scholarly journals PERFORMANCE ANALYSIS OF REGIONAL GOVERNMENT OWNED ENTERPRISES BANK PERKREDITAN RAKYAT MAJATAMA AND THE REGIONAL WATER SUPPLY COMPANY OF THE MOJOKERTO REGENCY GOVERNMENT IN FINANCIAL PERSPECTIVE

2020 ◽  
Vol 28 (3) ◽  
pp. 181-204
Author(s):  
Kariyoto
Keyword(s):  
Performance Analysis ◽  
Water Supply ◽  
Financial Performance ◽  
Practical Implication ◽  
Positive Trend ◽  
Regional Government ◽  
Administrative Costs ◽  
Water Supply Company ◽  
Regional Water ◽  
July August September

Purpose — The purpose of this study is to evaluate the performance of the Mojokerto Regency 2019 Regional Owned Enterprises (BUMD). Design/methodology/approach — The research method used is descriptive qualitative analysis. The stages of preparatory research determine the techniques used in the analysis. The next stage gathers indicators in measuring financial performance. Determine the criteria in accordance with the theory used for financial performance analysis. Collection and analysis of financial data of BPR Majatama and the Regional Water Company. Findings — The results of the study show that Majatama People's Credit Bank Study of the Gross Value of Bad Debt in July, August, September, and October 2019 are safe. Originality/value — This study evaluates the performance of the People's Credit Bank Majatama. It also evaluates the performance of the Regional Water Supply Company and provides performance recommendations. Practical Implication — The calculation of Gross and Net non-performing loans experiences a positive trend and is far from the maximum limit required by Bank Indonesia of 5%. Regional Water Supply Companies in July, August, September, and October 2019, management is advised to control the general administrative costs, increase revenue and reduce operating costs through efficiency and effectiveness to increase profits in the following month.

Pengaruh Motivasi, Self Awareness Dan Komunikasi terhadap Disiplin Kerja Karyawan di Perusahaan Daerah Air Minum (Pdam) Kabupaten Ponorogo

2020 ◽  
Vol 1 (2) ◽  
Author(s):  
Fitriana Fitriana ◽  
Umi Farida ◽  
Tegoeh Hari Abrianto
Keyword(s):  
Regression Analysis ◽  
Data Analysis ◽  
Water Supply ◽  
Regression Coefficient ◽  
Reliability Test ◽  
Self Awareness ◽  
Validity And Reliability ◽  
Communication Variable ◽  
Water Supply Company ◽  
Regional Water

This study aims to determine the effect of motivation, self awareness and communication on the work discipline of employees in the Regional Water Supply Company (PDAM) of Ponorogo Regency. The location of research in Pramuka Street Number 21, Nologaten, Ponorogo Regency. The population in this study was 102 employees. The sample in this study used 50 respondents. Data collection techniques using questionnaires, then tested with validity and reliability test, while the method of data analysis using multiple regression analysis with the help of SPSS and hypothesis testing partially or simultaneously. The results showed that; (1) Motivation partially influences the work discipline of employees in the Regional Water Supply Company (PDAM) of Ponorogo Regency with a regression coefficient of 0.317, t value of 2.903> t table of 2.012 and sig. of 0.006 <0.05, (2) Self Awareness partially influences the work discipline of employees in the Regional Water Supply Company (PDAM) of Ponorogo Regency with the results of the regression coefficient of 0.409, t value of 3.478> t table of 2.012 and sig. of 0.001 <0.05, (3) Communication partially influences the work discipline of employees in the Regional Water Supply Company (PDAM) of Ponorogo Regency with the results of a regression coefficient of 0.310, t value of 2.178> t table of 2.012 and sig. of 0.035 <0.05, (4) Motivation, self awareness and communication simultaneously affect employee work discipline in the Regional Water Supply Company (PDAM) of Ponorogo Regency with the calculated F value of 14.807> F table 2.81 and sig value. of 0,000 <0.05, (5) Self awareness is the most dominant variable affecting the work discipline of employees in the Regional Water Supply Company (PDAM) of Ponorogo Regency with the result of self awareness variable t value of 3.478 is greater than the value of t variable count motivation and communication variables. Furthermore, from the value of sig. the variable self awareness of 0.001 is smaller than the value of sig. motivation variable and communication variable.

scholarly journals ANALISIS KEPUASAN PELANGGAN PDAM KOTA DENPASAR DITINJAU DARI ASPEK TEKNIS

