scholarly journals Deskripsi Waktu Tunggu dan Kepuasan Pasien di Klinik

2021 ◽  
Vol 3 (10) ◽  
pp. 800-807
Author(s):  
Yesaya Ukago ◽  
Dian Mawarni
Keyword(s):  
Patient Satisfaction ◽  
Waiting Time ◽  
Waiting Times ◽  
Secondary Data ◽  
Correlational Study ◽  
Test Results ◽  
Spearman Test

Abstract: This study aims to see whether or not there is a relationship between waiting time and patient satisfaction at DAQU Sehat Malang. This research is a correlational study, where the data obtained is secondary data from the records collected at the DAQU Sehat Malang clinic. The results obtained on the Waiting Times variable with patient satisfaction indicate that the correlation between the two variables is significant because the significant value obtained (0.005) is smaller than the significant value used (p less than 0.01). The correlation value of the spearman test results (r) of (0.455) indicates that the direction of the correlation is positive. This means that the waiting time according to the standard will make respondents more satisfied. Abstrak: penelitian ini bertujuan untuk melihat ada atau tidak adanya hubungan Waktu Tunggu Dan Kepuasan Pasien di DAQU Sehat Malang. Penelitian ini merupakan penelitian korelasional, dimana data yang didapat merupakan data sekunder hasil pencatatan yang terkumpul pada klinik DAQU Sehat Malang. Hasil penelitian yang didapatkan pada variabel Waiting Times/waktu tunggu dengan kepuasan pasien memperlihatkan bahwa hubungan antara kedua variabel tersebut adalah bermakna karena nilai signifikan yang diperoleh (0,005) lebih kecil dari nilai signifikan yang digunakan (p kurang dari 0,01). Nilai korelasi dari hasil uji spearman (r) sebesar (0,455) menunjukkan bahwa arah korelasi positif. Artinya waktu tunggu yang sesuai standar akan membuat responden semakin puas.

scholarly journals Are fast test results preferable to high test sensitivity in contact-tracing strategies?

2021 ◽  
Author(s):  
Jonas L. Juul ◽  
Kaare Græsbøll
Keyword(s):  
Waiting Time ◽  
Waiting Times ◽  
Rapid Test ◽  
Contact Tracing ◽  
Test Results ◽  
False Negatives ◽  
Test Parameter ◽  
Test Sensitivity ◽  
Rapid Tests ◽  
Better Than

AbstractAcross the world, countries are fighting to reduce the spread of COVID-19. The backbone of the response is a test-trace-isolate strategy, where suspected infected get tested and isolated and possible secondary cases get traced, tested and isolated. Because more accurate tests often take longer to analyze, and the benefits of contact tracing are strengthened by rapid diagnosis, there exists a trade-off in test sensitivity and test waiting time in test-trace-isolate strategies. Here we ask: How many false negatives can be tolerated in a rapid test so that it reduces transmission better than a slower, more accurate test? How does this change with contact tracing efficiency and test waiting time? We find that a rapid, less sensitive test performs best for many test-parameter choices and that this is true even for modest contact tracing efficiency. For COVID-19-like viral parameters, a test with 40% false negatives and immediate result might reduce transmission as well as a test with no false negatives and a 3-day waiting time. Our analysis suggests employing rapid tests to reduce test waiting times as a viable strategy to reduce transmission when testing infrastructure is under stress.

scholarly journals HUBUNGAN ANTARA WAKTU TUNGGU PELAYANAN RESEP TERHADAP TINGKAT KEPUASAN PASIEN DI PUSKESMAS GAMBUT

2020 ◽  
Vol 3 (2) ◽  
pp. 281-290
Author(s):  
Erna Prihandiwati ◽  
◽  
Normila Hayati ◽  
Mochammad Maulidie Alfiannor Saputera ◽  
Anna Khumaira Sari
Keyword(s):  
Patient Satisfaction ◽  
Waiting Time ◽  
Data Retrieval ◽  
Service Improvement ◽  
Prospective Data ◽  
Patient’S Satisfaction ◽  
Patient Will ◽  
Spearman Test ◽  
The Relationship ◽  
Prescription Services

The waiting time for prescription services is one of the services that can affect patient satisfaction. The main aspect that becomes an effect is that the faster the waiting time for prescription services, the patient will be satisfied. In terms of evaluation and service improvement, it is necessary to know the description of the waiting time for prescription services and the relationship between waiting time for prescription services to the level of patient satisfaction. This method of research is non-experimental with prospective data retrieval. The population are patients or families of patients who await in the service of prescription. Samples used consecutive sampling is obtained 169 respondents. Data collection using questionnaires and observation sheets. Data analysis using SPSS 16.0 is the Spearman test. The results showed that the waiting time for the non-blend recipe service and recipes blends as a whole meet the standard SOP Puskesmas Gambut. The level of patient satisfaction on the Reliability dimension with a percentage of 74.06% is in satisfied category. Responsiveness dimensions with a percentage of 76.33% are in very satisfied category. There is no (signification 0.306 > 0.05) relationship between the prescription service waiting time of the patient's satisfaction level in Puskesmas Gambut.

