scholarly journals Impression Management and Organizational Citizenship Behaviour of Hotels in Rivers State, Nigeria

2022 ◽  
Vol 6 (6) ◽  
pp. 278-285
Author(s):  
Joseph Akhigbe Omoankhanlen ◽  
Taiye Eletu Issa
Keyword(s):  
Impression Management ◽  
Organizational Citizenship ◽  
Rank Order ◽  
Corporate Citizenship ◽  
Citizenship Behavior ◽  
Altruistic Behavior ◽  
Management Approach ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Rivers State

This work examined the nexus amongst impression management (IM) and organizational citizenship behaviour (OCB) of hotels in Rivers state, Nigeria. A cross-sectional survey was conducted, covering a population of 341 workers (341) from twenty hotels. The study drew a sample size of 181 workers. The study employed a basic random sampling method. Copies of the questionnaire were distributed for data collection. The spearman rank order correlation coefficient was used to analyze the hypotheses. According to the studies, self-promotion and exemplification have a strong correlation with indicators of corporate citizenship behavior. Thus, the study concluded that a well-executed impression management approach in the form of self-promotion and exemplification in hotels would aid in the enhancement of an employee’s altruistic and attentive conduct. The study suggested, among other, that hotel workers employ a diplomatic self-promotion technique of impression management in order to increase the organization’s altruistic behavior.

scholarly journals PROCEDURAL JUSTICE AND ORGANIZATIONAL CITIZENSHIP BEHAVIOUR OF DEPOSIT MONEY BANKS IN RIVERS STATE, NIGERIA

2019 ◽  
Vol 4 (1) ◽  
pp. 40
Author(s):  
Vito Baridula ◽  
Dr. John Mark
Keyword(s):  
Procedural Justice ◽  
Organizational Citizenship ◽  
Rank Order ◽  
Primary Data ◽  
Bivariate Analysis ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Workplace Justice ◽  
Rivers State ◽  
The Relationship

Purpose: This study investigated the relationship between procedural justice and organizational citizenship behaviour in Deposit Money Banks in Rivers State. The effects of procedural justice was tested on organizational citizenship behaviour measures such as altruism and sportsmanship.Methodology: The study adopted a cross sectional survey design and data was generated from 193 respondents from the target Deposit Money Banks in Rivers State. As a quantitative study, the primary data collection instrument for the study was the structured questionnaire. The test for the reliability for the instrument was carried out using the Cronbach alpha reliability instrument with a reliability threshold of 0.70. The Analysis comprised of the univariate (single variable assessments) bivariate (test for hypothetical relationships) while the bivariate analysis was carried out using the Spearman’s rank order correlation coefficient at a 0.05 level of significance.Findings: Findings from the study revealed that workplace justice significantly impacts on the measures of OCB (altruism and sportsmanship) and also organizational culture was revealed to also significantly moderate the relationship between workplace justice and organizational citizenship behaviour in Deposit Money Banks in Rivers State. Based on the findings, it was concluded that there is significant relationship between the predictor and the measures of the criterion variables.Contribution to practice and Policy: The study recommended that OCB within an organization could be significantly increased by enhancing organizational fairness, particularly procedural justice. Bank managers should first improve the procedural justice and hence increase overall levels of perceived justice by involving employees in the procedures used in making decisions and allocating rewards

scholarly journals Decision Making Success; The Thrust of Virtual Meetings in the Nigeria Banking Sector

2020 ◽  
pp. 36-46
Author(s):  
Patrick N. Nwinyokpugi ◽  
Amachree Ibim Taribo
Keyword(s):  
Decision Making ◽  
Banking Sector ◽  
Rank Order ◽  
General Purpose ◽  
Senior Managers ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Port Harcourt ◽  
Virtual Meetings ◽  
Rivers State

In view of the numerous challenges associated with contemporary meeting practice in an ever growing technologically driven society, the general purpose of the study was to determine how virtual meetings influence successful decision making process in the Nigeria banking sector. This descriptive research adopted a cross-sectional survey approach in investigating a homogenously characterised section of the sector in Port Harcourt, Rivers State, Nigeria. Eighteen (18) banks were chosen based on the convenience in accessibility and a census of all the senior managers including Information Technology based personnel were drawn for study. Thus, a census population derived was 216. A 5-point Likert Scale structured close-ended questionnaire was designed and adopted for data collection from the targeted respondents. This instrument was further validated for face/content validity and subjected to Croubach’s Alpha reliability test. Data collected were tested and analysed using the Spearman’s Rank Order Correlation Coefficient statistic and presented for clarity using the SPSS. Findings revealed the moderating effect of technology for virtual meetings and decision making success in the industry studied. Also, significant relationships exist between the different dimensions of virtual meetings and measures of decision making success in the banking sector and therefore recommendations were made in support of their adoption.

