scholarly journals Analisis Kinerja Menggunakan Balance Scorecard Berdasarkan Metode Hitung Analytical Hierarchy Process (AHP) Di Puskesmas Astanagarib Kota Cirebon

2020 ◽  
Vol 14 (2) ◽  
pp. 110-119
Author(s):  
Widya Jati Lestari ◽  
Marsani Asfi ◽  
Fitri Sihombing
Keyword(s):  
Decision Making ◽  
Performance Appraisal ◽  
Balanced Scorecard ◽  
Analytical Hierarchy Process ◽  
Business Processes ◽  
Balance Scorecard ◽  
Ahp Method ◽  
The Balanced Scorecard ◽  
Hierarchy Process ◽  
Goals And Objectives

Abstrak - Metode pengukuran kinerja perusahaan dengan menggunakan Balanced Scorecard merupakan strategi untuk meningkatkan produktivitas, tingkat efisiensi, dan persaingan. Penilaian kinerja mengolah masukan menjadi keluaran atau penilaian dalam penyusunan kebijakan, program dan kegiatan yang dianggap penting serta berpengaruh pada pencapaian sasaran dan tujuan .Hasil dari penilaian kinerja ini menjadi dasar penilaian keberhasilan dan kegagalan pelaksanaan kegiatan sesuai dengan sasaran dan tujuan yang telah ditetapkan. Penelitian ini bertujuan untuk mengetahui sistem pengukuran kinerja di Puskesmas Astanagarib Kota Cirebon berdasarkan Balance Scorecard. Pembobotan elemen kinerja dilakukan dengan metode Analytical Hierarchy Process (AHP). Pengumpulan data diawali dengan penilaian terhadap visi, misi, dan strategi puskesmas. Data yang diperoleh kemudian diolah dengan metode AHP. Pengumpulan data tiap perspektif menggunakan kuesioner, wawancara dan data dari Puskesmas. Metode AHP menerapkan pengambilan keputusan berdasarkan sejumlah kriteria dan alternatif yang dipilih berdasarkan pertimbangan semua kriteria dalam bentuk hierarki. AHP menerapkan metode analisis dan sintesis yang membantu proses pengambilan keputusan dan membantu dalam menetapkan prioritas-prioritas dan membuat keputusan berdasarkan aspek kualitatif dan kuantitatif yang harus dipertimbangkan. Tahapan analisis dibuat dalam bentuk aplikasi yang dapat memudahkan analisis kinerja Puskesmas. Dari hasil perhitungan dapat disimpulkan bahwa pengukuran kinerja di Puskesmas Astanagarib dengan menggunakan metode Balanced Scorecard dan metode hitung Analytical Hierarchy Process (AHP) menunjukkan bahwa kinerja di Puskesmas tersebut sudah baik, dinilai dari tiga perspektif yang diukur dengan bobot 0,39 untuk proses bisnis internal, pembelajaran dan pertumbuhan 0,22. Hasil evaluasi kinerja Puskesmas cukup baik dengan skor 0,99. Abtract - The method of measuring company performance using the Balanced Scorecard is a strategy to increase productivity, efficiency levels, and competition. Performance appraisal processes input into outputs or assessments in the formulation of policies, programs and activities that are considered important and have an effect on the achievement of goals and objectives. The results of this performance appraisal form the basis for assessing the success and failure of implementing activities in accordance with predetermined goals and objectives. This study aims to determine the performance measurement system at the Astanagarib Health Center Cirebon City based on the Balance Scorecard. The weighting of the performance elements is carried out using the Analytical Hierarchy Process (AHP) method. Data collection begins with an assessment of the vision, mission, and strategy of the puskesmas. The data obtained were then processed using the AHP method. Collecting data for each perspective using a questionnaire, interviews and data from the Puskesmas. The AHP method applies decision making based on a number of criteria and alternatives selected based on the consideration of all criteria in a hierarchical form. AHP applies analysis and synthesis methods that assist the decision-making process and assist in setting priorities and making decisions based on qualitative and quantitative aspects that must be considered. The stages of analysis are made in the form of applications that can facilitate analysis of the performance of Puskesmas. From the calculation results, it can be concluded that the performance measurement at the Astanagarib Health Center using the Balanced Scorecard method and the Analytical Hierarchy Process (AHP) calculation method shows that the performance at the Puskesmas is good, judged from three perspectives measured with a weight of 0.39 for internal business processes. learning and growth 0.22. The results of the Puskesmas performance evaluation are quite good with a score of 0.99. Keywords— AHP; internal business processes; learning and growth; performance.

