scholarly journals Corporate performance indicators: The case of universities

2016 ◽  
Vol 12 (3) ◽  
pp. 43-50
Author(s):  
Bakae Aubrey Mokoena ◽  
Chengedzai Mafini
Keyword(s):  
Higher Education ◽  
South Africa ◽  
Factor Analysis ◽  
Performance Indicators ◽  
Superior Performance ◽  
Institutional Performance ◽  
Analysis Technique ◽  
Management Approaches ◽  
University Performance ◽  
Structured Questionnaire

This paper re-examines the long-standing and unresolved debate regarding the use of performance indicators in higher education. This paper aims to identify the primary variables that comprise university performance from the perspectives of academics within universities of technology in South Africa. A structured questionnaire was administered to a conveniently selected sample of 507 academics recruited from five universities of technology in South Africa. Using the exploratory factor analysis technique, five indicators were used as sub-dimensions to measure university performance were identified. These were 1) recognition, 2) image, 3) collaboration, 4) spin-off, 5) employability and 6) research. Overall, the research results suggests that these five performance indicators can assist South Africa’s universities of technology to achieve a higher level of institutional performance. The boards responsible for running universities of technology should consider which strategic management approaches they are currently utilising and streamline them to cement their competitive advantage and superior performance.

scholarly journals The Use of TQM as A Model to Improve University Performance in Indonesia

2018 ◽  
Vol 1 (2) ◽  
pp. 108
Author(s):  
Burhanuddin Burhanuddin ◽  
Achmad Supriyanto
Keyword(s):  
Higher Education ◽  
Performance Indicators ◽  
Teaching And Learning ◽  
Meta Analysis ◽  
University Management ◽  
Future Studies ◽  
Factors Influencing ◽  
Analysis Technique ◽  
Education Performance ◽  
University Performance

The purpose of this study is to assess higher education performance in Indonesia, and how TQM is used as a model to promote this sector. The investigation was conducted employing a meta-analysis technique. Literatures and findings from some studies were reviewed to explore the performance indicators and how these were improved employing this model. Results identified unsatisfied universities performance and its development still moved slowly. Insufficient governance was found as one of factors influencing this condition. Future studies are needed to discover broader insights about appropriate models in improving the performance.Keywords: university, management, TQM, improvement, teaching and learning

scholarly journals Proposals for university promoting in QS rating based on the methods of statistical analysis

2020 ◽  
Vol 17 (1) ◽  
pp. 35-43
Author(s):  
A. A. Mikryukov ◽  
M. S. Gasparian ◽  
D. S. Karpov
Keyword(s):  
Factor Analysis ◽  
Statistical Analysis ◽  
Performance Indicators ◽  
Factor Model ◽  
Reference Group ◽  
Latent Factors ◽  
University Ranking ◽  
Factors Affecting ◽  
University Performance ◽  
The University

The purpose of the study. The purpose of the study is to develop scientifically based proposals to increase the university performance indicators in the international institutional rating QS to the required values, taking into account the presence of a combination of latent (hidden) factors, the degree of achievement of the set values of the basic indicators and, as a result, the university ranking level.Materials and methods. To achieve this goal, methods of statistical analysis (correlation-regression and factor analysis) were used, which made it possible to identify the degree of influence of latent factors on basic indicators and the main indicator (rating functional). During the study, the following tasks were solved: identification of latent factors affecting the basic indicators of the university, an assessment of their significance and degree of influence on the basic indicators, as well as their grouping. Based on the results of the correlation - regression and factor analysis, measures are formulated to achieve the specified values of the QS University institutional rating indicators.Results. An approach to solving the problem of providing conditions for achieving the required values of university performance indicators in the international institutional ranking QS using models developed based on the methods of correlation-regression and factor analysis is proposed. Estimates of the relationship of indicators and university ranking based on the methods of correlation and regression analysis are obtained. A comparative analysis of the results obtained at the universities of the reference group is made. The problem of identifying factors that influence the change in the values of indicators is solved; the degree of this influence is assessed. Based on the results obtained, reasonable proposals have been developed to achieve the required values of the basic indicators and the rating functional of the university.Conclusion. The results obtained in the course of the study made it possible to justify the measures necessary to solve the problem of achieving the specified performance indicators of the university. Based on the correlation model, correlation dependencies between the rating functional and basic indicators are obtained. Interpretation of the results of factor analysis allowed us to identify a set of factors that have a significant impact on the basic indicators. It is shown that measures to achieve the specified indicators must be carried out taking into account the revealed correlation dependencies between factors and basic indicators, as well as the interpretation results of the developed factor model.

