scholarly journals INFORMATION TECHNOLOGY GOVERNANCE IN A SHARIA MICROFINANCE INSTITUTION: AN EVALUATION BASED ON COBIT 5 FRAMEWORK

2020 ◽  
Vol 9 (1) ◽  
Author(s):  
Zayyinatul Khusna ◽  
Syaiful Ali

This research aimed to analyze the implementation of Information Technology (IT) management and to measure the level of IT management in Bina Ummat Sejahtera KSPPS BMT (Saving-Loan Cooperation and Sharia Financial Baitul Maal Wat Tamwil) using the COBIT framework 5. Bina Ummat Sejahtera KSPPS BMT is one of the Sharia Micro Finance Institutions in Central Java. The process capability model in COBIT 5 was used to measure the level of IT management in Bina Ummat Sejahtera KSPPS BMT. This research applied a qualitative approach using interviews and documentation to collect data. The results show that Bina Ummat Sejahtera KSPPS BMT has implemented the management process and met all the process domains in the COBIT 5 framework. Also, the level of IT governance at Bina Ummat Sejahtera KSPPS BMT is currently at level 3 (established process), the defined process level. Overall, the management process can only reach the level of "largely achieved" (L) so that it makes assessment unable to proceed to the next level, which is the deployment process. The results are expected to provide information and input to Bina Ummat Sejahtera KSPPS BMT in optimizing the implementation of its IT management.==================================================================================================Tata Kelola Teknologi Informasi pada Lembaga Keuangan Mikro Syariah: Evaluasi Berdasarkan Kerangka COBIT 5. Penelitian ini memiliki tujuan untuk menganalisis penerapan tata kelola Teknologi Informasi (TI) dan mengukur tingkat pengelolaan TI pada KSPPS BMT Bina Ummat Sejahtera dengan menggunakan framework COBIT 5. KSPPS BMT Bina Ummat Sejahtera adalah salah satu Lembaga Keuangan Mikro Syariah di Jawa Tengah. Model kapabilitas proses dalam COBIT 5 digunakan untuk mengukur tingkat pengelolaan TI pada KSPPS BMT Bina Ummat Sejahtera. Penelitian ini menggunakan pendekatan kualitatif dengan metode pengumpulan data wawancara dan dokumentasi. Hasil penelitian menunjukkan bahwa KSPPS BMT Bina Ummat Sejahtera telah menerapkan proses tata kelola dan memenuhi semua domain proses pada framework COBIT 5. Selanjutnya, tingkat pengelolaan TI pada KSPPS BMT Bina Ummat Sejahtera saat ini berada pada level 3 established process tingkat proses definisi. Pada tingkat proses definisi secara keseluruhan proses tata kelola hanya dapat dicapai sebagian besar atau largely achieved (L), sehingga penilaian tidak dapat dilanjutkan pada tingkat selanjutnya yaitu proses penyebaran. Hasil dari penelitian ini diharapkan dapat memberikan informasi dan masukan kepada KSPPS BMT Bina Ummat Sejahtera dalam mengoptimalkan pelaksanaan tata kelola TI. 

Author(s):  
I Ketut Adi Purnawan

 Implementation of  Information Technology (IT) in an organization require significant costs with high risk  of  failure [3]. Managing data is  a matter that must be done continuously by the organization and accompanied by monitoring and measurement of achievement that has been done as to meet the aspect of integrity, availablility. In this study using COBIT as a frame work in preparing the guidelines for information technology governance at PT.  X  on  DS11,  which  focuses  on  management of  data  about  the  level  of  concern  for management (management awareness) and  maturity level (maturity level).  The study and analysis indicates that the level of concern for management (management awareness) PT. X already on a fairly level and maturity level for the current maturity level (as is) at level 3 (defined process) and to the expected level of maturity located at level 5 (optimized). From the overall study results showed that PT. X has recognized that the data is an important organizational asset.


