scholarly journals Does the Job Category Affect Employments’ Organizational Citizenship Behavior In Hospitals?

2021 ◽  
Vol 20 (1) ◽  
pp. 74-80
Author(s):  
Mohammad Ali Jahani ◽  
Fatemeh Hoseini Rostami ◽  
Hakimeh Mehdizadeh ◽  
Shahrbanoo Mahmoudjanloo ◽  
Hossein Ali Nikbakht ◽  
...  
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Medical Science ◽  
Citizenship Behavior ◽  
Cross Sectional Survey ◽  
Northern Iran ◽  
Cross Sectional ◽  
The Mean ◽  
Job Category

Background and Objective: Organizational citizenship behavior (OCB) is one of facilitatingfactors in improving the quality of service in healthcare section. This study aimed at investigatingthe possible relationship between the job category and employees’ organizational citizenshipbehavior in some selected hospitals located in Northern Iran. Material and Methods: Thisapplied research was a descriptive-analytical cross-sectional survey conducted in 2016 amongtherapeutic and non-therapeutic/administrative employees working in 5 selected hospitals locatedin Golestan province, Iran. 320 employees were selected randomly by using Cochran samplingformula. The Persian version of Podsakoff’s standard scale for measuring the organizationalcitizenship behavior was used for data collection. The gathered data were analyzed by usingSPSS 18 and applying independent t-test and regression analysis. Results: The mean rate of nontherapeuticemployees’ organizational citizenship behavior (94.38±7.57) was higher than that oftherapeutic ones (93.98±9.36). The component altruism with 20.78±2.75 among therapeutic staffand the component conscientiousness with 20.87±2.09 among non-therapeutic staff were in thehighest rate. The mean differences of the components of the organizational citizenship behaviorwere not significant, The lowest rate belonged to the component civic virtue (14.28±2.03), butin altruism in which the difference was significantly positive (p= .039). Conclusion: Althoughthe job category has a low effect on the organizational citizenship behavior, the managersof healthcare centers can improve their employees’ organizational citizenship behavior byimproving organizational culture, work motivation and job satisfaction among the staff. Bangladesh Journal of Medical Science Vol.20(1) 2021 p.74-80

Impact of Perceived Organizational Support on Citizenship Behavior of ITES Employees

2019 ◽  
Vol 8 (3) ◽  
pp. 24-29
Author(s):  
Seena Nikhil ◽  
J. Arthi
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Demographic Factors ◽  
Well Being ◽  
Citizenship Behavior ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
The Impact

This study attempts to investigate the effect of Perceived Organizational Support (POS) of employees on their Organizational Citizenship Behavior (OCB). It also examines if there are significant differences in the impact of POS on OCB of employees due to demographic factors (age, gender, tenure, designation) of employees. POS indicates the perception of employees regarding the extent to which their organization appreciates their contribution and cares for their well-being (Rhoades & Eisenberger, 2002). OCB refers to employee participation in tasks that are not formally a part of the job description, but are beneficial for the organization as a whole (Organ & Ryan, 1995). In the current business scenario, when employee turnover rate poses a serious threat to businesses, employers increasingly value employee loyalty and dedication. A cross-sectional survey was conducted to obtain the perceptions of 272 employees working in Information Technology Enabled Services (ITeS) Sector, Bangalore, India. The results of the study indicate that POS had a significant impact on Organizational Citizenship Behavior (OCB) of employees. Among the demographic factors, organizational tenure influenced the impact of POS on OCB. This paper has implications for employers and top management who struggle to retain their employees.

scholarly journals Professional commitment: Its effect on kindergarten teachers’ organizational citizenship behavior

2021 ◽  
Vol 16 (4) ◽  
pp. 2037-2048
Author(s):  
Gunarti Dwi Lestari ◽  
Umi Anugerah Izzati ◽  
Kartika Rinakit Adhe ◽  
Dian Eka Indriani
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Quantitative Research ◽  
Survey Design ◽  
Kindergarten Teachers ◽  
Citizenship Behavior ◽  
Professional Commitment ◽  
Research Subjects ◽  
Cross Sectional Survey ◽  
Cross Sectional

Organizational Citizenship Behavior (OCB) is one of the keys to the success of an organization. This current research aims to evaluate the effect of Professional Commitment on Kindergarten teachers' OCB. This quantitative research applies a cross-sectional survey design with an explanatory research type, with 145 Kindergarten teachers as the research subjects. The results show that Professional Commitment significantly affects OCB by 70.6%. In addition, teachers with higher Professional Commitment possess higher OCB in carrying out their professional duties. The results also show that the dimensions of Affective Professional commitment, Normative Professional commitment, and Continuance Professional commitment significantly affect the OCB of Kindergarten teachers.         Keywords: Professional Commitment, Organizational Citizenship Behavior, kindergarten teachers