1970 ◽  
Author(s):  
Separdi Haja ◽  
I N. Norken ◽  
I Ketut Suputra
Keyword(s):  
Performance Analysis ◽  
Customer Satisfaction ◽  
Water Supply ◽  
Gap Analysis ◽  
Technical Aspect ◽  
Life Activity ◽  
Customer Complaints ◽  
Water Supply Company ◽  
Water Meters ◽  
Water Meter

Abstract : Regency Water Supply Company (PDAM) of Denpasar city is one of the PDAM that have a healthy predicate from 2009-2012 based on the results by the assessment Development Support Agency of Water Supply System (BPPSPAM). But in fact many customer complaints are heard in the newspaper and electronic media. From PDAM of Denpasar city annual report in 2013, there were 6,738 cases of complaints regarding service and 83.38 percent came from the technical aspect. This research aims to determine the level of customer satisfaction, the indicators that affect customer satisfaction and indicators affecting what should be improved to increase customer satisfaction reviewed from technical aspect. This research was conducted in Denpasar city with the 398 respondents who are household customer PDAM of Denpasar. The analysis took based on the Importance-Performance analysis and Gap analysis. Importance-Performance analysis resulted in indicators of influence and should be improved to increase customer satisfaction. While the Gap analysis  showed the level of customer satisfaction PDAM of Denpasar city. The majority of customer were dissatisfied with the service received from technical aspects. Shown from the Gap of -1.01 and suitability level of performance and the importance is worth 0.76 (less than 1). The level of customer satisfaction PDAM Denpasar city for complaints of the piping aspect (-1.09) is at a low level satisfaction (-1,059 < I < -1,01), while satisfaction level for the water quality (-0.982), water continuity (-0.975), speed installation of new connections (-1.003) and water meters (-0.973) are at moderate levels of satisfaction(-1,01 < I < -0,961). The indicators that affect customer satisfaction are the clarity of the water, smelly water, flavored water, chemical content, hours of availability of water in the life activity, alertness operators in the installation of new connection, reading the water meter, water meter repair damage, and alertness/speed handling of complaints about the piping. Some performance indicators should be improved by the PDAM of Denpasar city to improve customer satisfaction are the clarity of the water, the smell of the water, the availability of water at life activity, alertness operators in the installation of new connections, water meters repair damage, and alertness/speed handling of complaints about the piping.

scholarly journals An Analysis of Customer’s Satisfaction Level to the Quality of Services Provided by Regional Water Supply Company (PDAM) of Kolaka Regency

2017 ◽  
Vol 9 (1) ◽  
pp. 12
Author(s):  
Niar Astaginy
Keyword(s):  
Service Quality ◽  
Water Supply ◽  
Water System ◽  
Managerial Implication ◽  
Rotation System ◽  
Performance Matrix ◽  
Water Supply Company ◽  
Regional Water ◽  
Level Analysis

The study is devoted to identifying the customer’s expectation for the service quality of the regional water supply company (PDAM) of Kolaka Regency, describing the customer’s perception of its service quality, and projecting the managerial implication to improve the quality of its services. The analysis methods used are conformity level analysis and important performance analysis. The analysis indicates that the highest expectation of the customer rests on the continuous supply of water without rotation system. The best performance of the company in the customer’s perception is in the explanation of the water system installation procedure which is simple and uncomplicated. Based on Important Performance Matrix, it is apparent that quadrant 1 (Primary priorities) has eight attributes, quandrant 2(maintained) has six attributies, quandrant 3(low priority) has four attributies and quandrant 4(excessive) has two attibuties.  

scholarly journals PENGARUH KOMPETENSI DAN PRESTASI KERJA TERHADAP PROMOSI JABATAN PADA (PDAM) TIRTAULI CABANG I PEMATANGSIANTAR

2019 ◽  
Vol 7 (1) ◽  
pp. 15-23
Author(s):  
Edy Teguh Prasetio ◽  
Darwin Lie ◽  
Marisi Butarbutar ◽  
Debi Eka Putri
Keyword(s):  
Regression Analysis ◽  
Correlation Analysis ◽  
Job Performance ◽  
Water Supply ◽  
Work Performance ◽  
Positive Relationship ◽  
Coefficient Of Determination ◽  
Job Promotion ◽  
Water Supply Company ◽  
Regional Water

