scholarly journals Integrated Analytical Hierarchy Process and Objective Matrix in Balanced Scorecard Dashboard Model for Performance Measurement

2018 ◽  
Vol 16 (6) ◽  
pp. 2703 ◽  
Author(s):  
Okfalisa Okfalisa ◽  
Septia Anugrah ◽  
Wresni Anggraini ◽  
Muhammad Absor ◽  
S.S.M. Fauzi ◽  
...  
Keyword(s):  
Performance Measurement ◽  
Balanced Scorecard ◽  
Analytical Hierarchy Process ◽  
Hierarchy Process

scholarly journals The Designing Criteria and Sub-Criteria of University Balance Scorecard Using Analytical Hierarchy Process Method

2018 ◽  
Vol 7 (2.29) ◽  
pp. 804
Author(s):  
Satria Abadi ◽  
Setyawan Widyarto
Keyword(s):  
Higher Education ◽  
Performance Measurement ◽  
Balanced Scorecard ◽  
Analytical Hierarchy Process ◽  
Business Strategy ◽  
Leading Indicators ◽  
Balance Scorecard ◽  
Quality Of Higher Education ◽  
Hierarchy Process

Universities have an important role in determining the progress and prosperity of a nation. In connection with this progress, the social demand for accountability of higher education also emerged broadly, therefore, the college should be able to compete to improve the quality of all aspect's college business strategy both internally and externally. A university accountability can be seen from the performance measurement of the college, the aim of this study is to design sub-criteria and of performance measurement of a university to improve the quality of higher education in the district Pringsewu Lampung. The design will use the Balanced Scorecard and Analytical Hierarchy Process. Balance Scorecard method is a method that has the ability to analyse leading indicators and lagging indicators. Lagging indicators consist of a financial perspective while Leading indicators consist of the internal business process, learning and growth, customer. While Analytical Hierarchy process is a method that determines the best alternative amongst the chosen criteria and sub-criteria will be ranked, started from the highest score, thus, it will become benchmark percentage to determine the value range from the highest to the lowest. The criteria and sub-criteria of this study are the four main criteria taken the perspective of balance scorecard, Internal Business, Customer, financial, Learning and Growth, whereas, the 9 sub-criteria used to measure the performance are taken from higher education in the region Pringsewu.  

scholarly journals KAJIAN KINERJA INDUSTRI KECIL DENGAN METODE BALANCE SCORE CARD DAN ANALYTICAL HIERARCHY PROCESS

2012 ◽  
Vol 11 (1) ◽  
pp. 15
Author(s):  
MT SAFIRIN
Keyword(s):  
Performance Measurement ◽  
Balanced Scorecard ◽  
Analytical Hierarchy Process ◽  
Small Scale ◽  
Success Factor ◽  
Average Growth ◽  
The Balanced Scorecard ◽  
Small Industry ◽  
Small Industries ◽  
Hierarchy Process

Small industry is one important component in national economic structure, because it canabsorb a lot of manpower and a lot of exploiting the potential of natural resources abundant inIndonesia. The number of small industries in Indonesia is quite a lot, but has not been matchedby much higher performance. Therefore the number of small industries which are so muchslower average growth and is difficult to compete with large industrial products and importedproducts. Industry performance is one of the criteria used to measure industry growth. Withperformance measurement-performance small industry and handicraft villages can be foundin different areas of industry map homeland. During the performance measurement industryis based only on financial aspects. Performance measurement of the financial aspect is important,but still there are other aspects that are also important and need attention because theyaffect the performance of the industry, namely: aspects of customer (market), internal businessprocesses and learning and growth. Therefore it is necessary for measuring the performanceof various aspects of small scale industries so that their performance can be evaluated andformulated a model maintenance and development of small industries and handicraft villagesare more comprehensive. The method used is the Balanced Scorecard (BSC) and AnalyticalHierarchy Process (AHP). The Balanced Scorecard measures the performance of the business/ industry with 4 perspective, financial, customer, business process within the company, andthe process of learning and growth. Method of Analytical Hierarchy Process (AHP) is used toembobot each perspective and each Critical Success Factor. Research results showed that theaverage performance of small industries in Trowulan Pasuruan Stone Statue of 2083 (categoryenough). There are 2 perspectives of a very large weight on the performance of a stone statue ofa small industry of financial and customer. Moderate success factors have great influence onboth perspectives is the total asset turn over the tattoo and the number of new customers.

