scholarly journals Managing crisis communication in the social media space in the context of hate speech

2021 ◽  
pp. 99-110
Keyword(s):  
Social Media ◽  
Crisis Communication ◽  
Hate Speech ◽  
The Social ◽  
Media Space

scholarly journals Social Media and COVID-19: a global study of digital crisis interaction among Gen Z and millennials

2021 ◽  
Author(s):  
Ingrid Volkmer
Keyword(s):  
Social Media ◽  
Crisis Communication ◽  
Crisis Response ◽  
World Health ◽  
Response Strategies ◽  
The Social ◽  
Media Space ◽  
Continuous Interaction ◽  
Health Organization ◽  
Health Experts

The COVID-19 pandemic is revealing that global big tech platforms and social media are core sites for continuous engagement with crisis content for young citizens. This study included twenty-four countries from all continents at the time of the heightened COVID-19 crisis, and our survey targeted 18-40 year olds, Millennials and Gen Zs – overall n = 23,483 respondents. Outcomes show that for young citizens across continents, crisis communication is not just about press briefings. Instead, crisis communication is continuous interaction and engagement across their multiple source environments. Young citizens navigate social media, national media, search sites and messaging apps, they engage with peer communities, science and health experts and – across all countries – substantially with the social media content of the World Health Organization (WHO). Overall, they create their own individual crisis narrative based on the sources they use and the insights they select. This report outlines these new crisis communication dimensions within a transnational social media space and offers numerous suggestions for incorporating social media in crisis response strategies.

scholarly journals Reviewing Sentiment Analysis at the Shallow End

2020 ◽  
Vol 8 (4) ◽  
pp. 47-62
Author(s):  
Francisca Oladipo ◽  
Ogunsanya, F. B ◽  
Musa, A. E. ◽  
Ogbuju, E. E ◽  
Ariwa, E.
Keyword(s):  
Machine Learning ◽  
Social Media ◽  
Sentiment Analysis ◽  
Information Exchange ◽  
Training Data ◽  
Data Set ◽  
The Social ◽  
Machine Learning Approach ◽  
Media Space ◽  
Social Media Platforms

The social media space has evolved into a large labyrinth of information exchange platform and due to the growth in the adoption of different social media platforms, there has been an increasing wave of interests in sentiment analysis as a paradigm for the mining and analysis of users’ opinions and sentiments based on their posts. In this paper, we present a review of contextual sentiment analysis on social media entries with a specific focus on Twitter. The sentimental analysis consists of two broad approaches which are machine learning which uses classification techniques to classify text and is further categorized into supervised learning and unsupervised learning; and the lexicon-based approach which uses a dictionary without using any test or training data set, unlike the machine learning approach.  

scholarly journals The Presence of the Ministry of National Defense in the Social Media Space. Analysis of the Official Communication Effort Between the Years 2012-2017

2018 ◽  
Vol 24 (2) ◽  
pp. 261-268
Author(s):  
Răduţ Bîlbîie
Keyword(s):  
Social Media ◽  
Public Relations ◽  
Qualitative Analysis ◽  
National Defense ◽  
The Public ◽  
Space Analysis ◽  
Implementation Team ◽  
The Social ◽  
Media Space ◽  
Social Media Platforms

Abstract The study presents the emergence and evolution of the Public Relations accounts and products associated with social media platforms, at the official level in the Romanian army. We present the main regulations, the planning and execution structures, the significant moments in the development of the platforms, the successes and errors of the implementation team, the main results obtained by the quantitative and qualitative analysis of the products between the year 2012, the year of implementation. and the present time

scholarly journals Ujaran Kebencian Dalam Sudut Pandang Hukum Positif dan Islam

Al-Risalah ◽  
2018 ◽  
Vol 17 (01) ◽  
pp. 23
Author(s):  
Aan Asphianto
Keyword(s):  
Social Media ◽  
Basic Principle ◽  
Social Problems ◽  
Hate Speech ◽  
Social Phenomenon ◽  
Human Beings ◽  
Criminal Offense ◽  
The Social