scholarly journals KNOWLEDGE MANAGEMENT LIFECYCLE AND ORGANISATIONAL DECISION MAKING OF PAINT MANUFACTURING COMPANIES IN RIVERS STATE, NIGERIA

2021 ◽  
pp. 34-55
Author(s):  
Odiri EDEBIRI ◽  
Anthonia BESTMAN
Keyword(s):  
Decision Making ◽  
Knowledge Management ◽  
Rank Order ◽  
Threshold Level ◽  
Primary Data ◽  
Confirmatory Test ◽  
Manufacturing Companies ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Rivers State

This study investigated the influence ofknowledge management lifecycle on organisational decision making of paint manufacturing companies in Rivers State. The study was operationalized with the dimensions of knowledge management lifecycle as knowledge identification, knowledge creation, knowledge storage and knowledge transfer. Organizational decision making was measured by timeliness and cost effectiveness.The target population of this study is all 51 registered paint manufacturing companies in Rivers State. Purposive sampling was used to select a sample of 90 respondents from 30 selected manufacturing companies in Rivers State. The study used cross-sectional survey approach and descriptive research design.The study was guided by five research questions and ten research hypotheses. Questionnaires were the major instrument used in gathering primary data which were analyzed using correlational analyses. The questionnaire used was subjected to face/content validity, this was done to ascertain the validity of the questionnaires to be administered. The scale used for this study had been previously adjudged reliable. However, we also checked by verifying reliability outcomes through confirmatory test of internal consistency on the instrument with our sample using Cronbach alpha at the threshold level 0.7 which is generally accepted by the rule of thumb. Data was analyzed and results presented in tables, mean and standard deviation. And, finally hypotheses were tested using the Spearman Rank Order Correlation Coefficient. The study found that knowledge management lifecycle significantly impact on organisational decision making. The study recommends that in order for paint manufacturing companies in Rivers State to maintain their hedge in this high rivalry economy, they should pay more attention to how knowledge within the organisation are effectively managed as this will facilitate an effective time management and cost optimisation within the organisation.

scholarly journals Does the Job Category Affect Employments’ Organizational Citizenship Behavior In Hospitals?

2021 ◽  
Vol 20 (1) ◽  
pp. 74-80
Author(s):  
Mohammad Ali Jahani ◽  
Fatemeh Hoseini Rostami ◽  
Hakimeh Mehdizadeh ◽  
Shahrbanoo Mahmoudjanloo ◽  
Hossein Ali Nikbakht ◽  
...  
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Medical Science ◽  
Citizenship Behavior ◽  
Cross Sectional Survey ◽  
Northern Iran ◽  
Cross Sectional ◽  
The Mean ◽  
Job Category

Background and Objective: Organizational citizenship behavior (OCB) is one of facilitatingfactors in improving the quality of service in healthcare section. This study aimed at investigatingthe possible relationship between the job category and employees’ organizational citizenshipbehavior in some selected hospitals located in Northern Iran. Material and Methods: Thisapplied research was a descriptive-analytical cross-sectional survey conducted in 2016 amongtherapeutic and non-therapeutic/administrative employees working in 5 selected hospitals locatedin Golestan province, Iran. 320 employees were selected randomly by using Cochran samplingformula. The Persian version of Podsakoff’s standard scale for measuring the organizationalcitizenship behavior was used for data collection. The gathered data were analyzed by usingSPSS 18 and applying independent t-test and regression analysis. Results: The mean rate of nontherapeuticemployees’ organizational citizenship behavior (94.38±7.57) was higher than that oftherapeutic ones (93.98±9.36). The component altruism with 20.78±2.75 among therapeutic staffand the component conscientiousness with 20.87±2.09 among non-therapeutic staff were in thehighest rate. The mean differences of the components of the organizational citizenship behaviorwere not significant, The lowest rate belonged to the component civic virtue (14.28±2.03), butin altruism in which the difference was significantly positive (p= .039). Conclusion: Althoughthe job category has a low effect on the organizational citizenship behavior, the managersof healthcare centers can improve their employees’ organizational citizenship behavior byimproving organizational culture, work motivation and job satisfaction among the staff. Bangladesh Journal of Medical Science Vol.20(1) 2021 p.74-80

Impact of Perceived Organizational Support on Citizenship Behavior of ITES Employees

