scholarly journals Consumers� Gender Difference in Communicating with Doctors on Social Media: Survey Study (Preprint)

2018 ◽  
Author(s):  
Tailai Wu ◽  
Dongqing Zha ◽  
Zhaohua Deng ◽  
Zhuo Chen ◽  
Donglan Zhang ◽  
...  

BACKGROUND Social media is becoming more and more important for communication between doctors and consumers. However, little is known about the effect of doctor-consumer communication on consumers’ health information seeking intention. Meanwhile, gender difference in the effect of doctor-consumer communication has not been studied well. OBJECTIVE The purpose of this study is to investigate how doctor-consumer communication on social media affects consumers’ health information seeking intention and whether this association is moderated by gender. METHODS Based on professional-client interaction theory and social role theory, we propose that doctor-consumer communication can be divided into instrumental and affective communication. These two types of communication influence consumers’ health information seeking intention through trust towards doctors. We also argue that the relationship between doctor-consumer communication and trust towards doctors could be moderated by gender. To validate our proposed research model, we employed the survey method and developed corresponding measurement instruments for constructs in our research model. 352 valid answers were collected from consumers who have experience of communicating with doctors on social media. To analyze the data, partial least square was performed. RESULTS Trust towards doctors was found to influence consumers’ health information seeking intention significantly (t=16.881, P<0.001), while both instrumental (t=6.083, P<0.001) and affective communication (t=5.745, P<0.001) between doctors and consumers on social media influence trust towards doctors significantly. Towards the moderation effect of gender, the effect of both instrumental (t=12.87, P<0.001) and affective communication (t=7.3, P<0.001) on trust towards doctors is greater for females than for males. CONCLUSIONS This study not only demonstrates the effect of doctor-consumer communication on social media on consumers’ health information seeking intention, but also uncovers the role of gender in the impact of doctor-consumer communication. To consider the different genders in doctor-consumer communication on social media, we can understand the effect of doctor-consumer communication on social media on consumers’ health information seeking behavior better and deeper.

2020 ◽  
pp. 096100062096284
Author(s):  
Zhenping Lin ◽  
Yao Zhang ◽  
Miriam Matteson ◽  
Xiaoming Li ◽  
Xiaoming Tu ◽  
...  

This study examined the eHealth literacy, health knowledge, health behavior of a population of older Chinese adults, and the impact of using library or community activities for health information seeking. A survey was conducted among 215 participants 45 years or older. Data were analyzed using chi-square test, one-way analysis of variance, bivariate correlation, and multiple regression. The results showed that participants who were urban residents, non-farm workers, and had 9 years of education or more were more likely to use the library or community activities for health information seeking. Health behavior had a significant relationship with eHealth literacy and health knowledge. Both eHealth literacy and health knowledge showed a significant positive relationship with using the library or community activities for health information. These results support the idea that libraries play an important role in providing high-quality eHealth literacy services to enhance healthy behavior and health outcomes in their communities.


2017 ◽  
Author(s):  
Tailai Wu ◽  
Zhaohua Deng ◽  
Zhanchun Feng ◽  
Darrell J Gaskin ◽  
Donglan Zhang ◽  
...  

BACKGROUND Both doctors and consumers have engaged in using social media for health purposes. Social media has changed traditional one-to-one communication between doctors and patients to many-to-many communication between doctors and consumers. However, little is known about the effect of doctor-consumer interaction on consumers’ health behaviors. OBJECTIVE The aim of this study was to investigate how doctor-consumer interaction in social media affects consumers’ health behaviors. METHODS On the basis of professional-client interaction theory and social cognitive theory, we propose that doctor-consumer interaction can be divided into instrumental interaction and affective interaction. These two types of interactions influence consumers’ health behaviors through declarative knowledge (DK), self-efficacy (SE), and outcome expectancy (OE). To validate our proposed research model, we employed the survey method and developed corresponding measurement instruments for constructs in our research model. A total of 352 valid answers were collected, and partial least square was performed to analyze the data. RESULTS Instrumental doctor-consumer interaction was found to influence consumers’ DK (t294=5.763, P<.001), SE (t294=4.891, P<.001), and OE (t294=7.554, P<.001) significantly, whereas affective doctor-consumer interaction also impacted consumers’ DK (t294=4.025, P<.001), SE (t294=4.775, P<.001), and OE (t294=4.855, P<.001). Meanwhile, consumers’ DK (t294=3.838, P<.001), SE (t294=3.824, P<.001), and OE (t294=2.985, P<.01) all significantly affected consumers’ health behaviors. Our mediation analysis showed that consumers’ DK, SE, and OE partially mediated the effect of instrumental interaction on health behaviors, whereas the three mediators fully mediated the effect of affective interaction on health behaviors. CONCLUSIONS Compared with many intentional intervention programs, doctor-consumer interaction can be treated as a natural cost-effective intervention to promote consumers’ health behaviors. Meanwhile, both instrumental and affective interaction should be highlighted for the best interaction results. DK, SE, and OE are working mechanisms of doctor-consumer interaction.


