scholarly journals Justifying IT Investment: Extension of a Model using a Case Study from Jordan

2019 ◽  
Vol 12 (2) ◽  
pp. 39-49 ◽  
Author(s):  
Emad Abu-Shanab ◽  
Qais Hammouri ◽  
Mai Tarik Al-Sebae

Investing in information technology is a requirement for enterprises to sustain their competitive advantage in a market that is described as changing and global. IT is a very important resource for enterprises to improve their organizational performance, but requires some justification for its costs and burdens. This study utilized an existing model and applied it on a case in Jordan by analyzing and exploring the implications of investing in IT projects. The case used is the Japan Tobacco International, where a survey was used to collect response from JTI personnel and the documents available on their portal. Two models are proposed to improve our understanding of topic and set the stage for future research. The detailed results of this study are reported with conclusions at the end.

Author(s):  
Johan Nel

This chapter considers if a link exists between company performance and information technology (IT) investment intensity in selected South African companies. The study, which covered the period 1989–1991, was based on the hypotheses viz: that in top performing companies (1) IT costs as proportions of operating costs were higher; (2) IT costs as a proportion of turnover was lower, than in weak performing companies; and (3) that a positive correlation exists between the computerization index and operating cost efficiency ratio. Evidence is presented that company performance was linked to the level of IT investment intensity in a sample of organizations in the RSA. Findings of later case study research supporting this are also presented.


Author(s):  
Johan Nel

This chapter considers if a link exists between company performance and information technology (IT) investment intensity in selected South African companies. The study, which covered the period 1989–1991, was based on the hypotheses viz: that in top performing companies (1) IT costs as proportions of operating costs were higher; (2) IT costs as a proportion of turnover was lower, than in weak performing companies; and (3) that a positive correlation exists between the computerization index and operating cost efficiency ratio. Evidence is presented that company performance was linked to the level of IT investment intensity in a sample of organizations in the RSA. Findings of later case study research supporting this are also presented.


10.28945/3025 ◽  
2006 ◽  
Author(s):  
Fernando Jose Barbin Laurindo ◽  
Renato de Oliveira Moraes

In the highly competitive nowadays markets, many companies actions assume the project form. In special, Information Technology (IT) projects assume great importance, enabling the dynamic actions that organisations need (Porter, 2001; Tapscott, 2001). However, IT applications assume different roles, from operational support to strategic, according to companies’ strategies and operations, besides the peculiarities of the industry in which they compete (McFarlan, 1984; Porter & Millar, 1985). According to this role (appraised by McFarlan’s Strategic Grid), ex-ante evaluation practices for selecting IT projects to be implemented can vary (Jiang & Klein, 1999). The objective of this paper is to analyse practices for selecting IT projects in Brazilian companies classified in different quadrants of the Strategic Grid and to observe any differences in ex-ante evaluation practices among them. The adopted methodological approach was qualitative research, more specifically case study (Claver, Gonzalez & Llopis, 2000; Yin, 1991) performed in four companies.


2012 ◽  
pp. 1037-1053
Author(s):  
Henrik Enquist

The objective of the case study presented here was to develop and investigate the use of a novel e-health technology called the Memory Stone. This personal device was intended to be used for storing information and enabling communication with the healthcare information system. It would also serve as an intimate repository during the pregnancy, and as such, function as a learning tool during the course of a pregnancy. Using a participatory design approach, the work was performed in collaboration between a multidisciplinary research team, ten pregnant women, and eight healthcare professionals including midwives, general practitioners and medical specialists. In this chapter, some more or less problematic issues encountered during the case study will be discussed and put forward as topics to be considered in future research concerning e-health technology. This discussion includes areas such as initiative versus creativity, methodological issues, stakeholder interests, and other difficulties when introducing novel information technology in a healthcare context.


