The relationship between emotional intelligence and conflict management in healthcare systems: a case study in Iran

2021 ◽  
Vol 27 (10) ◽  
pp. 1-7
Author(s):  
Mohammad Ranjbar ◽  
Sajjad Bahariniya
Keyword(s):  
Emotional Intelligence ◽  
Conflict Management ◽  
Self Regulation ◽  
Management Strategies ◽  
Negative Relationship ◽  
Self Awareness ◽  
Healthcare Settings ◽  
Significant Negative Relationship ◽  
The Social ◽  
The Relationship

Background/Aims Both emotional intelligence and conflict resolution are believed to be crucial to organisational leadership, particularly in healthcare settings. This study investigated the relationship between emotional intelligence and conflict management. Methods This descriptive-analytical study was conducted with 194 staff in Yazd, Iran, in 2018. Two standard questionnaires were used for data collection and data analysis was performed using the Statistical Package for the Social Sciences, version 21. Results There was a significant negative relationship (r-0.438) between emotional intelligence and conflict management as a whole, and between all the sub-dimensions of emotional intelligence (self-awareness, self-regulation, social consciousness and relationship management) and conflict management. Conclusions Research on the relationship between emotional intelligence and conflict management is divided, but this study suggests that high emotional intelligence does not always indicate that an individual will use conflict management strategies. More research is needed in this area, particularly in the context of healthcare settings.

scholarly journals Kecerdasan Emosi Dan Depresi Pada Mahasiswa Yang Sudah Menikah

2019 ◽  
Vol 6 (2) ◽  
pp. 146
Author(s):  
Azizah Fitriah
Keyword(s):  
Emotional Intelligence ◽  
Hypothesis Test ◽  
Negative Relationship ◽  
Field Research ◽  
Short Term ◽  
Significant Negative Relationship ◽  
Correlational Approach ◽  
The Individual ◽  
Married Students ◽  
The Relationship

Every human being will one day experience a tense period in the short term when facing known problems such as career pressures, family disputes or quarrels, material pressures, and personal despair, and we will think that this is depression, which is not is an important problem because it will resolve itself, but none of these fleeting conditions is depression. Good emotional intelligence can reduce aggression, especially in adolescents. Therefore, if emotions are managed successfully, the individual will be able to entertain themselves when overwritten by sadness, can release anxiety, moodiness or offense and rise quickly again from it all. This research is field research with a correlational approach, exploring the relationship between depression and emotional intelligence in married students. The results of the hypothesis test show that between emotional intelligence and depression in married students has a significant negative relationship (XY = -0.411; sig = 0.014 <0.05). This is in accordance with the data obtained from the SPSS 19 for Windows program, stating that r table 0.334 and r xy (r hit) -0.411, said to be significant if r xy = 0.411> r table = 0.334. In other words, the higher the emotional intelligence of students who are married, the lower the possibility of depression.

Indeks dan Profil Kecerdasan Emosi Pelajar Sekolah Menengah

2012 ◽  
Author(s):  
Saemah Rahman ◽  
Noriah Mohd. Ishak ◽  
Zuria Mahmud ◽  
Ruslin Amir
Keyword(s):  
Emotional Intelligence ◽  
Secondary School ◽  
Self Regulation ◽  
Self Awareness ◽  
School Students ◽  
Emotional Quotient ◽  
Emotional Quotient Inventory ◽  
The Media ◽  
The Relationship ◽  
Fourth Quartile