2019 ◽  
Vol 8 (3) ◽  
pp. 24-29
Author(s):  
Seena Nikhil ◽  
J. Arthi
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Demographic Factors ◽  
Well Being ◽  
Citizenship Behavior ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
The Impact

This study attempts to investigate the effect of Perceived Organizational Support (POS) of employees on their Organizational Citizenship Behavior (OCB). It also examines if there are significant differences in the impact of POS on OCB of employees due to demographic factors (age, gender, tenure, designation) of employees. POS indicates the perception of employees regarding the extent to which their organization appreciates their contribution and cares for their well-being (Rhoades & Eisenberger, 2002). OCB refers to employee participation in tasks that are not formally a part of the job description, but are beneficial for the organization as a whole (Organ & Ryan, 1995). In the current business scenario, when employee turnover rate poses a serious threat to businesses, employers increasingly value employee loyalty and dedication. A cross-sectional survey was conducted to obtain the perceptions of 272 employees working in Information Technology Enabled Services (ITeS) Sector, Bangalore, India. The results of the study indicate that POS had a significant impact on Organizational Citizenship Behavior (OCB) of employees. Among the demographic factors, organizational tenure influenced the impact of POS on OCB. This paper has implications for employers and top management who struggle to retain their employees.

scholarly journals Technological Changes and Organizational Growth in Deposit Money Banks in Rivers State, Nigeria

2021 ◽  
pp. 55-63
Author(s):  
A. E. Bestman ◽  
Gwarah, Patience Nuka
Keyword(s):  
Survey Design ◽  
Rank Order ◽  
Sampling Technique ◽  
Primary Data ◽  
Technological Changes ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Organizational Growth ◽  
Port Harcourt ◽  
Rivers State

This study examined the relationship between technological changes and organizational growth in deposit money banks in Rivers State. The study adopted the cross-sectional survey design to elicit response from staff of the identified deposit money banks in Rivers State. Primary data was collected using self-administered questionnaire. The population of the study comprised all the 16 deposit money banks in Port Harcourt. Using a multi-stage sampling technique, 96 staff were selected as the sample of the study. Since the banks had few permanent staff, convenient and census frame were adopted to determine the number of staff per bank. Thus, using the simple stratified random sampling technique the staff were categorized into three cadres-Top management, IT Personnel and Cashiers/Tellers from which staff were randomly selected from each cadre amounting 6 staff from each bank. The reliability was attained using test-re-test and Cronbach’s Alpha coefficient analysis with all items having a reliability index above 0.70. The Spearman Rank Order Correlation Coefficient (rho) was used in testing the hypotheses. The study revealed that there is a positive significant relationship between technological changes and organizational growth. This implies that the various developments in ICT have positive and significant influence on organizational growth. It, therefore, concluded that organizational growth in deposit money banks can be improved by the application of the various innovations and devices generated in the various stages of technological changes. The study, therefore, more attention be directed towards the use of ICTs in banking operations in deposit money banks in Port Harcourt, Rivers State, since the banking industry serve as a lubricant to the cog of the wheel of the nation’s economy.

scholarly journals INTRAPRENEURSHIP AND ORGANIZATIONAL RESPONSIVENESS OF BOTTLE WATER MANUFACTURING FIRMS IN RIVERS STATE

2020 ◽  
pp. 32-42
Author(s):  
Green Soprinye ◽  
Chima Onuoha
Keyword(s):  
Risk Taking ◽  
Rank Order ◽  
Manufacturing Firms ◽  
Bottle Water ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Organizational Responsiveness ◽  
Internal Resources ◽  
Innovative Behaviour ◽  
Rivers State

The challenges of poor adjustments and modifications to the exertions of the environment, amidst growing competition and market rivalry, are such that requires a re-assessment of the options available to the organization. One of such is the focus on the internal resources and creativity availed by the members of the organization. This paper investigated the role of intrapreneurship in the actualization of organizational responsiveness in 9 bottle water manufacturing firms in Rivers State, duly registered with the Manufacturers Association of Nigeria (MAN), Rivers and Bayelsa State chapter. The paper was designed as a cross-sectional survey and detailed the use of the structured questionnaire in the generation of data from 36 managers within the manufacturing firms. Hypotheses were tested using the Spearman’s rank order correlation. Results from the test indicate that the dimensions of intrapreneurship, namely: innovativeness, risk-taking and pro-activeness, all have significant and positive relationships with organizational responsiveness. The study based on this evidence affirmed that that the availing of platforms and supportive policies or frameworks that allow for innovative behaviour, risk-taking and pro-activeness within the organization has a strong tendency to enhance outcomes of organizational responsiveness for manufacturing firms in Rivers State, Nigeria.

