scholarly journals The Struggle of Waste Pickers in Colombia: From being considered trash, to being recognised as workers

2020 ◽  
pp. 122-136
Author(s):  
Federico Parra
Keyword(s):  
Public Service ◽  
Service Providers ◽  
Free Market ◽  
Market Competition ◽  
The State ◽  
Private Companies ◽  
The Public ◽  
The Government ◽  
Special Protection ◽  
Waste Pickers

Organised waste pickers in Colombia are formally recognised as subjects of special protection and as providers of the public service of recycling. As a consequence, they now receive remuneration for their work, but this was not always the case. This article highlights the strategies waste pickers used to successfully demand their rights while exploring the tensions and contradictions surrounding the formalisation of waste pickers as public service providers of recycling. These include a lack of sufficient guarantees from the government, attempts by private companies to appropriate waste pickers’ benefits, and a lack of respect by both the state and private businesses for the recognition of their rights in law. It concludes that there is an inherent tension between the main objectives of the waste pickers—to improve their working conditions and overcome poverty and vulnerability—and that of the state, which promotes free market competition in the provision of public services.

scholarly journals Minister-Permanent Secretary Relationships: Lessons from Zimbabwe’s Government of national Unity

2014 ◽  
Vol 4 (1) ◽  
pp. 23
Author(s):  
Tawanda Zinyama ◽  
Joseph Tinarwo
Keyword(s):  
Public Administration ◽  
Public Service ◽  
Political Process ◽  
Large Degree ◽  
The State ◽  
Team Work ◽  
The Political ◽  
National Unity ◽  
The Public ◽  
The Government

Public administration is carried out through the public service. Public administration is an instrument of the State which is expected to implement the policy decisions made from the political and legislative processes. The rationale of this article is to assess the working relationships between ministers and permanent secretaries in the Government of National Unity in Zimbabwe. The success of the Minister depends to a large degree on the ability and goodwill of a permanent secretary who often has a very different personal or professional background and whom the minster did not appoint. Here lies the vitality of the permanent secretary institution. If a Minister decides to ignore the advice of the permanent secretary, he/she may risk of making serious errors. The permanent secretary is the key link between the democratic process and the public service. This article observed that the mere fact that the permanent secretary carries out the political, economic and social interests and functions of the state from which he/she derives his/her authority and power; and to which he/she is accountable,  no permanent secretary is apolitical and neutral to the ideological predisposition of the elected Ministers. The interaction between the two is a political process. Contemporary administrator requires complex team-work and the synthesis of diverse contributions and view-points.

scholarly journals Social Movement at Indonesia - Malaysia Border (A Case Study of Indonesian Migrant Workers’ Education in Sebatik Island, a Land Border of Indonesia - Malaysia)

2018 ◽  
Vol 73 ◽  
pp. 11013
Author(s):  
Warsono Hardi ◽  
Nurcahyanto Herbasuki ◽  
Rifda Khaerani Thalita
Keyword(s):  
Migrant Workers ◽  
Basic Education ◽  
The State ◽  
Private Companies ◽  
Mining Company ◽  
Border Area ◽  
The Public ◽  
The Government

The condition of the state border area between Indonesia and Malaysia is totally different. Children of Indonesian Workers (TKI) have no (limited) access to learn in formal schools since they do not have citizenship documents. This study aims to analyze the implementation of basic education mission in the border area, particularly in Sebatik island, Nunukan regency, North Kalimantan province. In addition, the research was conducted using qualitative explorative approach. Problems arising at the border area are very diverse and systemic. The Indonesian government conducts the education in border areas still very limitedly. The role of the public, corporate and private companies (Three Net Working) becomes very important in operating the schools in border area. The role of a former lecturer who is famously called Mrs. Midwife Suraidah is very dominant in helping TKI’s children to learn a variety of knowledge in Sekolah Tapal Batas (Tapal Batas School) in Sebatik island, Nunukan Regency, North Kalimantan province. Some help from companies such as Pertamina (national oil mining company), Dompet Dhuafa foundation and volunteers who are willing to be teachers strongly support the continuously of Tapal Batas School. The continuity of basic education in the state border becomes a challenge for the government since the purpose of the country written in the opening of Constitution 1945 is the intellectual life of the nation can be realized by implementing it in Nawacita program.