Does motivation play moderating role on organizational citizenship behavior? Evidence from Indonesian telecommunication firms

2021 ◽  
pp. 1667-1676
Author(s):  
Maria Grace Herlina ◽  
Nopriadi Saputra
Keyword(s):  
Transformational Leadership ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
High Speed ◽  
Extrinsic Motivation ◽  
Work Motivation ◽  
Positive Impact ◽  
Citizenship Behavior ◽  
The Impact

Highly competitive and continuous business changes in telecommunication industry make organizational citizenship behavior (OCB) strategically important. This research aims to test the impact of transformational leadership of the direct supervisor on working motivation of the employees. Does supervisor's leadership capability impact on employees' work motivation more intrinsically or extrinsically? The study was conducted in an Indonesian telecommunication company which provides television cable and high-speed internet services for the high-rise building in Java and Sumatra. It involved 199 employees as the respondents. The collected data was analyzed with structural equation modelling approach. The statistical test has proved that transformational leadership has a positive impact on work motivation and organizational citizenship behavior. The motivation – both extrinsic motivation and intrinsic motivation, impacts on organizational citizenship behavior significantly. Although transformational does impact on organizational citizenship behavior both directly and indirectly, but the working motivation does not play a mediating role in the relationship between transformation leadership and organizational citizenship behavior.

scholarly journals The Effect of Organizational Climate on Work Motivation and Its Impact on Organizational Citizenship Behavior (OCB) of Employees of Education Department in DKI Jakarta

2019 ◽  
Vol 3 (2) ◽  
pp. 41-57
Author(s):  
Arnest Sinaga ◽  
Thamrin Abdullah ◽  
Billy Tunas
Keyword(s):  
Organizational Climate ◽  
Direct Effect ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Citizenship Behavior ◽  
Survey Method ◽  
Education Department ◽  
First Results ◽  
Positive Direct

The objectives of this research was to study the effect of organizational climate on work motivation and its impact on organizational citizenship behavior (OCB) of Education Department employees in Province of DKI Jakarta. Quantitative approach used in this research with survey method. The samples of this research were 120 people selected randomly. The data were obtained by distributing questionnaire and analyzed by using path analysis. The first results of the research can be concluded that organizational climate and work motivation had a positive direct effect on OCB. Second, organizational climate had a positive direct effect on work motivation. Third, organizational climate had a positive indirect effect on OCB through work motivation as an intervening variable. Therefore to improve OCB of Education Department employee in Province of DKI Jakarta, then organizational climate and work motivation should be improved.

scholarly journals Influence Organizational Citizenship Behavior and Work Motivation on Job Performance of PT JNE Kota Kediri

2021 ◽  
Vol 8 (1) ◽  
pp. 48-60
Author(s):  
Ria Lestari Pangastuti ◽  
Desi Kristanti
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Model ◽  
Work Motivation ◽  
Measurement Model ◽  
Citizenship Behavior ◽  
General Goals ◽  
Model Measurement

Organizations are systems and human activities that work together. In line with that, the organization is said to be a rational coordination of the activities of a number of people to achieve some general goals through the division of work and functions through a hierarchy of authority and responsibility. Analyzing the influence of motivation on job performance, analyzing the effect of job satisfaction on job performance, analyzing the influence of motivation on job satisfaction. This type of research is correlational analytic research. Correlation analysis is a statistical method used to measure the magnitude of the linear relationship between two or more variables. SEM, a complete modeling, basically consists of a measurement model (Measurement Model) and a Structural Model or Causal Model. This research is empirical evidence regarding the effect of motivation and OCB on achievement. This study uses a sample of 100 respondents who are employees of PT JNE Kota Kediri. The results showed that: motivation has an effect on OCB where effective motivation can increase or encourage an employee to feel satisfied, motivation has an effect on achievement. Where an employee who is committed to the organization will feel happy to be part of the organization, have trust and good feelings for the organization and have a desire to remain in the organization, and intend to do what is best for the organization.

scholarly journals PENGARUH KEPUASAN KERJA, KOMITMEN ORGANISASIONAL DAN MOTIVASI KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR

