scholarly journals The Effect of Psychological Contracts: Transactional, Relational, Balance on Organizational Citizenship Behaviors University Staff in Indonesia and Malaysia

2021 ◽  
Vol 9 (02) ◽  
pp. 550-554
Author(s):  
Retno Dwiyanti ◽  
Pambudi Rahardjo ◽  
Imam Faisal Hamzah ◽  
Siti Aisyah Binti Panatik
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Psychological Contract ◽  
Psychological Contracts ◽  
Citizenship Behavior ◽  
University Staff ◽  
Relational Contract ◽  
Organization Citizenship Behavior ◽  
Organizational Functions ◽  
Employee Responses

Organization Citizenship Behavior is an extra-role individual behavior that is discretionary which is not directly recognized by the formal reward system and will jointly encourage organizational functions. Psychological contracts and their fulfillment are linked to employee responses consisting of intra-role and extra-role performance. The purpose of this study was to determine the effect of the transactional contract, relational contract, and balance contract on organizational citizenship behavior. The sample in this study was 313 university staff in Indonesia and universities in Malaysia. Data collection used a psychological contract scale and a scale of organizational citizenship behavior. The result of this study is that there is a significant influence between the relational contract and balance contract on organizational citizenship behavior. Meanwhile, there is no effect of the transactional contract on organizational citizenship behavior.

scholarly journals PENGARUH SERVANT LEADERSHIP DAN PSYCHOLOGICAL CONTRACT TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DOSEN UNIVERSITAS ISLAM NEGERI (UIN) SYARIF HIDAYATULLAH JAKARTA

2019 ◽  
Vol 10 (2) ◽  
pp. 200-217
Author(s):  
Mi’raj ◽  
Matin ◽  
Rugaiyah ◽  
Lamria
Keyword(s):  
Servant Leadership ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Psychological Contract ◽  
Sampling Technique ◽  
Psychological Contracts ◽  
Citizenship Behavior ◽  
Path Coefficient ◽  
Instrument Testing ◽  
Teachers Training

This study aims to determine the effect of servant leadership and psychological contract on organizational citizenship behavior (OCB). To achieve this goal, this study uses a quantitative approach and data collection techniques using questionnaires. The survey was conducted from June 2018 - March 2019 by involving of 115 lecturers at the Faculty of Tarbiyah and Teachers Training, UIN Syarif Hidayatullah Jakarta. The sample in this study was determined by purposive sampling technique using the Slovin formula and instrument testing as many as 20 lecturers. The findings from the results of this study indicate: first, the existence of leadership influences that serve directly positively and significantly towards organizational citizenship behavior with a path coefficient of 0.332. Second, there is a direct positive psychological contract influence on organizational citizenship behavior with a path coefficient of 0.304. Third, the influence of leadership that serves is directly positive and significant for psychological contracts with a path coefficient of 0.290. Based on the results of this study, organizational citizenship behavior of lecturers can be improved by strengthening leadership that serves, namely leadership that prioritizes the interests of lecturers (subordinates) compared to the interests of their own leadership.Psychological contracts intended to improve organizational citizenship behavior of lecturers by fulfilling shared obligations, lecturers' trust in promises and agreements with organizations.   Abstrak Penelitian ini bertujuan untuk mengetahui pengaruh servant leadership (kepemimpinan yang melayani) dan psychological contract (kontrak psikologis) terhadap oraganizational citizenship behavior (OCB). Untuk mencapai tujuan tersebut, penelitian ini menggunakan pendekatan kuantitatif dan teknik pengumpulan data dengan menggunakan angket. Survey dilakukan sejak bulan Juni 2018 – Maret 2019 dengan melibatkan 115 dosen Fakultas Ilmu Tarbiyah dan Keguruan, UIN Syarif Hidayatullah Jakarta. Sampel dalam penelitian ini ditentukan dengan teknik purposive samplingmenggunakan rumus Slovin dan ujicoba instrumen sebanyak 20 dosen. Temuan dari hasil penelitian ini mengindikasikan: pertama, adanya pengaruh kepemimpinan yang melayani secara langsung positif dan signifikan terhadap organizational citizenship behavior dengan koefisien jalur 0,332. Kedua, adanya pengaruh kontrak psikologis secara langsung positif terhadap organizational citizenship behavior dengan koefisien jalur 0,304. Ketiga, adanya pengaruh kepemimpinan yang melayani secara langsung positif dan signifikan terhadap kontrak psikologis dengan koefisien jalur 0,290. Berdasarkan hasil penelitian ini, organizational citizenship behavior dosen dapat ditingkatkan dengan memperkuat kepemimpinan yang melayani, yaitu kepemimpinan yang mengutamakan kepentingan dosen (bawahan) dibanding kepentingan pimpinannya sendiri. Kontrak psikologis yang dimaksudkan untuk meningkatkan organizational citizenship behavior dosen dengan memenuhi kewajiban bersama, kepercayaan dosen terhadap janji dan kesepakatan dengan organisasi. Kata kunci: Kepemimpinan Yang Melayani, Kontrak Psikologis, Organizational Citizenship Behavior

