A Study on the Influence of Knowledge Management System Quality in Travel Industry on Knowledge Management Process and Innovation

2019 ◽  
Vol 34 (3) ◽  
pp. 25-42
Author(s):  
Deokhee Cheon ◽  
yungwoong Chung
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Knowledge Management System ◽  
Management Process ◽  
System Quality ◽  
Travel Industry

Development of a Knowledge Management System for the Basic Hand Tools and Machinery Using Ontology Technology

2015 ◽  
Vol 752-753 ◽  
pp. 1360-1367
Author(s):  
U Tit Sriprasert ◽  
A Tikit Sriprasert ◽  
Phuri Kalnaowakun ◽  
Trinet Yingsamcharoen
Keyword(s):  
Knowledge Management ◽  
Standard Deviation ◽  
Information Search ◽  
Management System ◽  
Knowledge Management System ◽  
Management Process ◽  
Search Efficiency ◽  
Hand Tools ◽  
Satisfaction Evaluation ◽  
The Right

The purpose of this study was to develop a knowledge management system for basic hand tools and machinery using ontology technique for increasing information search efficiency and for practical use. Ontology technique was applied to help presenting the system in the form of semantic web using OWL and RAP languages that supported analyses in knowledge management process. The system was designed to meet users’ need. It was tested and evaluated by experts and users.The study showed that the system could help the users to efficiently use the right tools for the right jobs. According to the satisfaction evaluation, the experts and the users were very satisfied with the developed system. The satisfaction mean was 4.34 and the standard deviation was 0.54. This proved that the set hypothesis was true.

Towards a Conceptual Knowledge Management System Based on Systems Thinking and Sociotechnical Thinking

2012 ◽  
pp. 115-130
Author(s):  
Svetlana Sajeva
Keyword(s):  
Complex System ◽  
Knowledge Management ◽  
Systems Thinking ◽  
Strong Correlation ◽  
Management System ◽  
Conceptual Knowledge ◽  
Essential Elements ◽  
Knowledge Management System ◽  
Management Process ◽  
Management Processes

This paper contributes to the field of knowledge management arguing that knowledge management research should be grounded in both systems thinking and sociotechnical thinking. Systems thinking enables the treating of knowledge management broadly, as a complex system, not limited to knowledge management processes, but encompassing other essential elements related to managing knowledge at an organization. Sociotechnical thinking considers both social elements and technology equally important in managing knowledge. The two above mentioned approaches are used to support the idea that, in order to successfully manage knowledge, a balanced sociotechnical knowledge management system should be designed at an organization. The article seeks to investigate the main elements of such a system and to show how these elements relate to each other demonstrating that a strong correlation exists between the knowledge management process and strategic leadership.

scholarly journals Impact of organisational factors on tacit knowledge sharing in HEIs: Focusing the mediating role of KM system quality

2021 ◽  
pp. 1621-1628
Author(s):  
Haleema Hassan
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Tacit Knowledge ◽  
Management System ◽  
Knowledge Management System ◽  
System Quality ◽  
Mediating Role ◽  
Tacit Knowledge Sharing ◽  
Organisational Factors

Higher Education Institutions (HEIs) greatly relies on tacit knowledge sharing. Hence, it is important to investigate the means of promoting knowledge retention. The growth of technology in knowledge management system triggers the transformation of knowledge quality to leverage institutional knowledge. HEIs as knowledge provider needs a knowledge sharing network which can meet the demands of changing knowledge. This paper aims to study the mediating role of knowledge management (KM) system quality between organizational factors and tacit knowledge sharing among academics of HEIs. Barron and Kenny method was used to measure the direct and indirect influence of KM system quality between organisational factors and tacit knowledge sharing. The prelude findings reveal that knowledge management system was effective through organisational factors which promote tacit knowledge sharing among academics of HEIs.

scholarly journals A Proposed Knowledge Management System in SOFCON: Saudi Arabia Perspectives

2014 ◽  
Vol 1 (1) ◽  
pp. 119-128 ◽  
Author(s):  
Hesham Magd ◽  
Salah Hamza
Keyword(s):  
Saudi Arabia ◽  
Knowledge Management ◽  
Quality Management ◽  
Management System ◽  
Explicit Knowledge ◽  
Quality Management System ◽  
Cost Minimization ◽  
Business Environment ◽  
Knowledge Management System ◽  
Management Process

