The influence of online social networks on performance of small and medium enterprises: an empirical investigation of the online business to business network XING

2015 ◽  
Vol 7 (1) ◽  
pp. 1 ◽  
Author(s):  
Melanie E. Zaglia ◽  
Martin K.J. Waiguny ◽  
Dagmar Abfalter ◽  
Julia Müller
2013 ◽  
Vol 21 (2) ◽  
pp. 51-71 ◽  
Author(s):  
Jung-Yu Lai ◽  
Khire Rushikesh Ulhas ◽  
Ching-Tsung Lin ◽  
Chorng-Shyong Ong

In today’s highly competitive business environment, online business-to-business (B2B) banking services offer efficient, reliable, securable, and convenient financial services for customers. However, research has paid scant attention to quantifying the value of online B2B banking and identifying the factors that drive it from the employees’ perspective. Hence, this study explores value creation in online B2B banking in terms of user satisfaction, individual impacts, and organizational impacts by incorporating technological, organizational, and environmental forces. The results based on a survey of 178 respondents collected from Taiwanese Small and Medium Enterprises (SMEs) strongly support the contention of the study that technological, organizational, and environmental forces really drive value creation in online B2B banking in terms of user satisfaction, individual impacts, and organizational impacts. These findings and the proposed research model may be helpful to managers when implementing online B2B banking, and valuable for researchers who are developing related theories.


Author(s):  
Jung-Yu Lai ◽  
Khire Rushikesh Ulhas ◽  
Ching-Tsung Lin ◽  
Chorng-Shyong Ong

In today's highly competitive business environment, online business-to-business (B2B) banking services offer efficient, reliable, securable, and convenient financial services for customers. However, research has paid scant attention to quantifying the value of online B2B banking and identifying the factors that drive it from the employees' perspective. Hence, this study explores value creation in online B2B banking in terms of user satisfaction, individual impacts, and organizational impacts by incorporating technological, organizational, and environmental forces. The results based on a survey of 178 respondents collected from Taiwanese Small and Medium Enterprises (SMEs) strongly support the contention of the study that technological, organizational, and environmental forces really drive value creation in online B2B banking in terms of user satisfaction, individual impacts, and organizational impacts. These findings and the proposed research model may be helpful to managers when implementing online B2B banking, and valuable for researchers who are developing related theories.


2020 ◽  
Vol 3 (2) ◽  
pp. 43
Author(s):  
Nisa Hudani Nabila ◽  
Ninik Nur Kumairoh ◽  
Soesilawati Soema Atmadja

ABSTRAK   Dienis Beauty merupakan usaha online yang menjual produk masker kecantikan merk ternama  dan  memiliki  legalitas  resmi  dari  Badan  Pengawas  Obat  dan  Makanan (BPOM).  Permasalahan  yang  timbul yaitu  mengenai  kemasan  kurang  menarik yang dapat mengancam pengusaha tersebut apabila kualitas kemasan tersebut tidak segera dirubah dikarenakan dalam proses produksi kemasan nya masih menggunakan mesin manual dalam proses pengerjaannya. Kualitas kemasan produk dianggap penting mengingat interaksi pertama yang akan memikat minat konsumen untuk melakukan pembelian yaitu melalui tampilan luar produk yang dikenal dengan kemasan. Kegiatan penelitian ini bertujuan untuk memberikan informasi mengenai ideal nya suatu kualitas kemasan untuk menembus sebuah penjualan dan memberikan dampak positif bagi para pelaku Usaha Mikro,Kecil,dan Menengah (UMKM) agar tetap berdiri dan bertahan ditengah ketatnya persaingan.   Kata kunci : kualitas kemasan produk, penjualan, UMKM     ABSTRACT   Dienis Beauty is an online business that sells well-known brand beauty mask products and has official legality from the Food and Drug Supervisory Agency (BPOM). The problem that arises is regarding the packaging that is less attractive and can threaten the entrepreneur if the quality of the packaging is not changed immediately because in the production process the packaging still uses manual machines in the process. The quality  of  product  packaging  is  considered  important  considering  that  the  first interaction that will attract consumers to make a purchase is through the outer appearance of the product known as packaging. This research activity aims to provide information about the ideal quality of packaging to penetrate a sale and have a positive impact on Micro, Small, and Medium Enterprises (MSMEs) players in order to stand and survive in the midst of intense competition.   Keywords: quality of product packaging, sales, MSMEs


2011 ◽  
pp. 2086-2105
Author(s):  
Yu Chung William Wang ◽  
Michael S.H. Heng

Many Small and Medium Enterprises (SMEs) have been under pressures from large firms to implement Business-to-Business e-commerce (B2B e-commerce) information systems. However, these SMEs have faced various challenges to do so in the supply chain. This chapter explains the role of Taiwanese government in supporting SMEs in implementing e-commerce by analysing the interactions of government teams with current projects, and challenges of Taiwanese SMEs. Discussions and analyses focus on the government help in setting up infrastructure, B2B e-commerce implementation, and interfirm interactions among SMEs and larger firms. The Taiwanese government has been promoting its global logistic strategy for economic development which stresses supply chain integration by bridging information flows among overseas enterprises, domestic large firms, and local SMEs. Government projects related to this strategy are intended to anchor SMEs’ growing needs in linking B2B e-commerce with large firms. Our analyses and proposal dwell on how government can further bridge the gaps between the intrinsic barriers of SMEs and the interactions with larger firms in B2B e-commerce implementation.