scholarly journals Pengaruh kompensasi finansial dan kepuasan kerja terhadap organizational citizenship behavior (OCB) pada karyawan PT. Kilang Lima Gunung

2018 ◽  
Vol 7 (2) ◽  
Author(s):  
Sulastri Sulastri ◽  
Chichi Andriani ◽  
Suci Kurnia Latifa
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Sampling Technique ◽  
Analysis Data ◽  
Citizenship Behavior ◽  
Financial Compensation ◽  
Organization Citizenship Behavior ◽  
Analysis Technique ◽  
Cluster Random Sampling

This study aims to determine the effect of Financial Compensation and Job Satisfaction of Organizational Citizenship Behavior (OCB) on Employees of PT. Kilang Lima Gunung. Population of this research is all employees at PT. Kilang Lima Gunung totaling 105 people. The sampling technique of this study is Cluster Random Sampling with a sample of 104 employees. The analysis technique used is path analysis. Data analysis in this study using Analysis of Moment Structure using IBM SPSS AMOS 22 program. The results showed that: (1) financial compensation did not positively and significantly affect the Organizational Citizenship Behavior (OCB) on the employees of PT. Gunung Lima refinery, (2) financial compensation has a positive and significant impact on employee work satisfaction of PT. Kilang Lima Gunung, (3) job satisfaction has a positive and significant impact on Organizational Citizenship Behavior (OCB) of PT. Kilang Lima Gunung, (4) financial compensation has significant effect to Organizational Citizenship Behavior (OCB) of PT.Kilang Lima Gunung through job satisfactionKeywords: Financial compensation; job satisfaction; organization citizenship behavior

scholarly journals The effects of Psychological Contract Breach on Organizational Citizenship Behavior

2012 ◽  
Vol 25 (3) ◽  
pp. 589-606
Author(s):  
Jieun Park ◽  
Wonkung Oh ◽  
MinSoo Kim
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Psychological Contract ◽  
Citizenship Behavior ◽  
Psychological Contract Breach ◽  
Future Research ◽  
Positive Affectivity ◽  
Contract Breach ◽  
The Relationship

This study examined that the role of dispositional affectivity in the relationship between psychological contract breach and organizational citizenship behavior (OCB). Based on data from 318 employees, we found that when the levels of promised and delivered inducements of psychological contract breach are equal, employees’ OCB increases the absolute levels of two types of inducements increase. Furthermore, we found that dispositional affectivity moderated the relationship between psychological contract breach and OCB. While positive affectivity strengthened the relationship between the delivered inducements of breach and OCB, negative affectivity moderated the relationship between the promised inducements of breach and OCB. These results contribute the psychological contract literature and employment relationship. Implications are discussed and directions for future research are provided.

Impact of individual psychological contract breach on organizational citizenship behavior at individual level: Mediating role of trust in supervisor

2021 ◽  
Vol 6 (1) ◽  
pp. 373-390
Author(s):  
Athar Marwat ◽  
Dr. Adil Adnan
Keyword(s):  
Social Exchange ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Psychological Contract ◽  
Citizenship Behavior ◽  
Psychological Contract Breach ◽  
Contract Breach ◽  
Mediation Effects ◽  
Individual Level ◽  
Indirect Relationship

This study investigates the relationship between individual psychological contract breach on organizational citizenship behavior at individual level and to test the mediation effects of trust in supervisor. The study was carried out in software industry of KPK, Pakistan. Data was gathered from 337 operational level executive (i.e. executive, assistant manager, manager) through randomly selected sampling method. Numerous statistical techniques (correlation, regression) had been used to deduct the results. Results indicate that individual psychological contract breach significantly predicts organizational citizenship behavior at individual level and with trust in supervisor and fully mediates the indirect relationship between individual psychological contract breach and organizational citizenship behavior at individual level. This research also provides the empirical evidence regarding significance of individual psychological contract grounded on social exchange and affective events theory in the context of KPK, Pakistan. Lastly, contribution of study, limitations and future directions are also discussed.