2018 ◽  
Author(s):  
khoiriazulhijah

Call center ESQ merupakan aplikasi berbasis web yang digunakan oleh tim telemarketing, timtelecorporate, finance, dan BM (Branch Manager) untuk menjalankan fungsi bisnis ESQ LC. Data sudah menjadiaset penting dalam perusahaan untuk mengantisipasi hal-hal yang tidak diinginkan berkaitan denganpenyalahgunaan data maka harus dilakukan audit. Pentingnya informasi, maka kebijakan tentang keamanan sistemmerupakan salah satu aspek yang sangat penting dalam sebuah sistem informasi. Audit Sistem Informasi menjadisebuah solusi untuk mengukur sejauh mana selama ini sistem call center melakukan proses DS5 dan DS11 agarESQ LC dapat melakukan perbaikan-perbaikan. IT (Information Technology) Governance merupakan strukturhubungan dan proses untuk mengarahkan dan mengendalikan organisasi untuk mencapai tujuannya denganmenambahkan nilai ketika menyeimbangkan risiko dibandingkan dengan TI dan prosesnya. Kerangka kerja COBIT(Control Objective For Information and Related Technology) versi 4.1, dimana COBIT mempunyai tujuan untukmengendalikan TI terkait dan merupakan suatu standar yang telah diakui cukup baik pada tingkat internasional.Dalam penelitian ini membahas 1 domain yaitu Deliver and Support dari 4 domain yang ada di COBIT denganpembahasan dibatasi pada tingkat control process pengelolaan data (DS11) dan memastikan keamanan sistem(DS5) untuk management awareness dan maturity level. Hasil dari audit sistem informasi adalah tingkat kinerjaproses DS5 (memastikan keamananan sistem) dan DS11 (pengelolaan data) adalah sedang. Maturiy Level DS5 danDS11 saat ini (as is) ada pada level 3 kondisi di mana perusahaan telah memiliki prosedur standar formal dantertulis yang telah disosialisasikan ke segenap jajaran manajemen dan karyawan untuk dipatuhi dan dikerjakandalam aktivitas sehari-hari tapi kurang ada pengawasan untuk menjalankan itu semua. Dan (to be) yangdiharapkan menunjukkan level 4 perusahaan memiliki indikator sebagai sasaran terhadap kinerja proses TI sertaterdapat fasilitas untuk memonitor dan mengukur prosedur yang sudah berjalan. Rekomendasi ke level 4 ITGovernance ini dibuat guna meningkatkan kinerja call center di ESQ LC. Usulan Performance Indicator danOutcome Measure diharapkan dapat diterapkan agar proses TI tercapai sesuai dengan tujuan yang diharapkandalam DS5 dan DS11.Kata Kunci: Audit, call center, IT Governance, Activities dan IT Goals, COBIT.


2021 ◽  
Vol 3 (2) ◽  
pp. 341-351
Author(s):  
Abdurrahman Harits ◽  
Gilang Muhamad Noer ◽  
Aris Puji Widodo

PT. Jasa Cendekia Indonesia is a company engaged in the field of recruitment, training and consulting in the provision of human resources. Currently PT. Jasa Cendekia Indonesia has more than 500 outsourcing employees, puts hundreds of Indonesians into the job market and serves more than 30 multinational companies, of course companies need systems that are able to manage and carry out company work operations. This research study aims to conduct an assessment of Information Technology Governance at PT. Jasa Cendekia Indonesia which focuses on the DSS01 domain (manage operations) is measured using the Capability Level in the Cobit 5 Framework. The results obtained from this assessment are needed as an evaluation and input for improvements to Information Technology Governance at PT. Jasa Cendekia Indonesia in the future. The level of ability of PT. Jasa Cendekia Indonesia in the DSS01 process is at a value of 2.80 while the expected level of ability is at level 3 (established process). The recommendation to reach level 3 is expected to be implemented to improve the performance of PT. Jasa Cendekia Indonesia according to the DSS01 process.


