scholarly journals Exploring Impact of Consumer and Product Characteristics on E-Commerce Adoption: A Study of Consumers in India

2011 ◽  
Vol 2 (2) ◽  
pp. 35-64 ◽  
Author(s):  
Sanjay K. Jain ◽  
Manika Jain
Keyword(s):  
Online Shopping ◽  
Product Category ◽  
Security And Privacy ◽  
Primary Data ◽  
Product Characteristics ◽  
Related Factors ◽  
Factors Affecting ◽  
Online Purchases ◽  
The Impact ◽  
Shopping Satisfaction

The paper aims at examining the impact of various consumer and product characteristics on adoption of e-commerce among consumers in India. The study is based on primary data collected through survey of consumers residing in and around Delhi. A structured non- disguised questionnaire has been employed for collecting the information from the respondents about their demographics, shopping orientations, security and privacy concerns, technological familiarity, past online shopping experiences and intentions to buy various types of products through internet in future. Past online shopping satisfaction, recreational shopping orientation, education and income emerge as significant factors affecting consumer past online purchases. In respect of future online shopping intentions, only three consumer-related factors viz., past online shopping satisfaction, past online shopping frequency and education, are found as significant predictors. Amongst product characteristics, product expensiveness is found to be negatively related to consumer future online purchase intentions. While consumers appear quite willing to buy services online that are high in their intangible value proposition, they appear somewhat ambivalent in their intentions to buy online the 'frequently purchased products'. Some of the consumer and product characteristics do influence consumer adoption of e-commerce. Study findings entail interesting implications for the marketers. They need to give adequate attention to consumer and product characteristics while designing their e-marketing strategies. As compared to goods, the surveyed respondents have expressed greater willingness to buy services online in future. Services thus appear to be more promising product category for sale through internet channel in future.

scholarly journals Assessing Employees' Perception Related to Entrepreneurial Climate in their Organization & its Impact on their Perception Related to Organization's Potential Success

2019 ◽  
Vol 15 (1) ◽  
pp. 3-66 ◽  
Author(s):  
Prema Basargekar ◽  
Radha Lyer ◽  
Asha Bhatia
Keyword(s):  
Building Blocks ◽  
Corporate Entrepreneurship ◽  
Primary Data ◽  
Related Factors ◽  
Factors Affecting ◽  
Long Run ◽  
Entrepreneurial Climate ◽  
Potential Success ◽  
Positive Outlook ◽  
The Impact

Corporate entrepreneurship plays an important role in stimulating innovations and giving a competitive edge to the organization in the long run. Positive and vibrant entrepreneurial climate within the organization is one of the building blocks of corporate entrepreneurship. . This study tries to assess the perception of entrepreneurial climate amongst the employees of Indian organizations. It covers perception of the employees on 13 different parameters of entrepreneurial climate and attempts to find out the employees’ related factors and organization related factors affecting entrepreneurial climate. The paper also tries to assess the impact of perception of entrepreneurial climate of employees on their perception related to potential success of their organization. The study uses primary data collection from 633 employees from the corporate sector. It uses descriptive and inferential analysis such as One Sample T-test, ANOVA and Regression analysis to arrive at the conclusions. The study concludes that employees’ perception related to entrepreneurial climate in their organizations is affected by their age-group and their seniority in the management cadre. Employees belonging to manufacturing and engineering sectors have more positive outlook towards entrepreneurial climate than other sectors. The study also found that there is a positive and significant relationship between employees’ perception related to the entrepreneurial climate within their organizations and their perception related to potential success of their organizations.

Resistance to change: an empirical investigation of its antecedents

2018 ◽  
Vol 31 (2) ◽  
pp. 426-450 ◽  
Author(s):  
Vasiliki Amarantou ◽  
Stergiani Kazakopoulou ◽  
Dimitrios Chatzoudes ◽  
Prodromos Chatzoglou
Keyword(s):  
Resistance To Change ◽  
Mediating Effect ◽  
Primary Data ◽  
Healthcare Organizations ◽  
Change Initiatives ◽  
Related Factors ◽  
Content Type ◽  
Factors Affecting ◽  
Wide Range ◽  
The Impact