scholarly journals Urgency of the Public Services Supervision on the Regional Government Implementation

2020 ◽  
Vol 4 (2) ◽  
pp. 84-88
Author(s):  
Ida Ayu KETUT KARYANI ◽  
I Wayan PARSA
Keyword(s):  
Public Service ◽  
Public Services ◽  
Service Providers ◽  
Regional Government ◽  
Public Officials ◽  
The Public ◽  
Government Supervision ◽  
Service Sectors ◽  
The Government

This study examined the supervision of public services as stipulated in Law 25 of 2009, namely regarding public services and Law 23 of 2014 concerning regional government. Supervision carried out in the law is to give authority to each of the existing institutions or institutions, causing overlapping existing authority. Giving authority to officials will give birth to the rights and obligations to achieve the goals and intentions specified in the legislation. The rise of corruption cases occurs because of the weakness of existing supervision of government administration, especially in public services. In this case corruption will foster public distrust of public services. The form of maladministration carried out by public service providers is always associated with behavior in services performed by public officials and the norms of behavior of officials in public services. In addition, these problems are also caused by the opportunities and authority given to be abused and the low quality of public services in various service sectors. Supervision of public services can provide certainty about the public services provided by the government whether it has been running according to targets and objectives and is a way to find out as early as possible maladministration that might occur so that effective and accountable government can be realized.

scholarly journals Information control by public punishment: The logic of signalling repression in China

2020 ◽  
pp. 0920203X2096301
Author(s):  
Lotus Ruan ◽  
Jeffrey Knockel ◽  
Masashi Crete-Nishihata
Keyword(s):  
Social Media ◽  
Self Regulation ◽  
The State ◽  
Regulatory Environment ◽  
Information Control ◽  
State Repression ◽  
Private Companies ◽  
The Public ◽  
The Government ◽  
Intermediary Liability

When does repression of online expression lead to public punishment of citizens in China? Chinese social media is heavily censored through a system of intermediary liability in which the government relies on private companies to implement content controls. Outside of this system the Chinese authorities at times utilize public punishment to repress social media users. Under China’s regulatory environment, individuals are subject to punishment such as fines and detention for their expressions online. While censorship has become more implicit, authorities have periodically announced cases of repression to the public. To understand when the state escalates from censoring online content to punishing social media users for their online expressions and publicizes the punishment, we collected 468 cases of state repression announced by the authorities between 1 January 2014 and 1 April 2019. We find that the Chinese authorities most frequently publicize persecutions of citizens who posted online expression deemed critical of the government or those that challenged government credibility. These cases show more evidence of the state pushing the responsibility of ‘self-regulation’ further to average citizens. By making an example of individuals who post prohibited content even in semi-public social media venues, the state signals strength and its determination to maintain authority.

scholarly journals URGENSI АJUDIKАSI KHUSUS OMBUDSMАN REPUBLIK INDONESIА DАLАM PENYELESАIАN SENGKETА PELАYАNАN PUBLIK

2020 ◽  
Vol 5 (1) ◽  
pp. 103-118
Author(s):  
Intan Meitasari ◽  
Shinta Hadiyantina ◽  
Indah Dwi Qurbani
Keyword(s):  
Public Service ◽  
Public Services ◽  
Service Providers ◽  
Good Faith ◽  
The Public ◽  
The Republic ◽  
The Government ◽  
The Many ◽  
And Function

