Barriers to Use of Social Media by Emergency Managers

2016 ◽  
Vol 13 (2) ◽  
pp. 247-277 ◽  
Author(s):  
Linda Plotnick ◽  
Starr Roxanne Hiltz
Keyword(s):  
Social Media ◽  
Information Overload ◽  
County Level ◽  
Software Support ◽  
Emergency Managers ◽  
Important Barrier ◽  
Barriers To Use ◽  
Use Of Social Media ◽  
Real Time Information ◽  
Time Information

Abstract Social media (SM) are socio-technical systems that have the potential to provide real-time information during crises and thus to help protect lives and property. Yet, US emergency management (EM) agencies do not extensively use them. This mixed-methods study describes the ways SM is used by county-level US emergency managers, barriers to effective SM use, and recommendations to improve use. Exploratory interviews were conducted with US public sector emergency managers to elicit attitudes about SM. This was followed by a survey of over 200 US county level emergency managers. Results show that only about half of agencies use SM at all. About one quarter of agencies with formal policies actually forbid the use of SM. For both disseminating (sending out) and collecting information lack of sufficient staff is the most important barrier. However, lack of guidance/policy documents is the second highest rated barrier to dissemination via SM. Lack of skills and of the training that could improve these skills is also important. For collecting data, trustworthiness and information overload issues are the second and third most important barriers, which points to the need for appropriate software support to deal with these system-related issues. There are few differences associated with agency characteristics. By understanding important barriers, technologists can better meet the needs of emergency managers when designing SM technologies.

scholarly journals EARS – A WHO Platform for AI-Supported Real-Time Online Social Listening of COVID-19 Conversations

2021 ◽  
Author(s):  
Tina D. Purnat ◽  
Harry Wilson ◽  
Tim Nguyen ◽  
Sylvie Briand
Keyword(s):  
Social Media ◽  
Real Time ◽  
Public Spaces ◽  
Data Sources ◽  
Effective Response ◽  
Real Time Information ◽  
Time Information ◽  
Social Listening

As the COVID-19 pandemic evolves, the accompanying infodemic is being amplified through social media and has challenged effective response. The WHO Early AI-supported Response with Social Listening (EARS) is a platform that summarizes real-time information about how people are talking about COVID-19 in public spaces online in 20 pilot countries and in four languages. The aim of the platform is to better integrate social listening with other data sources and analyses that can inform infodemic response.

scholarly journals Perception among Healthcare Professionals of the Use of Social Media in Translating Research Evidence into Clinical Practice in Mangalore

2018 ◽  
Vol 2018 ◽  
pp. 1-8
Author(s):  
Bhaskaran Unnikrishnan ◽  
Priya Rathi ◽  
Daivik Shah ◽  
Abhay Tyagi ◽  
Anish V. Rao ◽  
...  
Keyword(s):  
Social Media ◽  
Clinical Practice ◽  
Healthcare Professionals ◽  
Information Overload ◽  
Research Output ◽  
Cross Sectional Study ◽  
Privacy Concern ◽  
Cross Sectional ◽  
Wide Range ◽  
Use Of Social Media

Introduction. Social media has a potential to bring about major changes in the healthcare system. Objective. To find out the pattern of use of social media among healthcare professionals (HCPs) and perception, facilitators, and barriers of using social media, to translate evidence into clinical practice. Method. We conducted a cross-sectional study among 196 HCPs of institutions attached to a university using a self-administered questionnaire. Result. 97.3% used social media; however, only 63.4% used it for research. YouTube was the most preferred media. Majority of people believed that social media enables wide range of evidence over the shorter span of time, poses a threat to privacy, and cannot replace face to face interaction. Perceived barriers were the privacy concern, unprofessional behavior, lack of reliability, and information overload. Conclusion. There is a need for the development of appropriate guidelines for sharing the research output among various stakeholders using social media.

scholarly journals Consumer perceptions of using social media for health purposes: Benefits and drawbacks