scholarly journals Penerapan Metode Balanced Scorecard dan Analytical Hierarcy Process (AHP) Dalam Penentuan Karyawan Berprestasi (Studi Kasus : Kantor Pertanahan Kota Pekanbaru)

2020 ◽  
Vol 7 (1) ◽  
pp. 111-117
Author(s):  
Dega Aguansyah
Keyword(s):  
Balanced Scorecard ◽  
Analytical Hierarchy Process ◽  
Ahp Method ◽  
Research Results ◽  
The Balanced Scorecard ◽  
A Value ◽  
Hierarchy Process ◽  
Government Institution ◽  
Comprehension Accuracy

The National Land Agency (abbreviated BPN in Indonesian) is a non-ministerial government institution that is under and responsible to the President and led by the Head (in accordance with Presidential Decree No. 63 of 2013). The problems that occur at the Pekanbaru Land Office in determining outstanding employees are only seen based on the results of the work they do, not based on the criteria for each employee. Therefore, this study was conducted to provide application in determining outstanding employees with more detailed results based on the criteria of each employee using several methods, including the Balanced Scorecard method and the Analytical Hierarchy Process (AHP). Based on the research results, it is known that based on the Balanced Scorecard method, the criteria to be used are Comprehension, Accuracy, Craft, and Discipline with the same highest value, namely 12.25. After that, each employee was assessed based on the criteria using the Analytical Hierarchy Process (AHP) method with the highest score being DHEA with a value of 0.301.

scholarly journals Implementasi Metode Analytical Hierarchy Process (AHP) untuk Evaluasi Pemasok Daging Sapi (Studi Kasus: Restoran Nominomi Delight, Jakarta)

2021 ◽  
Vol 9 (2) ◽  
pp. 380
Author(s):  
Fadhilah Hanifah ◽  
Elpawati Puspi Eko Wiranthi
Keyword(s):  
Performance Appraisal ◽  
Analytical Hierarchy Process ◽  
Performance Index ◽  
Supplier Selection ◽  
Selection Criteria ◽  
Ahp Method ◽  
Quality Cost ◽  
Supplier Performance ◽  
Priority Order ◽  
Hierarchy Process

The purpose of this research is to develop a performance appraisal method to get the priority order of four restaurant beef suppliers based on the weight of the selection criteria and by showing the indicators of each criterion, using the Vendor Performance Index and the Analytical Hierarchy Process (AHP) method. There are seven main criteria for assessing supplier performance, namely quality, cost, delivery, flexibility, responsiveness, solutions, and relationships which are then translated into thirty-eight sub criteria or indicators. With the AHP method, weights obtained from the seven criteria in the order of quality (0.371), cost (0.256), delivery (0.101), solution (0.078), flexibility (0.070), responsiveness (0.069), and relationship (0.055). The results of supplier selection based on the AHP method obtained the weight in the order of priority of suppliers, namely PT Sukanda Djaya (0.377). PT Indoguna Utama (0.349). Santosa Agrindo (0.146), and Amino Meat (0.128).

scholarly journals GIS-SUPPORTED MAPPING OF SUITABLE PARKING AREAS USING AHP METHOD: THE CASE OF KONYA

2021 ◽  
Vol XLVI-4/W5-2021 ◽  
pp. 51-56
Author(s):  
T. Alkan ◽  
S. S. Durduran
Keyword(s):  
Decision Making ◽  
Information System ◽  
Analytical Hierarchy Process ◽  
Site Selection ◽  
Multi Criteria Decision Making ◽  
Situation Analysis ◽  
Ahp Method ◽  
Criteria Weights ◽  
Suitable Site ◽  
Hierarchy Process