Purpose Resistance to change (RtC) is widely recognized as the main reason of failure, when it comes to change initiatives. Despite its importance, there is still a rather limited knowledge concerning the factors that trigger this behavior at the workplace. The purpose of this paper is to identify the factors affecting RtC in healthcare organizations (namely, hospitals) and specifically, in emergency departments (EDs). Design/methodology/approach An original conceptual framework (research model) has been developed and empirically tested using primary data collected from EDs of six Greek hospitals. In total, the actual sample incorporates the responses of 158 ED health professionals who completed a structured questionnaire. Findings The findings verified the initial assumption that “disposition towards change (DtC),” “anticipated impact of change (AIC)” and “attitude towards change (AtC)” mediate the impact of various personal and behavioral characteristics on “RtC.” The results suggested that “RtC” is (indirectly) influenced by four main factors (“employee-management relationship,” “personality traits,” “employee participation in the decision-making process” and “job security”). Originality/value This study investigates how several factors affect, both directly or indirectly, employee reactions toward “RtC.” It also examines the mediating effect of three factors (“DtC,” “AtC,” “AIC”) that capture three different dimensions of individual evaluation toward change, something that goes beyond previous work. In addition, the present study examines a wide range of antecedents of RtC, including both personality-related and job-related factors.

A Study On Impact Of Work Life Related Factors On Employee Engagement In Health Care Sector Workers In Dindigul District.

2019 ◽  
Vol 118 (7) ◽  
pp. 20-26
Author(s):  
S. JAYARAMAN ◽  
R. Sindhya ◽  
P. Vijiyalakshmi
Keyword(s):  
Health Care ◽  
Path Analysis ◽  
Employee Engagement ◽  
Health Care Workers ◽  
Health Care Sector ◽  
Work Life ◽  
Primary Data ◽  
Related Factors ◽  
Care Workers ◽  
The Impact

this research aims to find out the intensity of Employee Engagement of the health care sector workers and the relationship between the Work life factors and Employee Engagement of Health care sector workers in Dindigul District. Primary data were used in this research, were collected from 298 Health care workers from Dindigul District. Questionnaire was the major tool used to gather the primary data from the selected sample respondents. For this purpose, a well structured questionnaire was constructed with the help of professionals and the practiced employees of various health care units in Dindigul District. The health care employees were chosen by simple random sampling method. The investigative measures of regression Path analysis, and simple percentage analysis were utilized to find the impact of work life related factors with the Employee Engagement. The maximum Health care workers were generally satisfied with their jobs. The analytical procedure of path analysis multiple regressions was utilized to determine the predicting strength among Work life factors and the employee engagement. This study provides an another view about the importance of Work life factors and Employee engagement for organizational effectiveness and performance .

People-centred management for improving construction workers' productivity in Zimbabwe

2021 ◽  
Vol 11 (2) ◽  
pp. 350-368
Author(s):  
Tirivavi Moyo ◽  
Gerrit Crafford ◽  
Fidelis Emuze
Keyword(s):  
Labour Productivity ◽  
Construction Workers ◽  
Primary Data ◽  
Related Factors ◽  
Content Type ◽  
Construction Companies ◽  
The People ◽  
Significant Difference ◽  
High Concern ◽  
The Impact

PurposeWhile operational factors reduce construction workers' productivity in Zimbabwe, the impact of the people-centred management aspects has not been empirically interrogated as a remedy. This article reports on a study that sought to determine significant people-centred management aspects that lead to improved labour productivity and assesses the existence of statistically significant differences due to the demographic variables of respondents. Demographic-specific strategies that enhance construction “workers” productivity were revealed.Design/methodology/approachThe survey research design using a self-administered questionnaire was deployed to collect the primary data. The design followed a positivist paradigm to evaluate objectively how people-centred management affects construction workers' productivity. The statistical data were descriptively and inferentially analysed.FindingsPeople-centred management was determined to be significant in improving construction workers' productivity, with the most significant aspect being the building of employee confidence in related approaches. Designations and educational levels mostly indicated a statistically significant difference in several aspects that included the adoption of a functional reward culture for workers and training on people-centred principles. Training on-site management and construction workers in people-centred management and its application are crucial to improving construction workers' productivity.Research limitations/implicationsConstruction companies should drastically improve their concern for people while they sustain a high concern for production within their construction sites. Although several factors affect construction workers' productivity, this study determined that management-related factors and people-centred management were significant towards influencing low productivity in Zimbabwe.Originality/valueThe study determined people-centred management and demographic-specific interventions as being able to improve construction workers' productivity in Zimbabwe.

