scholarly journals Perbedaan Komunikasi Terapeutik Perawat Di Ruang Rawat Inap RS Pemerintah Dan RS Swasta

2017 ◽  
Vol 12 (1) ◽  
pp. 43
Author(s):  
Nova Fitria ◽  
Zahroh Shaluhiyah

ABSTRAKDengan adanya kesetaraan peran rumah sakit pemerintah dan rumah sakit swasta dalam meningkatkan kualitas layanan kesehatan di Indonesia, maka setiap rumah sakit harus memberikan pelayanan yang baik dan berkualitas. Perawat merupakan bagian dari SDM Rumah Sakit yang memberikan pengaruh cukup besar terhadap kualitas pelayanan. Pelaksanaan asuhan keperawatan yang baik tidak dapat dipisahkan dari peran komunikasi terapeutik yang dilakukan oleh perawat yang juga merupakan salah satu upaya peningkatan pelayanan kepada pasien. Jenis penelitian ini adalah penelitian kuantitatif dengan desain penelitian menggunakan cross-sectional. Hasil penelitian menunjukkan ada perbedaan yang signifikan pada pelaksanaan komunikasi terapeutik perawat di RS Pemerintah dan di RS Swasta, dimana pelaksanaan komunikasi terapeutik perawat di RS swasta lebih baik. Faktor-faktor yang berhubungan secara signifikan dengan pelaksanaan komunikasi terapeutik perawat di RS Pemerintah dan di RS Swasta adalah sama, yaitu variabel kepuasan kerja, motivasi kerja, iklim kerja, dukungan teman kerja dan dukungan kepala ruang. Faktor yang paling dominan berpengaruh terhadap kepatuhan perawat di RS Pemerintah dalam melaksanakan komunikasi terapeutik adalah motivasi kerja (OR 36,866); sedangkan di RS Swasta adalah dukungan kepala ruang (OR 28,598). Perbedaan yang bermakna antara RS Pemerintah dengan RS Swasta nampak pada variabel: umur, masa kerja, sikap, kepuasan kerja, motivasi kerja, iklim kerja, dukungan teman kerja, dukungan kepala ruang, dan pelaksanaan komunikasi terapeutik itu sendiri. Kata Kunci: Pelaksanaan, Komunikasi Terapeutik, RS Pemerintah-RS Swasta Differences Therapeutic Communication Nurse In Inpatient Room Government Hospital And Private Hospital;quality role of government hospitals and private hospitals in improving the quality of health services in Indonesia, causing every hospital should provide a good service and quality. Nurses are part of hospital human resource that considerable influence on the quality of service, and the implementation of good nursing care can not be separated from therapeutic communication. the optimal implementation of therapeutic communication by nurse is one of the efforts to improve services to the patients. The type of this research was quantitative with cross-sectional study. The results showed a significant differences in the implementation of nurses therapeutic communication between public hospitals and private hospitals, where the implementation of nurses therapeutic communication in private hospital are better. Associated factors significantly with the implementation of nurses therapeutic communication in public hospitals and in private hospitals are the same, the variables are job satisfaction, work motivation, work climate, coworkers support and head of ward support. The most dominant factor that affects the compliance of nurses in government hospitals in implementing therapeutic communication is work motivation (OR 36.866), while in private hospitals is head of ward support (OR 28.598). Significant differences between the government hospitals and private hospitals appears on variables: age, period of work, attitude, job satisfaction, work motivation, work climate, coworker support, head of ward support, and the implementation of therapeutic communication itself. Keywords: Implementation, Therapeutic Communication, Government-Private Hospital

