Perception of Final Year Hotel Management Students towards Working in Hotel Industry

2015 ◽  
Vol 1 (2) ◽  
Author(s):  
Rajeshree S. Pol ◽  
Hemraj Patil
Keyword(s):  
Work Experience ◽  
Hospitality Industry ◽  
Hotel Industry ◽  
Hotel Management ◽  
Industrial Training ◽  
Negative Work ◽  
Job Opportunities ◽  
Hotel Managers ◽  
Management Students ◽  
The Impact

Although the development of hotel industry can create new job opportunities it is often criticized that the hotel industry provides low skilled and less paid jobs. If todays students are going to be the hotel managers of tomorrow its important to understand their perceptions about hotel jobs. This paper focuses on final year students who have completed their industrial trainings and are ready for placement in hotels. The study finds that the students respondent neither favorable nor unfavorable towards the hotel jobs. The findings also show that there is willingness to work in hotel related jobs or study further about hospitality industry. Though the impact is debatable, a students negative work experience during the industrial training can influence their image of hotel industry.

scholarly journals How do hotels in developing countries manage the impact of COVID-19? The case of Lebanese hotels

2021 ◽  
Vol 33 (3) ◽  
pp. 929-948
Author(s):  
Laurent Yacoub ◽  
Samer ElHajjar
Keyword(s):  
Hospitality Industry ◽  
Hotel Industry ◽  
Content Type ◽  
Global Pandemic ◽  
Management Measures ◽  
Main Challenge ◽  
The Future ◽  
Hotel Managers ◽  
The Impact ◽  
The City

Purpose Many researchers have attempted to outline the effects of the coronavirus (COVID-19) pandemic on the growth of economies across the world. Few researchers consider addressing the COVID-19 pandemic as a crisis that needs effective crisis management measures. In particular, there is a gap in research that maps a way forward that managers can use as a guide to recover and revive the hospitality industry after the pandemic. This paper aims to fill this gap. Design/methodology/approach Data were collected through interviews with 26 hoteliers managing 4- and 5-star hotels in the city of Beirut. Data were analyzed using thematic analysis. Findings Findings show that the level of preparedness toward dealing with such a pandemic had been low. Hotels have been focused on ensuring transparency with the employees, providing adequate information and decentralizing power to the departmental levels to deal with the impacts of COVID-19. Operationally, hotel managers are shifting focus toward more safety-conscious operations across all departments; emphasizing the importance of local tourists rather than complete dependence on foreigners as a source of revenue; increasing flexibility in bookings and cancellations to incentivize customers. Shifts are expected to be made, making operations in hotels more technologically-aligned and focused. Research limitations/implications The aim of this study is to address the managerial reactions of the hotel industry during the COVID-19 pandemic crisis and the potential strategic approaches that hotels might adopt in the future. A focus on the Lebanese context can provide scholars with a new model and inform managers on how to approach a crisis of such nature and magnitude, especially in a country that is facing its worst political and economic crisis. The main challenge of this paper is that it examines the hotel industry only in the Lebanese context. The development of the hospitality sector cannot be studied outside the institutional context in which it operates. Originality/value This paper fulfills an identified need to study to which extent hotel managers were prepared to deal with a crisis the size of a global pandemic, what shifts in strategies were implemented and what is the future of the hospitality industry?

scholarly journals Labor performance as one of the elements of personnel control and management in hotels in Syria

2019 ◽  
Vol 27 (2) ◽  
pp. 303-312
Author(s):  
Morhaf Farhan Alhammoud ◽  
Alexander M Zobov ◽  
Hassan Almyshrqi
Keyword(s):  
Hospitality Industry ◽  
Hotel Industry ◽  
Production Capacity ◽  
Productive Capacity ◽  
Service Productivity ◽  
Suitable Standard ◽  
Productivity Indicators ◽  
Hotel Managers ◽  
Control And Management ◽  
Personnel Control