ABSTRAKPemerintah pada hakekatnya menyelenggarakan fungsi pelayanan publik kepada masyarakat. Karena itu pemerintah berkewajiban dan bertanggungjawab untuk memberikan pelayanan publik yang baik dan professional, namun pelayanan publik yang diberikan oleh penyelenggara pelayanan publik di rasa masih belum maksimal, hal ini di tandai dengan masih banyaknya praktik-praktik Maladministrasi dan pengaduan dari masyarakat. Ombudsman Republik Indonesia yang dibentuk dan disahkan dalam Undang-Undang Nomor 37 Tahun 2008 Tentang Ombudsman Republik Indonesia, yang memiliki tugas dan fungsi untuk mengawal proses pelayanan publik yang efisien, efektif, dan terlepas dari kolusi, korupsi, dan nepotisme (KKN). Selain itu Ombudsman juga memiliki wewenang dalam menyelesaikan sengketa pelayanan publik dengan cara mediasi, konsiliasi dan ajudikasi khusus atau ganti rugi yang dapat di putus oleh Ombudsman. Kenyataannya Ombudsman hanya mampu memberikan rekomendasi kepada terlapor, untuk tindakan selanjutnya tergantung dari itikad baik terlapor, karna rekomendasi yang di berikan oleh Ombudsman tidak bersifat mengikat. Selain itu terdapat ketidak relevasian antara Undang-Undang Pelayanan Publik dan Undang-Undang Ombudsman sehingga perlu adanya pembaharuan dalam kedua Undang-Undang tersebut, dan perlu di atur lebih lanjut terkait Peraturan Presiden Tentang mekanisme dan tata cara pembayaran ganti rugi ajudikasi khusus.Kata kunci: ajudikasi khusus; ombudsman; pelayanan publik; urgensi. ABSTRACTThe government is essentially carrying out the function of public services to the community. Therefore the government is obliged and responsible to provide good and professional public services. However, the public services provided by the public service providers are felt still not optimal, this is marked by the many practices of maladministration and complaints from the community. The Ombudsman of the Republic Indonesia which was formed and approved in UUD (Indonesian constitution) Number 37 of 2008 concerning of the Ombudsman of the Republic Indonesia, which has the duty and function to oversee the process of public services that is efficient, effective, and free from collusion, corruption and nepotism. In addition, the Ombudsman also has the authority to resolve public service disputes by means of mediation, conciliation and special adjudication or compensation that can be decided by the Ombudsman. In reality the Ombudsman is only able to provide recommendations to the reported, for further action depends on the reported good faith, because the recommendations given by the Ombudsman are not binding. In addition, there is an irrelevance between the Public Service Act and the Ombudsman Law, so there is a need for reforms in both of these Laws, and it needs a renewal to the both of the Act, and also needs to be regulated further related to the Presidential Regulation concerning the mechanism and procedures for paying special adjudication compensation.Keywords: ombudsman; public services; special adjudication; urgency.

scholarly journals PENERAPAN KEBIJAKAN DISKRESI DALAM KAITANNYA DENGAN TINDAK PIDANA KORUPSI

2018 ◽  
Vol 6 (3) ◽  
pp. 404
Author(s):  
Ervien Rizky Aditya
Keyword(s):  
Public Service ◽  
Active Role ◽  
The State ◽  
Economic Life ◽  
Government Officials ◽  
The Public ◽  
General Welfare ◽  
State Administration ◽  
The Government ◽  
Executive Body

Government in carrying out its duties is equipped with the authority of both the attributive and the delegative. With the development of society, there are often certain urgent circumstances, in which Government Officials/Administration Bodies can not use their authority which is bound to take legal action. In realizing the goal as a state with the concept of welfare general (welfare state) then the government must play an active role in interfacing the field of social economic life of the community. The government delegated responsibility bestuurszorg or public service. With this discretionary authority it means that some of the powers held by the legislature are transferred into the administration of the state as the executive body. Because the state administration has solved the problem by not waiting for the amendment of the Law from the legislative field, so the government should not refuse to provide services to the public on the grounds that there is no or no clear rule of law as long as it is still the authority of the government. But the power of government as a discretionary policy maker is always faced with a problem connected with corruption. Pemerintah dalam menjalankan tugasnya dilengkapi dengan kewenangan-kewenangan baik yang bersifat atributif maupun yang bersifat delegatif. Dengan adanya perkembangan masyarakat maka seringkali terdapat keadaan-keadaan tertentu yang sifatnya mendesak, dimana Pejabat/Badan Administrasi pemerintahan tidak dapat menggunakan kewenangannya yang bersifat terikat dalam melakukan tindakan hukum. Dalam mewujudkan tujuan sebagai negara dengan konsep kesejahteraan umum maka pemerintah harus berperan aktif mencampuri bidang kehidupan sosial ekonomi masyarakat. Maka pemerintah dilimpahkan tanggung jawab sebagai pelayan publik atau public service. Dengan adanya kewenangan diskresi ini berarti bahwa sebagian kekuasaan yang dipegang oleh badan pembentuk Undang-Undang dipindahkan ke dalam administrasi negara sebagai badan eksekutif. Karena administrasi negara melakukan penyelesaian masalah dengan tidak menunggu perubahan Undang-Undang dari bidang legislatif, sehingga pemerintah tidak boleh menolak memberikan pelayanan kepada masyarakat dengan alasan tidak ada atau tidak jelasnya aturan hukum sepanjang masih menjadi kewenangan dari pemerintah. Namun kekuasaan pemerintah sebagai pembuat kebijakan diskresi selalu berhadapan dengan adanya suatu permasalahan yang dihubungkan dengan tindak pidana korupsi.