2018 ◽  
Vol 25 (4) ◽  
pp. 1661-1674 ◽  
Author(s):  
Arcelio Benetoli ◽  
Timothy F Chen ◽  
Parisa Aslani
Keyword(s):  
Social Media ◽  
Health Knowledge ◽  
Information Overload ◽  
Treatment Options ◽  
Online Information ◽  
Social And Emotional ◽  
Advantages And Disadvantages ◽  
Related Information ◽  
Health Related ◽  
Use Of Social Media

Consumers are increasingly using social media to interact with other consumers about health conditions and treatment options. This study aimed to investigate the advantages and disadvantages of using social media for health-related purposes from the consumers’ perspectives. Five focus groups with 36 Australian adults with a chronic condition and on medication were conducted, audio-recorded, transcribed verbatim, and thematically analysed. Consumers reported that social media was very convenient, for accessing health-related information and for peer engagement; user-friendly; improved their health knowledge; empowered them; and provided social and emotional support. The disadvantages included information overload, wasting time; negative feelings; doubts about online information credibility; and issues related to online interactions. Despite some disadvantages, health-related use of social media led consumers to feel supported, knowledgeable, and empowered. Consumers’ motivation to keep accessing social media for health-related purposes opens up avenues for the delivery of services via social media.

Social Media for Project Management

2016 ◽  
pp. 778-792
Author(s):  
Amir Manzoor
Keyword(s):  
Social Media ◽  
Project Management ◽  
Media Use ◽  
Project Managers ◽  
Social Media Use ◽  
Team Members ◽  
Social Media Tools ◽  
Real Time Information ◽  
Time Information ◽  
Office Location

In the past, project managers could assume that most team members were in a single office location. Project management software was installed on a desktop workstation and status reports were delivered at weekly meetings. Social media use can provide real time information to project stakeholders and meet the demand of the “24 hour workday”. Social media use can reduce traveling expenses and help document best practices & project learning. This chapter explore how project managers can use social media tools and how social media tools fit effectively into each project.

scholarly journals Second Screen Engagement of Event Spectators

2018 ◽  
Vol 2018 ◽  
pp. 1-20 ◽  
Author(s):  
Tomas Cerny ◽  
Michael Jeff Donahoo
Keyword(s):  
Social Media ◽  
Mobile Devices ◽  
Single Channel ◽  
Effective Means ◽  
Audience Member ◽  
Second Screen ◽  
The World ◽  
Real Time Information ◽  
Time Information

An effective means of engaging spectators at live events involves providing real-time information from a variety of sources. Consumers demand personalized experience; thus, a single channel perspective fails. Modern entertainment must extend to spectator mobile devices and adapt content to individual interests. Moreover, such systems should take advantage of venue screens to engage in sharing live information, aggregated social media, etc. We propose a second screen application, providing each audience member a personalized perspective, involving mobile devices equipped with Wi-Fi, and spanning to venue screens in hotels, halls, arenas, elevators, etc. Such a system engages both local audience and remote spectators. Our work provides a case study involving experience from the deployment of such an application at the ACM-ICPC World Finals with audiences at the event and around the world. We analyze and categorize its features, consider its impact on the audience, and measure its demands.

scholarly journals Crisis Coordination and the Role of Social Media in Response to COVID-19 in Wuhan, China

2020 ◽  
Vol 50 (6-7) ◽  
pp. 698-705
Author(s):  
Yiran Li ◽  
Yanto Chandra ◽  
Naim Kapucu
Keyword(s):  
Social Media ◽  
Nonprofit Organizations ◽  
Local Governments ◽  
Information Overload ◽  
Central Government ◽  
Crisis Response ◽  
Chinese Government ◽  
Media Platform ◽  
The Government ◽  
Use Of Social Media

The commentary addresses the government’s role in mitigating information asymmetry problems during pandemic crisis response. We use the outbreak of COVID-19 in Wuhan, China, as a case to show the use of social media as a key mechanism in shaping the actions of the central government in its coordination with the local governments during the pandemic response. The Chinese government effectively collaborated with a social media platform to not only create a dedicated channel to allow citizens to post information about the pandemic to accelerate the speed of relief but also mobilize citizens and nonprofit organizations to support government response and recovery efforts. This suggests that social media can provide a venue for the government to not only tackle the information overload but also mitigate the friction among levels of governments.