Increased productivity is one of the least studied and challenging aspects of hotel and restaurant business management. The requirement to ensure productivity growth in order to survive and sustain business, including in Syria’s resurgent hospitality industry, is becoming increasingly important for managers. The active work of hotel managers in motivating and controlling staff in hotels should be a relevant and popular element in the development of a modern entrepreneurial culture, and better service. This article discusses what service productivity means, especially in the hospitality industry. This is confirmed by a study of the degree of compliance of the respondent hotels, which have become the object of the study, and labor productivity indicators in order to find a suitable standard of measurement and management system for the hotel industry in Syria. The article also provides an overview of the latest trends in the hotel business of Syria and a detailed analysis of the current tourism situation in Syria, including the study of the productive capacity of the labor force in the field of tourism and hotel in Syria on the basis of age, gender and educational level of workers in this field. This study has an important impact in determining how to increase production capacity in the sector of tourism and hotel in Syria.

Narcissistic leadership and behavioral cynicism in the hotel industry: the role of employee silence and negative workplace gossiping

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mohammed Aboramadan ◽  
Mehmet Ali Turkmenoglu ◽  
Khalid Abed Dahleez ◽  
Berat Cicek
Keyword(s):  
Structural Equation ◽  
Hotel Industry ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Content Type ◽  
Work Related ◽  
Negative Work ◽  
Employee Silence ◽  
Using Data ◽  
Hotel Managers

Purpose Building on leader-member exchange and social cognitive theories, this paper aims to propose a model of the influence of narcissistic leadership on hotel employees’ behavioral cynicism through the mediating roles of employee silence and negative work-related gossiping on this relationship. Design/methodology/approach The model was examined using covariance-based structural equation modeling using data collected from 468 employees working in several different departments in Italian hotels. Findings The findings illustrate that narcissistic leadership positively affects behavioral cynicism. Furthermore, employee silence and negative work-related gossiping are shown to have a significant mediating effect on this relationship. Practical implications The study may be of use for hotel managers as it demonstrates how narcissism can be very damaging to their organizations and employees. Originality/value To date, this study is the first to examine negative work-related gossiping and employee silence as mediator variables in the relationship between narcissistic leadership and behavioral cynicism in the hotel industry. Further, this research makes a significant contribution to the hospitality literature as the topic of narcissistic leadership has not, to date, been adequately investigated in the sector.

scholarly journals Impact of marketing environment on development of hotel industry at present stage

2020 ◽  
Vol 2020 (4) ◽  
pp. 113-122
Author(s):  
Tatyana Aleksandrovna Makarova ◽  
Ekaterina Valeryevna Abakumova ◽  
Olga Viktorovna Tkachenko
Keyword(s):  
Hospitality Industry ◽  
Hotel Industry ◽  
Marketing Strategies ◽  
Present Stage ◽  
Successful Operation ◽  
Marketing Environment ◽  
Tourism Sector ◽  
Tourism And Hospitality Industry ◽  
Tourism And Hospitality ◽  
The Impact

The article considers the problem of studying the influence of the marketing environment on the development of the hotel industry at the present stage. An overview of the global hotel market is given, the main indicators of collective accommodation facilities in the Russian Federation over 2010–2019 are illustrated. The influence of the marketing environment on the development of the hotel industry at the present stage is revealed. The marketing environment of the tourism and hospitality industry has been studied, the most optimal methods for forecasting demand for hotel services have been identified, and recommendations for creating business planning algorithms in the hotel business have been developed. Attention is drawn to the fact that the business is currently experiencing a crisis caused by the pandemic. The statistical data are provided to compare the state of the market before the pandemic and at the end of the first half of 2020. There have been considered the legislative innovations aimed at stimulating the demand for tourist services. The analysis of the marketing environment of hotels in Astrakhan is carried out. There has been studied the impact on the development of the hospitality industry of such marketing strategies as cost reduction strategy, survival strategy, strategy of maximum and minimum prices, strategy of winning the market or part of it, and innovation strategy. The results of implementing these strategies in business have been analyzed. The most of the existing marketing strategies are designed to maximize income and increase sales; in modern conditions the leading principle of the development of the hospitality industry is keeping the company in the market. For the successful operation and profitability of the hotel business it is necessary to apply combined marketing strategies that are individual for each enterprise in the tourism sector.