This study analyzes the hate speech as a behavior that develops and cause social problems for the population. A speech of hatred into behaviors that are developed today, where the behaviors of people, whether it was saying about something implies write status in the social media or said that implies a hatred of another person may fall into the category of hate speech. The act if it is deliberately then it can be considered a crime, but if it's just pouring anger alone or intend to harm anyone is also categorized as a criminal offense. This social phenomenon that developed in Indonesian society should be anticipated in order not to cause conflict in society. other than that in the view of Islam, that Islam as a religion rahmatan lil Alamin, the basic principle in Islam prohibits defamation and incitement against others which resulted in the dispute, because in the Al-Hujurat: 11, God forbids all human beings to each other to spread hatred and insulting others, where the verse forbids mankind to do the speech of hatred. In this study using research doctrinal approach to legislation.

scholarly journals LOCAL CULTURE-BASED SOCIAL MEDIA LITERATION: LOCAL CULTURE CONTENT ON SOCIAL MEDIA AS STRENGTHENING SOCIAL INTEGRATION

2020 ◽  
Vol 13 (1) ◽  
pp. 74
Author(s):  
Joko Sutarso
Keyword(s):  
Social Media ◽  
Social Integration ◽  
Hate Speech ◽  
Local Culture ◽  
Media Content ◽  
Negative Effects ◽  
Educational Backgrounds ◽  
Positive Side ◽  
The Social ◽  
Cultural Content

Abstrak. Penggunaan media sosial semakin meningkat dari tahun ke tahun, namun demikian tidak semua konten media sosial memiliki sisi positif. Beberapa dampak negatif penggunaan media sosial seperti penyebaran berita bohong (hoax), ujaran kebencian (hate speech), perundungan (cyberbullying) dan konten negatiflainnya merupakan bentuk-bentuk penyalahgunaan media sosial menjadi keprihatinan masyarakat karena telah memasuki  ranah sosial, politik, ekonomi dan bahkan keagamaan. Hal ini tidak terlepas dari kapitalisasi koorporasi media sosial yang terus berkembang dengan terpaan yang semakin meluas melintasi batas negara dan bangsa, masuk dalam kehidupan berbagai generasi, strata sosial ekonomi, tingkat pendidikan dan latar belakang pendidikan serta pengalaman. Metode yang digunakan dalam tulisan ini adalah teoritis kualitatif yang didasarkan pada pengamatan terhadap isi media sosial dan kajian teoritis yang berusaha menjelaskan pengaruh isi media terhadap perilaku masyarakat dalam bermedia sebagai bahan pengayaan  (enrichment) bagi kegiatan literasi media sosial di kalangan masyarakat bagi para pegiat literasi. Penjelasan teoritis yang dipakai meliputi aspek positif dan negatif dilihat dari aspek sosial, politik, psikologi, pendidikan dan kebudayaan. Hasilnya konten budaya lokal memiliki peluang mengisi konten dalam ruang media sosial dan konten budaya lokal yang selektif, kreatif, edukatif, dan sekaligus menghibur  dapat digunakan untuk meminimalkan dampak negatif globalisasi dan kapitalisme media sosial. Manfaat lain dari sosialisasi dari promosi budaya lokal di media sosial adalah untuk meningkatkan integrasi masyarakat karena didalamnya terdapat nilai-nilai kearifan lokal yang memiliki nilai bersifat nasional bahkan universal.Abstract. Social media uses have been increasing from year to year. However, not all social media content has a positive side. Some negative effects of social media from hoaxes, hate speech, cyberbullying to other negative content are the forms of abuse of social media. It is concern to the public because these have entered the social, political, economic and religious spheres. It is definitely inseparable from the capitalization of a social media corporation. It has been developing with increasingly widespread exposure across national borders, and it has been entering into the lives of various generations, socio-economic strata, education levels and educational backgrounds and experiences as well. The research method used in this research was a qualitative theoretical approach based on observations of social media content and theoretical studies. It aims at seeking to explain the influence of media content on people's behavior in their media use as the enrichment material for social media literacy activities in society for literacy activists. The theoretical explanations used in this research include positive and negative aspects. In this matter the social, political, psychological, educational and cultural perspectives will see the aspects. Moreover, the research results show that local cultural content has the opportunity to fill content in the social media space. Selective, creative, educative, and entertaining local cultural content can be used to minimize the negative effects of globalization and social media capitalism. Another benefit of socialization of local culture promotion on social media is to increase social integration because in the local culture there are local wisdom values and national or universal values as well.

