scholarly journals Data Analysis and Sentiment Analysis on Amazon Reviews

2021 ◽  
Vol 9 (12) ◽  
pp. 2200-2206
Author(s):  
Raj Sinha
Keyword(s):  
Data Analysis ◽  
Sentiment Analysis ◽  
Opinion Mining ◽  
Research Field ◽  
Classification Algorithms ◽  
Product Reviews ◽  
Human Language ◽  
Using Data ◽  
The Given ◽  
Automatic Systems

Abstract: In the present scenario, a person wants ease in their lives, so E-commerce has become a great and admirable involvement in providing the availability of any product at the doorsteps. But how a person can know the efficiency and originality of the product just by looking at the pictures and the details of the product on the websites. To overcome these issues the E-commerce websites have introduced the concept of the Reviews. Reviews are written by the customers who have already purchased it. Studies show that Product reviews are one of the most important points one considers during the purchasing from E-commerce websites like Flipkart, Snapdeal, Amazon and so on. This paper proposes a model that detects whether the given review is positive, negative, or neutral using the method of sentiment analysis. And using Data Analysis we can find the extension of this paper, we are planning to use a type of sentiment analysis, Opinion Mining which is the research field that predominantly makes automatic systems that will find opinion from the text written in human language. Using opinion mining, we can find whether the given reviews are fake or not. In this paper we have used Amazon food reviews data and based on the rating given by the user we are classifying reviews as positive, negative, or neutral. For positive review ratings given were 4 and 5. For negative review ratings given were 1 and 2. For neutral, rating given was 3. Based on these ratings, we are performing sentiment analysis using Scikit Learn and finding the accuracies of various classification algorithms. We are using Jupyter Notebook for visualization of documents and live coding. Keywords: Data analysis, classification algorithms, data visualization, machine learning

scholarly journals Sentiment Analysis and Summarization of Social Media Content using Topic Modeling

2020 ◽  
Vol 9 (3) ◽  
pp. 209-212
Keyword(s):  
Data Mining ◽  
Social Media ◽  
Sentiment Analysis ◽  
Topic Modeling ◽  
Opinion Mining ◽  
Text Documents ◽  
Topic Identification ◽  
Key Factor ◽  
Polarity Classification ◽  
Using Data

Explosion of Web 2.0 had made different social media platforms like Facebook, Twitter, Blogs, etc a data hub for the task of Data Mining. Sentiment Analysis or Opinion mining is an automated process of understanding an opinion expressed by customers. By using Data mining techniques, sentiment analysis helps in determining the polarity (Positive, Negative & Neutral) of views expressed by the end user. Nowadays there are terabytes of data available related to any topic then it can be advertising, politics and Survey Companies, etc. CSAT (Customer Satisfaction) is the key factor for this survey companies. In this paper, we used topic modeling by incorporating a LDA algorithm for finding the topics related to social media. We have used datasets of 900 records for analysis. By analysis, we found three important topics from Survey/Response dataset, which are Customers, Agents & Product/Services. Results depict the CSAT score according to Positive, Negative and Neutral response. We used topic modeling which is a statistical modeling technique. Topic modeling is a technique for categorization of text documents into different topics. This approach helps in better summarization of data according to the topic identification and depiction of polarity classification of sentiments expressed.

scholarly journals Rule-based Sentiment Degree Measurement of Opinion Mining of Community Participatory in the Government of Surabaya

2018 ◽  
Vol 6 (2) ◽  
pp. 200-216 ◽  
Author(s):  
Berlian Juliartha Martin Putra ◽  
Afrida Helen ◽  
Ali Ridho Barakbah
Keyword(s):  
Data Collection ◽  
Sentiment Analysis ◽  
Opinion Mining ◽  
Task Complexity ◽  
Government Agency ◽  
Classification Algorithms ◽  
Bayes Classifier ◽  
Rule Based ◽  
The Government ◽  
New System

Diskominfo Surabaya, as a government agency, received much community participatory for improvement of governmental services, with increasing number of 698, 2717, 4176 and 4298 participatory data respectively in 2011, 2012, 2013 and 2014. It is challenging for Diskominfo Surabaya to set a target by giving the response back within 24 hours. Due to task complexity to address the degree of participatory and to categorize the group of participatory, they faced difficulty to fulfill the target. In this research, we present a new system for measuring the sentiment degree of community participatory. We provide 5 functions in our system, which are: (1) Data Collection, (2) Data Preprocessing, (3) Text Mining, (4) Sentiment Analysis and (5) Validation. We propose our rule-based technique for the sentiment analysis of opinion mining with detection of 8 important parts, which are (1) Verb, (2) Adjective, (3) Preposition, (4) Noun, (5) Adverb, (6) Symbol, (7) Phrase, and (8) Complimentary. For applicability of our proposed system, we made a series of experiment with 410 data of community participatory in Twitter for Diskominfo Surabaya and compared with other sentiment classification algorithms which are SVM and Naive Bayes Classifier. Our system performed 77.32% rate of accuracy and outperformed to other comparing algorithms.