Author(s):  
Paula Rosalinda Antonio Vidaña ◽  
Daniel Martínez Navarrete ◽  
Luz del Carmen Muñoz Palacios ◽  
Carlos Alberto Ruiz López

El presente estudio tuvo como objetivo identificar el nivel de adopción de las TIC´s en los procesos de distribución de las Micro, Pequeñas y Medianas Empresas (MIPyMES). El estudio fue concluyente de tipo descriptivo, que por tomar la muestra en un momento específico es transversal simple, aplicando una muestra de 483 encuestas en un periodo de febrero y mayo 2020, en los municipios de Orizaba e Ixtaczoquitlán.  Se obtuvieron resultados, que en un 23.1% consideran que no necesitan medios como redes sociales, el 34.1% consideran no necesario el usar el servicio de paquetería, lo cual fue un punto discursivo como parte del análisis, entre otros resultados mostrados. Abstract The objective of this research consisted of identifying the level of impact Information and Communication Technologies (Ict) had in distribution processes in micro, small and medium enterprises (MSMEs). The study consisted of a conclusive descriptive type: which, due to the application of a survey during a specific period, it is a simple cross-sectional study applying a sample of 483 surveys between the months of February and May 2020, in the municipalities of Orizaba and Ixtaczoquitlan, in the State of Veracruz. Results showed that 23.1% considered that they had no need for media such as social networks, 34.1% considered the use of postal or parcel services unnecessary, which was a discursive standpoint as part of the analysis among other given results.


2021 ◽  
Vol 5 (1) ◽  
pp. 661
Author(s):  
Lina Dameria Siregar ◽  
Wita Farla ◽  
Yuliansyah M. Diah ◽  
Nia Meitisari ◽  
Hera Febria Mavilinda

ABSTRAKPengelolaan dan manajemen bisnis dalam usaha mikro, kecil, dan menengah (UMKM) masih menjadi permasalahan yang seringkali diabaikan oleh kebanyakan para pelaku UMKM. Masalah ini disebabkan karena masih minimnya pengetahuan dan kemampuan manajerial tentang bisnis yang dimiliki oleh SDM di UMKM tersebut. Tujuan dari dilaksanakannya pengabdian masyarakat ini adalah untuk memberikan solusi tas masalah yang dihadapi oleh mitra binaan, khususnya di UMKM Desa Kerinjing, Kabupaten Ogan Ilir, Sumatera Selatan. Fokus utama dalam pengabdian ini adalah memberikan berbagai pendampingan dan pelatihan dalam kaitannya dengan prinsip dasar manajemen bisnis yang baik, diantaranya yaitu tentang pemberdayaan dan peningkatan kompetensi SDM UMKM melalui pelatihan aplikasi marketplace. Disrupsi ekonomi digital dan adanya pandemi Covid-19 merupakan peluang yang seharusnya dapat dimanfaatkan oleh para pelaku usaha kecil untuk beralih ke bisnis online. Hal ini diupayakan untuk seiring sejalan dengan program pemerintah yang berupaya mewujudkan sebanyak 30juta UMKM untuk beralih ke bisnis online pada tahun 2024. Adapun khalayak sasaran yang menjadi mitra dalam pengabdian masyarakat ini adalah para pelaku UMKM di Desa Kerinjing, Kecamatan Tanjung Raja, Kabupaten Ogan Ilir. Metode dalam pelaksanaan kegiatan pengabdian ini adalah ceramah, tutorial aplikasi, dan diskusi. Kata kunci: manajemen; marketplace; SDM; UMKM; desa kerinjing. ABSTRACTBusiness management in micro, small and medium enterprises (MSMEs) is a problem that is often ignored by most MSME entrepreneurs. This problem is caused by the lack of knowledge and managerial skills about the business owned by human resources in the MSMEs. The purpose of this community service is to provide solutions to problems faced by partners, especially in SMEs in Desa Kerinjing, Ogan Ilir, South Sumatra. The main focus in this service is to provide various assistance and training related to the basic principles of good business management, including the empowerment and improvement of MSME human resources competencies through marketplace application training. Disruption of the digital economy and the Covid-19 pandemic are opportunities that should be used by small business entrepreneurs to move to online business. This is in accordance with the program that has been launched by the government, namely "30 million MSMEs go digital by 2024". The target audience who are partners in this community service are MSME entrepreneurs in Desa Kerinjing, Ogan Ilir, South Sumatra. The methods in implementing this service activity are lectures, application tutorials, and discussions. Keywords: management; marketplaces; human resources; MSMEs; desa kerinjing. 


Sign in / Sign up

Export Citation Format

Share Document