The objectives of this study are: 1) To find out the description of competency, work performance and promotion in the Regional Water Supply Company (PDAM) Tirtauli Branch I Pematangsiantar. 2) To find out the effect of competency and work performance on promotion in the Regional Water Supply Company (PDAM) Tirtauli Branch I Pematangsiantar both simultaneously and partially.             The results of the study can be summarized as follows: 1) Competence, work performance and promotion are good. 2) The results of the regression analysis are Ŷ = 3.943 + 0.770X1 + 0.345X2 meaning that competency and work performance have a positive and significant effect on job promotion. 3) The results of the correlation analysis obtained nilair = 0.787, meaning that there is a strong and positive relationship between competence and work performance with promotion. 4) Obtained the coefficient of determination R = 0.619 means that the high and low of promotion can be explained by competence and work performance by 39.0%. 5) The research hypothesis H0 is rejected, meaning that competence and work performance have a positive and significant effect on job promotion in the Regional Water Supply Company (PDAM) Tirtauli Branch I Pematangsiantar both simultaneously and partially. Keywords: Competence, Job Performance, and Job Promotion

scholarly journals ANALISIS RASIO LIKUIDITAS DAN RASIO PROFITABILITAS PADA PERUSAHAAN DAERAH AIR MINUM KABUPATEN OGAN KOMERING ULU

2020 ◽  
Vol 5 (1) ◽  
pp. 56
Author(s):  
Yuniarti Anwar ◽  
Yopi Yunsepa ◽  
Rafiza Meliyani
Keyword(s):  
Water Supply ◽  
Good Condition ◽  
Secondary Data ◽  
Primary Data ◽  
Return On Equity ◽  
Average Value ◽  
Industry Standards ◽  
Water Supply Company ◽  
Profitability Ratios ◽  
Regional Water

<em>Analysis of Liquidity Ratios and Profitability Ratios in Ogan Komering Ulu District Water Supply Company. The formulation of the problem in this study is how liquidity ratios and profitability ratios in Ogan Komering Ulu Regional Water Supply Company? The purpose of this study was to determine the liquidity ratios and profitability ratios in the Regional Water Supply Company of Ogan Komering Ulu Regency.</em><em></em><p><em>Data analysis techniques used in research using qualitative and quantitative analysis with descriptive methods. The type of data used are primary data and secondary data. From the results of the analysis of the calculation of the level of liquidity of the Regional Water Supply Company of Ogan Komering Ulu Regency during 2014-2017, the average value of the quick ratio was 903.5%, current ratio 1,008.75% and cash ratio of 58.75%. This shows that the company is in good condition because it has exceeded industry standards where the company is able to fulfill its short-term obligations. And the level of profitability over the past four years, namely 2014-2017, is not in a good condition because the calculation of net profit margin, return on investment, and return on equity has a negative value, this is because the company always loses and has not been able to manage the source of funds owned efficient and effective.</em></p><p><em><br /></em></p><p><strong><em>Keywords</em></strong><strong><em>:</em></strong><strong><em> </em></strong><em>Analysis of financial ratios, liquidity, profitability</em></p>

scholarly journals EVALUASI PENERAPAN AKUNTANSI PAJAK AIR PERMUKAAN PADA PERUSAHAAN DAERAH AIR MINUM KABUPATEN MINAHASA UTARA

2017 ◽  
Vol 12 (01) ◽  
Author(s):  
Stephanie Selina Sheren Wowor ◽  
Inggriani Elim ◽  
Sonny Pangerapan
Keyword(s):  
Surface Water ◽  
Water Supply ◽  
Provincial Government ◽  
Small Surface ◽  
Local Revenue ◽  
Local Taxes ◽  
Tax Laws ◽  
Water Supply Company ◽  
Descriptive Method ◽  
Regional Water

Surface water tax is one of the local taxes levied by the provincial government as one of the sources of local revenue. Surface water taxes are a tax on the collection and/or utilization of surface water. The objective of this research is to know the use of surface water tax accounting whether the use of surface water tax has been in accordance with applicable laws, tax laws and local regulations. The research was conducted at the Regional Water Supply Company (PDAM) of North Minahasa Regency which is located at Worang By Pass Street Number 1, District Airmadidi. The method used in this research is comparative descriptive method. The results show that the PDAM of North Minahasa Regency calculated and paid a relatively small surface water tax for 2014, 2015 and 2016.Keywords : tax, surface water, evaluation

scholarly journals The effect of regional original income and balance funding on regional government financial performance