Hubungan Kadar Laktat Dehidrogenase dengan Derajat Preeklampsia-Eklampsia di RSUP Dr.M.Djamil Padang Tahun 2017

2019 ◽  
Vol 1 (1) ◽  
pp. 1-6
Author(s):  
Tia Kartika ◽  
Prima Adelin ◽  
Rinita Amelia
Keyword(s):  
Lactate Dehydrogenase ◽  
General Hospital ◽  
Medical Record ◽  
Secondary Data ◽  
Simple Random Sampling ◽  
Bivariate Analysis ◽  
Test Results ◽  
Relationship Of ◽  
Spearman Test ◽  
The Relationship

Preeclampsia is the cause of maternal deaths that high after bleeding. Lactate dehydrogenase (LDH) useful as biochemical markers to describe the severity of the preeclampsia-eclampsia. Aim of this study is to find out the relationship of lactate dehydrogenase levels with preeclampsia-eclampsia degrees in RSUP DR.M.Djamil Padang 2017. Methods od this research is observational analytic uses secondary data derived by medical record. The place of study was carried out at the medical record installation of central general hospital DR.M.Djamil Padang. The time of the study wasconducted in December 2018 - January 2019. The sample is preeklampsia-eklampsia patients these being treated in installation of inpatient and installation of outpatient in central general hospital DR.M.Djamil Padang 2017 which meets the criteria of inclusion and exclusion and drawn using simple random sampling techniques amounted to 32 people.Univariate analysis is presented in the form of tables and bivariate analysis was presented in the form af a table using the Spearman test. Results : Based on the research results obtained severe preeclampsia patients 21 persons (65,6%) have average levels of lactate dehydrogenase 979,05 u/l with range 313-1755 and eclampsia patients 11 persons (34,4%) have average levels of lactate dehydogenase 1838,64 u/l with range 420-5508. Spearman correlation tst obtained significant value of 0.001 and correlation 0,545. Conclusion : There is a relationship between the levels of lactate dehydrogenase with degree preeclampsia-eclampsia (p<0,05) with medium correlation (r=0,545)

scholarly journals Waiting Time between Breast Cancer Diagnosis and Treatment in Brazilian Women: An Analysis of Cases from 1998 to 2012

2020 ◽  
Vol 17 (11) ◽  
pp. 4030
Author(s):  
Naidhia Alves Soares Ferreira ◽  
Jean Henri Maselli Schoueri ◽  
Isabel Cristina Esposito Sorpreso ◽  
Fernando Adami ◽  
Francisco Winter dos Santos Figueiredo
Keyword(s):  
Breast Cancer ◽  
Health Services ◽  
Waiting Time ◽  
Waiting Times ◽  
Secondary Data ◽  
Breast Cancer Diagnosis ◽  
Diagnosis And Treatment ◽  
Access To Health Services ◽  
Region Of Residence ◽  
Hospital Registry

Brazilian law requires that treatment for breast cancer begin within 60 days of diagnosis. This waiting time is an indicator of accessibility to health services. The aim of this study was to analyze which factors are associated with waiting times between diagnosis and treatment of breast cancer in women in Brazil between 1998 and 2012. Information from Brazilian women diagnosed with breast cancer between 1998 and 2012 was collected through the Hospital Registry of Cancer (HRC), developed by the National Cancer Institute (INCA). We performed a secondary data analysis, and found that the majority of women (81.3%) waited for ≤60 days to start treatment after being diagnosed. Those referred by the public health system, aged ≥50 years, of nonwhite race, diagnosed at stage I or II, and with low levels of education waited longer for treatment to start. We observed that only 18.7% experienced a delay in starting treatment, which is a positive reflection of the quality of the care network for the diagnosis and treatment of breast cancer. We also observed inequalities in access to health services related to age, region of residence, stage of the disease, race, and origin of referral to the health service.

scholarly journals Associations Between Waiting Times, Service Times, and Patient Satisfaction in an Endocrinology Outpatient Department: A Time Study and Questionnaire Survey

2017 ◽  
Vol 54 ◽  
pp. 004695801773952 ◽  
Author(s):  
Zhenzhen Xie ◽  
Calvin Or
Keyword(s):  
Health Care ◽  
Patient Satisfaction ◽  
Waiting Time ◽  
Service Time ◽  
Questionnaire Survey ◽  
Waiting Times ◽  
Time Study ◽  
Care Providers ◽  
Public Attention ◽  
Care Services