scholarly journals Application of Naïve Bayes Algorithm in Sentiment Analysis of Filipino, English and Taglish Facebook Comments

2020 ◽  
Vol 4 (5) ◽  
pp. 73-77
Keyword(s):  
Social Media ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Opinion Mining ◽  
Naive Bayes ◽  
Naïve Bayes ◽  
Product Reviews ◽  
Documentary Data ◽  
The Social ◽  
Bayes Algorithm

The World Wide Web has boosted its content for the past years, it has a vast amount of multimedia resources that continuously grow specifically in documentary data. One of the major contributors of documentary contents can be evidently found on the social media called Facebook. People or netizens on Facebook are actively sharing their opinion about a certain topic or posts that can be related to them or not. With the huge amount of accessible documentary data that are seen on the so-called social media, there are research trends that can be made by the researchers in the field of opinion mining. A netizen’s comment on a particular post can either be a negative or a positive one. This study will discuss the opinion or comment of a netizen whether it is positive or negative or how she/he feels about a specific topic posted on Facebook; this is can be measured by the use of Sentiment Analysis. The combination of the Natural Language Processing and the analytics in textual form is also known as Sentiment Analysis that is use to the extraction of data in a useful manner. This study will be based on the product reviews of Filipinos in Filipino, English and Taglish (mixed Filipino and English) languages. To categorize a comment effectively, the Naïve Bayes Algorithm was implemented to the developed web system.

scholarly journals Sentiment Analysis of Review Data of a Product Using Python

2018 ◽  
Vol 7 (3.12) ◽  
pp. 674
Author(s):  
P Santhi Priya ◽  
T Venkateswara Rao
Keyword(s):  
Natural Language Processing ◽  
Natural Language ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Opinion Mining ◽  
The Other ◽  
Product Reviews ◽  
Prime Problem

The other name of sentiment analysis is the opinion mining. It’s one of the primary objectives in a Natural Language Processing(NLP). Opinion mining is having a lot of audience lately. In our research we have taken up a prime problem of opinion mining which is theSentiment Polarity Categorization(SPC) that is very influential. We proposed a methodology for the SPC with explanations to the minute level. Apart from theories computations are made on both review standard and sentence standard categorization with benefitting outcomes. Also, the data that is represented here is from the product reviews given on the shopping site called Amazon.  

scholarly journals Sentiment Analysis on E-commerce Product using Machine Learning and Combination of TF-IDF and Backward Elimination

2020 ◽  
Vol 8 (6) ◽  
pp. 2862-2867
Keyword(s):  
Machine Learning ◽  
Support Vector Machine ◽  
Feature Selection ◽  
Sentiment Analysis ◽  
Opinion Mining ◽  
Classification Performance ◽  
Support Vector ◽  
Product Reviews ◽  
Feature Selection Technique ◽  
Backward Elimination

E-commerce is a website or mobile application platform that help people to buy products. Before purchasing the product, customer will decide to buy it or not by reading the review from previous buyer. There is a problem that there are a lot of review so it will take a long time for customer to read it all. This research will be using sentiment analysis method to classify the review data. Sentiment analysis or opinion mining is a machine learning approach to classify and analyse texts or documents about human’s sentiments, emotions, and opinions. In this research, sentiment analysis was used to classify product reviews from e-commerce websites into positive or negative classes. The results could be processed further and be used to summarize customers' opinions about a certain product without reading every single review. The goal of this research is to optimize classification performance by using feature selection technique. Terms Frequency-Inverse Document Frequency (TF-IDF) feature extraction, Backward Elimination feature selection, and five different classifiers (Naïve Bayes, Support Vector Machine, K-Nearest Neighbour, Decision Tree, Random Forest) were used in analysing the sentiment of the reviews. In this research, the dataset used are Indonesian language and classified into two classes(positive and negative). The best accuracy is achieved by using TF-IDF, Backward Elimination and Support Vector Machine (SVM) with a score of 85.97%, which increases by 7.91% if compared to the process without feature selection. Based on the results, Backward Elimination feature selection succeeded in improving all performance for all classifiers used in this research.

