scholarly journals Complexity in the Adoption of Technology in Tourism Services

2016 ◽  
Vol 8 (3) ◽  
pp. 7-24 ◽  
Author(s):  
Ilia Violeta Cázares-Garrido
Keyword(s):  
Qualitative Study ◽  
Social Networking ◽  
The Other ◽  
Information And Communications Technologies ◽  
Adoption Of Technology ◽  
Financial Investment ◽  
Tourism Sector ◽  
Communications Technologies ◽  
Travel Agencies ◽  
Tourism Services

Abstract The paper focuses on the analysis of the organizations in the tourism sector, in particular, the travel agencies in the state of Queretaro, México, through a modern and flexible perspective that comes from the Information and Communications Technologies (ICT) and it reviews how these agencies have expanded as organizations and what have been the effects on their processes. The investigation is based on a qualitative study that allows to realize the lack of awareness of the owners and companies’ managers on the influence of technology in their businesses. They are aware of the two main advantages that they have in order to compete with online businesses: first, the information they provide first hand to their customers and secondly, the safety it gives to their clients by purchasing at an established agency. On the other hand, they are not aware of the low financial investment (such as in the use of social networking) and the high acceptance of technology by consumers. As a result it is of extreme importance to provide training that allows the opportunity for change, which is increasingly necessary due to the overwhelming competition from online agencies.

scholarly journals COVID-19 Shutdown: A Qualitative Study on Pearls and Pitfalls

Proceedings ◽  
2021 ◽  
Vol 74 (1) ◽  
pp. 4
Author(s):  
Naciye Güliz Uğur
Keyword(s):  
Qualitative Study ◽  
Human Health ◽  
Social Distance ◽  
The Other ◽  
Adoption Of Technology ◽  
Family Ties ◽  
Advantages And Disadvantages ◽  
Modern Period ◽  
Long Term Impact

The extraordinary and tragic conditions that humanity has not experienced before in the modern period have become ordinary, namely, a “new normal” with the presence of the COVID-19 pandemic. COVID-19 has had frightening consequences for human health and has caused one million deaths as of September 2020. On the other hand, it has set a new standard of good habits, approaches, and benefits. Due to its global and long-term impact, this unique virus has laid the groundwork for unprecedented helping and sharing behaviors between people and countries. In this study, findings are compiled from the open-ended responses of 626 individuals, all of whom live in Turkey. Within the study’s scope, individuals were asked about the unique advantages and disadvantages of the restrictions imposed under COVID-19. While the categories of economy, social distance, and health came to the fore among the harms, the strengthening of family ties, adoption of technology, and the spread of solidarity culture were mentioned among the advantages.

scholarly journals УЛОГА ИНФОРМАЦИОНО-КОМУНИКАЦИОНИХ ТЕХНОЛОГИЈА У ТРАНСФОРМАЦИЈИ ТУРИСТИЧКОГ ПОСЛОВАЊА И ТРЖИШТА

TEME ◽  
2017 ◽  
pp. 105
Author(s):  
Slavoljub Milovanović ◽  
Živorad Gligorijević
Keyword(s):  
Value Chains ◽  
End User ◽  
Technological Support ◽  
Tourism Product ◽  
Specific Distribution ◽  
Tourism Sector ◽  
Travel Agencies ◽  
Information And Communication ◽  
Hotel Chains ◽  
Tourism Services

For structural reasons, tourism is an information-intensive sector. Tourism services are significantly featured by information, but essentially a physical service is almost always the final product that should be delivered to customers. The uniqueness of a tourism product is reflected in the fact that it is usually obtained as a mixture of products and services provided by different parties and different companies. The complexity of the tourism market and the specifics of a tourism product that contains the information component affect the organization of specific distribution channels for these products and the formation of information and value chains in which each participant adds significant value for the end user of these products. These characteristics of the tourism market and products put information and communication technology (ICT) in the foreground. Given that information and technological support to the tourism sector is very important, travel agencies, major airline companies, tour operators, and large hotel chains intensively use ICT in their business. This article primarily examines the role and impact of ICT on the significant changes that have taken place in the tourism sector and tourism business of companies.