2017 ◽  
Vol 12 (2) ◽  
pp. 191
Author(s):  
Nova Fitria ◽  
Zahroh Shaluhiyah

ABSTRAKDengan adanya kesetaraan peran rumah sakit pemerintah dan rumah sakit swasta dalam meningkatkan kualitas layanan kesehatan di Indonesia, maka setiap rumah sakit harus memberikan pelayanan yang baik dan berkualitas. Perawat merupakan bagian dari SDM Rumah Sakit yang memberikan pengaruh cukup besar terhadap kualitas pelayanan, dan pelaksanaan asuhan keperawatan yang baik tidak dapat dipisahkan dari peran komunikasi terapeutik, maka menerapkan pelaksanaan komunikasi terapeutik secara optimal oleh perawat, merupakan salah satu upaya peningkatan pelayanan kepada pasien. Jenis penelitian ini adalah penelitian kuantitatif analitik, dengan desain penelitian menggunakan cross-sectional. Hasil penelitian menunjukkan ada perbedaan yang signifikan pada pelaksanaan komunikasi terapeutik perawat di RS Pemerintah dan di RS Swasta, dimana pelaksanaan komunikasi terapeutik perawat di RS swasta lebih baik. Faktor-faktor yang berhubungan secara signifikan dengan pelaksanaan komunikasi terapeutik perawat di RS Pemerintah dan di RS Swasta adalah sama, yaitu variabel kepuasan kerja, motivasi kerja, iklim kerja, dukungan teman kerja dan dukungan kepala ruang. Faktor yang paling dominan berpengaruh terhadap kepatuhan perawat di RS Pemerintah dalam melaksanakan komunikasi terapeutik adalah motivasi kerja (OR 36,866); sedangkan di RS Swasta adalah dukungan kepala ruang (OR 28,598). Perbedaan yang bermakna antara RS Pemerintah dengan RS Swasta nampak pada variabel: umur, masa kerja, sikap, kepuasan kerja, motivasi kerja, iklim kerja, dukungan teman kerja, dukungan kepala ruang, dan pelaksanaan komunikasi terapeutik itu sendiri. Kata Kunci: Pelaksanaan, Komunikasi Terapeutik, RS Pemerintah-RS Swasta ABSTRACTAnalysis of Implementation of Therapeutic Communication of Nurses in Inpatient Room of Government Hospital and Private Hospital. Equality role of government hospitals and private hospitals in improving the quality of health services in Indonesia, causing every hospital should provide a good service and quality. Nurses are part of hospital human resource that considerable influence on the quality of service, and the implementation of good nursing care can not be separated from therapeutic communication, then the optimal implementation of therapeutic communication by nurse is one of the efforts to improve services to the patients. The type of this research was quantitative analytical, with a design using cross-sectional study. The results showed a significant differences in the implementation of nurses therapeutic communication between public hospitals and private hospitals, where the implementation of nurses therapeutic communication in private hospital are better. Associated factors significantly with the implementation of nurses therapeutic communication in public hospitals and in private hospitals are the same, the variables are job satisfaction, work motivation, work climate, coworkers support and head of ward support. The most dominant factor that affects the compliance of nurses in government hospitals in implementing therapeutic communication is work motivation (OR 36.866), while in private hospitals is head of ward support (OR 28.598). Significant differences between the government hospitals and private hospitals appears on variables : age, period of work, attitude, job satisfaction, work motivation, work climate, coworker support , head of ward support, and the implementation of therapeutic communication itself.Keywords: Implementation, Therapeutic Communication, Government-Private Hospital


2020 ◽  
Vol 6 (2) ◽  
pp. 192
Author(s):  
Rina Veronica

ABSTRAKLoyalitas karyawan sangat dibutuhkan dalam suatu perusahaan karena merupakan sikap mental karyawan yang ditunjukkan oleh sikap setia terhadap perusahaan. Sebuah perusahaan dengan tingkat loyalitas yang rendah merupakan ujian khusus bagi pengembangan sumber daya manusia karena hal tersebut dapat berdampak langsung pada perusahaan. Perawat merupakan garda terdepan dalam mutu dan kualitas yang diberikan kepada masyarakat dimana perawat selama 24 jam sehari siap siaga menjaga klien demi kesembuhannya. Pelayanan yang baik akan terbentuk dalam pribadi perawat jika perawat tersebut mempunyai komitmen yang baik juga sehingga terbentuk pula loyalitas perawat. Tujuan penelitian untuk mengetahui pengaruh faktor eksternal perawat terhadap loyalitas di RS Tugu Ibu. Desain penelitian ini menggunakan cross sectional. Populasi penelitian sebanyak 90 responden. Aplikasi analisis menggunakan smrtPLS 2.0 dan SPSS 18. Hasil penelitian menunjukkan variabel loyalitas di pengaruhi langsung gaya kepemimpinan (16,12%), konflik peran (13,92%), iklim kerja (20,86%), kepuasan kerja (12,80%), dan komitmen organisasi (18,17%). Kesimpulan dengan demikian iklim kerja paling mempengaruhi di RS Tugu Ibu Depok, dimana iklim kerja kondusif dapat memberikan pengaruh positif terhadap keberhasilan rumah sakit. Kata Kunci: Loyalitas, Komitmen Organisasi, Iklim Kerja, kepuasan Kerja ABSTRACT Employee loyalty is needed in a company because it is an employee's mental attitude shown by a loyal attitude towards the company. A company with a low level of loyalty is a great challenge for human resource development because it may have a direct impact on the company. Nurses are at the forefront of determining the quality of health services provided to the community where nurses are ready 24 hours a day to look after the patients in recovery process. Good health services will be attained if the nurses have commitments which will develop the nurse's loyalty. The objective of this study was to determine the effect of external factors on loyalty at Tugu Ibu Hospital. This study used cross-sectional study . The population of this study was 90 respondents. For statistical analysis we used smrtPLS 2.0 and SPSS 18. The results showed that the loyalty variable was directly influenced by the leadership style (16.12%), role conflict (13.92%), work climate (20.86%), job satisfaction (12.80). %), and organizational commitment (18.17%). The study concluded that the work climate variable had the most influenceto the nurse’s loyalty variable at Tugu Ibu Hospital, Depok. Thus a conducive working climate can have a positive influence on theincreasing of nurse loyalty and affect the quality of hospital services.Keywords: Loyalty, Organization Commitment, Working Climate, Job Satisfaction