scholarly journals Analisis Kinerja Menggunakan Balance Scorecard Berdasarkan Metode Hitung Analytical Hierarchy Process (AHP) Di Puskesmas Astanagarib Kota Cirebon

2020 ◽  
Vol 14 (2) ◽  
pp. 110-119
Author(s):  
Widya Jati Lestari ◽  
Marsani Asfi ◽  
Fitri Sihombing
Keyword(s):  
Decision Making ◽  
Performance Appraisal ◽  
Balanced Scorecard ◽  
Analytical Hierarchy Process ◽  
Business Processes ◽  
Balance Scorecard ◽  
Ahp Method ◽  
The Balanced Scorecard ◽  
Hierarchy Process ◽  
Goals And Objectives

Abstrak - Metode pengukuran kinerja perusahaan dengan menggunakan Balanced Scorecard merupakan strategi untuk meningkatkan produktivitas, tingkat efisiensi, dan persaingan. Penilaian kinerja mengolah masukan menjadi keluaran atau penilaian dalam penyusunan kebijakan, program dan kegiatan yang dianggap penting serta berpengaruh pada pencapaian sasaran dan tujuan .Hasil dari penilaian kinerja ini menjadi dasar penilaian keberhasilan dan kegagalan pelaksanaan kegiatan sesuai dengan sasaran dan tujuan yang telah ditetapkan. Penelitian ini bertujuan untuk mengetahui sistem pengukuran kinerja di Puskesmas Astanagarib Kota Cirebon berdasarkan Balance Scorecard. Pembobotan elemen kinerja dilakukan dengan metode Analytical Hierarchy Process (AHP). Pengumpulan data diawali dengan penilaian terhadap visi, misi, dan strategi puskesmas. Data yang diperoleh kemudian diolah dengan metode AHP. Pengumpulan data tiap perspektif menggunakan kuesioner, wawancara dan data dari Puskesmas. Metode AHP menerapkan pengambilan keputusan berdasarkan sejumlah kriteria dan alternatif yang dipilih berdasarkan pertimbangan semua kriteria dalam bentuk hierarki. AHP menerapkan metode analisis dan sintesis yang membantu proses pengambilan keputusan dan membantu dalam menetapkan prioritas-prioritas dan membuat keputusan berdasarkan aspek kualitatif dan kuantitatif yang harus dipertimbangkan. Tahapan analisis dibuat dalam bentuk aplikasi yang dapat memudahkan analisis kinerja Puskesmas. Dari hasil perhitungan dapat disimpulkan bahwa pengukuran kinerja di Puskesmas Astanagarib dengan menggunakan metode Balanced Scorecard dan metode hitung Analytical Hierarchy Process (AHP) menunjukkan bahwa kinerja di Puskesmas tersebut sudah baik, dinilai dari tiga perspektif yang diukur dengan bobot 0,39 untuk proses bisnis internal, pembelajaran dan pertumbuhan 0,22. Hasil evaluasi kinerja Puskesmas cukup baik dengan skor 0,99. Abtract - The method of measuring company performance using the Balanced Scorecard is a strategy to increase productivity, efficiency levels, and competition. Performance appraisal processes input into outputs or assessments in the formulation of policies, programs and activities that are considered important and have an effect on the achievement of goals and objectives. The results of this performance appraisal form the basis for assessing the success and failure of implementing activities in accordance with predetermined goals and objectives. This study aims to determine the performance measurement system at the Astanagarib Health Center Cirebon City based on the Balance Scorecard. The weighting of the performance elements is carried out using the Analytical Hierarchy Process (AHP) method. Data collection begins with an assessment of the vision, mission, and strategy of the puskesmas. The data obtained were then processed using the AHP method. Collecting data for each perspective using a questionnaire, interviews and data from the Puskesmas. The AHP method applies decision making based on a number of criteria and alternatives selected based on the consideration of all criteria in a hierarchical form. AHP applies analysis and synthesis methods that assist the decision-making process and assist in setting priorities and making decisions based on qualitative and quantitative aspects that must be considered. The stages of analysis are made in the form of applications that can facilitate analysis of the performance of Puskesmas. From the calculation results, it can be concluded that the performance measurement at the Astanagarib Health Center using the Balanced Scorecard method and the Analytical Hierarchy Process (AHP) calculation method shows that the performance at the Puskesmas is good, judged from three perspectives measured with a weight of 0.39 for internal business processes. learning and growth 0.22. The results of the Puskesmas performance evaluation are quite good with a score of 0.99. Keywords— AHP; internal business processes; learning and growth; performance.