A New Era of Accountability

2020 ◽  
pp. 251-274
Author(s):  
Marilee Bresciani Ludvik
Keyword(s):  
Higher Education ◽  
Public Good ◽  
Performance Indicators ◽  
Institutional Performance ◽  
New Era ◽  
Economic Stimulation ◽  
The Public ◽  
American Higher Education

The clash of whether higher education should serve the public good or economic stimulation seems more alive than ever to some, and to others, it has come to an end. Not agreeing on the purpose of American higher education certainly makes it difficult to know whether educators are being responsible for delivering what is expected of them. Rather than reviewing the important debate that has already taken place, this chapter seeks to merge the two seemingly juxtaposed disagreements and discuss how bringing the two purposes together may influence how we examine accountability. As such, an inquiry model, including ways to gather and interpret institutional performance indicators for accountability is posited. Practical suggestions for implementation of this methodology are provided.

scholarly journals South Africa University students’ perceptions of key education service quality determinants

2018 ◽  
Vol 16 (3) ◽  
pp. 377-388
Author(s):  
Soni Sanjay ◽  
Krishna Govender
Keyword(s):  
Higher Education ◽  
South Africa ◽  
Service Quality ◽  
University Students ◽  
Education Leadership ◽  
Higher Education Leadership ◽  
Competitive Environment ◽  
Education Service ◽  
Africa University ◽  
Structured Questionnaire

Understanding higher education (HE) service quality is critical for success in a highly competitive environment, since through a better understanding of the determinants of HE service quality, HE managers and leaders could better manage HE service quality better. A survey was conducted among a purposive judgmental sample of 400 students, from two HE institution campuses in SA, to identify their perceptions of key service quality determinants (KSQDs), and the importance of the KSQDs, by using a semi-structured questionnaire. It was ascertained that students ranked KSQDs as follows: Responsiveness, Assurance, Reliability, Tangibles, and Empathy (RARTE), and in terms of their importance, the KSQDs were ranked as follows: Responsiveness, Reliability, Assurance, Empathy and Tangibles (RRAET). Higher education leadership should take note of the KSQDs and focus their resources on these in order to create an organization that is student-centric.

Building a yardstick–a benchmark framework for assessing higher education management institutions

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Umayal Palaniappan ◽  
L. Suganthi ◽  
Shameem Shagirbasha
Keyword(s):  
Higher Education ◽  
Factor Analysis ◽  
Confirmatory Factor Analysis ◽  
Balanced Scorecard ◽  
Performance Indicators ◽  
Higher Education Management ◽  
Content Type ◽  
Education Management ◽  
Confirmatory Factor ◽  
Management Institutions

PurposeHigher education management institutions play a vibrant role in imparting managerial skills to the students to face the corporate world. Performance evaluation of such institutions is mandate to ensure the outcome quality. To establish this, the present research explored the critical performance indicators of management institutions using the balanced scorecard (BSC) approach.Design/methodology/approachThis research explored the critical performance indicators of public, private and standalone management institutions in India. Data were collected from the representative sample of all the stakeholders in those management institutions. A specific vision was created and a systematic procedure was employed to arrive at the objectives, measures and metrics of the scorecard specific to the vision. Confirmatory factor analysis was used to perform analysis on the collected data. For the objectives and measures that evolved from confirmatory factor analysis, metrics were formulated based on the expert opinion.FindingsThe study resulted in 16 objectives, 46 measures and 54 metrics encompassing all the four perspectives of BSC. This paper has contributed a concrete, concise, comprehensive and context specific framework.Research limitations/implicationsThe nature of the BSC framework paves the way for continuous assessment and eventually helps the institutions to attain sustainable growth. This research contributes to the literature of balanced scorecard and also to the performance assessment of the management institutions.Originality/valueBSC-based benchmarking is a unique contribution to the academia of management education to precisely measure the performance of institutions. The model comprehensively includes the indicators from all the perspectives of stakeholders in terms of objectives, measures and metrics, thus proposing a holistic assessment.

scholarly journals Exploring University Performance through Multiple Factor Analysis: A Case Study