scholarly journals Applying Social Media in Crisis Communication: A Quantitative Review of Social Media-Related Crisis Communication Research from 2009 to 2017

2017 ◽  
Vol 1 (1) ◽  
pp. 29-37
Author(s):  
Yuan Wang ◽  
Keyword(s):  
Social Media ◽  
Public Relations ◽  
Crisis Communication ◽  
Theoretical Models ◽  
Research Trend ◽  
Future Research ◽  
Communication Research ◽  
The Social ◽  
Social Media Platforms ◽  
Future Research Directions

Social media has drawn growing attention from crisis communication researchers. The purpose of this study was to provide an overview of the current paradigm of research on social media and crisis communication, to identify the research gaps, and to help scholars understand future research directions in this area. The current study examined the trends and patterns of social media-related crisis communication research published in 11 communication and public relations journals from 2009 to 2017. More specifically, it focused on the trends and characteristics of research topics, theories and theoretical models, crisis types, social media platforms, sample types, and research methods. This study found that public relations-focused journals published most of the social media-related crisis communication articles. Most studies adopted theories or theoretical models and examined the role of social media in crisis communication, which focused on product tampering and general crisis. Additionally, a considerable number of studies employed content analysis techniques that used social media content as the sample. This study discussed the trends of social media-related crisis communication research and the directions for future research. Keywords: Crisis communication, social media, research trend, public relations, communication.

scholarly journals Cibermisoginia en las redes sociodigitales: claves para el análisis desde la masculinidad = Cybermisogyny in the social media: keys to the analysis from the concept of masculinity

2019 ◽  
pp. 51
Author(s):  
Claudia Pedraza Bucio
Keyword(s):  
Social Media ◽  
Political Participation ◽  
Hate Speech ◽  
Digital Technologies ◽  
Gender Violence ◽  
Gendered Spaces ◽  
Participation Of Women ◽  
The Social ◽  
Digital Environments ◽  
Las Mujeres

<p><strong>Resumen</strong><strong></strong></p><p>El objetivo de este ensayo es presentar algunas claves para el análisis de la cibermisoginia en las redes sociodigitales como un mecanismo de demostración de la masculinidad, de normalización de la violencia de género y de inhibición de la participación política de las mujeres en la discusión pública. Esta práctica se define como la generación de discursos de odio que sustentan la violencia, discriminación y desigualdad contra las mujeres a través de burlas, insultos o amenazas en los entornos digitales. El problema se aborda desde el planteamiento de las redes sociodigitales como espacios generizados, donde la participación de las mujeres se entiende como una transgresión al orden de género que se deben normar a través de estos discursos, legitimados por la masculinidad.</p><p><strong>Abstract </strong></p><p><strong></strong>The purpose of this essay is to present some keys for the analysis of cybermysogyny in the socio media as a mechanism of constitution of masculinity, normalization of gender violence, and inhibition of women's political participation in public discussion. This practices is defined as the generation of hate speech that reproduces violence, discrimination and inequality against women through jokes, insults or threats in digital environments. The problem is analyzed from the approach of digital technologies as gendered spaces, where the participation of women is understood as a transgression to gender order that should be regulated through hate speech legitimized by masculinity.</p>

Navigating the Social Media Space for Māori and Indigenous Communities

2018 ◽  
pp. 51-71 ◽  
Author(s):  
Maryann Lee
Keyword(s):  
Social Media ◽  
Indigenous People ◽  
Social Preferences ◽  
Indigenous Communities ◽  
Indigenous Culture ◽  
The Social ◽  
Media Space ◽  
Use Of Social Media ◽  
Indigenous Worldview ◽  
Ways Of Being

This chapter explores how Māori and Indigenous communities are engaging in social media in ways that reflect their cultural aspirations and Indigenous ways of being. Social media provides opportunities for Indigenous people to represent an Indigenous worldview that encompasses cultural, political, and social preferences. Highlighted also in this chapter are the risks inherent within the use of social media for Māori and Indigenous communities: in ways in which the misrepresentation, commodification, and exploitation of Indigenous culture and traditions are amplified through the use of social media that support colonial ideologies and the ongoing practice of colonization.

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