The issue of long patient waits has attracted increasing public attention due to the negative effects of waiting on patients’ satisfaction with health care. The present study examined the associations between actual waiting time, perceived acceptability of waiting time, actual service time, perceived acceptability of service time, actual visit duration, and the level of patient satisfaction with care. We conducted a cross-sectional time study and questionnaire survey of endocrinology outpatients visiting a major teaching hospital in China. Our results show that actual waiting time was negatively associated with patient satisfaction regarding several aspects of the care they received. Also, patients who were less satisfied with the sociocultural atmosphere and the identity-oriented approach to their care tended to perceive the amounts of time they spent waiting and receiving care as less acceptable. It is not always possible to prevent dissatisfaction with waiting, or to actually reduce waiting times by increasing resources such as increased staffing. However, several improvements in care services can be considered. Our suggestions include providing clearer, more transparent information to keep patients informed about the health care services that they may receive, and the health care professionals who are responsible for those services. We also suggest that care providers are encouraged to continue to show empathy and respect for patients, that patients are provided with private areas where they can talk with health professionals and no one can overhear, and that hospital staff treat the family members or friends who accompany patients in a courteous and friendly way.

Waiting Time: The Expectations and Preferences of Patients in a Paediatric OPD

2019 ◽  
Vol 21 (3) ◽  
pp. 427-442 ◽  
Author(s):  
Mitali Sengupta ◽  
Satyajit Chakrabarti ◽  
Indraneel Mukhopadhyay
Keyword(s):  
Patient Satisfaction ◽  
Waiting Time ◽  
Waiting Times ◽  
Paediatric Population ◽  
Mitigation Strategies ◽  
Structured Interviews ◽  
Quality Healthcare ◽  
Patient Dissatisfaction ◽  
Care Givers ◽  
Depth Analysis

Quality healthcare and satisfaction are gradually emerging as important areas, which need much attention. The factors of patient satisfaction have been identified under varied conditions globally. In the Indian context, one key patient satisfaction factor has been attributed to waiting time. Long waiting time has been one of the major reasons of patient dissatisfaction and assumes significance when associated with paediatric events. The following study has successfully identified key attributes, which are associated with long waiting times within paediatric outpatient department (OPD) settings. The possible implications of the long waiting periods have been recorded through semi-structured interviews, and further in-depth analysis of individual factors were carried out to predict the probable outcomes. The qualitative exploratory study design has helped to understand the perception of parents/care givers (in case of neonates and toddlers) and adolescents, thereby successfully highlighting the need for further study in the patient satisfaction domain involving paediatric population. The various implications which the waiting time has on them have been taken into consideration. The inter-related themes have been identified after analyzing the interviews. These substantiate the fact that designing innovative mitigation strategies on proper and timely communication, updated technological know-how, improvising hospital protocols for better operational processes and coordination among the staff can go a long way in enhancing the patient/parent experience within OPD settings.

scholarly journals HYPERTENSION EFFECTS ON THE DECREASED KIDNEY FUNCTION PROGRESIVITY IN BENIGN PROSTATIC HYPERPLASIA PATIENTS

2021 ◽  
Vol 28 (1) ◽  
pp. 48-52
Author(s):  
Dhiemas Trisyuananda Eniestama ◽  
Ayu Munawaroh Aziz ◽  
Septa Surya Wahyudi
Keyword(s):  
Blood Pressure ◽  
Serum Creatinine ◽  
Kidney Function ◽  
Secondary Data ◽  
Test Results ◽  
Cross Sectional ◽  
Comprehensive Knowledge ◽  
Cross Sectional Design ◽  
Kidney Function Decline ◽  
Spearman Test

Objective: A comprehensive knowledge about BPH and hypertension is needed to reduce morbidity and mortality in patients with decreased kidney function due to the two diseases. Material & Methods: This research used the observational analytics method with cross-sectional design. This research used secondary data from medical records of BPH patients in Bina Sehat Hospital and Paru Hospital from January 1st to December 1st 2019. Results: Comparative serum creatinine test results in hypertensive BPH patients with non-hypertensive BPH patients using the Mann Whitney test, obtained p= 0.000. Based on these results it can be concluded that there are significant differences in serum creatinine between hypertensive BPH patients and non-hypertensive BPH patients. Correlation test results using the Spearman test between serum creatinine with blood pressure systole and diastole all samples obtained each p= 0.000 r= 0.399 for systolic blood pressure and p= 0.000 r= 0.337 for diastole blood pressure. Based on these results it can be concluded that there is a significant correlation between serum creatinine with systolic and diastolic blood pressure of the patient. Conclusion: Hypertension will worsen the kidney function decline in BPH patients seen from an increase in serum creatinine.

