scholarly journals Academic student satisfaction and perceived performance in the e-learning environment during the COVID-19 pandemic: Evidence across ten countries

PLoS ONE ◽  
2021 ◽  
Vol 16 (10) ◽  
pp. e0258807
Author(s):  
Damijana Keržič ◽  
Jogymol Kalariparampil Alex ◽  
Roxana Pamela Balbontín Alvarado ◽  
Denilson da Silva Bezerra ◽  
Maria Cheraghi ◽  
...  
Keyword(s):  
Higher Education ◽  
Online Education ◽  
Student Satisfaction ◽  
Structural Equation ◽  
Online Survey ◽  
Active Role ◽  
Equation Model ◽  
System Quality ◽  
E Learning ◽  
The Impact

The outbreak of the COVID-19 pandemic has dramatically shaped higher education and seen the distinct rise of e-learning as a compulsory element of the modern educational landscape. Accordingly, this study highlights the factors which have influenced how students perceive their academic performance during this emergency changeover to e-learning. The empirical analysis is performed on a sample of 10,092 higher education students from 10 countries across 4 continents during the pandemic’s first wave through an online survey. A structural equation model revealed the quality of e-learning was mainly derived from service quality, the teacher’s active role in the process of online education, and the overall system quality, while the students’ digital competencies and online interactions with their colleagues and teachers were considered to be slightly less important factors. The impact of e-learning quality on the students’ performance was strongly mediated by their satisfaction with e-learning. In general, the model gave quite consistent results across countries, gender, study fields, and levels of study. The findings provide a basis for policy recommendations to support decision-makers incorporate e-learning issues in the current and any new similar circumstances.

scholarly journals The Impact of Marketing Strategies and Satisfaction on Student Loyalty: A Structural Equation Model Approach

2016 ◽  
Vol 9 (8) ◽  
pp. 94 ◽  
Author(s):  
Yu-Chuan Chen
Keyword(s):  
Higher Education ◽  
Student Satisfaction ◽  
Structural Equation ◽  
Structural Equation Models ◽  
Equation Model ◽  
Marketing Strategies ◽  
Intermediate Variable ◽  
Student Loyalty ◽  
Educational Market ◽  
The Impact

<p class="apa">The dynamic changes in higher education observed over the last 20 years have transformed the educational market. The potential value of promoting student satisfaction and loyalty in higher education has become a significant issue. This study investigates the directions and strengths of the relationships among marketing strategies, student satisfaction, and loyalty in Taiwanese higher education. Structural equation models were used to validate the measure and test the proposed relationships. The study tested two hypotheses: marketing strategies are positively related to student satisfaction (H1), and student satisfaction is positively related to student loyalty (H3). These findings indicate that student satisfaction is a key intermediate variable for marketing strategies and student loyalty. This study’s results provide several important implications for managers in higher education.</p>

scholarly journals Linking global consumer culture and ethnocentric consumerism to global citizenship: exploring the mediating effect of cultural intelligence

2020 ◽  
Vol 40 (7/8) ◽  
pp. 659-675
Author(s):  
Aluisius Hery Pratono ◽  
Denni Arli
Keyword(s):  
Consumer Culture ◽  
Structural Equation ◽  
Cultural Intelligence ◽  
Online Survey ◽  
Global Citizenship ◽  
Equation Model ◽  
Mediating Effect ◽  
Content Type ◽  
The Impact ◽  
Consumer Culture Theory

PurposeThis article attempts to understand the impact of global consumer culture and ethnocentric consumerism on global citizenship by identifying the mediating effect of cultural intelligence.Design/methodology/approachThe proposed structural equation model explains the relationship between global consumer culture, ethnocentric consumerism, and global citizenship. The empirical analysis involves an online survey targeted young people in Indonesia context.FindingsThe empirical evidence broadly supports the view that cultural intelligence strengthens the impact of global consumer culture and ethnocentric consumerism on global citizenship. There is a strong tendency in this study to suggest that global consumerism will not be able to contribute to global citizenship unless cultural intelligence provides as a mediating variable. However, the results do not support the mainstream literature, which suggests that ethnocentric consumerism harms global citizenship.Originality/valueThis study extends the discussion on achieving sustainable development by examining global citizenship leads to a better understanding of consumer culture theory.

scholarly journals E-Learning as a Response to COVID-19 Pandemic: A preliminary study on College Students

2021 ◽  
Vol 1 ◽  
pp. 61-68
Author(s):  
Siska Ayu Kartika
Keyword(s):  
College Students ◽  
Distance Education ◽  
Structural Equation ◽  
Online Survey ◽  
Sampling Technique ◽  
Ease Of Use ◽  
Partial Least Square ◽  
Least Square ◽  
E Learning ◽  
The Impact

There is a dilemma of accepting the new educational system, that we know as “e-learning” by students within educational institutions. We have to replace face-to-face education with distance education in response to the COVID-19. This form of distance education, e-learning, differs from conventional education: being suddenly, unreadily and forcefully implemented.  This study examined and assessed the impact of e-learning to college students, during pandemic. An online survey was conducted amongst some college students in the Mechanical Engineering Dept, at Universitas Balikpapan using a purposive sampling technique. Data were analyzed using Partial Least Square - Structural Equation Modelling (PLS-SEM). The result of this study has confirmed the positive of direct effect variables (attitude, affect and motivation; perceived behavioral intention (ease of use technology, accessibility and cognitive engagement). This study suggests relevant parties to the education system, to improve the implementation of e-learning systems.