Faktor-Faktor Yang Mempengaruhi Minat Wajib Pajak Dalam Menggunakan Sistem E-Filling

IJAcc ◽  
2020 ◽  
Vol 1 (1) ◽  
pp. 53-59
Author(s):  
Mardiana Mardiana ◽  
Pipit Nursaputri ◽  
Ria Dwi I’zzaty
Keyword(s):  
Human Resources ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Security And Privacy ◽  
Primary Data ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Factors Affecting

The purpose of this research is to examine the factors affecting interests of taxpayers in using efiling facility. The independent variables of this research are perceived usefulness, perceived ease of use, security and privacy, complexity, readiness technology taxpayers information and human resources. Data used in this research is primary data by using questionnaires. Respondent are the Individual Taxpayers who used e-filing.This research used multiple linear regression analysis that involved 108 respondents. The results show that: (1) perceived usefulness affects positively the intention to use E-filing, (2) perceived ease of use affects positively the intention to use E-Filing, (3) security and privacy affects positively the intention to use E-Filing, (4) complexity affects negatively the intention to use E-filing, (5) Readiness Technology Taxpayers Information affects positively the intention to use E-Filing (6) Human Resources affects positively the intention to use E-Filing

Drivers and Barriers to Online Shopping

2005 ◽  
pp. 45-66 ◽  
Author(s):  
Francesca D. Riley ◽  
Daniele Scarpi ◽  
Angelo Manaresi
Keyword(s):  
Risk Perceptions ◽  
Online Shopping ◽  
Purchase Behavior ◽  
The Internet ◽  
Review Of The Literature ◽  
Product Characteristics ◽  
Related Factors ◽  
Online Retail ◽  
Specific Product ◽  
Shopping Orientation

Through a review of the literature, this chapter focuses on three key influences on purchase behavior on the Internet: product, consumer, and retailer factors. Product characteristics and branding not only influence many consumer-related factors (e.g., the need to handle the product and risk perceptions), but also affect retailers’ strategic and tactical online decisions (e.g., the balance between off-line and online retail provision and the breadth and depth of products and brands selection). This chapter also examines how consumer-related factors (e.g., consumers’ expertise, attitudes toward the Internet, and shopping orientation) affect online purchasing and the implications for e-retailers. Finally, the chapter discusses how e-retailers marketing efforts (retailer factors) can be used to overcome the barriers to Web purchasing resulting from specific product and consumer related characteristics. Clear and easy to implement recommendations to managers are offered.

Factors Affecting Perceived Effectiveness of Local E-Government in Egypt

2012 ◽  
Vol 4 (1) ◽  
pp. 24-38 ◽  
Author(s):  
Hisham M. Abdelsalam ◽  
Christopher G. Reddick ◽  
Hatem A. ElKadi ◽  
Sara Gama
Keyword(s):  
Factor Analysis ◽  
Exploratory Factor Analysis ◽  
Local Governments ◽  
Regression Models ◽  
Security And Privacy ◽  
Perceived Effectiveness ◽  
Factors Affecting ◽  
Government Effectiveness ◽  
Management Capacity ◽  
The Impact

An important area of e-government research is how different stakeholders perceive the impact and the use of e-government systems on the different channels of governmental services. The objective of this article is to examine the perceived effectiveness of local e-government systems through a survey of directors in different Egyptian cities. The approach to accomplish this objective is to conduct exploratory factor analysis and regression analysis to determine what factors explain e-government effectiveness. This research adopts a model that uses the citizen-initiated contacts with government literature as a way for understanding e-government effectiveness. Results of an exploratory factor analysis reveal that e-government effectiveness is explained by management capacity, security and privacy, and collaboration. These factors were then analyzed through regression models that indicated that management capacity and security and privacy influenced e-government effectiveness. However, there was no evidence that collaboration had a statistically significant impact on e-government effectiveness. This paper fits into the theme of the special issue since it suggests strategies to better design e-government technology for local governments in Egypt through changes in security, privacy, and management capacity.