Abstract. The increase in the number of vehicles with the increasing population has caused the problem of parking insufficiency. This problem necessitate situation analysis of existing parking areas and site selection analyses for new parking areas. It is possible to make suitable site selections with spatial analysis supported by Geographic Information System (GIS). In this study, available parking areas in Selçuklu district of Konya province were evaluated and suitable parking areas were determined in line with the needs. The criteria affecting the parking areas site selection were determined and the importance levels of the criteria were detected by using the Analytical Hierarchy Process (AHP) which is one of the Multi-Criteria Decision Making (MCDM) methods. Density analyses were carried out with GIS and suitable parking areas map was produced considering the criteria weights obtained.

scholarly journals Pemilihan Merek Beras yang Diminati Konsumen Studi Kasus CV Beras Alami Menggunakan AHP

2019 ◽  
Vol 19 (1) ◽  
pp. 147-154
Author(s):  
Agus Salim ◽  
Baginda Oloan Lubis
Keyword(s):  
Decision Making ◽  
Analytical Hierarchy Process ◽  
Staple Food ◽  
Ahp Method ◽  
Expert Choice ◽  
Voting System ◽  
Staple Foods ◽  
Hierarchy Process ◽  
Selection Of

Rice is one of the staple foods of society in general, the need for rice supply is increasing every year. The increasing population in the Jababeka area is a threat to staple food supplies. To determine the selection of Rice Brands, it takes rice criteria in order to determine the best quality of rice, and increase sales. So that it can meet consumer needs for rice. In the selection of rice brands at CV Beras Alami  uses a voting system, this is clearly less valid in its election because it is subjective. Analytical Hierarchy Process (AHP) method is used as a method for decision making, as a solution in selecting rice brands in CV Beras Alami. The Expert Choice application is used as a support system to facilitate the selection of rice brands that are in demand by consumers. The results can be known during the 2018 period that rice is widely consumed is Garuda Utama.

scholarly journals PENDEKATAN BALANCED SCORECARD SEBAGAI ALTERNATIF PENILAIAN KINERJA SEKOLAH

2020 ◽  
Vol 5 (2) ◽  
pp. 83-87
Author(s):  
Dian Dian ◽  
Ega Rahmat Pauzi
Keyword(s):  
Performance Appraisal ◽  
School Performance ◽  
Balanced Scorecard ◽  
Qualitative Method ◽  
Business Processes ◽  
Evaluation Tool ◽  
Alternative Evaluation ◽  
The Balanced Scorecard ◽  
The Public ◽  
Education Personnel

Abstract This study aims to explore the concept of school performance appraisal using the balanced scorecard. Here, the authors attempt to describe the concept of a balanced scorecard that is applicable for the assessment of school performance. The methodology used is qualitative method that relies on a literature review of the literature and research journals. It was found that the concept of the balanced scorecard is a strategic alternative evaluation tool organization that focuses on financial performance. Balanced scorcard base its scoring on four aspects, namely financial, customer, internal business processes, and growth and development. Given the balanced scorecard approach emerged and developed within a business organization it is necessary to attempt modification before being used for the assessment of school performance. Therefore, in the context of the fourth school into a balanced scorecard assessment factors and infrastructure funds, students, curricular activities, and teachers and education personnel. It is expected that this study can contribute conceptually applicable to researchers and the public who will evaluate the performance of schools using a balanced scorecard approach. Keywords: Balanced Scorecard, School Performance Assessment Abstrak Penelitian ini bertujuan untuk menelusuri konsep penilaian kinerja sekolah yang menggunakan  balanced scorecard. Disini penulis berupaya menguraikan konsep balanced scorecard yang aplikatif bagi penilaian kinerja sekolah. Metodologi penelitian yang digunakan yaitu metode kualitatif yang mengandalkan pada kajian pustaka dari berbagai literatur dan jurnal penelitian. Berdasarkan penelitian ditemukan bahwa konsep balanced scorecard merupakan alternatif alat evaluasi strategi organisasi yang selama ini terpusat pada kinerja keuangan. Balanced scorcard mendasarkan penilaian pada empat aspek yaitu keuangan, pelanggan, proses bisnis internal, dan pertumbuhan dan perkembangan. Mengingat pendekatan balanced scorecard muncul dan berkembang di lingkungan organisasi bisnis maka perlu upaya modifikasi sebelum digunakan untuk penilaian kinerja sekolah. Oleh karena itu dalam konteks sekolah keempat faktor penilaian balanced scorecard menjadi dana dan sarana prasarana, siswa, kegiatan kurikuler, dan pendidik dan tenaga kependidikan. Diharapkan penelitian ini dapat memberikan sumbangan konseptual yang aplikatif bagi peneliti maupun masyarakat yang akan melakukan evaluasi kinerja sekolah menggunakan pendekatan balanced scorecard. Kata Kunci: Balanced Scorecard, Penilaian Kinerja Sekolah