Kajian empirikal ke atas kecerdasan emosi telah menunjukkan bahawa wujudnya perkaitan yang rapat antara kecerdasan emosi dengan tingkah laku pelajar. Pada masa yang sama, laporan mengenai beberapa kejadian yang berkaitan dengan cetusan emosi dalam kalangan pelajar di negara kita menimbulkan persoalan tentang tahap kecerdasan emosi mereka. Kajian ini bertujuan mengenal pasti indeks kecerdasan emosi dalam kalangan pelajar sekolah menengah dan menghuraikan profil kecerdasan emosi mereka. Sampel kajian ini terdiri daripada 513 orang pelajar tingkatan dua dan empat di empat buah sekolah di negeri Selangor dan Negeri Sembilan. Inventori Kecerdasan Emosi Malaysia – Remaja (IKEM–R) ditadbir untuk mengukur kecerdasan emosi responden. Indeks kecerdasan emosi diukur berdasarkan tujuh domain kecerdasan emosi bermula dari 0 – 100 bagi menggambarkan kedudukan kecerdasan emosi mereka. Hasil kajian mendapati bahawa indeks kecerdasan emosi pelajar–pelajar yang dikaji ialah 76.02, iaitu berada di bahagian bawah kuartil keempat. Profil kecerdasan emosi bagi keseluruhan sampel mendapati terdapat tiga domain yang memperoleh skor kurang dari 75 peratus, iaitu domain–domain regulasi kendiri, kemahiran sosial dan kesedaran kendiri. Justeru, ketiga–tiga domain ini perlu diberi perhatian untuk meningkatkan kecerdasan emosi mereka secara keseluruhan. Kertas ini juga melaporkan profil kecerdasan emosi mengikut tingkatan, jantina dan lokasi sekolah. Kata kunci: Kecerdasan emosi; perkembangan emosi; remaja Empirical research on emotional intelligence has uncovered the relationship between emotional intelligence and students’ behavior. Concomitantly, reports in the media regarding events that are related to emotional outburst among the students raised an issue about students’ level of emotional intelligent. This study aims to identify emotional intelligence quotient among secondary school students. Additionally, this study also aims to describe their emotional intelligence profile. Sample of the study consisted of 513 form two and form four students from four schools in Selangor and Negeri Sembilan. Malaysian Emotional Quotient Inventory for adolescene (MEQI–A) was administered to determine the emotional quotient of the respondent. The EQ index was calculated based on the seven domains and ranging from 0 – 100 to describe individual’s emotional intelligence. Results of the study showed emotional intelligence index of the respondents at 76.02 that is in the lower part of the fourth quartile. The emotional intelligence profile for the whole sampel showed respondents scored less than 75 percent in three domains namely the domain of self–regulation, social skills and self awareness. Thus, these domains should be addressed accordingly in order to increase students’ emotional intelligence as a whole. This paper also reported the profile of emotional intelligence according to form, gender and school location. Key words: Emotional intelligence; emotional development; adolescence

scholarly journals The impact of emotional intelligence on accuracy of self‐awareness and leadership performance

2011 ◽  
Vol 32 (2) ◽  
pp. 127-149 ◽  
Author(s):  
Virginia K. Bratton ◽  
Nancy G. Dodd ◽  
F. William Brown
Keyword(s):  
Emotional Intelligence ◽  
Ad Hoc ◽  
Empirical Work ◽  
Negative Relationship ◽  
Self Awareness ◽  
Leadership Performance ◽  
Content Type ◽  
Leader Performance ◽  
The Impact ◽  
The Relationship

PurposeThis research paper aims to follow a line of research that examines the impact of elements of emotional intelligence (EI), particularly those related to self‐awareness, on self‐other agreement and performance.Design/methodology/approachThis is a quantitative study that employs the same methodology as Sosik and Megerian to analyze survey data gathered from a matched sample of 146 managers and 1,314 subordinates at a large international technology company based in North America.FindingsThe analysis revealed that the relationship between EI and leader performance is strongest for managers who underestimate their leader abilities. Underestimators earn higher follower ratings of leader performance than all other agreement categories (In agreement/good, In agreement/poor, and Overestimators). The analysis also suggests that there appears to be a negative relationship between EI and leader performance for managers who overestimate their leader abilities.Research limitations/implicationsImplications of the counterintuitive findings for underestimators as well as the imperative for further study utilizing alternative measures of EI are discussed.Originality/valuePrevious empirical work in this area used an ad hoc measure of EI. This study extends this work by utilizing a larger, business sample and employing a widely‐used and validated measure of EI, the Emotional Quotient Inventory. Results further illuminate the nature of the relationship between EI and self‐other agreement and provide a potential selection and development tool for the improvement of leadership performance.