scholarly journals Penerapan Metode Balanced Scorecard dan Analytical Hierarcy Process (AHP) Dalam Penentuan Karyawan Berprestasi (Studi Kasus : Kantor Pertanahan Kota Pekanbaru)

2020 ◽  
Vol 7 (1) ◽  
pp. 111-117
Author(s):  
Dega Aguansyah
Keyword(s):  
Balanced Scorecard ◽  
Analytical Hierarchy Process ◽  
Ahp Method ◽  
Research Results ◽  
The Balanced Scorecard ◽  
A Value ◽  
Hierarchy Process ◽  
Government Institution ◽  
Comprehension Accuracy

The National Land Agency (abbreviated BPN in Indonesian) is a non-ministerial government institution that is under and responsible to the President and led by the Head (in accordance with Presidential Decree No. 63 of 2013). The problems that occur at the Pekanbaru Land Office in determining outstanding employees are only seen based on the results of the work they do, not based on the criteria for each employee. Therefore, this study was conducted to provide application in determining outstanding employees with more detailed results based on the criteria of each employee using several methods, including the Balanced Scorecard method and the Analytical Hierarchy Process (AHP). Based on the research results, it is known that based on the Balanced Scorecard method, the criteria to be used are Comprehension, Accuracy, Craft, and Discipline with the same highest value, namely 12.25. After that, each employee was assessed based on the criteria using the Analytical Hierarchy Process (AHP) method with the highest score being DHEA with a value of 0.301.

scholarly journals RANCANGAN PENGUKURAN KINERJA SAFETY BALANCED SCORECARD PADA PERUSAHAAN ASBESTOS INDONESIA

Jurnal PASTI ◽  
2021 ◽  
Vol 15 (1) ◽  
pp. 35
Author(s):  
Bismar Maulani ◽  
Sawarni Hasibuan
Keyword(s):  
Business Process ◽  
Balanced Scorecard ◽  
Analytical Hierarchy Process ◽  
Performance Indicator ◽  
Key Performance Indicator ◽  
Internal Business Process ◽  
Hierarchy Process

Pelarangan beroperasinya industri asbes di beberapa Negara Barat menyebabkan perlunya perusahaan-perusahaan asbes mendisain ulang system manajemen kinerjanya yang mengintegrasikan aspek safety yang lebih ketat.  Tujuan penelitian ini adalah merancang sistem pengukuran kinerja dengan metode balanced scorecard yang diintegrasikan dengan safety pada kasus perusahaan atap asbestos di Indonesia. Langkah dalam melakukan penelitian ini adalah identifikasi sasaran strategis, identifikasi key performance indicator (KPI), merancang safety balanced scorecard, dan melakukan pengukuran kinerja. Pembobotan KPI dilakukan dengan menggunakan metode analytical hierarchy process (AHP).  Hasil rancangan safety balanced scorecard menghasilkan bobot sebesar 34,6% untuk perspektif learning & growth, 32% untuk perspektif internal business process, 19,2% untuk perspektif customer, dan 14,2% untuk perspektif financial.  Hasil pengukuran kinerja perusahaan asbestos menunjukkan skor kinerja tertinggi pada internal business process dengan skor 1,233, disusul learning & growth dengan skor 1,180, customer dengan skor 0,685, dan financial dengan skor 0,470. Hasil pengukuran total kinerja pada empat perspektif tersebut sebesar 3,567 yang menunjukkan bahwa kinerja safety BSC perusahaan atap asbestos masuk dalam kategori cukup.