Examination of social workers' attitudes towards sustainable development and environment in the focus of the COVID-19 pandemic

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Filiz Yildirim ◽  
Hatice Öztürk ◽  
Bilge Abukan
Keyword(s):  
Sustainable Development ◽  
Social Workers ◽  
Natural Environment ◽  
Structural Equation ◽  
Online Survey ◽  
Equation Model ◽  
Content Type ◽  
Global Pandemic ◽  
Research Questions ◽  
The Impact

Purpose The purpose of this paper is to assess the views of social workers concerning theoretical and practical courses covering their professional responsibilities, focussing on sustainable development and the natural environment. It also investigates the impact on their attitudes towards sustainable development referencing their adoption of ecocentric or anthropocentric attitudes during the COVID-19 pandemic. Design/methodology/approach This study used a structural equation model to answer six research questions, while the descriptive statistics answered one of the research questions through an online survey conducted with 315 social workers. Findings This study demonstrated the need to consider attitudes to sustainable development focussing on the ecocentric and anthropocentric attitudes, as well as the current COVID-19 global pandemic. Originality/value This study is the first initiative to examine attitudes towards sustainable development and the natural environment from a social work perspective focussed on the COVID-19 pandemic. In addition, it is the first to emphasise the responsibilities of social workers in relation to micro, meso and macro level interventions during and after the global pandemic.

Achieving Job Satisfaction for Instructors in E-Learning

2017 ◽  
pp. 521-537
Author(s):  
Vasilica Maria Margalina ◽  
Carmen De-Pablos-Heredero ◽  
José Luis Montes Botella
Keyword(s):  
Online Education ◽  
Structural Equation ◽  
Online Courses ◽  
Equation Model ◽  
Relational Coordination ◽  
Coordination Model ◽  
Time Restrictions ◽  
E Learning ◽  
Spanish Universities ◽  
Instructor Satisfaction

Relational coordination model has been applied to different sectors reaching positive results in terms of performance in contexts with highly interdependent tasks, uncertainty, time restrictions and tacit knowledge. In this research, the relational coordination model has been applied to prove high levels of instructor satisfaction in e-learning. According to the model, organizations can achieve performance by providing frequent, timely and problem solving communication mechanisms to support shared knowledge, in a context of shared goals and mutual respect. Instructors who teach online courses in Spanish universities and e-learning companies have been surveyed on these particular issues. By using Structural Equation Model analysis (SEM), it has been shown how higher standards in terms of relational coordination among instructors in e-learning explain higher degrees of satisfaction. The conclusions should be considered by universities and companies when they evaluate alternatives for the improvement of performance in online education and training.

Private and public ownership in the drive toward digital innovations in newspaper newsrooms

2021 ◽  
pp. 073953292199247
Author(s):  
Yanfang Wu ◽  
Bruce Garrison
Keyword(s):  
Social Media ◽  
Paradigm Shift ◽  
Structural Equation ◽  
Online Survey ◽  
Negative Attitude ◽  
Equation Model ◽  
For Profit ◽  
Private And Public ◽  
The Impact ◽  
Privately Held

This research explores the impact of ownership on innovations in U.S. newspaper newsrooms by constructing a structural equation model (SEM). The study, using an online survey (N = 1,063), found that social media triggers a paradigm shift—newspapers owned by publicly held, for-profit companies excel in social media innovations and create more social media friendly innovations milieus than newspapers owned by privately held, for-profit companies. Journalists from the publicly held newspapers engage with audiences more on social media than privately held newspapers. The more journalists engage on Twitter, the more they tend to have a negative attitude toward social media. However, the more journalists at publicly held newspapers engage on Facebook, the more they tend to hold a positive attitude toward social media, opposite of journalists at privately held newspapers.

scholarly journals Understanding college students' e-loyalty to online practicum courses in hospitality programmes during COVID-19

2021 ◽  
Author(s):  
Yoanita Alexandra ◽  
Septi Fahmi Choirisa
Keyword(s):  
Technology Acceptance ◽  
Student Satisfaction ◽  
Structural Equation ◽  
Online Survey ◽  
Information Quality ◽  
System Quality ◽  
Hospitality Education ◽  
Hospitality Students ◽  
Expectancy Confirmation ◽  
Acceptance Model