Author(s):  
Fitria Febriani ◽  
Augie David Manuputty

The Salatiga Class I District Court is a government agency that has implemented Information Technology (IT) governance which has problems in IT management, so the purpose of this study is to evaluate information technology governance using the COBIT 5 framework by determining the level of capability and gaps. The results of the recapitulation of the questionnaire with the Likert scale model obtained the average value of the selected domain getting a value of 3.28, which means that the current level of capability (as is) is at level 3 (established process), while the numbers from the range of 0 to 5 levels are expected or target (to be) namely 5 (optimization process). So that a gap or gap is obtained, namely the value of 1.27 which results in a reduction between to be and as is. The selected process domain is in the highest position, namely DSS01 with a value of 3.80 or level 4 (predictable process) while the lowest position is APO12 with a value of 2.82 or level 3 (established process). To achieve the expected conditions, the IT subdivision can improve in dealing with IT risks and IT problems that occur in the Salatiga District Court Class I B. In addition to evaluating IT governance, testing system functionality is also carried out by using the Blackbox Testing method with the Boundary Value Analysis technique. The object is used for testing the system, namely­ e-Court tested on the registration page and login page. From the results of system testing­ e-Court On the registration page, there is a discrepancy in the expected name field and on the login page that the test results ­field - field as expected.  Keywords — Information Technology Governance; COBIT 5; e – Court; Blackbox Testing; Boundary Value Analysis.


2018 ◽  
Vol 1 (2) ◽  
pp. 187
Author(s):  
Yohana Teresa Sianipar ◽  
Novi Wulandari Widiyanti ◽  
Aisa Tri Agustini

PT. Tempu Rejo is one of the companies in Jember which is engaged in tobacco processing to produce cigarette. PT. Tempu Rejo applying information technology in the daily operation included in its payment information system, such as biometric identifier as a tool of absence and using applications that support payment in the company. In a company that has applied IT in its operation including payment information system should be evaluated. Evaluation is needed in order to make improvements to the company's payment information system. In this research, the information technology governance standard used is COBIT 5 domain Deliver, Service, and Support (DSS), especially DSS01, DSS03, and DSS05. This research used a qualitative approach by using the method of interviewing and observation as data collection techniques. The result of this research shows that Capability Level of DSS01, DSS03, and DSS05 process are at level 3 (established process). Recommendations are to conduct periodic evaluations to improve performance and create a complete Standard Operational Procedure (SOP) related to the company's payment information system.


Tech-E ◽  
2018 ◽  
Vol 1 (2) ◽  
pp. 43
Author(s):  
Riki Riki

The purpose of writing, to determine the level of capability in the Bureau of Information Systems & Technology at Buddhi Dharma University. Analyzing the achievement of its capability level and assisting BSTI in implementing international standardized IT governance. The methodology used is the CoBIT 5 framework as a measure of capability level guidance. The result is that the current level of BSTI capability is 2.027 which means at level 2 (managed process), the standard is at level 3. Conclusion that BSTI has been managed and implemented correctly, although the achievement of the level of capability is still in the middle position due to the lack of competition that forced Buddhi Dharma University to do business development.


2019 ◽  
Vol 10 (1) ◽  
Author(s):  
Rendi Septriadi ◽  
Firdaus Firdaus ◽  
Widya Cholil