Tasks, Approaches, and Avenues of Opinion Mining, Sentiment Analysis, and Emotion Analysis

2021 ◽  
pp. 171-209
Author(s):  
Amira M. Idrees ◽  
Fatma Gamal Eldin ◽  
Amr Mansour Mohsen ◽  
Hesham Ahmed Hassan
Keyword(s):  
Social Media ◽  
Natural Language Processing ◽  
Natural Language ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Potential Benefit ◽  
Opinion Mining ◽  
Product Reviews ◽  
Huge Amount ◽  
Know How

Every successful business aims to know how customers feel about its brands, services, and products. People freely express their views, ideas, sentiments, and opinions on social media for their day-to-day activities, for product reviews, for surveys, and even for their public opinions. This process provides a fortune of valuable resources about the market for any type of business. Unfortunately, it's impossible to manually analyze this massive quantity of information. Sentiment analysis (SA) and opinion mining (OM), as new fields of natural language processing, have the potential benefit of analyzing such a huge amount of data. SA or OM is the computational treatment of opinions, sentiments, and subjectivity of text. This chapter introduces the reader to a survey of different text SA and OM proposed techniques and approaches. The authors discuss in detail various approaches to perform a computational treatment for sentiments and opinions with their strengths and drawbacks.

scholarly journals A Comparative Study of Different Classification Techniques for Sentiment Analysis

2020 ◽  
Vol 11 (1) ◽  
pp. 49-57
Author(s):  
Soumadip Ghosh ◽  
Arnab Hazra ◽  
Abhishek Raj
Keyword(s):  
Social Media ◽  
Support Vector Machine ◽  
Logistic Regression ◽  
Decision Tree ◽  
Comparative Study ◽  
Sentiment Analysis ◽  
Opinion Mining ◽  
Support Vector ◽  
Product Reviews ◽  
Accurate Model

Sentiment analysis denotes the analysis of emotions and opinions from text. The authors also refer to sentiment analysis as opinion mining. It finds and justifies the sentiment of the person with respect to a given source of content. Social media contain vast amounts of the sentiment data in the form of product reviews, tweets, blogs, and updates on the statuses, posts, etc. Sentiment analysis of this largely generated data is very useful to express the opinion of the mass in terms of product reviews. This work is proposing a highly accurate model of sentiment analysis for reviews of products, movies, and restaurants from Amazon, IMDB, and Yelp, respectively. With the help of classifiers such as logistic regression, support vector machine, and decision tree, the authors can classify these reviews as positive or negative with higher accuracy values.

scholarly journals Sentiment analysis: a challenge

2018 ◽  
Vol 7 (2.27) ◽  
pp. 291 ◽  
Author(s):  
Ekta Gupta ◽  
Ashok Kumar ◽  
Manish Kumar
Keyword(s):  
Sentiment Analysis ◽  
Language Processing ◽  
Opinion Mining ◽  
Accurate Result ◽  
Product Reviews ◽  
General Process ◽  
Sentence Level ◽  
Complete Procedure ◽  
Future Work ◽  
Online Buying

Sentiment analysis or judgment/thoughts mining is one of the major jobs of NLP (Natural Language Processing). Sentiment analysis has acquired much awareness in recent years. In this paper, our focus is to approach the problem of sentiment polarity assortment, which is one of the elementary problems of sentiment analysis. A general process for sentiment polarity assortment is considered with complete procedure explanation. Data used in this research are online buying product reviews collected from the shopping platform Amazon.com. Experiments for both sentence-level assortment and review-level assortment are executed with guarantee outcomes. Sentiment analysis will help to enhance the business with its performance of giving accurate result .In the end; we also give awareness into our future work on sentiment analysis. From last decade there is no such work has done on sentiment analysis to improve the product quality on the basis of what the customer needs and sometimes it is introduce as opinion mining while the importance in this case is on extraction.  

scholarly journals Sentiment Trend Analysis of Big Data

2019 ◽  
Vol 8 (10) ◽  
pp. 59-64
Keyword(s):  
Decision Making ◽  
Social Media ◽  
Big Data ◽  
Sentiment Analysis ◽  
Real Time ◽  
Language Processing ◽  
Opinion Mining ◽  
Data Sources ◽  
Product Reviews

Various fields like Text Mining, Linguistics, Decision Making and Natural Language Processing together form the basis for Opinion Mining or Sentiment Analysis. People share their feelings, observations and thoughts on social media, which has emerged as a powerful tool for rapidly growing enormous repository of real time discussions and thoughts shared by people. In this paper, we aim to decipher the current popular opinions or emotions from various sources, hence, contributing to sentiment analysis domain. Text from social media, blogs and product reviews are classified according to the sentiment they project. We re-examine the traditional processes of sentiment extraction, to incorporate the increase in complexity and number of the data sources and relevant topics, while re-populating the meaning of sentiment. Working across and within numerous streams of social media, expression of sentiment and classification of polarity is re-examined, thereby redefining and enhancing the realm of sentiment. Numerous social media streams are analyzed to build datasets that are topical for each stream and are later polarized according to their sentiment expression. In conclusion, defining a sentiment and developing tools for its analysis in real time of human idea exchange is the motive.

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