What Are Required Basically by Users of a Hotel Internship Programme: Hard-skills or Soft-skills?

2021 ◽  
Vol 8 (3) ◽  
pp. 505-521
Author(s):  
Anusorn Kunanusorn
Keyword(s):  
Time Management ◽  
Soft Skills ◽  
Descriptive Analysis ◽  
Hotel Industry ◽  
Educational Institutions ◽  
Management Skills ◽  
Chiang Mai ◽  
Problem Solving Skills ◽  
Hard Skills ◽  
Design Learning

What Are Required Basically by Users of a Hotel Internship Programme: Hard-Skills or Soft-Skills?   ABSTRACT This research aimed to identify the skills that internship students are required to have in the hotel industry. To achieve these objectives, this research used questionnaires and interviews to collect data from 44 tourism businesses. Interviewings and questionnaires were obtained from businesses in Bali, Indonesia and Chiang Mai, Thailand which are both tourism attraction locations. The analysis method used for this research was descriptive analysis. The results showed that soft-skills were preferred to hard-skills. The preferred soft- skills were intrapersonal skills, interpersonal skills, self-motivation skills, autonomous learning skills, time management skills, problem-solving skills, creativity skills, and adaptability skills. These soft-skills were not well acquired, so educational institutions need to design learning programmes that allow students to live with these competencies. The current collaboration needs to be reviewed to establish a common goal and benefits for both parties regarding the development of soft-skills. There would be some other languages such as Chinese, Japanese and Korean which are necessary that we did not consider in this study but very important in tourism nowadays and future. Keywords: Internship, Soft-skills, Hard-skills  

scholarly journals Soft Skills in an Online Class

2017 ◽  
Vol 27 (5) ◽  
pp. 583-585 ◽  
Author(s):  
Kimberly A. Moore ◽  
Brian J. Pearson
Keyword(s):  
Classroom Environment ◽  
Time Management ◽  
Soft Skills ◽  
Management Skills ◽  
Online Classroom ◽  
Course Content ◽  
Hard Skills ◽  
Online Setting ◽  
Recent Addition ◽  
Active Learner

The development of course content and assignments focused on basic horticultural knowledge and theory (hard skills) in an online setting is relatively straightforward and uncomplicated. However, it is slightly more challenging to improve a student’s soft skills like communication, problem solving, critical observation, and professionalism in an asynchronous online classroom environment. To address this challenge, we developed assignments, such as the challenge question, that focused on having students solve situational horticulture problems. In another assignment, we gave students data from an experiment and asked them to summarize and interpret the data. The recent addition of an online scholars ignite assignment (3-minute thesis competition) has turned each student into the teacher for a brief moment and makes the student an active learner and active listener. The addition of etiquette rules to the syllabus, weekly online tasks, and reminders help to develop professionalism and time management skills in addition to organization skills. It is impossible to cover all soft skills in any class but by offering various assignments and assessments, many soft skills are potentially improved.

scholarly journals Kemahiran Insaniah Pelajar Prasiswazah: Analisis Perbezaan Jantina

2013 ◽  
Vol 61 (1) ◽  
Author(s):  
Hazilah Mohd Amin ◽  
Johari Jaafar ◽  
Zaihosnita Hood ◽  
Saidah Saad ◽  
Hamizah Mohd Amin
Keyword(s):  
Undergraduate Students ◽  
Time Management ◽  
Soft Skills ◽  
Training Data ◽  
Management Skills ◽  
Industrial Training ◽  
Policy Makers ◽  
Problem Solving Skills ◽  
Ict Skills ◽  
High Level

Soft skills are important in virtually every profession in the workplace. Therefore, when evaluating employees, organizations will look for graduates with soft skills in addition to technical skills. However, in-depth studies on the extent these skills have been acquired by students in local higher education institutions have not been fully explored. Thus, this paper discusses this issue based on a study on 165 students’ soft skills assessment forms completed by industry supervisors during 2011 industrial training. Data was analyzed descriptively and inferentially using t-test. Findings of this study found that generally, teamwork skills, professionalism, social responsibility, and ICT skills were generally at high level. However, communication and problem solving skills were found to be at a moderate level. The study also found that skills in using ICT hardware, accept criticism, respect for others' views, and time management skills were effective differentiators in explaining genders differences. The research has brought meaningful implications for undergraduate students, employers and policy makers.