scholarly journals Broadcasting Public Service in the Arab World: Rupture and Continuity

2018 ◽  
Vol 5 (3) ◽  
pp. 98-112
Author(s):  
Jamel Zran ◽  
Moez Ben Messaoud
Keyword(s):  
Public Service ◽  
Arab World ◽  
The State ◽  
The Public ◽  
Media Regulation ◽  
Public Media ◽  
The World ◽  
The Media ◽  
The Government ◽  
Ruling Party

A large proportion of the media around the world, especially those related to radio and television, belong to the state. In principle at least, there are three different terms to talk about these types of media: (1). The public media that draws on the treasury to present programming that is in the interest of the general population. They do not support any political party, not even the party in power. (2). National media owned by the state and using the treasury money, are also controlled directly by the state. (3). Government media that is owned by the ruling party and uses the treasury money, are also controlled by the ruling party. These three models coexist already in the Arab world since independence. This phenomenon almost removed the clear distinction that existed in principle between the government media and the public media. After the Arab Spring in 2011, however, this distinction remains important. The public broadcaster model was based on a principle that is still justified for most of the world and that the private media alone can not guarantee the pluralism of broadcasting. The problem, however, is that the government media have also largely failed. In several countries, the arrival of private media has pushed governments to exercise editorial control of the public media. The discussion of media regulation is aimed primarily at ensuring that the media financed by the Public treasury exercise their profession with the full independence of the government of the day to which they are entitled, rather than aiming to restrict the freedom of the media that already enjoy full editorial independence. In the Arab world, there have been some attempts to recover and modernize the ideal model of public media, as for example the case of Tunisia, Morocco and Jordan. This study aim to search if the Arab broadcasting meet the recognized standards and the requirements of the concept of public service?Int. J. Soc. Sc. Manage. Vol. 5, Issue-3: 98-112 

scholarly journals Direitos, deveres e responsabilidade civil: uma análise da prestação do serviço público de energia elétrica através do diálogo das fontes

2017 ◽  
Vol 1 (36) ◽  
Author(s):  
Bruno Nubens Barbosa Miragem ◽  
Ítalo Bronzatti
Keyword(s):  
Public Service ◽  
Service Providers ◽  
Rio Grande ◽  
Case Law ◽  
The State ◽  
State Court ◽  
Rio Grande Do Sul ◽  
The Public ◽  
The Difference

RESUMOO presente trabalho analisa o serviço público de energia elétrica através do método do diálogo das fontes, como instrumento capaz de garantir a aplicação das normas a fim de proteger os consumidores desses serviços. Diante da pluralidade normativa que envolve o fornecimento de energia elétrica, que pode representar ameaça aos direitos dos consumidores, avalia a prestação do serviço de energia elétrica, analisando os direitos dos consumidores e os deveres dos fornecedores, no que diz respeito aos princípios protetivos: adequação, eficiência, segurança e continuidade. Por fim, analisa a responsabilidade civil dos fornecedores de serviços públicos, examinando a jurisprudência do Tribunal de Justiça do Estado do Rio Grande do Sul acerca da responsabilização das concessionárias no caso de falha na prestação dos serviços, bem como a diferença na caracterização entre caso fortuito interno e externo.ABSTRACTThis paper analyzes the public electricity service through the dialogue of sources method, as an instrument to ensure the implementation of laws in order to protect these services' consumers. Due to the normative plurality involving the supply of electricity that can represent a threat to the consumers' rights, it evaluates the provision of electricity service by analyzing consumers' rights and suppliers' duties, regarding the following protective principles: adequacy, efficiency, security and continuity. Finally, it analyzes the civil responsibilities of public service providers, examining the case law of the State Court of Rio Grande do Sul about the responsibilities of the concessionaires in case of failure in the services provided, as well as the difference between internal and external fortuity.