scholarly journals Estimating Suitable Starch Extraction from Mango Seeds Using Analytical Hierarchy Process (AHP) Method

2020 ◽  
Vol 1010 ◽  
pp. 471-476
Author(s):  
Nur'Aishah Ahmad Shahrim ◽  
Norshahida Sariffudin ◽  
Hafizah Hanim Mohd Zaki ◽  
Ahmad Zahirani Ahmad Azhar
Keyword(s):  
Decision Making ◽  
Analytical Hierarchy Process ◽  
Extraction Method ◽  
Extraction Methods ◽  
Decision Making Process ◽  
Distillation Method ◽  
Ahp Method ◽  
Analytic Hierarchy ◽  
Mango Seed ◽  
Hierarchy Process

The mango seed was extracted to starch via distillation, alkaline, sedimentation and centrifugation methods. Based on the analysis, different starch extraction methods resulted in different proximate composition, physicochemical, morphological, structural, functional and thermal properties of starch. As such, it is necessary to choose a suitable starch extraction method to fabricate starch-based film for packaging application. Therefore, in this study, Analytic Hierarchy Process (AHP) method was applied for performing the decision-making process. Based on the AHP method, it was found that, the best alternative for starch-based films is distillation method.

scholarly journals Differences in prioritization of the BSC’s strategic goals using AHP and ANP methods

2018 ◽  
Vol 42 (2) ◽  
pp. 193-217 ◽  
Author(s):  
Aleksander Janeš ◽  
Nina Begičević Ređep
Keyword(s):  
Decision Making ◽  
Balanced Scorecard ◽  
Analytic Network Process ◽  
Analytic Hierarchy ◽  
The Balanced Scorecard ◽  
Network Process ◽  
Strategic Goals ◽  
Key Issues ◽  
Hierarchy Process

The development and empirical verification of the balanced scorecard (BSC) model, using the multi-criteria decision-making methods (MCDM) called the analytic hierarchy process (AHP) and the analytic network process (ANP), are the key issues of the presented research. The paper presents the methodology of the prioritization of the BSC goals with the AHP and ANP methods. Even though the prioritization of the goals is possible with both, findings from the empirical analysis showed that the ANP is more complementary with the BSC because of the influences among the goals in the BSC. The ANP supports the modelling of those influences (through dependencies) and the AHP does not. The paper discusses special situations in prioritizing the BSC goals (understanding the ANP from the perspective of the user and the BSC with strategic goals that do not directly influence any other strategic goal) and proposes solutions. Therefore, it can be asserted that introducing the ANP to implement the BSC and vice versa, improved the decision-making approach and the quality of the obtained results. The research was based on a case study of modelling the BSC for Ydria Motors LL (YM), a manufacturing company.