Measurement of Supply Chain Performance by Using Supply Chain Operation Reference Based on Analytical Hierarchy Process

2019 ◽  
Vol 7 ◽  
Author(s):  
Muhammad Saadillah Mursyid ◽  
Hana Catur Wahyuni
Keyword(s):  
Supply Chain ◽  
Performance Measurement ◽  
Analytical Hierarchy Process ◽  
Optimal Performance ◽  
Supply Chain Performance ◽  
Ahp Method ◽  
Chain Operation ◽  
Supply Chain Operation ◽  
Hierarchy Process ◽  
Level Of Importance

This study uses the Supply Chain Operation Reference (SCOR) and Analytical Hierarchy Process(AHP) methods. From the result of research using Supply Chain Operation Reference (SCOR) method and Analytical Hierarchy Process (AHP) produced 27 KPI where for plan perspective there are 4 KPI consisting of reliability 2 KPI, responsiveness 2 KPI. For a source perspective there are 8 KPI consisting of reliability 4 KPI, responsiveness 2 KPI, Flexibility 2 KPI. Make perspective there are 7 KPI consisting of reliability 3 KPI, responsiveness 2 KPI, flexibility 2 KPI. For a delivery perspective there are 5 KPIs that consist of 3 KPI reliability, 2 KPI responsiveness. Then for the return perspective there are 4 KPI consisting of 2 KPI reliability, 2 KPI responsiveness. Then with the Analytical Hierarchy Process (AHP) method produced a delivery perspective is the perspective with the highest level of importance on the supply chain performance of PT. MSM. With the results of this performance measurement can be used as a benchmark for the company to get optimal performance.

scholarly journals PERANCANGAN KEY PERFORMANCE INDICATORS KINERJA SUPPLY CHAIN PT. XYZ DENGAN PENDEKATAN BALANCED SCORECARD

2018 ◽  
Vol 5 (1) ◽  
Author(s):  
Joko Hardono
Keyword(s):  
Supply Chain ◽  
Balanced Scorecard ◽  
Analytical Hierarchy Process ◽  
Performance Indicators ◽  
Performance Indicator ◽  
Key Performance Indicators ◽  
Key Performance Indicator ◽  
Hierarchy Process

Pengukuran kinerja Supply Chain PT. XYZ hanya melihat dari produktivitas perusahaan. Produktivitas hanya mampu mengukur kinerja proses internal, pada proses internal dalam satu hubungan rantai pasok. Perusahaan perlu merancang model pengukuran kinerja supply chain secara keseluruhan dan terintegrasi dalam suatu hubungan kausal, mulai dari pemasok, proses internal kepada pelanggan, untuk mengetahui efektivitas perusahaan rantai pasokan. balanced scorecard memenuhi perspektif yang diperlukan. Model balanced scorecard digunakan sebagai kerangka kerja untuk merancang Key Performance Indicator (KPI) dari kinerja supply chain PT. XYZ. KPI adalah desain berdasarkan 4 perspektif, yaitu: proses internal, pelanggan, pembelajaran dan pertumbuhan dan perspektif keuangan. Pembobotan untuk menentukan prioritas antara perspektif dan KPI dilakukan dengan menggunakan Analytical Hierarchy Process (AHP). Hasil dari analisis dihasilkan 20 KPI. perspektif proses internal yang berisi 9 KPI dengan berat total 21,0%, perspektif pelanggan berisi 6 KPI dengan berat total 42,6%, Belajar dan perspektif pertumbuhan berisi 4 KPI dengan berat total 17,5%, perspektif Pemegang Saham mengandung 1 KPI dengan total berat 19,0. Kata kunci: Key Performance Indicator, Supply Chain, Balanced Scorecard, Analytical Hierarchy proceses

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