Emotional intelligence, conflict management styles, and innovation performance

2015 ◽  
Vol 26 (4) ◽  
pp. 450-478 ◽  
Author(s):  
Su Juan Zhang ◽  
Yong Qiang Chen ◽  
Hui Sun
Keyword(s):  
Emotional Intelligence ◽  
Conflict Management ◽  
Construction Industry ◽  
Management Strategies ◽  
Innovation Performance ◽  
Mediating Effect ◽  
Management Styles ◽  
Conflict Management Styles ◽  
Content Type ◽  
The Relationship

Purpose – This paper aims to investigate the relationship among emotional intelligence (EI), conflict management styles (CMSs) and innovation performance, and test the mediating effects of various types of CMSs. Innovation is playing a more and more critical role in the survival and development of companies. EI is assumed to be an antecedent of employees’ innovation performance. Conflict is an inevitable phenomenon in organizations, and different CMSs have different impacts on individual performance. Design/methodology/approach – Research data were obtained from 159 employees in the construction industry in China. SPSS 19.0 was used to test and verify the hypotheses concerning the relationship among EI, CMSs and innovation performance. The authors also conducted a 500-times bootstrapping to verify the mediating roles of different CMSs. Findings – Results indicate that EI is positively and significantly associated with integrating, compromising and dominating styles, as well as innovation performance in the construction industry. In addition, the integrating style has a significantly positive relationship with innovation performance. This research also confirms the mediating effect of integrating style on the relationship between EI and innovation performance. Practical implications – The authors recommend that managers, especially in the construction industry, who are willing to maintain high levels of innovation performance of employees can provide EI training programs. In addition, to improve innovation performance, companies should provide employees with appropriate training emphasizing the importance of conflict management strategies, especially the integrating style. Originality/value – Limited research has focused on the antecedents of conflict management strategies or the relationship between EI and innovation performance. A framework integrating EI, CMSs and innovation performance is put forward and empirical evidence of the relationship between EI and employees’ innovation performance is provided. This research helps to have a better understanding of the relationship between EI and innovation performance by introducing the integrating style as a mediating variable.

scholarly journals “Moderating role of the gender and religiosity on the relationship between Gratitude and Stress”

2019 ◽  
Vol 8 (9) ◽  
pp. 1670-1676
Keyword(s):  
Stress Reduction ◽  
Negative Relationship ◽  
Primary Data ◽  
Positive Role ◽  
Significant Negative Relationship ◽  
The Social ◽  
Conditional Effect ◽  
The Relationship ◽  
Moderating Role

Researchers have taken a comprehensive approach to understanding stress, spirituality, and religion, etc. over the past few decades. Recently, there has been increasing interest in understanding psychological correlations involving gratitude and stress. A study (Wood et al., 2007) has shown that being spiritual or having a religious belief plays a positive role in stress reduction. This relationship may not be equally true for women and men, as women may get benefited, particularly from the social context, therefore, resulting in positive emotional effects of gratitude for them. In the current study, an attempt has been made to investigate the relationship between gratitude and stress with gender and religiosity acting as moderators. For testing the hypothesized relationships, primary data was collected using a structured questionnaire from 348 respondents residing in India. Stress perception was measured using the Perceived Stress Scale (Cohen, S., et al, 1983) and gratitude perception was captured using it (GQ-6; McCullough, Emmons, & Tsang, 2002), using response type 7-point likert scale. The study used scientific research tooli.e SPSS PROCESS Macro, Model 1, developed by Hayes, Andrew F, (2013) to test the conjectured hypotheses and establish the conceptual model. There is evidence of having a significant negative relationship between gratitude and stress and there was not a significant relationship between religiosity and stress. Further, the moderating role of gender and religiosity on the relationship between gratitude and stress, too, has been found checked and found significant for Gender. From this analysis, with the conditional effect, we have also found that significantly, there was the negative relationship between gratitude and stress those who female and male have believe in religiosity. Findings of the differences between gender and religiosity and the possible consequences for further studies in psychology and social science are discussed in a wider context

scholarly journals The relationship between counterproductive work behavior and emotional intelligence among pest control employees