The Consequence Assessment of Gas Pipeline Failure due to Corrosion

2015 ◽  
Vol 227 ◽  
pp. 225-228 ◽  
Author(s):  
Libriati Zardasti ◽  
Norhamimi Mohd Hanafiah ◽  
Norhazilan Md Noor ◽  
Yahaya Nordin ◽  
Ahmad Safuan A. Rashid
Keyword(s):  
Risk Assessment ◽  
Decision Making ◽  
Analytical Hierarchy Process ◽  
Assessment Method ◽  
Ahp Method ◽  
Natural Gas Pipelines ◽  
Consequence Assessment ◽  
Inspection And Maintenance ◽  
Pipeline Failure ◽  
Hierarchy Process

In this paper, a qualitative consequence assessment method for damaged urban natural gas pipelines is proposed. It focuses on identifying reputation loss factors according to stakeholders’ (investors, customers, employees, and communities) perceptions. The analytical hierarchy process (AHP) method is applied to prioritize these factors. Results show that the loss of customer confidence ranks as the highest contributor to an operator’s reputation loss due to a pipeline accident. Thus, better risk assessment of pipeline damage due to corrosion will be achieved with the inclusion of reputation loss in the consequence assessment. Hence, decision making in pipeline repair, inspection, and maintenance can be improved as well as a company’s annual profit margin.

scholarly journals SISTEM PENILAIAN KINERJA KARYAWAN PT. CAHAYA IQRA MANDIRI MENGGUNAKAN METODE ANALYTICAL HIERARCHY PROCESS

2019 ◽  
Vol 11 (2) ◽  
pp. 110-117
Author(s):  
Sarwindah Sarwindah ◽  
Marini Marini
Keyword(s):  
Decision Making ◽  
Decision Support ◽  
Decision Support System ◽  
Human Resources ◽  
Performance Appraisal ◽  
Support System ◽  
Analytical Hierarchy Process ◽  
Good Decision ◽  
Hierarchy Process

In everyday life, humans often encounter problems in decision making, where problems that arise can be large or small, which are very influential in the results of decisions. Now humans are developing systems that can help determine the best alternative in a problem, namely the decision support system (DSS) in the decision support system there are alternatives, criteria and weights used to determine the best solution. The quality of human resources is one of the supporting factors to improve the performance productivity of an agency. So, from that competent human resources can support the level of performance, with performance appraisal, it will be known the achievements of each employee, this can be used by agencies as a consideration in determining the best employees. The purpose of this study is to create a good decision support system that can assist managers in evaluating the performance of an employee in an agency. Judging from the problem of the performance appraisal of an employee at PT. Cahaya iqra Mandiri is the object of research that produces the desired answer, the Admin section is a priority and can be implemented to determine neat administration and have important responsibilities in PT. cahaya iqra Mandiri.

scholarly journals IMPLEMENTASI ANALYTICAL HIERARCHY PROCESS DALAM MENENTUKAN TINGKAT KEPUASAN PELAYANAN E-KTP (STUDI KASUS KANTOR CAMAT PAGAR MERBAU)

2018 ◽  
Vol 1 (2) ◽  
Author(s):  
Eka Wiyanti ◽  
Anita Sindar
Keyword(s):  
Decision Making ◽  
Analytical Hierarchy Process ◽  
Government Agencies ◽  
Community Satisfaction ◽  
Ahp Method ◽  
Multicriteria Problems ◽  
Identity Card ◽  
Computer Based ◽  
Hierarchy Process ◽  
Server System

<p>The implementation of the service of making E-KTP (Electronic Identity Card) in some areas has problems such as data filling, fingerprint recording, retina, photo taking, the reason for blank E-KTP blanks and the bureaucratic structure of E-KTP publishing is often problematic because of the server system . Government agencies in the Pagar Merbau District Head Office do not know specifically the level of community satisfaction in managing the E-KTP. SPK application is used in decision making. The SPK application uses a flexible, interactive, and adaptable CBIS (Computer Based Information System) developed to support solutions to specific, unstructured management problems. The Analytical Hierarchy Process (AHP) method is a method of decision making in solving multicriteria problems. From the AHP calculation, the final result is obtained with the condition that if the value is ≥ 0.4, then the information is Satisfactory Service if &lt;0.4, then the information is Poor Service.</p>

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