2020 ◽  
Vol 12 (3) ◽  
pp. 924
Author(s):  
Delimiro Visbal-Cadavid ◽  
Mónica Martínez-Gómez ◽  
Rolando Escorcia-Caballero
Keyword(s):  
Higher Education ◽  
Factor Analysis ◽  
Performance Index ◽  
Multiple Factor Analysis ◽  
National Education ◽  
Distinct Structure ◽  
University Performance ◽  
Multiple Factor ◽  
Over Time

Higher Education in Colombia is experiencing a period of shortfalls in funding which has obliged Universities to seek resources from non-governmental sources, in addition to this, the Ministry of National Education (MEN) has implemented a scheme where funds are assigned year on year but this is not considered part of the budgetary base. This study seeks to create a characterisation of the model and proposes the creation of a synthetic performance index based on Multiple Factorial Analysis (MFA). This index enabled us to rank the Higher Education Institutions (HEI) according to their performance and analyse the trajectory of Colombian Universities at a given moment, which meant their evolution over time could be reviewed, moreover within the complexity of the model of indices of results in Colombian higher education, the majority of HEI have a similar, yet, to some degree, distinct structure and display scores which show that within a certain degree of homogeneity, each institution has its strengths in some of the variables considered and its weaknesses in others.

The Relationship Between Selected Market Orientation Dimensions and Organizational Performance within Universities in South Africa

2019 ◽  
Vol 64 (3) ◽  
pp. 54-68
Author(s):  
Bakae Aubrey Mokoena
Keyword(s):  
South Africa ◽  
Factor Analysis ◽  
Organizational Performance ◽  
Market Orientation ◽  
Information Dissemination ◽  
Full Time ◽  
Market Information ◽  
Convenience Sample ◽  
Information Generation ◽  
University Performance

Abstract The association of market orientation and organisation performance has been the focal point of several studies that confirmed a positive relationship between the constructs. However, there is a lack of evidence in studies examining this issue within universities of technology (UoTs) in South Africa. Hence, the study was undertaken with the main objective of conducting an analysis on the dimensions of MARKOR scale of market orientation in the prediction of university performance within UoTs in South Africa. Both the resource based view theory and the dynamic capacity theory were identified as the foundation of the study. Considering the situational factors and the institutions’ environment, a non-probability sampling procedure was chosen. A convenience sample of 507 full-time employed academics within the six UoTs in South Africa, participated in a cross-sectional survey through a self-administered structured questionnaire. The factor analysis procedure resulted in the extraction of three primary dimensions, namely market information generation, market information dissemination and responsiveness. A conceptual research model was tested using confirmatory factor analysis. Through multiple regression analysis, the results show that market information generation, market information dissemination and responsiveness are significant predictors of university performance. The findings contribute to an enhanced comprehension of the dimensions of MARKOR scale towards predicting university performance among UoTs in South Africa. The study provides possible recommendations and extends immensely the existing knowledge among researched concepts when measuring organisational performance.

scholarly journals THE ROLES, CHALLENGES AND BENEFITS OF INTERNAL AUDITING IN ORGANIZATIONS

2021 ◽  
pp. 103-122
Keyword(s):  
Factor Analysis ◽  
Significant Role ◽  
Internal Audit ◽  
T Test ◽  
Primary Data ◽  
P Value ◽  
Internal Auditing ◽  
Key Factors ◽  
Analysis Technique ◽  
Structured Questionnaire

This research examined the roles, challenges & benefits of Internal Auditing in Organizations: Evidence from Oman. A semi-structured questionnaire based on research objectives was used to collect primary data from 141 respondents associated to various service, manufacturing and merchandising organizations in Muscat, Oman. Three areas were examined (i) Roles performed by IAD in organizations. (ii) Factors being a challenge for IA in organization. (iii) Benefits derived by organizations following internal audit practices. Factor analysis technique & T-test were applied to gauge the respondent’s perception about the three areas of this study. The factor analysis findings revealed (i) three key factors were extracted of perceived roles performed by IAD in organization, explaining 61.015% of variance. (ii)Four key factors were extracted of the perceived challenging factors for internal audit in organization, explaining 63.358% of variance. (iii)And three key factors were extracted of the perceived benefits derived by organizations as result of internal audit practices, explaining 62.559% of variance. Moreover, the result of the three hypotheses revealed a P value of p<0.01, thus, evinced that a significant role performed by the IAD in organizations, relevant benefits derived as result of internal audit practices & existence of challenging factor for IAD in organizations.

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