between the provisions developed in linguistics and linguistic didactics concerning the theory of intercultural communication and methods of teaching foreign students the Business Russian Language and the lack of their integration and extrapolation in the training of foreign students for interaction in the business sphere of communication. The question of interest is what happens to a linguistic personality when it enters a "foreign" environment undergoing the processes of cognitive consciousness transformation. Based on the studies of the cultural synergy model in the formation of intercultural communicative competence of foreign citizens in business communication, it is concluded that the possession of a foreign-language code that allows a successful intercultural professional interaction requires knowledge of a “foreign” culture and determines the specifics of the social and business behavior of the speakers of this culture. In the “native" culture, a linguistic personality assimilates language through reality, and in a "foreign” culture, the reality is assimilated through language. In this case, the interaction process of communication participants is considered as a complex synergetic system, in which the traditions accepted in the native culture are neutralized and the traditions accepted in the culture of business partners are updated.

The Speed of Business Communication, 1883

1964 ◽  
Vol 38 (3) ◽  
pp. 370-375
Keyword(s):  
Nineteenth Century ◽  
Decision Making ◽  
Business Communication ◽  
Reliable Information ◽  
Business Decision ◽  
Business World ◽  
The Impact

The impact of the telegraph upon the nineteenth-century business world was revolutionary in its magnitude. By economically and swiftly separating communications from transportation, telegraphy increased the flow of reliable information and the pace of business decision-making to a degree unapproached by any previous innovation.

Y International Group (YIG): Surviving Vietnam's anti-China riots in 2014

2015 ◽  
Vol 5 (5) ◽  
pp. 1-7
Author(s):  
Xiaojia Guo ◽  
Hao Chen ◽  
Peng Jiang
Keyword(s):  
Decision Making ◽  
Business Ethics ◽  
Bounded Rationality ◽  
Business Communication ◽  
Cross Cultural ◽  
Content Type ◽  
Cultural Management ◽  
Effective Manner ◽  
Management Concepts ◽  
Cross Cultural Management

Subject area This case describes a real-time crisis experienced by the co-founder (Mr Yang) of a multi-national Chinese company operating in Vietnam during the 2014 Vietnam riot. After the strike broke out, Mr Yang made several critical decisions to protect and save both his factory and employees. Study level/applicability This case is applicable to graduate-level management courses such as: Business ethics, Decision-making, Business Communication and Cross-Cultural Management. Students should have some knowledge in Decision-Making concepts (e.g. “bounded rationality”); in Cross-Cultural Management concepts (e.g. “culture norms”); and in Strategic management theory such as “institution-based view” (e.g. formal vs informal institutions). Case overview Part A of the case introduces the main character (Mr Yang) and his factory in Vietnam, the escalation of the strike and the course of the crisis. It also elaborates the important critical decisions Mr Yang made to save both his factory and employees. Part B of the case describes the rescue of Mr Yang and his Chinese employees, his actions after the crisis and strategic positioning in future business. Part C of the case introduces the aftermath of the riot and Mr Yang's reflection regarding the crisis. Expected learning outcomes The instructors may emphasize different learning objectives in different courses. Business Ethics: help the students learn to recognize, clarify, speak and act on their values when conflicts arise. Decision-Making: helps the students understand the logic of sense-making in crisis and the concept of bounded rationality. Business Communication: helps the students learn to raise issues in an effective manner and learn to deliver their own responses effectively. Cross-Cultural Management: helps the students identify and analyze the many ways in which managers can voice and implement their values in the face of critical moments in a different cultural environment. Supplementary materials Teaching notes are available for educators only. Please contact your library to gain login details or email [email protected] to request teaching notes.

scholarly journals Communicative Competence as the Basis of the Digital Age Metaliteracy

2020 ◽  
Vol 7 (2) ◽  
pp. 71-80
Author(s):  
T.V. Ustinova
Keyword(s):  
Decision Making ◽  
Information Processing ◽  
Communicative Competence ◽  
Digital Age ◽  
Meaning Construction ◽  
Metacognitive Awareness ◽  
Processing Ability ◽  
Methodological Status

This study aims to clarify the methodological status of metaliteracy and define the role of communicative competence in the structure of metaliteracy. It is stated that metaliteracy is to be regarded as the complex cognitive-communicative information competence. Metacompetence is defined as the person’s ability and readiness for judgment, reasoning, meaning construction and decision-making in learning and communication on the basis of critical selection, processing and evaluation of information. Contribution of linguistic, sociolinguistic and pragmatic competences to information processing ability is analyzed. It is concluded that information processing is communicatively mediated. The didactic value of metacognitive awareness in information processing is highlighted.

scholarly journals Analysis and intuition in strategic decision making. The case of California

2007 ◽  
pp. 60-67
Author(s):  
Zita Zoltayné Paprika
Keyword(s):  
Decision Making ◽  
Decision Makers ◽  
Strategic Decision ◽  
Strategic Decision Making ◽  
Decision Making Process ◽  
Strategic Decisions ◽  
Managerial Skills ◽  
Research Scholarship ◽  
Empirical Tests

Many management scholars believe that the process used to make strategic decisions affects the quality of those decisions. However several authors have observed a lack of research on the strategic decision making process. Empirical tests of factors that have been hypothesized to affect the way strategic decisions are made notably are absent. (Fredrickson, 1985) This paper reports the results of a study that attempts to assess the effects of decision making circumstances focusing mainly on the approaches applied and the managerial skills and capabilities the decision makers built on during concrete strategic decision making procedures. The study was conducted in California between September 2005 and June 2006 and it was sponsored by a Fulbright Research Scholarship Grant.

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