Friends get vaccinated: The power of social media groups in the COVID-19 vaccination campaign

First Monday ◽  
2021 ◽  
Author(s):  
Shlomit Manor ◽  
Tamar Israeli
Keyword(s):  
Social Media ◽  
Social Behavior ◽  
Real Time ◽  
Collective Behavior ◽  
Vaccination Campaign ◽  
Structured Interviews ◽  
Group Members ◽  
Real Time Information ◽  
Time Information

In times of crisis the power of social media is reflected in its ability to influence social behavior and act quickly without bureaucratic mechanisms. During the Israeli COVID-19 vaccination campaign, social media groups were formed to collect, verify, and disseminate information about leftover vaccine doses. Masses of people quickly joined these groups, rushed to the vaccine locations, and shared real-time information with other group members. Based on 15 semi-structured interviews with group members and admins, we identified three motives for creating groups: making information accessible, the struggle against vaccine opponents, and a desire to return to life as it was before the pandemic. Rapid group joining has been described in terms of collective behavior and contagion theory.

scholarly journals Evolving Role of Social Media in Health Promotion: Updated Responsibilities for Health Education Specialists

2020 ◽  
Vol 17 (4) ◽  
pp. 1153 ◽  
Author(s):  
Michael Stellefson ◽  
Samantha R. Paige ◽  
Beth H. Chaney ◽  
J. Don Chaney
Keyword(s):  
Public Health ◽  
Social Media ◽  
Health Promotion ◽  
Health Education ◽  
Public Health Education ◽  
Roles And Responsibilities ◽  
Computer Mediated ◽  
Physical Barriers ◽  
Barriers To Use ◽  
Use Of Social Media

The use of social media in public health education has been increasing due to its ability to remove physical barriers that traditionally impede access to healthcare support and resources. As health promotion becomes more deeply rooted in Internet-based programming, health education specialists are tasked with becoming more competent in computer-mediated contexts that optimize both online and offline consumer health experiences. Generating a better understanding of the benefits and drawbacks to using social media in the field is important, since health education specialists continue to weigh its advantages against potential concerns and barriers to use. Accordingly, this Special Issue aims to explore social media as a translational health promotion tool by bridging principles of health education and health communication that examine (1) the method with which social media users access, negotiate, and create health information that is both actionable and impactful for diverse audiences; (2) strategies for overcoming challenges to using social media in health promotion; and (3) best practices for designing, implementing, and evaluating social media forums in public health. In this commentary, we discuss the updated communication and advocacy roles and responsibilities of health education specialists in the context of social media research and practice.

scholarly journals Perceptions and effects of COVID-19 related information in Denmark and Sweden – a web-based survey about COVID-19 and social media

2021 ◽  
Author(s):  
Sigrid Stjernswärd ◽  
Anna-Karin Ivert ◽  
Stinne Glasdam
Keyword(s):  
Social Media ◽  
Information Overload ◽  
Management Strategies ◽  
Web Based ◽  
Positive Effects ◽  
Related Information ◽  
Health Authorities ◽  
Usage Patterns ◽  
Negative Effect ◽  
Use Of Social Media

Abstract Aim Extensive COVID-19 information can generate information overload and confusion. Denmark and Sweden adopted different COVID-19 management strategies. Aim This study aimed to compare search strategies, perceptions and effects of COVID-19 information, in general and specifically in social media, in residents in Denmark and Sweden. Subject and methods Quantitative data from a sample of respondents (n = 616) from Denmark and Sweden on an international web-based survey was analysed using descriptive and analytical statistics. Results The results showed similarities between the countries regarding preferred and trusted information sources, use of (social) media, and psychosocial and behavioural effects of such information. Traditional media and social media were frequently used for COVID-19 information. Especially health authorities and researchers were trusted sources, representing the dominant medico-political discourse. There were no differences in negative effect and social behaviour. Residents in Denmark experienced significantly more positive effects than residents in Sweden. Conclusion Summarily, the study showed similarities and small differences among residents in both countries related to usage patterns, perceptions and effects of COVID-19 information from (social) media, despite diverging strategies.

Sign in / Sign up

Export Citation Format

Share Document