دور إدارة المعرفة في الارتقاء بجودة الأداء المؤسسي للجامعات = The Role of Knowledge Management in Improving the Quality of Universities’ Institutional Performance : College of Education, Princess Nora Bint Abdulrahman University

2020 ◽  
Vol 7 (2) ◽  
pp. 7-25
Author(s):  
كعكي ، سهام محمد صالح
Big Data ◽  
2016 ◽  
pp. 1668-1686
Author(s):  
Margee Hume ◽  
Craig Hume ◽  
Paul Johnston ◽  
Jeffrey Soar ◽  
Jon Whitty

Aged care is projected to be the fastest-growing sector within the health and community care industries (Reynolds, 2009). Strengthening the care-giving workforce, compliance, delivery, and technology is not only vital to our social infrastructure and improving the quality of care, but also has the potential to drive long-term economic growth and contribute to the Gross Domestic Product (GDP). This chapter examines the role of Knowledge Management (KM) in aged care organizations to assist in the delivery of aged care. With limited research related to KM in aged care, this chapter advances knowledge and offers a unique view of KM from the perspective of 22 aged care stakeholders. Using in-depth interviewing, this chapter explores the definition of knowledge in aged care facilities, the importance of knowledge planning, capture, and diffusion for accreditation purposes, and offers recommendations for the development of sustainable knowledge management practice and development.


Information ◽  
2020 ◽  
Vol 11 (5) ◽  
pp. 244
Author(s):  
Olga Sobolewska ◽  
Agnieszka Bitkowska

The main aim of the article was to estimate select aspects of knowledge management quality evaluations in contemporary enterprises from theoretical and practical perspectives. Measuring knowledge management is the biggest challenge for both theoreticians and practitioners. The survey was addressed to organizations conducting business activity in Poland. The research was carried out in 2019 in the form of an online survey. For international organizations, the survey was intended for representatives of these companies’ local branches. It has been shown that the factors that most strongly affect the quality of knowledge are directly related to infrastructure and information technology systems (IT systems). The article contributes to managerial practice by pointing out the importance of evaluating knowledge management quality from the process perspective. The article’s originality lies in the contribution to the literature of evaluating knowledge management quality by empirically analyzing it in contemporary enterprises. The results of research in the field involving assessing the quality of knowledge management have shown the need to focus not only on information technology tools (IT tools) related to infrastructure, but also on the processes approach, taking into account the priority role of the employees.


1970 ◽  
Vol 64 (2) ◽  
pp. 523-535 ◽  
Author(s):  
M. Kent Jennings ◽  
Harmon Zeigler

Research emphasizing the correlates of state policy outputs and the performance of particular institutions has overshadowed the role of the citizenry in the drama of state politics. One question of basic concern is the relevance of state government and politics for the inhabitants of a state. At the level of public policy and institutional performance the answer to this is factual and straightforward. The nature, amount, distribution, and to some extent the quality of a state's services and policies can be specified. Since states perform most of the traditional functions of governmental units and since these functions affect the fortunes of the citizens, state politics has an obvious, tangible, objective relevance for a state's inhabitants. At another level, however, the answer is not so clear-cut. Here we are dealing with the idea of what is subjectively relevant. Large numbers of people apparently pass their lives being touched by political institutions in a variety of ways without becoming particularly interested in or involved with these institutions. Other people become intensely, purposively related to these same institutions. Still others fall along a continuum between these two poles. If substantial variations exist in the general salience of politics, there is little reason to doubt that the same conditions may be found in particular subsets of political matters. In the case at hand this subset consists of the cluster of institutions, actors, and processes known as state political systems.


2013 ◽  
Vol 28 (1) ◽  
pp. 10-25 ◽  
Author(s):  
Isabella R. Hatak ◽  
Dietmar Roessl

This article discusses the challenges of knowledge management within intrafamily succession against the background of the knowledge-based view. As a knowledge transfer is crucial for a successful business continuation, factors that promote the interpersonal knowledge transfer are identified. Since the quality of the relationship between successor and predecessor is considered a key determinant of knowledge transfer, the role of relational competence in the knowledge transfer process is analyzed. A laboratory experiment ( N = 107) was conducted to test the derived hypotheses. In its conclusion, the article presents the empirically confirmed strong relationship between relational competence and knowledge transfer within intrafamily succession.


2021 ◽  
Vol 14 (47) ◽  
pp. 1-30
Author(s):  
Bushra Izzat Albadawi ◽  
Mohammad Omran Salha

The concept of knowledge management has acquired significance recently for its relevance to the concept of total information management. This study aimed to investigate the role of knowledge management in ensuring quality of higher education in Al-Quds University from the viewpoint of academics. To achieve this objective, the descriptive, analytical method was followed. (150) academics were randomly selected for the study from Al-Quds University during 2019/2020. A questionnaire was developed based on previous studies; and after checking its reliability and validity, it was used to collect data. The data was analyzed by using SPSS to conduct statistical procedures, including T-test and ANOVA. Major findings revealed that there was a positive role for Operations management knowledge in quality assurance, and the academics' assessment regarding knowledge management and quality assurance practice was medium. The independent variables (knowledge creation, knowledge sharing, application and generation of knowledge) combined had a positive effect on the dependent variable (achieving quality of higher education at Al-Quds University). It was also found that there was a positive effect for the knowledge sharing variable. In other words, the higher the level of knowledge management is, the greater the achievement of the quality of higher education at Al-Quds University is. The independent variables (gender, academic rank, college) had an impact on the dependent variable (achieving the quality of higher education at Al-Quds University). It was found that there was a positive effect for the academic rank variable, and a negative effect for the college variable, which means that the higher the academic rank is, moving towards science colleges, the more the quality of higher education at Al-Quds University will be, which means knowledge management helps in achieving the quality of higher education. The study recommended the need to raise the efficiency of knowledge management processes at Al-Quds University because of its role in achieving higher education quality. keywords: management knowledge, quality of higher education, Al-Quds university.