A Method of Analysing the Use of Social Networking Sites in Business

2013 ◽  
pp. 794-813
Author(s):  
Sanaa Askool ◽  
Aimee Jacobs ◽  
Keiichi Nakata
Keyword(s):  
Social Media ◽  
Social Networking ◽  
Social Networking Sites ◽  
Business Environment ◽  
Background Information ◽  
Cultural Issues ◽  
Information And Communications Technologies ◽  
Work Activities ◽  
Collaborative Environment ◽  
Communications Technologies

Organisations have used information and communications technologies (ICT) to gain a competitive advantage. Presently, social media, in particular, social networking sites play a crucial role in business and enable a collaborative environment for business activities through networked relationships. Despite the benefits offered, many businesses are reluctant to use these tools because of privacy, security, and cultural issues. Through a literature review of the environment this chapter provides an overview of the ways businesses can use social media, and background information for understanding the growth and importance of social networks and social networking sites. One of the ways to prepare for future growth is to analyse social media in a business environment by using Earl’s model of evolution as a framework. Investigating and understanding the influence of Web 2.0 on business should provide professionals and enterprises with a better understanding of how this tool can be integrated with work activities.

scholarly journals Collaborative Strategies and Tourist Competitiveness in Medium Mountain Destinations: Study on the Positioning of Tourist Actors in the Natural Park of Serra da Estrela

2021 ◽  
Vol 11 (1) ◽  
pp. 121-134
Author(s):  
Gonçalo Fernandes ◽  
Ana Daniel ◽  
Helder Almeida
Keyword(s):  
Business Networks ◽  
Operational Flexibility ◽  
Information And Communications Technologies ◽  
Collaborative Relationships ◽  
Natural Park ◽  
Tourism Sector ◽  
Communications Technologies ◽  
Collaborative Strategies ◽  
Serra Da Estrela ◽  
Productivity And Competitiveness

Abstract The tourism sector, due to its specificities, is one area of economic activity where collaborative strategies can most contribute to increasing productivity and competitiveness. The need for immediate responses to customer interests and requirements has led companies to become more proactive, which in turn leads to the pursuit of external collaboration to develop business networks that increase business dynamism and the operational flexibility of partners. Encouraging collaboration lies in the pressures brought on by globalization and increased competitiveness, supported by the development of information and communications technologies. Collaboration promoting strategic and organizational alignments in the field of tourism is revealed to be decisive for the qualification and sustainability of destinations, promoting new markets, and facilitating synergies of larger dynamism between companies. Serra da Estrela corresponds to a medium mountain destination, classified as a UNESCO World Geopark, where the development of collaborative relationships is valued as a resource for businesses and as expanding the offer of tourist products, as well as a source of competitive advantage.

A Method of Analysing the Use of Social Networking Sites in Business

2012 ◽  
pp. 119-139
Author(s):  
Sanaa Askool ◽  
Aimee Jacobs ◽  
Keiichi Nakata
Keyword(s):  
Social Media ◽  
Social Networking ◽  
Social Networking Sites ◽  
Business Environment ◽  
Background Information ◽  
Cultural Issues ◽  
Information And Communications Technologies ◽  
Work Activities ◽  
Collaborative Environment ◽  
Communications Technologies

Organisations have used information and communications technologies (ICT) to gain a competitive advantage. Presently, social media, in particular, social networking sites play a crucial role in business and enable a collaborative environment for business activities through networked relationships. Despite the benefits offered, many businesses are reluctant to use these tools because of privacy, security, and cultural issues. Through a literature review of the environment this chapter provides an overview of the ways businesses can use social media, and background information for understanding the growth and importance of social networks and social networking sites. One of the ways to prepare for future growth is to analyse social media in a business environment by using Earl’s model of evolution as a framework. Investigating and understanding the influence of Web 2.0 on business should provide professionals and enterprises with a better understanding of how this tool can be integrated with work activities.

Digital Business Transformations

2021 ◽  
pp. 173-195
Author(s):  
Diego Matricano
Keyword(s):  
The Other ◽  
Information And Communications Technologies ◽  
New Paradigm ◽  
Doing Business ◽  
Communications Technologies ◽  
Information And Communication ◽  
Basic Concepts ◽  
Role Of Information ◽  
Managerial Perspective

This chapter is designed with the aim of analyzing digital business transformations (i.e., digital transformations that companies decide to start in order to respond to market changes). Nowadays, these changes are due to the affirmation of a new paradigm of doing business that is strongly characterized by the role of information and communications technologies (ICT) and information and communication infrastructures (ICI). This has led to the point that digital business transformations are increasingly being considered as a topic exclusively related to information technology and engineering fields of research. In contrast with the above promise, the present research aims to investigate digital business transformations according to a managerial perspective that is often sacrificed in practice. The preponderant role of technologies often leads—in an incorrect way—to neglect the basic concepts of management that, on the other hand, persist in change and, indeed, constitute the backbone of change itself.

scholarly journals THE ROLE OF DEVELOPMENT OF TRANSPORT TURISM IN ECONOMIC GROWTH