Author(s):  
Norita Ahmad ◽  
Mahmood Monfaradi

This paper explores Information Technology (IT) adoption behavior in firms as fashion first and a means of leveraging competitive advantage second. In this paper, IT is treated as a product and compared to fashion apparel through a distinct set of characteristics that define the behavior and nature of the apparel market. The underlying questions that are posed by this paper is twofold: (1) Is IT in fashion? (2) If it is, then how does it affect the adoption of IT from a behavioral perspective and what are the results? Through an exploratory study of the topic, this paper seeks to provide further insight to firms on how to go about adopting new innovative technologies. Moreover, by enticing firms to pay special attention to detecting and predicting such fashions and the value they add, this paper sets the ground for future research in the field of emerging technologies and IT adoption.


Author(s):  
Mo Adam Mahmood ◽  
Gary J. Mann ◽  
Mark Dubrow

This instructional case, based on an actual firm’s experience (name changed) is intended to challenge student thinking with regard to the extent to which information technology (IT) can demonstrably contribute to organizational performance and productivity, and to which users of IT can relate their investment decisions to measurable outcomes. Relationships between an organization’s investment in IT and the effect of such investments on the organization’s performance and productivity have long been the subject of discussion and research. Managers, interested in knowing the “payoff” of such investments, are continually seeking answers to this question. A failure to understand the benefits of IT investment, or an over- or under-estimation of the benefits of a planned investment in IT relative to the costs, will likely result in less than optimal investment decisions.


Author(s):  
Howard S. Rasheed ◽  
Hassan Rasheed

Internet-based information technology (I-IT) has become an integral part of the value chain for many firms, increasing the efficiency of existing activities and enabling new modes of doing business. Despite a significant amount of research on I-IT, however, its exact impact on firm performance has yet to be resolved. This study examines multiple issues regarding the relationship between I-IT investment made in support of value chain management and organizational performance as judged by profit and productivity. Conclusions are offered regarding the strength of this type of investment as a performance predictor, the types of firms for which it does improve performance and what modes of I-IT investment produce the greatest results. Data from 165 firms indicate that investment in I-IT can positively impact performance depending on the type of industry and the type of supply chain function being supported. In particular, results indicate that firms in industries such as banking and insurance stand to benefit most from the use of I-IT. This study also provides useful recommendations for how firms should design and deploy their I-IT resources for value chain management that maximizes their return on investment. Due to the importance of the internet in global economic development, the implications of this study are significant.


2017 ◽  
Vol 13 (2) ◽  
pp. 181
Author(s):  
Nurdin Nurdin

Information technology has been considered as a vital tool  for modern organizations  to support their knowledge management projects. Previous studies have found that success knowledge management projects were supported by various information technology infrastructures. They addressed how information technology has succesfully implemented to support knowledge management project within conventional banks. However, limited study has been proposed regarding how information technology play roles in support knowledge management project within Islamic banks. Through the case study approach, the author studied the use of information technology for knowledge management process within two Bank Syariah (Bank Mandiri and Bank BNI Syariah) in Palu Central Sulawesi. The author collected data through observation, written material, and  in-depth interviews with key informants from both banks. The findings show that information technology infrastructures have played important roles in support knowledge management projects within the Islamic banks. Those information technology infrastructures includes internet, intranet, websites, communication application such as email, and social media.  This study sheds light and provides new insight on how information technology has succesfully used to support knowledge management within Islamic banks. The results benefits both academic and practioners in Islamic banks and knowledge managemet area. As the social media was an important finding for knowledge management in Islamic banks,  future research need to focus on how social media should be used for knowledge management projects in Islamic banks


1991 ◽  
Vol 6 (2) ◽  
pp. 108-111
Author(s):  
Julie Baddeley

As the costs of computer systems continue to rise, and the commercial advantages become harder to maintain, the implementation of IT projects is coming under close scrutiny. An analysis of the methods used at Penguin Books suggests that a coherent, carefully planned programme, giving priority to the needs of the end-users, can greatly improve the levels of efficiency and reduce support costs once the system goes live. This article outlines the steps taken in drawing up an integrated package of research, documentation and training, and explains how the users were encouraged to contribute to the design of the overall implementation programme. The methods described are put forward as a means of reducing the massive costs currently incurred by implementing new systems, and improving the return on this investment. By prioritizing the role of the user, this article offers a coherent solution to some of the current IT investment problems.


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