scholarly journals IMPACT OF EMPLOYEE’S RESILIENCE ON ORGANIZATIONAL RESILIENCE: MEDIATING ROLE OF COMPASSION

Author(s):  
Khaliq Ur Rehman ◽  
Farhan Aslam ◽  
Qamar Uddin Maitlo

Main aim of this research was to investigate the protagonist of individual‟s resilience to build up organizational resilience. Individual‟s resilience is much needed at the time of crises, restructuring, transformation, turbulent and unfavorable conditions. Second objective of this research is to test the mediating role of compassion between the relationships of individual‟s resilience and organizational resilience. This research contributed in the body of knowledge while bring new concepts together and the main contribution is testing the role of compassion between the relationships. Empirical test like correlation, regression and Sobel test was run to test the hypothesis. Test of the correlation and regression analysis demonstrate that there exist a positive and momentous association Employee‟s Resilience and Organizational Resilience. Sobel test was used to test the mediating role on compassion and results show that there is a partial mediation, but results are significant.

2021 ◽  
Vol 12 ◽  
Author(s):  
Binwu Hu ◽  
Qiang Zheng ◽  
Jie Wu ◽  
Zhibin Tang ◽  
Jianchun Zhu ◽  
...  

Farmers have been very precious for societies for ages. Their active experiments, valuable knowledge about their surroundings, environment, and crops’ requirements have been a vital part of society. However, the psychological perspectives have been a hole in the loop of farming. Hence, this study has investigated the antecedents of entrepreneurial behaviors of farmers with the mediating risk of their entrepreneurial self-efficacy (ESE). The population chosen for this study was the farming community of suburbs of China, and a sample size of 300 was selected for the data collection. This is a survey study, where a structured questionnaire was adapted on a five-point Likert scale. The data were collected from the farming community to know their psychological and behavioral preferences about their profession. This study has produced interesting results that education, training, and intrinsic motivation play a vital role in farmers’ ESE, affecting their entrepreneurial behaviors. This study will add to the body of knowledge and provide an eminent path for emerging entrepreneurs to find more mentorship opportunities to overcome the limitations in upcoming endeavors influencing education and training.


2019 ◽  
Vol 10 (5) ◽  
pp. 327
Author(s):  
Oussama Saoula ◽  
Muhammad Fareed ◽  
Saiful Azizi Ismail ◽  
Nurul Sharniza Husin ◽  
Rawiyah Abd Hamid

Considering employees are the ultimate valuable assets, most companies nowadays give lots of effort and capitalise vital resources to preserve them. The turnover of those employees will affect the achievement of the organisations’ goals as well as the maintaining of the competitive advantage. Therefore, it is imperative to call for more studies to understand the factors affecting this phenomenon in different settings and contexts of research, particularly in the non-western perspectives such as Malaysia who is facing big challenges toward the employees’ turnover in many sectors. Therefore, the drive of this paper is to examine the relationship between organisational justice (OJ), organisational citizenship behaviour (OCB) (benefiting the individual OCB-I and benefiting the organisation OCB-O) and turnover intention (TI). Consequently, this study proposed framework to study the effect of organisational justice on turnover intention via the mediation role of organisational citizenship behaviour (OCB-I, OCB-O). Also, the direct impact between the variables has been discussed. Hence this paper is expected to fill the research gap and contribute to the body of knowledge in this area of research.


2021 ◽  
Vol 12 (2) ◽  
pp. 16-40
Author(s):  
Ali Zeb ◽  
Fazal Ur Rehman ◽  
Yasin Arsalan ◽  
Muhammad Usman Khan

This study aims to analyze the influence of organizational justice (OJ) on job performance (JP) intention via the mediating influence of high-performance human resource practices (HPHRPs) in a developing context. Equity theory and expectancy theory are widely employed in many disciplines but seldom applied to JP among Pakistan Telecommunication Limited (PTCL)  employees. The respondents in this study were 377 employees working in PTCL. Partial least square (PLS), specifically ̣ structural equation modeling was used for the data analysis. The study found a significant direct and indirect influence of distributive justice (DJ) on JP through the partial mediating role of selective staffing (SS) and extensive training (ET). Procedural justice (PJ) also, directly and indirectly, influenced JP through the partial mediating role of the incentive reward (IR). While interactional Justice (IJ), result-oriented appraisal (ROA), employment security (ES) had an insignificant influence on JP. OJ has to be synergized with HPHRPs to enhance JP. The results of this study would also augment the body of knowledge of JP in developed and under-developing countries. OJ has to be synergized with HPHRPs to enhance JP. The results of this study would also argue the body of knowledge of JP in developed and under-developing countries.