2019 ◽  
Vol 1 (1) ◽  
pp. 25
Author(s):  
Noor Farieda Awwaliyah ◽  
Ratno Agriyanto ◽  
Dessy Noor Farida
Keyword(s):  
Local Government ◽  
Financial Performance ◽  
Central Government ◽  
Practical Implication ◽  
Linear Regression Analysis ◽  
Secondary Data ◽  
Regional Government ◽  
Local Revenue ◽  
Central Java ◽  
Positive Effect

<p class="IABSSS"><strong>Purpose</strong> - The purpose of the research was to determine the effect of local revenue and intergovernmental revenue on the financial performance of local government.</p><p class="IABSSS"><strong>Method </strong>- This research used Stewardship Theory. The method used is quantitative research method. The method of data analysis used is multiple linear regression analysis. This research used secondary data. The population in this research is the Regency in Central Java which consists of 29 regencies and 6 cities.</p><p class="IABSSS"><strong>Result</strong> - The results showed that first, local revenue had positive effect on financial performance of local government. Second, intergovernmental revenue had positive effect on financial performance of local government. Third, local revenue and intergovernmental revenue together had influence on financial performance of local government.</p><p class="IABSSS"><strong>Implication</strong> - The practical implication of this research is that the Regency Governments in Central Java  are expected to reduce dependence on the central government by optimizing the potential of existing income sources to be able to further improve their financial performance.</p><strong>Originality</strong> - An originality of research is focused on two  variables; regional original income and intergovernmental revenue and uses the measurement of independence index for the dependent variable. financing.

scholarly journals Performance Study of Regional Water Supply Company of Ternate City, North Maluku

2021 ◽  
Vol 1899 (1) ◽  
pp. 012072
Author(s):  
Nani Nagu ◽  
Edward R Ahadian ◽  
Lita A. Latif ◽  
H Fabanyo
Keyword(s):  
Water Supply ◽  
Performance Study ◽  
Water Supply Company ◽  
Regional Water

scholarly journals PENGARUH KUALITAS LAYANAN BERBASIS TEHNOLOGI INFORMASI (TI) TERHADAP KEPUASAN PELANGGAN PADA PERUSAHAAN DAERAH AIR MINUM (PDAM) KABUPATEN BONDOWOSO

2022 ◽  
Vol 18 (1) ◽  
pp. 46-67
Author(s):  
Fathorrasi Fathorrasi ◽  
Suwignyo Widagdo ◽  
Yuniorita Indah Handayani
Keyword(s):  
Information Technology ◽  
Quality Of Service ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Water Supply ◽  
Linear Regression Analysis ◽  
Water Supply Company ◽  
Regional Water ◽  
Variable Quality

Entities both business and public, will improve the quality of service with dimensions that are well applied so that it becomes the key to success in the business and public sector. Good quality service will provide customer satisfaction. Customer satisfaction is the key to business success. Related research to discuss and analyze the effect of services quality based on Information Technology to customer satisfaction of the Regional Water Supply Company of Bondowoso Regency. The data used in this study are primary data obtained through questionnaires. The population of this study is active customers in the service area of ​​the Regional Water Supply Company of Bondowoso Regency with a total sample of 100 people and accidental sampling. For data analysis, the authors used multiple linear regression analysis. Based on the results of the analysis, it can be stated that simultaneously Information Technology (IT) based service quality variables consisting of Reliability, Tangible, Assurance, Empaty and Responsiveness affect customer satisfaction in the Regional Water Supply Company (PDAM) of Bondowoso Regency. Partially, the variable quality of service based on Information Technology (IT) consisting of Reliability, Tangible, Assurance, and Responsiveness affects customer satisfaction in the Regional Water Supply Company (PDAM) of Bondowoso Regency. Where as the variable quality of service based on Information Technology (IT) measured by Empathy partially did not affect customer satisfaction in the Regional Water Supply Company (PDAM) of Bondowoso Regency. Variables in service quality based on Information Technology (IT) as measured by reliability are the dominant variables in influencing the level of customer satisfaction in the Regional Water Supply Company (PDAM) of Bondowoso Regency. Keywords: Service Quality, Reliability, Tangible, Assurance, Empaty      Responsiveness, and Customer Satisfaction

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