2021 ◽  
Vol 14 (1) ◽  
pp. 95
Author(s):  
Evi Susanti ◽  
Adam Ahmad Alwansyah
Keyword(s):  
Emotional Intelligence ◽  
Pest Control ◽  
Structural Equation ◽  
Negative Relationship ◽  
Counterproductive Work Behavior ◽  
Work Behavior ◽  
Equation Modeling ◽  
Significant Negative Relationship ◽  
The Relationship ◽  
Emotionally Intelligent

<p>The primary purpose of this research is to study the effect of emotional intelligence (EI) on the counterproductive work behavior (CWB) of employees in the pest control industry in Indonesia. Although the effect of EI on CWB can be analyzed using the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT), this model is not specific to employees; for this reason, EI will be measured via the Wong and Law Emotional Intelligence Scale (WLEIS). Questionnaires were distributed to 585 pest control employees. The data were analyzed using structural equation modeling (SEM). The results indicate that EI has a statistically significant negative relationship with CWB and that the more emotionally intelligent employees are, the less likely they will be to act counterproductively at work. These findings can potentially reduce the level of CWB for organizations and society by enabling companies to assess the EI of workers. </p>

scholarly journals Hubungan antara kecerdasan emosi dengan perilaku agresif remaja dan implikasinya dalam bimbingan dan konseling

2018 ◽  
Vol 3 (2) ◽  
pp. 68 ◽  
Author(s):  
Ulya Illahi ◽  
Neviyarni Neviyarni ◽  
Azrul Said ◽  
Zadrian Ardi
Keyword(s):  
Emotional Intelligence ◽  
Aggressive Behavior ◽  
Random Sampling ◽  
Quantitative Methods ◽  
Negative Relationship ◽  
Statistical Techniques ◽  
Significant Negative Relationship ◽  
Research Findings ◽  
The Relationship ◽  
Academic Year

<p>This research is motivated by the number of adolescents who behave aggressively, such as hitting, kicking, yelling, cursing, slandering. Aggressive behavior is an action that aims to hurt other people both physically and verbally. One of the factors that is thought to influence is emotional intelligence. This study aims to: (1) describe emotional intelligence, (2) describe the aggressive behavior of adolescents, and (3) test the significance of the relationship between emotional intelligence and adolescent aggressive behavior. This study uses quantitative methods with descriptive correlational types. The population of this study was 300 students of MAN 1 Tanah Datar who were enrolled in the July-December semester of the 2018/2019 academic year and a sample of 178 students selected by <em>Stratified Random Sampling</em>. The instrument used in this study was ascale model <em>Likert</em>. Data were analyzed by descriptive statistical techniques andtechniques <em>Pearson Product Moment</em> with the help of the <em>SPSS for Windows 20 program</em>. Research findings show that: (1) adolescent emotional intelligence is in the high category, (2) adolescent aggressive behavior is in the moderate category, (3) and there is a significant negative relationship between emotional intelligence and aggressive behavior of adolescents with a correlation coefficient of -0.431 and level significance of 0,000. One of the factors that influence adolescent's aggressive behavior is emotional intelligence. This research is important so that aggressive behavior of adolescents can be minimized by emotional intelligence, because adolescents who manage theirintelligence are emotionalwell able to control themselves so they do not take aggressive actions.</p><p> </p>

scholarly journals The Relationship between Emotional Intelligence and Work Commitment: The Moderating Role of Organizational Culture

2021 ◽  
Vol 7 (2) ◽  
Author(s):  
Saira Irfan ◽  
Waris Ali ◽  
Muhammad Abdul Basit Memon ◽  
Shahzad Younis
Keyword(s):  
Emotional Intelligence ◽  
Organizational Culture ◽  
Negative Relationship ◽  
Work Commitment ◽  
University Teachers ◽  
Significant Negative Relationship ◽  
Interpersonal Dimension ◽  
The Relationship ◽  
Moderating Role