The Effects of Leaders' Behavior on Job Satisfaction, Organizational Citizenship Behavior, Deviant Behavior, and Job Performance of Employees

2020 ◽  
pp. 100-113
Author(s):  
Pooja Agrawal ◽  
Omvir Gautam
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Deviant Behavior ◽  
Behavioral Outcomes ◽  
Citizenship Behavior ◽  
Work Behaviors ◽  
Organization Citizenship Behavior ◽  
Organizational Attention

The chapter investigates the impact of leaders' behavior on the employees' job satisfaction and how job satisfaction mediates three work behaviors: organization citizenship behavior, employees' deviant behavior, and job performance. A sum of 304 employees from higher learning institutes answered an adopted questionnaire. This chapter reflects a clear picture with respect to leaders' behavior the advanced era. Employees' deviance behavior emerged as organizational attention. This chapter is an attempt to identify the effects of superior' behavior on employees' job satisfaction. Further, the behavioral outcomes of job satisfaction in the form of job performance, organizational citizenship behavior, and workplace deviant behavior.

scholarly journals Linking the Big Five personality domains to Organizational citizenship behavior

2009 ◽  
Vol 1 (2) ◽  
pp. 73 ◽  
Author(s):  
Kuldeep Kumar ◽  
Arti Bakhshi ◽  
Ekta Rani
Keyword(s):  
Organizational Citizenship ◽  
Big Five ◽  
Organizational Citizenship Behavior ◽  
North India ◽  
Citizenship Behavior ◽  
Hierarchical Regression ◽  
Big Five Personality ◽  
Medical College ◽  
Organization Citizenship Behavior ◽  
Five Factors

The aim of the present study is to explore the linkages between personality and organization citizenship behavior (OCB) using a field sample. Big-Five personality model was used to explore the relationship between personality and OCB. The participants in the study were 187 doctors working in medical college in north India.  Four of the big five factors except Neuroticism were positively correlated with OCB. Hierarchical regression analysis on data after controlling for demographic variables indicated that, Conscientiousness, Extraversion, Agreeableness and Neuroticism were valid predictors for OCB. However, Openness to experience showed no significant relationship with overall measure of OCB. Theoretical and practical implications of the study are discussed. Keywords: Personality, OCB, Conscientiousness, Extraversion, Agreeableness, Neuroticism, India

Organizational Citizenship Behavior, Job Attitudes, and the Psychological Contract

2007 ◽  
Vol 19 (4) ◽  
pp. 259-271 ◽  
Author(s):  
Mark H. Jordan ◽  
Mike Schraeder ◽  
Hubert S. Field ◽  
Achilles A. Armenakis
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Psychological Contract ◽  
Job Attitudes ◽  
Citizenship Behavior

Do psychological contract and organizational citizenship behavior affect organizational performance in non-profit organizations?

2014 ◽  
Vol 8 (3) ◽  
pp. 397-417 ◽  
Author(s):  
Tracy Tsui-Hsu Tsai ◽  
Arthur Jing Lin
Keyword(s):  
Organizational Performance ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Psychological Contract ◽  
Citizenship Behavior ◽  
Full Time ◽  
Content Type ◽  
Non Profit ◽  
Non Profit Organizations ◽  
The Relationship

Purpose – The purpose of this paper is to survey volunteers and full-time employees in international non-profit organizations (NPOs) and explore the relationships among psychological contract (PC), organizational citizenship behavior (OCB) and organizational performance (OP). Design/methodology/approach – Using 573 usable responses, a linear structural equation model (SEM) was developed to examine the relationships. Findings – The results demonstrate significant positive relationships between PC and OCB, OCB and OP and PC and OP. They also show the mediating effect of OCB on the relationship between PC and OP. Research limitations/implications – Beside mediation effect, OCB and other variables might exert significant moderation effect on the relationship between PC and OP. Companies could conduct longitudinal studies to examine the changes of PC and OCB impacts on OP. Practical implications – Companies pursuing Chinese market should cooperate with NPOs in multiple ways including marketing for philanthropic purposes, supporting volunteer services and sponsoring the NPO. This way the company’s image will improve and its business will expand among its Chinese clientele. Originality/value – Budget concerns often force NPOs to downsize full-time staff, making considerable portion of their operations rely on a large number of volunteers. This study offers practical guidelines for NPOs to effectively entice and support both volunteers and employees for achieving its organizational goals.

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