2020 ◽  
Author(s):  
Ayham Research Group ◽  
Rashad Almahayni

BACKGROUND The wide-spread use of the internet, and the numerous websites and platforms it provides access to allow users to reach a multitude of articles on almost any topic, which raises the issue of the quality and reliability of the information obtained online. Without denying the existence of reliable websites, the main question remains whether information seekers are reaching these websites. While many studies have been done to answer these questions, few were undertaken in third world countries. OBJECTIVE This study attempts to shed light on the current Health Information Seeking Behaviors (HISB) in Syria, to provide data, and to lay the ground for future studies. METHODS This is a cross-section study that used a questionnaire to identify and measure different HISB habits in Syria. A chi-square test was used to study the relations between different demographic groups and different HISB groups, and the relations between Different HISB groups. The study used the DISCERN Instrument to assess the reliability and quality of the information obtained by participants, and the means for the reliability score, the quality score, and the total DISCERN Instrument score were calculated and compared to scores of different methods of HISB with a T-score test. RESULTS The study suggests that Search Engines are the most commonly used method when actively seeking health information (52%), followed by official websites (26.6%) and unofficial websites (11.8%), with social media being the least used method (9.7%). Official websites scored the highest mean on the DISCERN Instrument score with 3.77 (±0.651), and the highest mean in reliability with 4.02 (±0.598), while social media scored the highest mean in quality with 3.53 (±1.014). Search Engines scored the lowest means in all 3 aspects, with a total DISCERN score of 3.35 (±0.715), a reliability score of 3.57 (±0.712), and a quality score of 3.11 (±0.915). CONCLUSIONS Official websites need to take more steps to provide better quality information for users. Non-medical provider users search for overview more often, therefore official websites should provide an overview of the topics at the start of their materials.


2021 ◽  
Vol 12 (3) ◽  
pp. 1371-1376
Author(s):  
Mira Kartiwi Et.al

The advancement of technology has changed how parents engage in health information seeking activities through the Internet. Such trends not only shown in developed countries but also most of developing economies as the growth of population access to Internet have been steadily increased in the past ten years. Despite the growing penetration rate, little is known on the extent the Internet is being used by parents to obtain health-related information to improve the wellbeing of their children in developing countries. Five hundred and nineteen responses were collected from parents in selected areas of Klang Valley region in Malaysia. The collected data were analysed by partial least square method of structural equation modelling. The results indicated a positive relationship between information satisfaction and online health information seeking continued use. The moderating role of household income and education are confirmed. The research implications of our results would help medical practitioners and policymaker to design the appropriate supports and awareness programs for parents on the risk and benefits of using online health information.


2018 ◽  
Author(s):  
Kassaye Yitbarek Yigzaw ◽  
Rolf Wynn ◽  
Luis Marco-Ruiz ◽  
Andrius Budrionis ◽  
Sunday Oluwafemi Oyeyemi ◽  
...  