scholarly journals Professional commitment: Its effect on kindergarten teachers’ organizational citizenship behavior

2021 ◽  
Vol 16 (4) ◽  
pp. 2037-2048
Author(s):  
Gunarti Dwi Lestari ◽  
Umi Anugerah Izzati ◽  
Kartika Rinakit Adhe ◽  
Dian Eka Indriani
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Quantitative Research ◽  
Survey Design ◽  
Kindergarten Teachers ◽  
Citizenship Behavior ◽  
Professional Commitment ◽  
Research Subjects ◽  
Cross Sectional Survey ◽  
Cross Sectional

Organizational Citizenship Behavior (OCB) is one of the keys to the success of an organization. This current research aims to evaluate the effect of Professional Commitment on Kindergarten teachers' OCB. This quantitative research applies a cross-sectional survey design with an explanatory research type, with 145 Kindergarten teachers as the research subjects. The results show that Professional Commitment significantly affects OCB by 70.6%. In addition, teachers with higher Professional Commitment possess higher OCB in carrying out their professional duties. The results also show that the dimensions of Affective Professional commitment, Normative Professional commitment, and Continuance Professional commitment significantly affect the OCB of Kindergarten teachers.         Keywords: Professional Commitment, Organizational Citizenship Behavior, kindergarten teachers

scholarly journals ORGANIZATIONAL LEARNING CAPABILITY AND FIRM INNOVATIVENESS OF MANUFACTURING FIRMS IN THE SOUTH-SOUTH OF NIGERIA

2021 ◽  
pp. 24-44
Author(s):  
Agadah Mienipre ◽  
Omoankhanlen Akhigbe
Keyword(s):  
Organizational Learning ◽  
Rank Order ◽  
Manufacturing Firms ◽  
The South ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Learning Capability ◽  
Firm Innovativeness ◽  
The Relationship ◽  
System Orientation

The purpose of this study was to investigate the relationship between Organizational learning capability and firm innovativeness of manufacturing firms in the south-south of Nigeria. The study offers an empirical assessment of the relationship as based on its model – 4 null hypothetical statements are put forward. The research design adopted was the cross-sectional survey and data for this study was generated from managers and key personnel of the target organizations using structured questionnaire. The study adopted the Spearman’s rank order correlation in its assessment for the bivariate correlations between dimensions of organizational learning capability (managerial commitment and system orientation) and measures of firm innovativeness (propensity to create new products and propensity to create new processes). The findings reveal significant relationships between dimensions of organizational learning capability and the measures of firm innovativeness. In conclusion, it was stated that organizational learning capability, through dimensions such as managerial commitment and system orientation, offers the necessary support, orientation and knowledge control for enhancing firm innovativeness.

scholarly journals LEADER ATTUNEMENT: A PRECURSOR TO EMPLOYEE WORK INVOLVEMENT IN THE DEPOSIT MONEY BANKS, PORT HARCOURT, NIGERIA

2019 ◽  
Vol 4 (1) ◽  
pp. 28
Author(s):  
Victor Uwadibie Chukwuma
Keyword(s):  
Sample Size ◽  
Social Research ◽  
Rank Order ◽  
Sample Size Determination ◽  
Survey Method ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Work Involvement ◽  
Port Harcourt ◽  
Training Programmes

The study examined the relationship between leader attunement and employee work involvement of the deposit money banks in Port Harcourt, Nigeria. To accomplish the purpose of this study a cross sectional survey method for social research was adopted, with a self-administered questionnaire as instruments of data collection. The population of the study was 3,978 employees drawn from the ten deposit money banks in Port Harcourt. A sample size of 381 respondents was calculated using Taro Yamane sample size determination formula. The research instrument was validated through supervisor's vetting and approval, while the reliability of the instrument was achieved by the use of  Crombach's Alpha coefficient with all the items scoring above 0.70. The hypotheses were tested using Spearman's Rank Order Correlation Coefficient and statistical software SPSS. The tests were carried out at a 95% confidence interval and a 0.05 level of significance. The result of the analysis revealed that a positive and significant relationship exist between leader attunement and the employee work involvement of the deposit money banks in Port Harcourt. The study recommends that leader should exhibit attunement skill since there is no better and faster way to build trust than for leader to listen to employee. Consequently. The study posits that management of deposit banks in Port Harcourt should encourage training programmes for leaders. This will enhance their social awareness competence.

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