scholarly journals The Impact of Firm Size and E-commerce Usage on Business Performance on Hospitality Industry: A case of Libya

2014 ◽  
Vol 13 (3) ◽  
pp. 4265-4275
Author(s):  
Mohamed Ahmed A. Said ◽  
Prof. Madya. Dr. Noor Azlinna Binti Aziz
Keyword(s):  
Firm Size ◽  
Small Businesses ◽  
Business Performance ◽  
Hospitality Industry ◽  
Service Sector ◽  
Business Models ◽  
Hotel Industry ◽  
Strong Relationship ◽  
Medium Size ◽  
The Impact

The hospitality industry is major service sector in most of developed and developing countries in the world economy, and nowadays many hotels implemented e-commerce for their business models and gained great advantages and increase profitability. This study aims to examine the impact of firm size and e-commerce usage on business performance of hospitality industry in general and hotels in Libya in particular. A quantitative approach was applied on hotel industry in Libya, mainly those hotels that have previous practices and experience with e-commerce. The results shows that small and medium size firms in hospitality industry in Libya are facing similar challenges and obstacles to other small businesses when establishing e-commerce website, and also shows a strong relationship between e-commerce usage and business performance, and high increase in profitability when hotels implement e-commerce and start to conduct online booking

scholarly journals Research on impact of employer brand dimensions on competitiveness in hotel industry

Skola biznisa ◽  
2020 ◽  
pp. 35-61
Author(s):  
Jasmina Ognjanović
Keyword(s):  
Human Capital ◽  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Hotel Industry ◽  
Hotel Management ◽  
Five Dimensions ◽  
Employer Brand ◽  
Corporate Social ◽  
Key Resources ◽  
The Impact

Human resources are one of the key resources for gaining and maintaining the competitive advantage of hotels, so increasing the value of human capital becomes a priority for hotel management. One way to increase the value of human capital is to build an employer brand in the hotel industry. The paper aims to examine the relationship between employer brand and competitiveness in the hotel industry. The obtained research results indicate the importance of the following five dimensions of the employer brand: organizational culture, work-life balance, the attractiveness of the hotel, corporate social responsibility, opportunities for training, development and advancement of employees. Results of correlation analysis indicate a positive, significant correlation between employer brand dimensions, while the regression analysis results support the impact of the hotel's employer brand on competitiveness. Corporate social responsibility has a significant impact on competitiveness as one of the dimensions of an employer brand.

Combined CFPR and VIKOR Model for Enhancing the Competencies of Domestic Chain Hotel Groups

2019 ◽  
Vol 18 (03) ◽  
pp. 901-927
Author(s):  
Chui-Hua Liu ◽  
Gwo-Hshiung Tzeng ◽  
Po-Yen Lee
Keyword(s):  
Decision Making ◽  
Hotel Industry ◽  
Multiple Criteria Decision Making ◽  
Hotel Management ◽  
Combined Method ◽  
Two Phase ◽  
Resource Based View ◽  
Decision Making Problem ◽  
Fuzzy Preference Relations ◽  
Hotel Managers

Hotel competency is inherently intangible and multivariate. It involves a multiple-criteria decision-making problem. Particularly in the currently rapidly shrinking hotel market in Taiwan, what determines domestic chain hotel groups’ (DCHGs’) competence and survival involves more complex and multiple factors. A practical and effective tool is urgently required for making appropriate decisions. This paper thus proposes a combined consistent fuzzy preference relations (CFPR) and the VIKOR model, aiming to prioritize criteria and solution alternatives for hotel managers. In contrast to prior studies that have used mathematical programming, the model here is also tested using real-world hotel management cases and expert consultation. First, based upon the resource-based view, we propose 21 criteria and six dimensions as the determinants of DCHG competencies. Then, VIKOR is applied to produce the most appropriate alternatives with the corresponding weights obtained using the CFPR method. The combined method successfully manages the problems of linguistic ambiguity and consistency, determines the relative weights of the different factors and provides a ranking priority. The result is compared with some similar methods and is shown to be more useful and reliable. Finally, the verified model can be used to produce strategies. A decision-maker can make selection(s) from the solution formula. Our study may thus contribute to the hotel industry with the efficient decision-making tool of resource-based view (RSV) and two-phase methodologies.