10.26458/1737 ◽  
2017 ◽  
Vol 17 (3) ◽  
pp. 85-92 ◽  
Author(s):  
Flora Alasgarova
Keyword(s):  
Economic Growth ◽  
Service Industry ◽  
Tourism Development ◽  
Tourism Industry ◽  
The Other ◽  
International Experiences ◽  
Tourism Sector ◽  
Conducting Research ◽  
Tourism Services

Tourism is one of the necessary and very important sectors of country economy. Tourism has its appropriate inimitable characteristics that difference this sector from the other sectors. As to be in the other service industrial fields, in tourism sector the tourists come to the tourism destination place where the tourism services are supplied. To my observation and international experiences, it is hard to think of tourism industry without transportation. Transportation is  mean where to carry the tourists to the relevant place where tourism services are accomplished. The article contains detailed information about the introduction to the concepts of tourism, theoretical approach to the tourism as service industry, the role of transport in tourism development, international experiences in transport tourism, development of transport tourismin Azerbaijan economy. The article can be considered as a useful resource  for experts and researchers conducting research in this field.

scholarly journals Étude du changement découlant de l’intégration des technologies de l’information et de la communication dans une école secondaire de l’Ontario

2003 ◽  
Vol 29 (1) ◽  
Author(s):  
Martine Leclerc
Keyword(s):  
Secondary School ◽  
Social Pressure ◽  
Positive Change ◽  
The Other ◽  
Interim Report ◽  
Information And Communications Technologies ◽  
Change Factors ◽  
Communications Technologies ◽  
Integration Of Ict

This case study, which provides an interim report of the research conducted, describes the changes experienced by teachers after participating for three months in a project to integrate information and communications technologies (ICT) into an Ontario secondary school. The goal was to determine what changes occurred and what factors either fostered or impeded them. The participating teachers perceived active leadership in the school and social pressure to be the emergent positive change factors. On the other hand, they viewed a lack of available tools, time, and anxiety as being the main constraints. Profound changes in the roles of the teacher and the student were also noted during this period, changes that the teachers attributed to the integration of ICT into the curriculum.

scholarly journals Electrónica enREDada: An experience with a webinar program

2016 ◽  
Author(s):  
Cecilia Gimeno ◽  
Carlos Sánchez-Azqueta ◽  
Santiago Celma ◽  
Concepción Aldea
Keyword(s):  
Distributed Learning ◽  
The Other ◽  
Learning Activities ◽  
Learning Activity ◽  
Information And Communications Technologies ◽  
Comprehensive Strategy ◽  
Communications Technologies ◽  
Invaluable Tool ◽  
E Learning ◽  
Teaching Learning

Information and communications technologies (ICTs) are an invaluable tool to facilitate meaningful learning. In this work, a webinar program (‘Electrónica enREDada’) is presented that complements the teaching-learning process in selected courses of electronics in degree and master studies in Physics. These webinars allow an innovative approach to the study of specialized topics, improving the training of the student and promoting his/her scientific knowledge in the field of electronics by means of specific and informative modules. This learning activity is part of a comprehensive strategy towards the implementation of e-learning activities in all courses taught at the Electronics area. This learning activity consists of two webinar modules: one being of a synchronous nature and specialized contents, and the other one of an asynchronous nature and featuring distributed learning, which is intended not only for students of physics but also of other related degrees.

E-Government for Social Inclusion?

2012 ◽  
pp. 158-170
Author(s):  
Marios Papandreou ◽  
Naoym Mylonas
Keyword(s):  
Social Inclusion ◽  
The Other ◽  
Information And Communications Technologies ◽  
Human Capabilities ◽  
Fundamental Notion ◽  
The Third ◽  
Communications Technologies ◽  
The One ◽  
The Relationship ◽  
Theoretical Foundations

This chapter aims at examining the relationship between two concepts which at a first glance appear as irrelevant; on the one hand, it is the effort to achieve social inclusion—as part of a wider anti-poverty perspective—and, on the other hand, it is the notion of e-government, as a modern side of Information and Communications Technologies (ICTs). In the first part of the chapter, it is explained that anti-poverty strategies and policies are in fact trying to facilitate access to human rights and to a series of goods which are necessary for life in dignity. In the second part, the theoretical foundations of e-government are examined and there are also given some first views on how e-government might eliminate social exclusion and facilitate social inclusion. The third part is a synthesis of the previous two; it is devoted to the fundamental notion of access which appears as an aim and outcome of both anti-exclusion policies and e-government policies; if there is access, there is inclusion and if there is e-government, there is access. This means that e-government can, under certain circumstances, promote inclusion. The whole chapter is underlined by the concept that human capabilities for access are mainly understood as access to capabilities.

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