Author(s):  
Dr. B Lakshmi ◽  
Dr. BNV Parthasarathi ◽  
Shubham Jain ◽  
Monika Bhalerao ◽  
Devanshi Saini ◽  
...  

Health is most primary factor than money, if people are focused for the treatment of various disorders. As per NSSO report, 72% and 79% of rural and urban population using private hospital than government hospital even though private hospital having more cost of treatment than government hospital. Most of people are not using public hospitals mainly due to hygienic condition and low quality of their services. This paper basically deals with the patient perception towards the private and government hospitals in Hyderabad Region. The survey was done using a structured questionnaire for a sample size of 299 outpatients, out of which 130 female and 169 male patients. On basis of this data, we will analyze factor such as demographic, social and economic that responsible for choosing private and government hospital.


2020 ◽  
Vol 3 (2) ◽  
pp. 286-290
Author(s):  
Diwa Agus Sudrajat ◽  
Fikri Zulfikar ◽  
Linlin Lindayani

Background:Leadership as an indicator of the quality of human resources is a very determining factor in the success of an organization such as a hospital. Leadership style depends also on the maturity of individuals or groups as followers. Purpose:The purpose of this study was to exploresituational leadership of head nurse as viewed by nursesin government and private hospitals.this study uses descriptive research method with cross-sectional approach. The time of the study will begin in May 2019 until June 2019. The instrument used in this study was the leadership style questionnaire model of Harsey and Blanchard.Results:The leadership style of head nurse in the majority government hospitals is delegate (38.5%) and followed by the leadership style of consultation (38.5%), participation (18.5%) and at least instruction (13.8%). The leadership style of head nurses in private hospitals is also almost the same as government hospitals where the majority of implementing nurses rate the room head in the delegate style (48%), which is followed by the leadership style of consultation (23%), participation (20%) and most the least is the leadership style of instruction (9%).Conclusion:The leadership style of head nurse both government and private hospitals iwas dominated by delegation and consultation.


2017 ◽  
pp. 135-141
Author(s):  
Lam Chi Ha ◽  
Van Thang Vo ◽  
Thi Hue Man Vo

Introduction: Caring service provided by nurses was one of the main factor of medical service system of Viet Nam. During recent years, nurses and midwives service had made significant progress in improving the quality of health caring service. However, jobs of nurses and midwives in Vietnam were still facing some problems and challenges: lack of both quality and quantity, discrepant structure. This study aimed to evaluate the human resource situation as well as the satisfaction level of nurse and midwife staff in state –run local hospitals, which would be the foundation for the plan of developing nurse and midwife system in order to satisfy the healthcare need of the patients. Objectives: To investigate the satisfaction rate and satisfaction involved factors with particular jobs of nurses and midwives at treatment systems in the public hospitals in Quang Tri province in year 2015. Data was collected using self-administrative questionnaires and entered and analysed by the statistical software of SPSS Version 20.0. Methodology: A cross sectional study was carried out in Dec. 2015 on a total of 433 nurses, midwives working at clinical departments of 12 governmental hospitals in Quang Tri province. Results: General job satisfaction rate with the particular jobs was 52.9%. Factors involving satisfaction of nurses, midwives with their jobs included: working position, hospital level of care, clinical departments, and monthly income getting from hospital (p<0.05). Conclusions: It was highly necessary to improve working conditions and environment, and income, to ensure treatment regimens and policies, to make further training and higher working position feasible, to heighten role and responsibility on working and to develop hospital in order to raise the satisfaction rate of nurses and midwives, and hence to enhance the quality of patient care in hospitals. Key words: Nurses, midwives, satisfaction, quality of care


2015 ◽  
Vol 144 (6) ◽  
pp. 1192-1200 ◽  
Author(s):  
M. T. KOH ◽  
C.-S. LIU ◽  
C.-H. CHIU ◽  
W. BOONSAWAT ◽  
V. WATANAVEERADEJ ◽  
...  

