Association between Medical Resource Allocation and Satisfaction with Services of Public Health Management: Evidence from China
Abstract Background: People’s satisfaction has been one important indicator to measure the health care quality in health systems. Medial resource allocation issues have also become an important concern affecting the equity and satisfaction of health service. This study aimed to study the factors affecting people's satisfaction with the services of public health management in China. Specifically, we examine the association between medical resource allocation and satisfaction with the services of public health management.Methods: To explore the associations between medical resource allocation and satisfaction with services of public health management in China, we derived data from the 2013 wave of the Chinese General Social Survey (CGSS). Models were estimated using multivariable logistic regression analysis.Results: Among factors of evaluation of medical resource allocation, adequacy of medical service resources, market-oriented and insufficiently public of public health services, and convenience of access to public health services were all significantly associated with satisfaction with services of public health management except the balance of medical service resources' distribution. Also, for different service projects and areas, the link between satisfaction with health service and residents’ characteristics also depends on specific service content.Conclusions: There is a link between medical resource allocation and satisfaction with the services of public health management. Medical resource allocation does affect satisfaction with services of public health management. It is necessary to improve the adequacy, publicity of medical services, and convenience of access to public health services in China.