scholarly journals Insights of project managers into the problems in project management

2016 ◽  
Vol 16 (1) ◽  
pp. 90-103 ◽  
Author(s):  
Peter Vincent Livesey
Keyword(s):  
Project Management ◽  
Delphi Study ◽  
Soft Skills ◽  
Project Managers ◽  
Delphi Panel ◽  
Relative Importance ◽  
Team Management ◽  
Management Skills ◽  
Hard Skills ◽  
Importance Index

A Delphi study using project managers who had managed projects in excess of $500 million was used to confirm the significance and frequency of problems resulting from the nature of projects. Using the results obtained from the Delphi study a ranking of the problems experienced in these projects was obtained by calculating a Relative Importance Index. Additionally, the Delphi panel members were asked their views concerning the need for traditional project management skills (hard skills) and team management skills (soft skills) as project size increased from below $50 million to over $500 million. A substantial increase in the need for both skills was indicated with the increase in the need for soft skills being the most significant.

Is it better to invest in hard or soft skills?

2016 ◽  
Vol 27 (4) ◽  
pp. 453-470 ◽  
Author(s):  
Jiří Balcar
Keyword(s):  
Soft Skills ◽  
Educational Institutions ◽  
Limited Attention ◽  
Education Systems ◽  
Economic Sectors ◽  
Wage Returns ◽  
Hard Skills ◽  
Productive Potential ◽  
New Evidence

Increasing awareness of the productive potential of soft skills has sparked a discussion of their systematic and purposeful development. However, education systems pay only limited attention to this topic in most countries and remain focused on the development of hard skills. Is this approach rational or inadequate? This article provides new evidence on different aspects of the wage returns to soft skills (as an approximation of their productivity), and thereby contributes significantly to the discussion of the role of educational institutions in their development. It provides evidence that soft skills are as productive as hard skills. Moreover, it suggests that the productivity of hard skills stems from their combination with soft skills. These conclusions do not correspond to the fact that the value of education is intermediated mainly by hard skills, resulting in unequal development of soft and hard skills in schools. While concluding that education systems should pay more attention to soft skills development, the analysis recognises that this attention should be differentiated according to employers’ needs, owing to substantial differences in the value of soft skills across economic sectors. It is also noteworthy that while significant gender differences in returns to hard skills were identified, wage returns to soft skills appear gender neutral. JEL Codes: J24, J31, J71

scholarly journals Examining the Significance of General Indian English and Soft Skills: An Employability Perspective

2021 ◽  
Vol 3 (3) ◽  
pp. 10-18
Author(s):  
Usman Khan ◽  
Syed Abid Zaki ◽  
Abu Rehan ◽  
Mirza Adam ◽  
Shaweez Ahmad
Keyword(s):  
Undergraduate Students ◽  
Time Management ◽  
Soft Skills ◽  
Team Work ◽  
Indian English ◽  
Spoken English ◽  
Hard Skills ◽  
Short Course ◽  
Management Leadership ◽  
Students Attitudes

The Corporate sector has witnessed a drastic change in the last few decades around the world and India is no exception to it. Ever since the proliferation of globalization, inter-state business has grown up like never before. Consequently, multinational companies are gradually taking over the local businesses, which created a paradigm shift in the recruitment processes of companies to meet the demands of the job market. Earlier, people used to get recruited merely on the basis of their job-specific skills called Hard Skills. Today, employers need candidates who can communicate well in English as this language serves as the lingua franca, i.e. a common language of communication among employees of different regional and linguistic backgrounds. Moreover, particular preference is given to the candidates who possess certain necessary skills in addition to hard skills such as communication skill, time management, leadership, adaptability, team work and so on. These skills are known as soft skills. Thus, young job aspirants who can speak fluently and intelligibly in English and possess soft skills get an edge not only during the recruitment process but also during the job. In the above-discussed context, this paper attempts to carry out a critical analysis of teaching General Indian English and soft skills for generating employability among Indian job. To test the same an activity-based study was conducted with a group of 20 undergraduate students which consisted of pre-training and a post-training test. The analysis of the results showed positive changes in students’ attitudes and confidence after they undergo soft skills activities as well as spoken English lessons in General Indian English. Thus, this study suggests the integration of a paper on GIE and soft skills across all disciplines at undergraduate level or a short course on the same.

