“I got this!” A comprehensive framework for customer behaviour during a pandemic crisis

Author(s):  
Melika Kordrostami ◽  
Elika Kordrostami

The COVID-19 pandemic has affected everyone’s lives in various ways. The current qualitative exploratory study is conducted to shed light on how the pandemic has impacted people’s lives. By analysing the results of fifteen in-depth interviews, we offer a coherent conceptual framework which explains the negative emotions that people are dealing with at the time of a pandemic crisis. Self-affirmation theory is used to show how individuals feel at the time of a crisis and how they make different behavioural and emotional decisions to sustain their perceived self-integrity. The framework also demonstrates the different routes people take to sail through those hardships and conquer negativities. Specifically, the presented model shows that people deal with negativities such as denial, uncertainty, anxiety, and concerns and try to overcome these through changes in priorities, hope, taking control and being in charge, and self-awareness.

Author(s):  
Catarina Sales Oliveira ◽  
Nuno Amaral Jerónimo

In this chapter, we will offer some reflections on ICT accessibility, uses and perceptions by rural women. Using a sociological conceptual framework based on discussions on gender, ICT gap, and women empowerment (Stromquist, 2014; Mezirow, 2006), we will try to understand, in an innovative way, the available statistical data collected in national and international surveys on this subject; we will also add qualitative data collected in an exploratory study, conducted in a Portuguese rural village. This study was a multi-site ethnographic research project (Falzon & Hall, 2009) with participant observation and in-depth interviews. We analysed the infrastructure conditions and constraints, with the aim of giving a voice to the interviewed women, in order to better understand their representations of ICT and the reasons for their use and non-use. The results allow us to advance some possible paths to mitigate some of the constraints to ICT empowerment among rural women.


2019 ◽  
Author(s):  
Liam Wignall ◽  
Mark McCormack

This study presents the narratives and experiences of 30 gay and bisexual men who participate in a behavior known as “pup play.” Never empirically studied before, we use in-depth interviews and a modified form of grounded theory to describe the dynamics of pup play and develop a conceptual framework with which to understand it. We discuss the dynamics of pup play, demonstrating that it primarily consists of mimicking the behaviors and adopting the role of a dog. We show that the majority of participants use pup play for sexual satisfaction. It is also a form of relaxation, demonstrated primarily through the existence of a “headspace.” We classify pup play as a kink, and find no evidence for the framing of it as a form of zoophilia. We call for further research on pup play as a sexual kink and leisure activity from both qualitative and quantitative perspectives.


2021 ◽  
Vol 86 (2) ◽  
pp. 32-44
Author(s):  
Ying Chen ◽  
Don Capener

This exploratory study analyses value perceptions of luxury hotels in cross-cultural contexts. Value perceptions between the two biggest luxury consumer groups, Americans and Chinese, are compared in the context of the upscale hotel business. Based on an established conceptual framework, this study uses the phenomenological approach, first introduced by C. E. Moustakas in 1994, to compare data from in-depth interviews exploring the perceptions of luxury hotels. The findings suggest adjustments to existing luxury frameworks to recognize tangible and intangible characteristics upscale hotels might consider when driving brand value and reputation. Offers, amenities, and services differ in value perception in ways previous studies did not address.


Crisis ◽  
2011 ◽  
Vol 32 (4) ◽  
pp. 204-216 ◽  
Author(s):  
M. L. Rurup ◽  
H. R. W. Pasman ◽  
J. Goedhart ◽  
D. J. H. Deeg ◽  
A. J. F. M. Kerkhof ◽  
...  

Background: Quantitative studies in several European countries showed that 10–20% of older people have or have had a wish to die. Aims: To improve our understanding of why some older people develop a wish to die. Methods: In-depth interviews with people with a wish to die (n = 31) were carried out. Through open coding and inductive analysis, we developed a conceptual framework to describe the development of death wishes. Respondents were selected from two cohort studies. Results: The wish to die had either been triggered suddenly after traumatic life events or had developed gradually after a life full of adversity, as a consequence of aging or illness, or after recurring depression. The respondents were in a situation they considered unacceptable, yet they felt they had no control to change their situation and thus progressively “gave up” trying. Recurring themes included being widowed, feeling lonely, being a victim, being dependent, and wanting to be useful. Developing thoughts about death as a positive thing or a release from problems seemed to them like a way to reclaim control. Conclusions: People who wish to die originally develop thoughts about death as a positive solution to life events or to an adverse situation, and eventually reach a balance of the wish to live and to die.


2017 ◽  
Vol 11 (4) ◽  
pp. 498-517
Author(s):  
Yuk Hui ◽  
Louis Morelle

This article aims to clarify the question of speed and intensity in the thoughts of Simondon and Deleuze, in order to shed light on the recent debates regarding accelerationism and its politics. Instead of starting with speed, we propose to look into the notion of intensity and how it serves as a new ontological ground in Simondon's and Deleuze's philosophy and politics. Simondon mobilises the concept of intensity to criticise hylomorphism and substantialism; Deleuze, taking up Simondon's conceptual framework, repurposes it for his ontology of difference, elevating intensity to the rank of generic concept of being, thus bypassing notions of negativity and individuals as base, in favour of the productive and universal character of difference. In Deleuze, the correlation between intensity and speed is fraught with ambiguities, with each term threatening to subsume the other; this rampant tension becomes explicitly antagonistic when taken up by the diverse strands of contemporary accelerationism, resulting in two extreme cases in the posthuman discourse: either a pure becoming, achieved through destruction, or through abstraction that does away with intensity altogether; or an intensity without movement or speed, that remains a pure jouissance. Both cases appear to stumble over the problem of individuation, if not disindividuation. Hence, we wish to raise the following question: in what way can one think of an accelerationist politics with intensity, or an intensive politics without the fetishisation of speed? We consider this question central to the interrogation of the limits of acceleration and posthuman discourse, thus requiring a new philosophical thought on intensity and speed.