This study aims to examine the students’ loyalty to an online practicum course for hospitality education during Covid-19 pandemic in Indonesia. Premised on the Technology Acceptance Model (TAM), we adopted a revised model consisting of Information System Success Model and Expectancy Confirmation Theory (ECT) to ascertain the students’ perceptions of the usefulness of the programme and their levels of satisfaction with, and e-loyalty to, the programme. This study utilized an online survey to obtain data from 309 participants. The partial least squares structural equation modelling method was employed in this study. The findings show that students’ perceptions of the usefulness of online learning were significantly influenced by information quality, system quality & system interaction which relate to satisfaction. Preliminary research provides the insight for stakeholders such as vocational institutions, teachers and practitioners of education to gain a better understanding the factors that contribute to hospitality students continued intentional use of online course. Keywords: e-learning, practicum courses, hospitality students, pandemic Covid-19, student satisfaction, e-loyalty

scholarly journals Student’s Satisfaction of the Quality of Online Learning in Higher Education: An Empirical Study

2021 ◽  
Vol 13 (21) ◽  
pp. 11960
Author(s):  
Carmen Jiménez-Bucarey ◽  
Ángel Acevedo-Duque ◽  
Sheyla Müller-Pérez ◽  
Luis Aguilar-Gallardo ◽  
Miguel Mora-Moscoso ◽  
...  
Keyword(s):  
Higher Education ◽  
Online Learning ◽  
Service Quality ◽  
Student Satisfaction ◽  
Structural Equation ◽  
Digital Transformation ◽  
Three Dimensions ◽  
Technical Service ◽  
The Impact

Higher education institutions (HEIs) have been facing a digital transformation in online learning as a result of the restrictions generated by COVID-19. Therefore, identifying which are the elements that influence student satisfaction will allow HEIs to establish strategies to ensure the quality of the digital transformation. This study proposes a model that measures student satisfaction considering three dimensions: teacher quality, technical service quality and service quality. Then, the impact of each dimension on student satisfaction is estimated using a Partial Least Squares Structural Equation Model (PLS-SEM), and finally an Importance-Performance Map Analysis (IPMA) was performed to identify the improvements that should be made to increase student satisfaction. When analyzing the responses of 1430 students at the School of Medicine, it was found that the quality of technical service should be improved, specifically training, and encouraging teachers to use strategies that allow student participation.

scholarly journals Effects of using E-learning system on learning outcomes of students in Can Tho University

2020 ◽  
Vol 12 (3) ◽  
pp. 27-37
Author(s):  
Ngo My Tran ◽  
Thach Keo Sa Rate ◽  
Nguyen Ngoc Thao
Keyword(s):  
Technology Acceptance ◽  
Learning Outcomes ◽  
Structural Equation ◽  
Community Building ◽  
Learning Outcome ◽  
Equation Model ◽  
Learning System ◽  
Perceived Learning ◽  
E Learning ◽  
The Impact

This study is conducted to assess the impact of using E-learning on students’ learning outcomes through combining models of technology acceptance model (TAM) and an information system success model (D&M model) basing on surveyed data from 294 students using E-learning system in Can Tho university. The main method used to evaluate this impact is structural equation model analysis method (SEM). The empirical results showed that perceived learning outcome is statistically influenced by three factors including learning assistance, community building assistance and perceived motivation. Of which, the community building assistance factor was found to play a strong role of students’ perceived learning outcome. Therefore, building solutions to develop of perceived motivation and community building assistance of the system in order to improve E-learning usage in Can Tho university should be paid attention in the coming time.

Psychological distress among students of higher education due to e-learning crackup: moderating role of university support

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Zubaida Qazi ◽  
Wasim Qazi ◽  
Syed Ali Raza ◽  
Komal Akram Khan
Keyword(s):  
Higher Education ◽  
Psychological Distress ◽  
Structural Equation ◽  
Equation Modeling ◽  
Content Type ◽  
University Support ◽  
E Learning ◽  
The Impact ◽  
Academic Year ◽  
Moderating Role

PurposeThe emergence of electronic learning during the COVID-19 outbreak has been the way by which higher education has attempted to save the situation. However, e-learning still causes psychological distress because of its crackups and fear. Hence, the authors aim to study the impact of e-learning crackup on fear of academic year loss and psychological distress by incorporating university support as a moderator.Design/methodology/approachPartial least squares structural equation modeling (PLS-SEM) has been used to analyze data.FindingsThe results depict that e-learning crackup fosters students' fear of academic year loss, but e-learning crackup has an insignificant impact on psychological distress. However, psychological distress is driven by fear of an academic year loss. Lastly, university support moderates the relationship between e-learning crackup and psychological distress, but no moderating role exists between fear of academic year loss and psychological distress.Originality/valueThe recent pandemic has severely affected the mental health of students. Therefore, it is crucial to study the reasons that foster distress among them. But, unfortunately, there is a prominent absence of research for inspecting students' psychological distress because of the e-learning crisis, especially in the wake of COVID-19.

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