scholarly journals Profil Soft Skill Dan Hard Skill Mahasiswa Dalam Memasuki Dunia Kerja

2020 ◽  
Vol 1 (1) ◽  
pp. 1-7
Author(s):  
Nabila Ikrima Jeklor Putri ◽  
Lucy Fridayati
Keyword(s):  
College Students ◽  
Soft Skills ◽  
Descriptive Analysis ◽  
Sampling Technique ◽  
Family Welfare ◽  
Validity And Reliability ◽  
Soft Skill ◽  
Study Program ◽  
Hard Skills ◽  
Quantitative Descriptive

The study aims to describe and to know the profile of soft skills and hard skills of the college students to enter the work field. The type of research is quantitative descriptive research. The population of this research is the students of padang state university family welfare education study program totally 49 people. The sampling technique is total sampling that taking the entire population. The technique of collecting data is by transferring a questionnaire (Questionnaire) using Likert scale that has been tested for validity and reliability. The data were analyzed through descriptive analysis with the categorization method. The results of the study is the soft skills and hard skills profile of college students to enter the work field that included in high category are indicators of work ethics, collaboration, discipline, related to norms and the medium category are indicators of speaking skills and confidence.

scholarly journals Analisis Kebiasaan Belajar Mahasiswa yang Aktif Organisasi Maupun Bekerja dengan IPK Cumlaude di Perguruan Tinggi Jakarta dan Depok

2020 ◽  
Vol 6 (3) ◽  
pp. 532
Author(s):  
Fery Citra Febriyanto ◽  
Nisak Ruwah Ibnatur Husnul
Keyword(s):  
Learning Process ◽  
Time Management ◽  
Soft Skills ◽  
Good Time ◽  
Hard Skills ◽  
Analysis Technique ◽  
Interview Guide ◽  
Data Collection Technique ◽  
Selection Of ◽  
Active Organization

This study aims to determine the study habits of students who are active in organizations and works with a GPA of 3.75 (cumlaude) in universities in Jakarta and Depok. The research method used a descriptive qualitative. The subjects of this research were 12 students, i.e. four students were each from the UI, UNJ, AL-Azhar and UNPAM campuses. The selection of sources was categorized as students having a GPA of 3.75 while working or being active in organizations. The instrument used was an interview guide validated by a reviewer and the data collection technique was through interviews. The data analysis technique used source triangulation technique. The results of the study founded that students who studied while working or participating in an organization with a GPA of 3.75 had learning habits such as the followings: 1) Students must have good time management in utilizing soft skills and hard skills by setting a priority scale in the learning process, active organization and work. 2) Students must create habits with certain patterns for the goals to be achieved, by adjusting each individual's ability to study, organize and work. 3) Students must know the strengths and weaknesses of each to find out what supports and hinders the learning process, organization or work.

scholarly journals THE VALIDITY AND RELIABILITY OF STUDENTS' SOFT SKILLS ASSESSMENT INSTRUMENT OF THE INVENTION SUBJECT

2020 ◽  
Vol 5 (37) ◽  
pp. 96-107
Author(s):  
Mohd Hussin Musa ◽  
Christina Andin ◽  
Syahrul Nizam Salam
Keyword(s):  
Secondary School ◽  
Quantitative Measurement ◽  
Soft Skills ◽  
Assessment Instrument ◽  
Skills Assessment ◽  
Management Skills ◽  
Validity And Reliability ◽  
Problem Solving Skills ◽  
Mathematical Ideas ◽  
Information Skills

This article discusses the validity and reliability of students’ soft skills assessment instrument of the invention subject. All items are built based on the adaptation of several theories and models of soft skills and literature studies that have been obtained locally or from abroad. The result of this study has submitted eight important constructs in implementing the assessment of secondary school student’s skills through communication skills, technology usage skills, skills in planning and organizing activities, skills of working with other people and in groups, problem-solving skills, management skills, choosing and analyzing information, skills of using mathematical ideas and techniques, and the skills of cultural understanding. Expert validity involves the lecturers of local universities, teacher education institutes, and teachers who have experienced in education for more than 10 years. A total of five experts were involved as a validity assessor for content and five panels as a practice expert to determine the item validity from the aspects of wordings, language register, and sentences in each item built. In addition, the quantitative measurement method through Content Validity Ratio (CVR) has been used to evaluate the items whether it is necessary to keep or to be modified. The findings found that all the items built have fulfilled the measurement features of an instrument and can be used as a tool for measuring the soft skills of students in secondary schools.