2014 ◽  
Vol 1 (2) ◽  
pp. 74-85 ◽  
Author(s):  
Ramesh Neupane

Purpose:The main purpose of this research is to examine the relationship between customer satisfaction and business performance on a case of Lloyds Bank UK. Moreover, it also evaluates the customer satisfaction level and examines the business performance of Lloyds Bank through examining various factors of business performance. Design/Methodology: The necessary data were collected through structured questionnaires from five branches of Lloyds Bank. The sample of 250 customers and 80 management level employees are used in this research. The collected data were analysed through correlation and regression analysis, mean and standard deviation through SPSS 20. Main Findings: The mean score of every variable is more than 3 out of 5 and mean score of overall customer satisfaction is 3.89 (77.8% satisfaction) indicates that there is high level of customer satisfaction in Lloyds Bank. Similarly, mean score of overall business performance is 3.73 (75%) shows a high level of business performance. The Pearson’s coefficient of correlation between overall customer satisfaction and business performance is r = 0.343 indicated that they are positively correlated. But, regression analysis shows that customer satisfaction has not significant effect on business performance as P = 0.139 and β = 0.343. Thus, it shows that customer satisfaction has week positive relationship with business performance.Value: This research refines and reinforces the body of knowledge and understanding regarding to customer satisfaction and organisational performance analysis. These findings may be useful to the organisation for future planning to enhance customer satisfaction to increase business performance. The instruments may have practical implications for examining customer satisfaction and business performance in any business organisations.Limitations: This research was conducted through cross sectional approach and limited sample of 250 customers and 80 employees from 16 branches in the main cities of the UK. So, the findings are limited to a bank in the main cities.DOI: http://dx.doi.org/10.3126/ijssm.v1i2.10019 Int. J. Soc. Sci. Manage. Vol-1, issue-2: 74-85


2017 ◽  
Vol 3 (2) ◽  
pp. 285-291 ◽  
Author(s):  
Waseem Ul Hameed ◽  
Tanveer Hussin ◽  
Muhammad Azeem ◽  
Muhammad Arif ◽  
Muhammad Farhan Basheer

Purpose: The purpose of this study is to develop a distinctive formula (framework) for micro-enterprise success. As the success of micro-enterprise is under debate from many decades, however, the researchers and entrepreneurs are unable to find the unique factor to develop a comprehensive framework. Design/Methodology/Approach: The current study is based on conceptual framework. Prior studies are used to develop the framework and hypothesis. Moreover, conclusion is based on literature review. Findings: It is investigated that, microfinance factors (i.e., micro-credit and micro-training) has a positive relationship with micro-enterprise success. However, among all other microfinance factors (i.e., micro-saving, micro-insurance, social capital), micro-credit and micro-training have relatively higher effect on microenterprise performance followed by a level of education. Moreover, it is found that education mediates the relation between microfinance factors and micro-enterprise success. Implications/Originality/Value: This study contributed to the body of knowledge by developing a micro-enterprise success formula for researchers and entrepreneurs, which ultimately improve the performance of micro-enterprises. Hence, the current study is beneficial for microfinance institutions and other practitioners to enhance micro-enterprise success.


2019 ◽  
Vol 5 (2) ◽  
pp. 343-354
Author(s):  
Khalil Ur Rehman ◽  
Hameeda Akhtar ◽  
Syed Zulfiqar Ali Shah

Based on the premise that human beings are not rational agents and are frame dependent while making investment decisions, this study has found a significant impact of framing effect on investment behaviors and financial wellbeing. Structural Equation Modelling is employed in Stata, on the data collected from 344 respondents from Pakistan (299 salaried persons and 45 businessmen), having more than three years’ experience. We supported the view of behavioral finance that framing effect could influence the financial wellbeing negatively. We extended the analysis further by validating the mediating role of investment behaviors between framing effect and financial wellbeing, which is a contribution to the body of knowledge in the field of behavioral finance.