Author(s):  
Wendra Wendra ◽  
Fadhliah M. Alhadar

The organisational ability to utilise its knowledge is inseparably linked to its innovation performance. Knowledge is characterized as valuable, rare, inimitable and non-substitutable (VRIN) resources. Those characteristics are key resources to achieve organisational performance (Ferreira & Hamilton, 2010; Wang, 2014; Hussinki, Ritala, Vanhala, and Kianto, 2017). Within literature, there are two streams of academics discussion relating to knowledge in organisation. Those are intellectual capital (IC) literature, and knowledge management (KM) literature (Ramadan, Dahiyat, Bontis, & Al-dalahmeh, 2017; Kianto, Ritala, Spender, & Vanhala, 2014). The first stream considers IC as static resources or materials for organisational value creation. While the later sees KM as processes to create organisational value. Even though many studies have considers the important role of IC and KM Processes (KMPs) in creating values, however there are only limited studies examine IC and KMPs interaction to support innovation performance (IP) (Hsu & Sabherwal, 2012; Cabrilo and Dahms, 2018). Most of the existing studies have contented themselves with assessing IC or KM value level, and then correlating those two to IP. There are far less studies examining to what extent KMPs are consciously implemented within organisations, and furthermore, how the implementation of KMPs impacts the quality of IC leading to the success of IP. To bridge these gaps in the existing knowledge, the current paper examines how KMPs impacts on organisational IC and IP. This study suggested that IC as static resources could be examined as a mediation of KMPs influence on IP. The idea is that KMPs have the abilities to renew IC, leading to support organisational IP. Accordingly, the rationale for this study is to develop a conceptual model of KMPs-IC-IP causal relationship, and provide empirical evidence on the model. This study is expected to contribute to a broader knowledge of the extent IC that can mediate KMPs and IP relationship. Keywords: Knowledge Management Process, Intellectual Capital, Innovation Performance


Author(s):  
Margee Hume ◽  
Craig Hume ◽  
Paul Johnston ◽  
Jeffrey Soar ◽  
Jon Whitty

Aged care is projected to be the fastest-growing sector within the health and community care industries (Reynolds, 2009). Strengthening the care-giving workforce, compliance, delivery, and technology is not only vital to our social infrastructure and improving the quality of care, but also has the potential to drive long-term economic growth and contribute to the Gross Domestic Product (GDP). This chapter examines the role of Knowledge Management (KM) in aged care organizations to assist in the delivery of aged care. With limited research related to KM in aged care, this chapter advances knowledge and offers a unique view of KM from the perspective of 22 aged care stakeholders. Using in-depth interviewing, this chapter explores the definition of knowledge in aged care facilities, the importance of knowledge planning, capture, and diffusion for accreditation purposes, and offers recommendations for the development of sustainable knowledge management practice and development.


Author(s):  
Paul H.J. Hendriks ◽  
Ce´lio A.A. Sousa

The importance of motivation in knowledge management (KM) debates is now generally acknowledged. Motivation affects the overall quality of knowledge used and produced in the work situation, the willingness to contribute to KM systems, the willing engagement in knowledge sharing and many other facets. Lacking sustained motivation in association with an insufficiently knowledgefriendly culture has often been mentioned as the principal culprit for failed KM initiatives and programs (Davenport, DeLong, & Beers, 1998; McKenzie, Truc, & Winkelen, 2001). As Hislop (2005, p. 44) notes, KM authors have not always recognized this prime role of motivation. In the era when KM was – wrongfully – equated with information technology by many authors, an era that is – again wrongfully – labeled as first generation KM by some authors, motivation was one of many socio-cultural factors that were ignored. In recent years, the KM literature has incorporated and elaborated older, sometimes more critical debates regarding social aspects of knowledge and its role within organizations. These broader developments, fuelled by such concepts as communities-of-practice and social epistemologies and informed by critical rebuttals of KM proponents’ managerialist ideologies, have secured a place for motivation in the KM arena as a socio-cultural factor that is indispensible for understanding knowledge processes and KM.


Author(s):  
Enis Elezi ◽  
Christopher Bamber

The Higher Education sector is rapidly changing and is in a current state of flux because of the changing global demand of students. To cope with this dynamism, Higher Education Institutions (HEIs) are entering into partnerships to combine competences and market presence. The purpose of this chapter is to provide a better understanding of Knowledge Management (KM) in HEIs and discuss the role of communication and organisational learning when working in partnerships. The authors present developmental stages of a higher education partnership so that deployment of underutilised KM technologies can be identified at each stage. The chapter then identifies KM factors specifically useful for the evaluation stage of a higher education partnership; thus, measurement of those factors could foster organisational learning more easily. The chapter also provides a discussion of underutilised technologies in HEIs and explains how improving utilisation would enhance institutional and cross-institutional performance.


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