scholarly journals Efek Moderasi Kontrol Diri pada Hubungan Sifat Materialisme Terhadap Pembelian Impulsif Online

2020 ◽  
Vol 1 (2) ◽  
pp. 115-136
Author(s):  
Fenri Abraham Stevi Tupamahu ◽  
Dessy Balik
Keyword(s):  
Regression Analysis ◽  
Social Status ◽  
Online Shopping ◽  
Sampling Technique ◽  
Self Control ◽  
High Tendency ◽  
Christian University ◽  
Purposive Sampling ◽  
Online Purchases ◽  
The Impact

Abstrak Penelitian ini bertujuan, (1) menguji pengaruh sifat materialisme terhadap pembelian impulsif online. (2) Menguji efek moderasi kontrol diri pada hubungan sifat materialisme terhadap pembelian impulsif online. Jenis penelitian ini merupakan riset causal. Unit analisis pada penelitian ini adalah individu dosen Universitas Kristen Indonesia Maluku (UKIM) selaku konsumen online shopping yang pernah melakukan pembelian impulsif secara online. Metode pengambilan sampel menggunakan metode nonprobabilitas, pengambilan sampel menggunakan teknik purposive sampling. Penentuan sampel berdasarkan pertimbangan (judgment sampling), dengan kriteria yakni, (1) dosen tetap Universitas Kristen Indonesia Maluku (UKIM), dan (2) dosen yang pernah melakukan pembelian impulsif secara online. Jumlah sampel yang dianalisis dalam penelitian ini sebanyak 48 orang. Analisis data menggunakan metode statistik Moderated Regression Analysis. Hasil penelitian membuktikan Sifat materialisme berpengaruh terhadap pembelian impulsif online. Sifat dosen UKIM selaku konsumen yang menekankan nilai pada materi, mementingkan diri sendiri, ingin memiliki banyak barang, dan merasa kepemilikikan tidak membuat bahagia meningkat, maka perilaku pembelian tampa berpikir akibat, pembelian spontan, pembelian terburu-buru, dan pembelian dipengaruhi keadaan emosional akan meningkat. Konsumen yang memiliki sifat materialisme tergolong konsumen berusia muda serta memiliki kecenderungan interaksi dengan media sosial yang tinggi berpotensi melakukan belanja impulsive secara online. Penelitian ini membuktikan Dampak moderasi kontrol diri sebagai pengontrol sifat konsumen dalam hal penilaian barang berdasarkan simbolik barang, status sosial, membangun status sosial dari pembelian suatu barang, serta prestise secara berlebihan. Dampak moderasi kontrol diri terbukti berkontribusi pada pengaruh sifat materialisme terhadap pembelian impulsif online. Kata kunci : Sifat materialisme, kontrol diri, pembelian impulsif online. Abstract This study aims to (1) examine the effect of materialism on impulsive online purchases. (2) To examine the moderating effect of self-control on the relationship between materialism and impulsive online purchases. This type of research is a causal research. The unit of analysis in this study is an individual lecturer at the Indonesian Christian University of Maluku (UKIM) as online shopping consumers who have made impulsive purchases online. The sampling method using nonprobability method, sampling using purposive sampling technique. Determination of the sample based on judgment (judgment sampling), with the criteria namely, (1) permanent lecturers at the Indonesian Christian University of Maluku (UKIM), and (2) lecturers who have made impulsive purchases online. The number of samples analyzed in this study were 48 people. Data analysis used the statistical method of Moderated Regression Analysis. The results of the study prove that materialism affects impulsive online purchases. The nature of UKIM lecturers as consumers who emphasize the value of material, are selfish, want to have a lot of goods, and feel that ownership does not increase happiness, so the buying behavior without thinking results, spontaneous purchases, rush purchases, and emotional purchases will increase . Consumers who have materialistic characteristics are classified as young consumers and have a high tendency to interact with social media with the potential to do impulsive shopping online. This study proves the impact of moderation of self-control as a control for consumer behavior in terms of valuing goods based on symbolic goods, social status, building social status from purchasing an item, and excessive prestige. The impact of self-control moderation has been shown to contribute to the influence of materialism on impulsive online purchases. Keywords: Materialism, self-control, online impulsive buying.

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