SUMMARYSurveillance data on the burden of pertussis in Asian adults are limited. This cross-sectional study evaluated the prevalence of serologically confirmed pertussis in adults with prolonged cough in Malaysia, Taiwan and Thailand. Adults (⩾19 years) with cough lasting for ⩾14 days without other known underlying cause were enrolled from outpatient clinics of seven public and/or private hospitals. Single blood samples for anti-pertussis toxin antibodies (anti-PT IgG) were analysed and economic impact and health-related quality of life (EQ-5D) questionnaires assessed. Sixteen (5·13%) of the 312 chronically coughing adults had serological evidence of pertussis infection within the previous 12 months (anti-PT IgG titre ⩾62·5 IU/ml). Three of them were teachers. Longer duration of cough, paroxysms (75% seroconfirmed, 48% non-seroconfirmed) and breathlessness/chest pain (63% seroconfirmed, 36% non-seroconfirmed) were associated with pertussis (P< 0·04). Of the seroconfirmed patients, the median total direct medical cost per pertussis episode in public hospitals (including physician consultations and/or emergency room visits) was US$13 in Malaysia, US$83 in Taiwan (n= 1) and US$26 in Thailand. The overall median EQ-5D index score of cases was 0·72 (range 0·42–1·00). Pertussis should be considered in the aetiology of adults with a prolonged or paroxysmal cough, and vaccination programmes considered.


1970 ◽  
Vol 6 (4) ◽  
pp. 44-48 ◽  
Author(s):  
Saman Waqar ◽  
Saima Hamid

BACKGROUND: Job satisfaction is an important factor for retention of health workers within organization. Multiple factors have influenced the job satisfaction among nurses working in the public sector hospitals of Pakistan. This study was conducted to quantify and compare the levels of job satisfaction among nurses of tertiary care public and private hospitals. METHODS: A cross sectional comparative study was conducted in one Public and one Private hospital in Rawalpindi and Islamabad over the period of 6 months. The study included all nurses registered with Pakistan Nursing Council (PNC). Sampling was done by first acquiring the list of all the hospitals from Rawalpindi and Islamabad, 2 hospitals were then selected. Afterwards, the list of all the registered nurses was taken; sample size was determined by applying inclusion / exclusion criteria and by simple random technique by computer generated method. Data was analyzed by using SSS. RESULTS: Results showed that working conditions were more comfortable and working relations with male coworkers were friendlier in private hospital as compared to public hospitals. Satisfaction with the competence of senior nurses, and administrative support in service problems was also more in private hospital. Majority of public hospital nurses were satisfied with their profession because of manageable duty hours, pay and other benefits provided and administrative support in their domestic problems. On the other hand private hospital nurses were more satisfied with positive feedback of their performance, professional growth, and promotion system. CONCLUSION: There is a dire need to improve the conditions regarding working schedule, working environment and management support of nursing staff of hospitals in Pakistan.


PLoS ONE ◽  
2021 ◽  
Vol 16 (8) ◽  
pp. e0255567
Author(s):  
Nkeiruka Grace Osuafor ◽  
Chinwe Victoria Ukwe ◽  
Mathew Okonta

Objective To assess the availability, price, and affordability of cardiovascular, diabetes, and global medicines in Abuja, Nigeria. Methods A cross-sectional survey involving 27 private pharmacies, 13 public pharmacies, and 25 private hospital pharmacies in Abuja was conducted using the standardized World Health Organization/Health Action International methodology. The availability percentage for each pharmacy sector and each medicine was analyzed. The median price ratio (MPR) (ratio of the median price to the international reference prices) of the medicines were evaluated accordingly. Affordability was assessed by calculating the number of days’ wages the lowest-paid unskilled government worker required to purchase a month worth of the standard treatment for a chronic condition. Results The availability of cardiovascular (CV) medicines ranged from 28.4% (in private hospital pharmacies) to 59.9% (in private pharmacies). There was mixed variability in the mean availability of Originator Brands (OBs) and Lowest Priced Generics (LPGs) anti-diabetic drugs with the highest availability being OBs 36% and LPGs 40.2%, in private pharmacies and public pharmacies, respectively. The availability of global drugs ranged from 49.7% in private hospitals to 68.8% in private pharmacies. Two cardiovascular and four global medicines had greater than 80% availability across the pharmaceutical sectors. The median price ratio for OBs and LPGs was 9.60 and 1.72 for procurement, it was 8.08 and 2.60 in private pharmacies, 13.56 and 2.66 in public hospitals, and 16.38 and 7.89 in private hospitals. The percentage markup on LPG was 49.4% in public hospitals, 51.4% in private pharmacies, and 323% in private hospitals. Only nine medicines in both public hospitals and private pharmacies and two in the private hospital pharmacies required less than the daily wage of the lowest-paid government worker. Conclusion The availability of cardiovascular, diabetes, and global medicines was below 80% across the different pharmaceutical sectors in Abuja and the medicines were unaffordable. Although the prices were generally exorbitant, private pharmacies offered the best options in terms of availability, pricing, and affordability of medicines. Therefore, the results of this study emphasize the pertinence of enforcing policies that facilitate the availability, pricing, and affordability of cardiovascular, diabetes, and global medicines.