2021 ◽  
Author(s):  
Yonatan N Gez ◽  
Yvan Droz ◽  
Jeanne Rey ◽  
Edio Soares

Based on comparative ethnographic research in four countries and three continents, Butinage: The Art of Religious Mobility explores the notion of "religious butinage" as a conceptual framework intended to shed light on the dynamics of everyday religious practice. Derived from the French word butiner, which refers to the foraging activity of bees and other pollinating insects, this term is employed by the authors metaphorically to refer to the "to-ing and fro-ing" of believers between religious institutions.


Author(s):  
Donna E. Youngs ◽  
Miroslava A. Yaneva ◽  
David V. Canter

AbstractIn the spirit of the growing developments in positive psychology, there is an increasing interest in how kind people are to each other. Yet, this area lacks any strong psychometric instrument. An initial exploratory study demonstrated that a 40-item questionnaire, completed by 165 people, revealed distinct aspects of kindness when subjected to multivariate analysis. A subsequent study is reported, using the structure of the exploratory results to further clarify the conceptual framework (Study 1). The revised 45-item questionnaire was administered to 1039 individuals from the general British population. Smallest Space Analysis of the variables, supported by Factor analysis, confirmed the hypothesis of two facets to kindness, the psychological source of the action (from principles or empathy), and the form of expression (through psychological involvement or following social prescription. It also revealed an additional general, core kindness, labelled Anthropophilia. Reliable scales derived from the combinations of the two elements from each facet were identified: Affective-Socially Prescribed; Affective-Proactive; Principle-Socially Prescribed and Principle-Proactive. Intercorrelations between the scales revealed that they measure different modes of kindness. Comparisons between male and female respondents provided external validity for the questionnaire. Study 2 (N = 251) reported that the scales measure independent dimensions when correlated with similar and dissimilar concepts.


Episteme ◽  
2013 ◽  
Vol 10 (2) ◽  
pp. 117-134 ◽  
Author(s):  
Boaz Miller ◽  
Isaac Record

AbstractPeople increasingly form beliefs based on information gained from automatically filtered internet sources such as search engines. However, the workings of such sources are often opaque, preventing subjects from knowing whether the information provided is biased or incomplete. Users' reliance on internet technologies whose modes of operation are concealed from them raises serious concerns about the justificatory status of the beliefs they end up forming. Yet it is unclear how to address these concerns within standard theories of knowledge and justification. To shed light on the problem, we introduce a novel conceptual framework that clarifies the relations between justified belief, epistemic responsibility, action and the technological resources available to a subject. We argue that justified belief is subject to certain epistemic responsibilities that accompany the subject's particular decision-taking circumstances, and that one typical responsibility is to ascertain, so far as one can, whether the information upon which the judgment will rest is biased or incomplete. What this responsibility comprises is partly determined by the inquiry-enabling technologies available to the subject. We argue that a subject's beliefs that are formed based on internet-filtered information are less justified than they would be if she either knew how filtering worked or relied on additional sources, and that the subject may have the epistemic responsibility to take measures to enhance the justificatory status of such beliefs.


Poetics Today ◽  
2021 ◽  
Vol 42 (3) ◽  
pp. 403-423
Author(s):  
Marie Vanoost

Abstract While Paul Ricoeur's Time and Narrative (1990) was only concerned with fictional and historical narratives, its influence on narrative theory has been much broader. Ricoeur's reflections expanded into the field of journalism, among other areas, notably through the notion of media narrative (or récit médiatique) as defined by Marc Lits (1997a). Following Lits, Ricoeur's legacy—and, more specifically, the distinction it inspired between immersive and informative narratives (Baroni 2018)—has been used to shed light on a specific kind of journalism often referred to as narrative journalism, that is, journalism that uses the writing techniques of fiction to tell news stories. This article further examines the dialectic between immersion and information in narrative journalism by exploring both journalists’ goals when writing their texts and receivers’ experiences when reading them. First, interviews with journalists show that they are largely aware of this dialectic and purposefully use an immersive form to help readers better understand information. Then, an exploratory study with readers reveals that they claim to look mostly for information yet seem to favor immersive narratives.


2021 ◽  
pp. 079160352110684
Author(s):  
Patti O’Malley

The multiracial family and the existence of mixed race children have come to be a regular feature of Irish familial life. Yet, nation-building discourses have promulgated notions of ethnic and religious homogeneity with Irish identity being racialised exclusively as white. Moreover, to date, there has been a dearth of academic scholarship related to racial mixedness in the Irish context. Through in-depth interviews, this paper sets out, therefore, to provide empirical insight into the lives of fifteen black (African) – white (Irish) mixed race young people (aged 4 to 18) with a particular focus on their experiences of racialised exclusion. Indeed, findings suggest that, as in other majority white national contexts, the black-white mixed race young people are racialised as black in the Irish public domain and as such, are positioned as ‘racialised outsiders’. In fact, their narrative accounts shed light on everyday encounters saturated by ‘us-them’ racial constructs based on phenotype. Thus, these young people, who are not fully recognised as mixed race Irish citizens, are effectively deprived of a space in which to articulate their belonging within the existing statist (i.e. inside/outside) framework.


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