scholarly journals The Use of Information Technology to Short the Waiting Time for Examination of Road Care Patients at RSU Islam Klaten

2021 ◽  
Vol 04 (01) ◽  
Author(s):  
Owin Bambang Wijanarko ◽  
Keyword(s):  
Information Technology ◽  
Patient Satisfaction ◽  
Health Services ◽  
Waiting Time ◽  
Waiting Times ◽  
Value Added ◽  
Outpatient Services ◽  
Cross Sectional ◽  
Patient Waiting Time ◽  
Patient Waiting

Background: Outpatient services are a reflection of hospital services.As a form of health service facility that organizes health efforts, hospitals often experience difficulties in managing information for both internal and external needs. One form of application is through service systems by utilizing information technology through the use of computer-based on information systems.The Lean Hospital concept, which has been successfully implemented in several hospitals, is expected to eliminate waste and add value added activity which will ultimately increase patient satisfaction. Purpose: The purpose of this study was to calculate patient waiting time with the application of information technology in the outpatient polyclinic of RSU Islam Klaten. Research methods: This type of research uses a descriptive analytic method. This research meth-od used a cross sectional approach. The sample in this study amounted to 81 respondents with the sampling technique using purposive sampling. The analysis in research using the t-test. The re-search instruments used included literature studies, interviews and direct observation of medical record officers, nurses of polyclinic nurses, registration departments, and patients at RSU Islam Klaten. Result: There is a significant relationship between waiting time and patient satisfaction p = 0.001. Patients with long waiting times were more dissatisfied (60.0%), while fast waiting times were more very satisfied (73.9%). Conclusion: The success of health services is seen from the patient's waiting time and patient satisfaction. Waiting time is the time used by patients to get health services from the registration point to getting in the doctor's examination room. Overall information technology shortens patient waiting time in parts of registration-polyclinic and Pharmacy.

A Comparison of Waiting Times, Patient Choice and Satisfaction in Three Primary Care Settings

2003 ◽  
Vol 9 (1) ◽  
pp. 68 ◽  
Author(s):  
Patrick Boltonl ◽  
Michael Mira
Keyword(s):  
Primary Care ◽  
Health Care ◽  
Patient Satisfaction ◽  
Waiting Time ◽  
Waiting Times ◽  
Patient Choice ◽  
Care Services ◽  
Primary Care Settings ◽  
Primary Care Services ◽  
Choice Of Care

The objective of this study was to examine the interaction between patients' choice of care, their satisfaction with that care, and waiting time. Patient satisfaction and waiting times were recorded in three primary care settings in Sydney. The results show that patients in Australian primary care services do not like to wait, and those for whom waiting time is a determinant of choice are easier to satisfy than those for whom it is not, irrespective of the wait. Primary care services may be made be made more satisfying for consumers if consumers are better engaged in choosing their health care.

Relationship Between Waiting Time on Patient Satisfaction at Baloi Permai Batam Puskesmas Year 2021

2022 ◽  
Vol 2 (1) ◽  
pp. 73-80
Author(s):  
Riza Suci Ernaman Putri ◽  
Veggi Klawdina ◽  
Fani Farhansyah
Keyword(s):  
Patient Satisfaction ◽  
Waiting Time ◽  
Waiting Times ◽  
P Value ◽  
Chi Square ◽  
Outpatient Unit ◽  
Level Of Satisfaction ◽  
Patient Waiting Time ◽  
The Relationship ◽  
Patient Waiting

Background: Medical records are an important part in assisting the implementation of service delivery to patients in hospitals. This research aimsMethods: Quantitative with survey research, a quantitative approach is used to find out how effective the relationship between waiting time and patient satisfaction is at the Baloi Permai Health Center.Results: The results of the chi square statistical test showed that the p-value of 0.001 was less than 0.050, so it can be said that there is a significant relationship between waiting time and patient satisfaction. The odds ratio for the relationship between waiting time and patient satisfaction is 7.263 with 95% CI between 2.143- 24.614. Patients with long waiting times are 7,263 or 7 times more likely to have a low level of satisfaction compared to patients whose waiting times are not too long.Conclusions: Based on the results of the study, it can be concluded that there is an effect of patient waiting time on outpatient satisfaction. The staff of the Baloi Perma Batam outpatient unit should further improve services, especially for waiting time for outpatients. Based on the results of the study, it can be concluded that there is an effect of patient waiting time on outpatient satisfaction. The staff of the Baloi Perma Batam outpatient unit should further improve services, especially for waiting time for outpatients.

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