The Impact of Macroeconomic Factors on the Hotel Industry Through the Financial Leverage Trends

2021 ◽  
pp. 94-111
Author(s):  
Luís Lima Santos ◽  
Conceição Gomes ◽  
Inês Lisboa
Keyword(s):  
Hotel Industry ◽  
Leverage Effect ◽  
Financial Leverage ◽  
Historical Trends ◽  
Current Case ◽  
Macroeconomic Factors ◽  
Hospitality Sector ◽  
New Challenges ◽  
Hotel Managers ◽  
The Impact

In Portugal, news shows that the impact of COVID-19 in the hospitality sector was more noticeable compared to other sectors. This chapter aims to understand the historical trends of hotel industry financial leverage and to analyse the impact of macroeconomic factors on it. Based on the Portuguese reality, it aims to propose a model to be used by managers and shareholders to control the effect of financial leverage over their companies. Two issues are supporting this study: one is if companies evaluate the impact of the chosen financing sources on shareholders' return; another is to understand whether there is a change in the financial leverage effect, either due to macroeconomic factors or due to cyclical factors not controlled by the market, such as the current pandemic (COVID-19) which demands new challenges to companies. Results highlight that the perception of financial leverage by hotel managers is crucial in crisis situations, as the current case of the pandemic caused by COVID-19.

scholarly journals Knowledge Management in the Hotel Industry Before and After the Entry in the EU: The Case of Slovenia

Organizacija ◽  
2010 ◽  
Vol 43 (4) ◽  
pp. 197-201 ◽  
Author(s):  
Helena Rudež
Keyword(s):  
Knowledge Management ◽  
Hotel Industry ◽  
The Other ◽  
Measurement Development ◽  
Knowledge Development ◽  
Actual Knowledge ◽  
Before And After ◽  
Hotel Managers ◽  
The Impact ◽  
The Eu

Knowledge Management in the Hotel Industry Before and After the Entry in the EU: The Case of SloveniaThe paper deals with the impact of the EU entry on knowledge management in the hotel industry in Slovenia. For this purpose, the empirical research on knowledge management was carried out among hotel managers. It explored the changes in knowledge management between 2003 and 2006; that is before and after Slovenia entered the EU. The research revealed a progress in this period of time in knowledge management goals definition, transformation of not-owned into owned knowledge, inclusion of knowledge management in business reports, identification and elimination of the gaps between planned and actual knowledge. On the other hand, there was no further progress in the field of strategies and policy of knowledge management, perception of the importance of knowledge management's measurement, development of measures of knowledge management and diminishment of barriers to knowledge development. Further, several recommendations are suggested for hotel managers.

scholarly journals CEO interview-Mr. Jingbang Zhang, EVP of Yagao Meihua Hotel Management Co., Ltd and CEO of Madison Brand, Shanghai, China

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jun Wen
Keyword(s):  
Design Methodology ◽  
Hotel Industry ◽  
Hotel Management ◽  
Content Type ◽  
Industry Leader ◽  
Tourism And Hospitality ◽  
The Impact

PurposeThe purpose of this paper is to interview Mr. Jingbang Zhang, EVP of Yagao Meihua Hotel Management Co., Ltd & CEO of Madison Brand based in Shanghai, China, regarding the impact of COVID-19 on China’s hotel industry and potential post-COVID-19 trends.Design/methodology/approachInterview with hotel group CEO and industry leader in China.FindingsSeveral effects of COVID-19 and potential trends are discussed from a hotel CEO’s perspective.Originality/valueTourism and hospitality stakeholders will acquire a better understanding of the impacts of COVID-19 on China’s hotel industry and possible post-COVID-19 adjustments

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