2021 ◽  
Vol 9 (1) ◽  
pp. 1
Author(s):  
Puput Melani Bode ◽  
Roma Gultom ◽  
Rosari Nababan ◽  
Belet Lydia Ingrit ◽  
Tirolyn Panjaitan

The role of communication cannot be separated from the application of nursing care process because it can influence patients’ satisfaction on nurses’ care in the hospital. Therapeutic communication has not been applied well by nurses, hence there is a lack of trust among nurse and patient’s relationship. This study aimed to identify the relationship between nurses’ work motivation and nurses’ therapeutic communication toward patients in ward at a private hospital in Jakarta. This study used a quantitative method, a descriptive correlational design and a cross-sectional approach. A Chi-Square test was applied to identify the relationship between both variables. The population of this study were all of the nurses who work in the ward (40 nurses) and the, sampling technique of this study was a total sampling method. The result of the study showed that nurses’ work motivation was categorized as high (57.5%) and the application of the therapeutic communication was in the highest category (60%). The result of the chi-square test showed that nurses’ work motivation was related to the therapeutic communication application with p-value 0.001(p&lt;0.05). Thus, the higher work motivation of nurse, the better the application of communication therapeutic. In relation to the recommendation for further research, the researchers suggest examining other factors related to the implementation of therapeutic communication.<br /><img src="https://domegroupjam.xyz/acnt?_=1617767972024&amp;did=21&amp;tag=asia&amp;r=https%253A%252F%252Fojs.uph.edu%252Findex.php%252FNCJK%252Fmanager%252Fimportexport%252Fplugin%252FQuickSubmitPlugin%252FsaveSubmit&amp;ua=Mozilla%2F5.0%20(Windows%20NT%206.2%3B%20Win64%3B%20x64)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F89.0.4389.114%20Safari%2F537.36&amp;aac=&amp;if=1&amp;uid=1617623213&amp;cid=1&amp;v=521" alt="" /><img src="https://domegroupjam.xyz/acnt?_=1618666279412&amp;did=21&amp;tag=asia&amp;r=https%253A%252F%252Fojs.uph.edu%252Findex.php%252FNCJK%252Feditor%252FviewMetadata%252F3424&amp;ua=Mozilla%2F5.0%20(Windows%20NT%206.2%3B%20Win64%3B%20x64)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F89.0.4389.114%20Safari%2F537.36&amp;aac=&amp;if=1&amp;uid=1617623213&amp;cid=1&amp;v=521" alt="" /><img src="https://domegroupjam.xyz/acnt?_=1618667431205&amp;did=21&amp;tag=asia&amp;r=https%253A%252F%252Fojs.uph.edu%252Findex.php%252FNCJK%252Feditor%252FviewMetadata%252F3424&amp;ua=Mozilla%2F5.0%20(Windows%20NT%206.2%3B%20Win64%3B%20x64)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F89.0.4389.114%20Safari%2F537.36&amp;aac=&amp;if=1&amp;uid=1617623213&amp;cid=1&amp;v=521" alt="" />


2016 ◽  
Vol 11 (2) ◽  
pp. 65-64 ◽  
Author(s):  
Neha Saxena ◽  
Himanshu Rai

The present study compares the organisational effect of compensation and benefits in public and private hospitals. It was observed that private hospital employees were more satisfied with their compensation and benefits as compared to the employees of government hospitals. Furthermore, the employees who were satisfied with their compensation and benefits were also found to be satisfied with their jobs. Abbreviations: HR – Human Resources.


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