scholarly journals MODEL PELAYANAN PUBLIK di DINAS PENANAMAN MODAL di PELAYANAN PERIZINAN TERPADU SATU PINTU PRO.RIAU

2018 ◽  
Author(s):  
SRI ULINA MARGARETH
Keyword(s):  
Public Service ◽  
Public Services ◽  
Service Providers ◽  
Developed Countries ◽  
Reform Movements ◽  
The Public ◽  
Private Providers ◽  
Public Pressure ◽  
The Government

Preeprint: ABSTRAKPelayanan publik pada dasarnya menyangkut aspek kehidupan yang sangat luas. Dalam kehidupan berbangsa dan bernegara, maka pemerintah memiliki fungsi memberikan berbagai pelayanan publik yang diperlukan oleh masyarakat, mulai dari pelayanan dalam bentuk pengaturan ataupun pelayanan-pelayanan lain dalam rangka memenuhi kebutuhan masyarakat dalam bidang pendidikan, kesehatan, utilitas, dan lainnya. Berbagai gerakan reformasi publik yang dialami oleh negara-negara maju pada awal tahun 1990-an banyak diilhami oleh tekanan masyarakat akan perlunya peningkatan kualitas pelayanan publik yang diberikan oleh pemerintah. Peningkatan kualitas pelayanan publik mutlak diperlukan mengingat kondisi sosial masyarakat yang semakin baik sehingga mampu merespon setiap penyimpangan dalam pelayanan publik melalui gerakan maupun tuntutan dalam media cetak dan elektronik. Apalagi dengan adanya persaingan terutama untuk pelayanan publik yang disediakan swasta membuat sedikit saja pelanggan merasakan ketidakpuasan maka akan segera beralih pada penyedia pelayanan publik yang lain.Hal ini membuat penyedia pelayanan publik swasta harus berlomba-lomba memberikan pelayanan publik yang terbaik. Ini yang seharusnya ditiru oleh penyedia pelayanan publik pemerintah sehingga masyarakat merasa puas menikmati pelayanan publik tersebut.Kata kunci : pelayanan publik di provinsi riauABSTRACTPublic service is basically about a vast aspect of life. In the life of nation and state, the government has a function to provide various public services needed by the community, ranging from services in the form of arrangements or other services in order to meet the needs of the community in the field of education, health, utilities, and others. The various public reform movements experienced by developed countries in the early 1990s were much inspired by public pressure on the need to improve the quality of public services provided by the government. Improving the quality of public services is absolutely necessary given the improved social conditions of the community so as to respond to any deviations in public services through the movement or demand in print and electronic media. Especially with the competition especially for public services provided by the private makes little customers feel dissatisfaction it will soon switch to other public service providers.This makes private providers of public services must compete to provide the best public service. This should be imitated by government public service providers so that people feel satisfied to enjoy the public service.Keywords: public service in riau province

scholarly journals KUALITAS PELAYANAN PUBLIK

2016 ◽  
Vol 2 (1) ◽  
Author(s):  
Harius Eko Saputro
Keyword(s):  
Public Service ◽  
Public Services ◽  
Services Quality ◽  
The State ◽  
Main Task ◽  
Government Officials ◽  
The Public ◽  
Public Servant ◽  
State Apparatus ◽  
The Government

Service is the main task of the state apparatus. The scope of services and public services covered broad aspects of community life. This task has been clearly outlined in the preamble of the 1945 Constitution that is in the fourth paragraph. In practice, public services in Indonesia have not been going well. The provision of public services by government officials to the public is actually an implication of the state apparatus functions as a public servant. Therefore, the position of the government apparatus in public services is very strategic because it will determine the extent to which the government is able to provide the best possible service to the community, which thus will determine the extent to which the state has to perform its role properly in accordance with the purpose of founding. The indicator of public services quality are punctuality, ease of filing, the accuracy of error-free services, and service charges. It is highly influenced by the organizational structure, the ability of the apparatus and service systems. Keywords: Public, Service, Quality

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