BACKGROUND The internet is being widely used for seeking health information. However, there is no consensus on the association between health information seeking on the internet and the use of health care services. OBJECTIVE We examined the association between health information seeking via the internet and physician visits. In addition, we investigated the association between online health information seeking and the decisions to visit and not to visit a physician. METHODS We used the cross-sectional electronic health (eHealth) data of 18,197 participants from the seventh survey of the Tromsø Study (Tromsø 7). The participants were aged ≥40 years and living in Tromsø, Norway. We used logistic regression models to examine the association between online health information seeking and physician visits, the decision to visit a physician, and the decision not to visit a physician, with adjustment for the demographic status, socioeconomic status, and health status of the participants. RESULTS The use of Web search engines was associated with a physician visit. However, the association was moderated by age, and the OR decreased as age increased. The ORs for the use of Web search engines were 1.99 (95% CI 1.94-2.02) and 1.07 (95% CI 1.03-1.12) at ages 40 and 80 years, respectively. The decision to visit a physician was associated with the use of Web search engines (OR 2.95, 95% CI 2.03-4.46), video search engines (OR 1.43, 95% CI 1.21-1.70), and health apps (OR 1.26, 95% CI 1.13-1.42). The association between social media use and the decision to visit a physician was moderated by gender. Women who used social media had 1.42 (95% CI 1.31-1.55) times higher odds of deciding to visit a physician, whereas the decision to visit a physician was not different between men who used social media and those who did not use social media. Conversely, the decision not to visit a physician was associated with the use of Web search engines (OR 2.78, 95% CI 1.92-4.18), video search engines (OR 1.27, 95% CI 1.07-1.51), social media (OR 1.28, 95% CI 1.10-1.49), and health apps (OR 1.20, 95% CI 1.07-1.35). CONCLUSIONS Health information found on the internet was positively associated with both the decision to visit a physician and the decision not to visit a physician. However, the association of health information seeking with the decision to visit a physician was slightly stronger than the association with the decision not to visit a physician. This could imply that the use of eHealth services is associated with a resultant increase in physician visits. In summary, our findings suggest that the internet serves as a supplement to health care services rather than as a replacement.


Author(s):  
Shaikha Aldukhail ◽  
Israel Agaku

Abstract Background: In the 2006, landmark ruling, US District Judge Gladys Kessler instructed tobacco companies to disseminate corrective-statements (CSs) against their products through media advertisements. This study objectives were to (1) examine the proportion of adults who were exposed to each of the five CS messages ; and to (2) describe the association between exposure to CSs and health-information seeking behavior among the US adult population.Methods: Data, settings, participants, outcomes, and statistical approach.We analyzed the most recent nationally representative data from the population-based cross-sectional survey of US adults, the Health Information National Trends Survey (HINTS5-Cycle2,2018). Data collection began in January 2018 and concluded in May 2018, and analysis took place from May 2019 to October 2019. Statistical significance was defined as a P-value less than 0.05, and all tests were 2-tailed. All data were weighted to be nationally representative.Results: Key findings.Exposure to CS was not independently associated with health-information seeking behavior. Among exposed, those with less than high school education sought out health information significantly less (70.2%, 95%CI=53.8-86.5) compared to college graduates (93.3%, 95%CI=90.8 - 95.7) (p<0.0002); exposed females reported higher prevalence of seeking healthinformation 88.4% (95%CI= 85.9– 90.96) compared to males at 75.4% (95%CI =67.3– 83.6) (p<0.0001). Assessing the impact of CS language and advertisement framing on message recall, we found that majority reported exposure to (Message 1) “health effects of smoking.” estimated at 85.8% (95%CI= 82.9 – 88.6). Followed by 65.8% (95%CI= 61.1 – 70.5) recalling (Message 2) “health effects of secondhand smoke”.Our logistic regression analysis revealed that the odds of health information seeking were two times higher in females (Adjusted Odds Ratio [AOR], 2.07; 95%CI=1.59- 2.69); while odds were 2.55 folds higher among those who had at least college education (95% CI= 1.26 - 5.21), compared with less than high school. Compared to white adults, odds of seeking health information were lower among Blacks (AOR=0.46; 95%CI=0.29 - 0.74) and Hispanics (AOR=0.51; 95%CI= 0.33 - 0.79).Conclusions: Key message and implications.This study found that the court ordered national antismoking advertising campaign had different exposure and recall patterns in subgroups depending on the message category. While some messages were easier to recall others, perhaps more technical ones, were less likely to make an impact on participants’ memory and prompt change to health behavior.


Sign in / Sign up

Export Citation Format

Share Document