<p align="center"><strong>ABSTRACK</strong></p><p><em>The Information technology governance that is mostly used is COBIT 5 . in order to simply the process domain mapping SIMCOBIT was used as a framework . it was used to find out the information technology governance at Sekolah Tinggi Ilmu Kesehatan Bina Husada Palembang and to give the improvement of the information technology governance itself. This study was quantitative descriptive evaluation research. In this study questionnaries were used in order to measure the capability level. Based on the result it can be concluded that  STIK Bina Husada Palembang was at the level 1 capability (Performed process)for TIPO01 process managing the IT Management framework, TIPO05 Managing program and project , and TIPO07 managing operations and achieving the process objective with achieved scale, and organizations in both processes.</em></p><p><strong><em>Keywords :</em></strong><em> An Evaluation of Governance,SIMCOBIT, TIPO01,TIPO05,TIPO07</em></p><p align="center"><strong>ABSTRAK</strong></p><p><em>Tata kelola teknologi informasi yang banyak digunakan yaitu COBIT 5. Namun untuk menyederhanakan dalam pemetaan domain proses digunakanlah sebuah framework yang disebut SIMCOBIT, yang akan mengetahui kondisi tata kelola teknologi informasi di Sekolah Tinggi Ilmu Kesehatan Bina Husada Palembang dan memberikan perbaikan tata kelola teknologi inforasi.penelitian ini adalah peneilitian evaluasi deskriptif kuantitatif. Hasil pengukuran tingkat kapabilitas melalui metode kuesioner. Dapat disimpulkan bahwa STIK Bina Husada Palembang berada pada tingkat kapabilitas level 1 (performed process) untuk proses TIPO01 Mengelola Kerangka Kerja dan Manajemen, TIPO05 Mengelola Program dan Project, dan TIPO07 Mengelola Operasi dapat mencapai tujuan prosesnya dengan skala Partially Achieved, serta organisasi akan meningkatkan nilai Capability Level menjadi naik 1 level dari hasil yang telah dicapai.</em></p><strong><em>Kata kunci : </em></strong><em>Evaluasi Tata Kelola, SIMCOBIT, TIPO01,TIPO05,TIPO07</em>


2020 ◽  
Vol 20 (4) ◽  
pp. 140-145
Author(s):  
Ade Sukmawati ◽  
Widya Cholil ◽  
Syahril Rizal

Control of information technology governance at this time is very influential for the organization in achieving its strategic objectives. Technology has become an important part in supporting a service, including in Dr.H. Ibnu Sutowo Baturaja. The hospital has SIMRS in supporting its services. So that governance should be well planned. This research was conducted to evaluate the management of information technology that supports the SIMRS. The results of this study are to find out the value of the level of maturity in Dr. H Ibnu Sutowo Baturaja. Evaluations were carried out using the standard COBIT 5 measurement framework. The focus of this study was the domain of Ensure Resource Optimization (EDM01), Manage the IT Management Framework (APO01) (APO07), Build, Acquire and Implement (BAI04) and Monitoring, Evaluation and Access (MEA01).


2016 ◽  
Vol 7 (1) ◽  
pp. 38-44
Author(s):  
Wella Wella

The object of research is PT Erajaya Swasembada, Tbk. The company was founded in 1990, running a business as a distributor of mobile phones, which has outlets in various cities in Indonesia. Studied business processes includes sales, purchasing, finance, and warehouse, ERP (Enterprise Resource Planning). The research was conducting an audit of information technology governance at PT Erajaya Swasembada, Tbk, which is more  focused on users who are involved in the cycle of the company’s Enterprise Resource Planning use. Auditing information technology governance using the COBIT 5.0 framework, focusing on the domain Deliver, Service, and  Support (DSS). The results obtained from this study is any process that exist in the domain Deliver, Service, and Support (DSS) is in level 3  (established process) and 4 (predictable process) capability models. For DSS01, DSS02 and DSS06 is at level 4, while for the DSS03, DSS04 and DSS05 is at level 3. The company has already implemented the service and support of information technology governance is well proven from their  operational procedures in the provision of services to internal and external, incident handling procedures, and maintenance control of appropriate  business processes. Service and support of information technology remains to be improved in a sustainable manner. Key Words: Audit; IT Governance Audit; COBIT 5.0; Deliver; Service; and Support (DSS); Capability Model.