Purpose: The objective of this study is to investigate the relationship between emotional intelligence and work commitment through the moderating role of organizational culture. Design/Methodology/Approach: A sample of 351 teachers was randomly selected from public sector universities of Punjab, Pakistan. The data was acquired using a self-administered questionnaire. The study used the structural equational modeling technique (PLS-SEM) to test the hypothesized relationships. Findings: The result showed a differential impact of all the dimensions of emotional intelligence on work commitment.  The results showed a significant positive relationship between the interpersonal dimension and work commitment and a significant negative relationship between the adaptability dimension and work commitment. The remaining dimensions of emotional intelligence were found to have an insignificant relationship. However, hierarchy culture moderated the relationship between emotional intelligence and work commitment. Implications/Originality/Value: The results highlight the significance of emotional intelligence and hierarchy culture for university teachers. The study suggests university authorities to invest in organizational culture to develop and improve emotional intelligence competencies among university teachers to enhance work commitment.

scholarly journals Self-Adjustment and Social Conflict of Multicultural Students

2019 ◽  
Vol 1 (1) ◽  
pp. 48-53
Author(s):  
Arlia Yulfi Susanti ◽  
A Muri Yusuf ◽  
Firman Firman
Keyword(s):  
Random Sampling ◽  
Social Conflict ◽  
Negative Relationship ◽  
Scale Model ◽  
Counseling Services ◽  
Significant Negative Relationship ◽  
The Social ◽  
Multicultural Students ◽  
Ethnic Students ◽  
The Relationship

Social conflict became one of the phenomena commonly found in schools. To avoid conflict, good adjustment is needed. Meanwhile there are still many multi-ethnic students who have difficulty adjusting themselves to cause conflicts such as fights, disputes and debates that lead to violence. The aim is to find out the picture of adjustment and social conflict experienced by students and to know the relationship between adjustment and social conflict experienced by students. The research sample consisted of 104 students with Stratified Random Sampling. The instrument used was a questionnaire about adjusting the Likert Scale model with a reliability of 0.724 and a questionnaire about social conflict at 0.727. The results showed that there was a significant negative relationship between adjustment and social conflict experienced by students (r = -0.582). If the adjustment of students is getting better, the social conflicts experienced by students will decrease and vice versa. It means that some of the multi-ethnic students experience social conflict and counseling services are needed to resolve the conflict.

Kecerdasan Emosional Dan Kecenderungan Merokok Pada Remaja SLTA Di Sidoarjo

2016 ◽  
Vol 3 (1) ◽  
pp. 55
Author(s):  
Lisa Sriwangi ◽  
Dwi Nastiti
Keyword(s):  
High School ◽  
Emotional Intelligence ◽  
High School Students ◽  
Negative Relationship ◽  
Smoking Behavior ◽  
Simple Random Sampling ◽  
School Students ◽  
Significant Negative Relationship ◽  
The Individual ◽  
The Relationship

The background of of this research was the tendency of smoking behavior that was not only dominated by adults, but also the youth (high school), both inside and outside of school. The purpose of this study was to investigate the relationship between emotional intelligence with a tendency to smoke at high school students. This study was a correlational study, the independent variable (X) was emotional intelligence, the ability to recognize our own feelings and the feelings of others, the ability to motivate oneself, as well as the ability to manage emotions well in ourselves and in relationships with others. The dependent variable (Y) was the tendency of smoking, which is the inclination to perform activities in accordance with the desire for an activity without any coercion from outside but from within the individual himself. The subjects of this study were students of class XII SMK 3 Buduran in Sidoarjo totaled 392 students, and the number of samples were 186 students (based on Table Krejcie with error level of 5%), which was taken by simple random sampling. Data collection instruments such as emotional intelligence scale and scale trends in smoking. Data were analyzed using statistical analysis Pearson Product Moment correlation. The analysis showed there was a significant negative relationship between emotional intelligence and trends in smoking (r = -0.711; ρ = 0.000; ρ <0.05). This result means, higher emotional intelligence, the lower the tendency of smoking in class XII SMK 3 Buduran in Sidoarjo, and vice versa.

Sign in / Sign up

Export Citation Format

Share Document