Abstract Knowledge management has became vital in organizations in today's business environment as the implementation of knowledge management tends to provide benefits such as an enhanced way to organize existing corporate knowledge; making individuals more effective at sharing explicit knowledge; and providing new ways to expose tacit knowledge, and in turn this will lead to competitive advantage. It has been argued that the role of quality professional can contribute greatly to knowledge management to include raising strategic awareness, improving the knowledge management process, cost minimization through the usage of one model to blend knowledge management and quality verification and leading the way, and in turn achieving organizational competitiveness. Due to the contribution of quality professional to the enhancement of the knowledge management process, it is suggested that a quality management system that supports all the quality management dimensions and knowledge creation processes will be more effective than one that does not. Therefore, the purpose of this paper is to establish a knowledge management system where quality professional will be a key player in capturing the knowledge needed for the needs of small and medium sized organizations in Saudi Arabia.

scholarly journals Knowledge Management System Untuk Meningkatkan Kualitas Tenaga Kerja

2020 ◽  
Vol 3 (1) ◽  
pp. 53-58
Author(s):  
Mukhammad Khoirullah ◽  
Yuni Sugiarti ◽  
Nia Kumaladewi
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Unified Modeling Language ◽  
Knowledge Management System ◽  
Modeling Language ◽  
Management Process ◽  
Application Development ◽  
Unified Modeling ◽  
Rapid Application Development

Sharing knolwedge merupakan komponen penting dalam meningkatkan kualitas. Namun dalam pelaksanaan di Badan Nasional Penempatan dan Perlindungan Tenaga Kerja Indonesia (BNP2TKI), sharing knowledge menjadi bermasalah ketika yang digunakan masih dilakukan secara manual yaitu dengan bertatap muka dalam pelaksanaannya sehingga, menyebabkan kesulitan bagi pegawai maupun TKI dalam mengimplentasikannya selain itu terdapat redudansi data dalam setiap responnya dan publikasi knowledge yang tidak teratur. Tujuan dari penelitian ini adalah untuk menghasilkan Knowledge Management System (KMS) yang dapat membantu pegawai dan TKI dalam melakukan sharing knowledge agar memperoleh data atau informasi sesuai kebutuhan yaitu dengan menyediakan dokumen, video, berita dan layanan diskusi guna memenuhi kebutuhan KMS. Metode pengumpulan data yang digunakan adalah observasi, wawancara, studi pustaka, untuk pengembangan sistem metode yang digunakan Rapid Application Development (RAD) sedangkan dalam pengimplementasian KMS menggunakan Knowledge Management Process, serta perancangan KMS menggunakan pemodelan Unified Modeling Language (UML). Bahasa pemrograman yang digunakan dalam membangun sistem adalah PHP dan MySQL. Hasil dari penelitian ini adalah sebuah sistem yang dapat memudahkan sharing knowledge antar pegawai BNP2TKI dan TKI agar mendukung peningkatan kualitas TKI.

scholarly journals KNOWLEDGE MANAGEMENT IN THE QUALITY MANAGEMENT SYSTEM OF THE ORGANIZATION OF ADDITIONAL PROFESSIONAL EDUCATION

2021 ◽  
Vol 15 (2) ◽  
pp. 149-159
Author(s):  
M. A. Dombrovskaya ◽  
Keyword(s):  
Knowledge Management ◽  
Professional Education ◽  
Management System ◽  
Explicit Knowledge ◽  
Quality Management System ◽  
Process Approach ◽  
Knowledge Management System ◽  
Management Process ◽  
Irkutsk Region ◽  
Autonomous Institution

Introduction. The paper presents an analysis of the knowledge management system in the organization of additional professional education. The relevance and significance of the study lie in providing grounds for and constructing a knowledge management system and developing a knowledge update management system in terms of the process approach. Description of the knowledge management process. The paper focuses on the development and adoption of a knowledge management system and a knowledge update management system in additional professional education. The main stages of development and adoption of a knowledge management system in the State Autonomous Institution of Continuing Professional Education “Institute for the Development of Education of the Irkutsk Region.” The Institute for the Development of Education of the Irkutsk Region will ensure quality services to external and internal consumers by implementing the knowledge management stages. Organization knowledge management automation. The Institute for the Development of Education of the Irkutsk Region has developed and implemented an automated information system for the effective management of process improvement and knowledge update. Conclusion. The development, implementation, and automation of the knowledge management system and knowledge update according to the proposed algorithm for the implementation of the “Knowledge Management” process will improve the quality of the processes and procedures carried out by the organization. Keywords: knowledge, explicit knowledge, implicit knowledge, individual knowledge, personal knowledge, knowledge management, interested party, process approach.

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