Soft skills: toward a sanctimonious discipline

2018 ◽  
Vol 26 (3) ◽  
pp. 215-224
Author(s):  
M.S. Rao
Keyword(s):  
Knowledge Economy ◽  
Soft Skills ◽  
Skills Training ◽  
Social Implications ◽  
Educational Institutions ◽  
Evaluation Tool ◽  
Global Organizations ◽  
Content Type ◽  
Hard Skills ◽  
Leadership Success

Purpose The purpose of this paper is to achieve sanctimonious status to the soft skills discipline. It explores soft skills in global organizations and educational institutions. Design/methodology/approach This paper explains the significance of soft skills and the methods to acquire these. It differentiates between soft and hard skills with examples and illustrations. It draws a blueprint to offer soft skills program. It unveils expository strategy, guided strategy and active strategy for teaching and training soft skills. Findings The finding of this study reminds that the world is shifting from knowledge economy to self-knowledge economy and of the importance of soft skills with the advent of artificial intelligence. It enlightens that a judicious blend of hard and soft skills is essential for achieving professional and leadership success. It implores not only to build hard skills but also mind soft skills. It concludes that soft skills are essential for everyone from janitors to chief executives to achieve the desired outcomes. Research limitations/implications This paper explains from the academic and organizational perspectives only. Practical implications This methodology can be applied in any industry and in any size of organization globally. Social implications The social implications of this research suggest that educational institutions and global organizations can adopt these methods and strategies to impart and improve soft skills. Originality/value This research explores tools and techniques to measure soft skills. It encourages experiential learning to impart soft skills. It coins an innovative evaluation tool – Meka’s five-level model – to measure soft skills training. It outlines a few sample questions to measure soft skills training. It crafts course curriculum for soft skills. It unveils a list of soft skills essential for leaders.

scholarly journals THE IMPORTANCE OF "SOFT SKILLS" IN THE FORMATION OF SPECIALISTS’ MANAGERIAL COMPETENCE IN HUMAN SAFETY FIELD

2020 ◽  
Vol 20 ◽  
pp. 122-127
Author(s):  
O. Povstyn ◽  
M. Kozyar
Keyword(s):  
Social Competence ◽  
Time Management ◽  
Achievement Goals ◽  
Soft Skills ◽  
Leadership Skills ◽  
Human Security ◽  
Basic Knowledge ◽  
Hard Skills ◽  
The Social ◽  
Managerial Competence

The article presents the problem of forming the managerial competence of specialists in the field of human security. Particular attention is paid to the analysis of the concepts of "competence", "managerial competence," social competence ", the content of the concepts of" soft skills "," hard skills ". The set of basic knowledge necessary for the development of “soft skills” in forming the managerial competence of future specialists in the field of human security is analyzed. On the basis of the analysis of the psychological and pedagogical literature, it is determined that the structure of managerial competence is a complex integrated dynamic formation, containing worldview, technological, cognitive, psychological, personal, professional and proper management aspects. The essential characteristics of the competencies of the modern leader are presented: strategic, social, functional, managerial, communicative, professional. Soft skills include leadership skills, teamwork skills, teaching skills, negotiating skills, conflict resolution, goal setting and achievement goals, time management of personal and subordinate time, purposefulness, presentation skills, public speaking effective communication skills, stress resistance, creativity and more. The assumption is made that the presence of the listed skills and competences forms the “social competence” of the future manager. It is determined that social competence, along with strategic, functional, managerial, communicative and professional, is one of the defining competency characteristics of the manager, and its essential features give grounds for defining it as basic in the formation of the managerial competence of human security professionals. It is proved that the quality and efficiency of management activities of specialists in the field of human security depend on the degree of mastery of "social competence" and so-called "flexible competencies".

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