2021 ◽  
Vol 22 (4) ◽  
pp. 867-883
Author(s):  
Sebastian Kot ◽  
Hafezali Iqbal Hussain ◽  
Svitlana Bilan ◽  
Muhammad Haseeb ◽  
Leonardus W. W. Mihardjo

The prime contribution of current research entails the explanation of role of artificial intelligence based human resource management function to determine the employer reputation among pharmaceutical industry of Indonesia. The study intends to examine the empirically investigation the role and impact of artificial intelligence-based recruitment and artificial intelligence-based quality to determine the employer reputation with mediating role of artificial intelligence adoption. The study contributes to the body of knowledge and claims to be novel in explaining the AI based HR function to explain the phenomenon of employer reputation. The study examined the empirical investigation between AI based recruitment and AI based quality to influence the AI adoption that further predicts the phenomenon of employer reputation. The study was conducted on pharmaceutical industry of Indonesia and convenience sampling was used for data collected and Smart-PLS was utilized for data analysis. The study found that AI based recruitment and quality significantly influences the AI adoption and further it influences the employer reputation. The mediation role of artificial intelligence adoption is significant where it is found that artificial intelligence mediates the relationship between artificial intelligence recruitment and employer reputation, with similar significant mediation role between artificial intelligence quality and employer reputation.


2020 ◽  
Vol 13 (1) ◽  
pp. 96
Author(s):  
Carmen Bălan

The academic literature on consumer engagement and sustainable consumption has developed gradually over the last two decades. The body of knowledge related to the role of food and non-food retailers in this context, however, is only beginning to develop. The purpose of this systematic review is to analyse the existing literature on how retailers fulfil their role in engaging consumers in sustainable consumption. The need for a study with this purpose is proven by the fact that academic literature lacks a systematic review on this topic, despite the ascending trend in the number of published articles in the field. This systematic review is based on a five-step process to ensure quality, replicability, transparency, and reliable conclusions. The reviewed articles were published relatively recently in academic journals from different domains. This review identified seven distinct types of retail marketing interventions (involvement of retailers in marketing actions with the aim to engage consumers in sustainable consumption), 30 types of retail marketing mechanisms (consisting in marketing strategies, techniques, tools, and channels used by retailers), and 14 distinct types of consumer engagement in sustainable consumption patterns. The review suggests an agenda for further research and identifies practical implications for retail management.


Author(s):  
June Won ◽  
J. Lucy Lee

The purpose of this study was to: (a) investigate the actual positions in digital communications; (b) assess the relationship between position-congruity among intended positions (i.e., how a firm desires to be perceived by consumers), actual brand positions, and perceived brand positions (i.e., the perceptions that customers have in their minds); and (c) understand the role of actual positioning (AP) in the positioning process. Multiple methods (one-on-one and focus group interviews, content analysis) were applied to analyze positions. Brand managers, golf consumers, and digital advertisements in Golf Digest magazine were sampled. Content analysis, frequencies and percentages, percentage difference, and regression analysis were performed for all positions for each research brand. The results revealed that: (a) tangibility-based positions (88.5%: great quality, innovation) outnumbered intangibility-based ones (11.5%: tour performance, tradition) in digital AP, (b) there was no positive correlation between the degree of congruence between intended and AP and the degree of congruence between intended and perceived positioning, and (c) the AP mediated between intended and perceived positioning in the brand positioning model. The study provides empirical evidence for the mediating role of AP and suggests modifications to the previous positioning process.


Author(s):  
Lilian Otaye ◽  
Wilson Wong

Purpose – The purpose of this paper is to explore the contours of fairness by showing how different facets of fairness impact three important employee outcomes (job satisfaction, turnover intention and employer advocacy) and examining the mediating role of quality of management and leadership (through perceptions of both senior management and the quality of exchange with immediate supervisors) in attenuating negative impacts of unfairness on these outcomes. The study extends the concept of fairness beyond the traditional focus on organizational justice and models the mediating role of leadership on the relationship between (un)fairness and the three employee-level outcomes in a sample of employees representative of the UK workforce. Design/methodology/approach – Data were obtained from a nationally representative sample of 2,067 employees in the UK. Exploratory factor analysis and then confirmatory factor analysis is used to refine three unfairness factors and address their dimensionality of the unfairness scale and then multiple regression analysis is used to test a fairness-leadership-employee performance outcome model. Findings – Results of multiple regression analysis revealed that both trust in leadership and leader-member exchange partially mediate the relationship between organizational (un)fairness and job satisfaction, advocacy and turnover intention, respectively. Practical implications – The findings highlight the important role that leaders play in influencing the relationship between perception of unfairness and employee outcomes. This has implications for both theory and practice as it suggests that the pattern of inclusion that leaders create through the relationships that they develop with their followers has a significant impact on the relationship between unfairness and the work outcomes. They not only must manage traditional perceptions of justice, but also the assessments employees make about trust in management judgements and the perceived consequences of such judgements. Originality/value – In an environment where perceptions of unfairness are becoming both more endemic but also more complex, the study shows that both senior leaders and immediate supervisors have important agency in managing negative consequences. Through the measurement of satisfaction, turnover intention and employer advocacy it also provides potential links to link fairness into the engagement literature.


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