BUANA ILMU ◽  
2021 ◽  
Vol 5 (2) ◽  
pp. 158-175
Author(s):  
Tukino ◽  
Faqih Pratama Muthi ◽  
Aditia Agustian

Perpustakaan Kab. Karawang dikelola oleh Dinas Arsip dan Dokumentasi Kabupaten Karawang. Dalam melaksanakan Tugas Pokok dan Tanggung Jawab perlu di dukung adanya Tata Kelola Teknologi Informasi yang memadai untuk menjamin sistem Informasi dapat digunakan dengan baik dan memberikan kemudahan bagi staf perpustakaan atau anggota perpustakaan. Untuk mengetahui kesiapan dalam menerapakan sistem informasi diperlukan Analisa Tata kelola Teknologi Informasi dengan menggunakan Cobit 4.1. Kerangka kerja Cobit 4.1 adalah kerangka kerja yan tepat untuk mengetahui tingkat kematangan tata kelola teknologi informasi. Tujuan dari penelitian ini adalah untuk mendapatkan hasil evaluasi berdasarkan tingkat kematangan dan menghasilkan rekomendasi untuk memperbaiki tata kelola teknologi informasi. Berdasarkan hasil analisis tingkat kematangan dalam pengelolaan Tata Kelola Teknologi Informasi Dari Nilai Rata-rata maturity level dari Sistem Informasi Perpustakaan Kab Karawang adalah 2.84 berada pada level 3 (Defined). Untuk mencapai level 4 : 3.50 – 4.49 (Managed) sehinga masih terdapat kekurangan minimal sebesar 0.66. Untuk memenuhi leve 4, perlu meningkatkan tata kelola yang baik. Sedangkan Nilai maturity level terendah adalah DS4 seebsar 1.86, ini perlu ada usaha yang keras untuk mencapai level 3. Untuk nilai maturity level tertinggi adalah pada sistem layanan informasi Perpustakaan Kab Karawang pada Proses DS01 “Mendefinisikan dan mengelola tingkat layanan” adalah 4.18 berada pada level 4 (Managed) yaitu : 3.50 – 4.49. Hasil maturity menunjukan bahwa pengukuran dan pemantaun terhadap kepatuhan dengan prosedur, serta pengambilan tindakan jika proses tidak berjalan secara efektif, dapat dilakukan perbaikan proses dilakukan secara konstan. Implementasi proses dilakukan secara baik. Otomasi dan perangkat yang digunakan terbatas. Kata Kunci : Audit, Tata Kelola, Cobit 4.1 Maturity, Sistem Informasi District Library. Karawang is managed by the Karawang Regency Archives and Documentation Service. n carrying out the Main Duties and Responsibilities, it is necessary to support the existence of adequate Information Technology Governance to ensure the information system can be used properly and provide convenience for library staff or library. To determine readiness in implementing information systems, it is necessary to analyze Information Technology Governance using COBIT 4.1. The Cobit 4.1 framework is an appropriate framework to determine the maturity level of information technology governance. The purpose of this study is to obtain evaluation results based on maturity levels and produce recommendations for improving information technology governance. Based on the results of the analysis of the level of maturity in the management of Information T echnology Governance, the average value of the maturity level of the Karawang Regency Library Information System is 2.84, which is at level 3 (Defined). To reach level 4: 3.50 - 4.49 (Managed) so that there is still a minimum deficiency of 0.66. To meet level 4, good governance is needed. While the lowest maturity level value is DS4 of 1.86, this requires hard effort to reach level For the highest level of maturity is the information service system of the Karawang District Library on the DS01 Process "Defining and managing service levels" is 4.18 at level 4 (Managed), namely: 3.50 - 4.49. The results of maturity show that measurement and monitoring of compliance with procedures, as well as taking action if the process is not running effectively, can be carried out continuously. The process implementation is done well. Limited automation and devices used. Keywords: Audit, Governance, Cobit 4.1 Maturity, Information Systems


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