2018 ◽  
Vol 7 (8) ◽  
pp. 4447
Author(s):  
I Putu Adi Kususma Putra ◽  
I Gede Adnyana Sudibya
Keyword(s):  
Job Satisfaction ◽  
Regression Analysis ◽  
Organizational Commitment ◽  
Linear Regression ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Citizenship Behavior

The purpose of this study is to determine the effect of job satisfaction, organizational commitment, and work motivation of organizational citizenship behavior in LPD Tanjung Benoa. The population in this research is all employees in LPD Tanjung Benoa which amounted to 32 people. The sample used in this study is the entire population of 32 people with the participation of leaders. By the method of determining saturated sampling is the technique of determining the sample when all members of the population used as a sample. This research uses multiple linear regression analysis to test the effect of job satisfaction, organizational commitment and work motivation to OCB in LPD Tanjung Benoa. The results showed that job satisfaction, organizational commitment and work motivation had a positive and significant effect on OCB employees in LPD Tanjung Benoa. That is, the higher job satisfaction, organizational commitment and work motivation owned by employees, it will increase the OCB LPD employees Tanjung Benoa.

scholarly journals The Factor Influencing Organizational Citizenship Behavior of Employees in Private Universities in South Sumatera Province

2019 ◽  
Vol 10 (1) ◽  
pp. 151
Author(s):  
Desi Ulpa Anggraini ◽  
Wibowo Wibowo ◽  
Hanes Riyadi ◽  
Husein Umar
Keyword(s):  
Transformational Leadership ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Work Motivation ◽  
Work Satisfaction ◽  
Private Universities ◽  
Primary Data ◽  
Citizenship Behavior ◽  
Equation Modeling

The objectives of this study is to analyze the factors affecting Organizational Citizenship Behavior (OCB) Nonacademic Employees in Private Universities in South Sumatra. The research design used in the study is explanatory design which explains the causal relationship among variables and scoring all indicators for each variables. The study location is in South Sumatra Province while the research objects are 13 Private Universities with 200 nonacademic employees as respondents. This dissertation used primary data from questionnaire filled out by the respondents. The sample selection used simple random sampling. The method of research used descriptive statistics using SPSS and Structural Equation Modeling (SEM). The descriptive analysis shows that the level of OCB, Work Satisfaction, Transformation Leadership, Work Motivation, and Organization Culture are at a positive level. The results of relationship among variables stated that the Transformational Leadership has no significant impact on OCB, Work Motivation has significant impact on OCB, Organization Climate has significant impact on OCB, Work Motivation has significant impact on Work Satisfaction, Organization Climate has significant impact on Work Satisfaction, Transformational Leadership has significant impact on Work Satisfaction, Transformational Leadership has no significant impact on Work Motivation, Organization Climate has significant impact on Work Motivation, and Work Satisfaction has significant impact on OCB.

scholarly journals Impact of Organizational Justice and Organizational Citizenship Behavior on Employees Performance

2018 ◽  
Vol 8 (2) ◽  
pp. 187 ◽  
Author(s):  
Samreen Ismail ◽  
Zafar Iqbal ◽  
Muhammad Adeel
Keyword(s):  
Organizational Justice ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Research Question ◽  
Positive Association ◽  
Citizenship Behavior ◽  
Significant Positive Association ◽  
Cross Sectional ◽  
Theoretical Concepts ◽  
Azad Kashmir

Organizational Justice has been considered a significant subject in the operative organizations functioning. Whereas Organizational Citizenship Behavior is important to achieve the organizational success therefore organizations encourage and facilitate the OCB in order to produce effectiveness and efficiency in organization functions. The primary aim of this research is to investigate the role of organizational justice and organizational citizenship behavior in enhancing employees’ performance in academic setting. Organizational justice plays a pivotal role in shaping individual behavior and particularly extra role behavior such organizational citizenship behavior. To answer the research question, the cross sectional data were collected through a questionnaire from 190 employees working in different universities of Azad Kashmir Pakistan. Our findings reveal that there is a significant positive association among organizational justice (OJ), organizational citizenship behavior (OCB) and Employees performance (EP). The results indicated that Organizational Justice and Organization Citizenship Behaviors was significant predictor of Employees performance. This research contributes to the managerial literature by identifying and applying theoretical concepts into a different sample and organizational settings.

scholarly journals The Role of Servant Leadership and Work Motivation on Organizational Citizenship Behavior: Evidence from Indonesian Generation Y Employees

2020 ◽  
pp. 117-122
Author(s):  
Indra Wahyu ◽  
Anoesyirwan Moeins ◽  
Widodo Sunaryo
Keyword(s):  
Servant Leadership ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Generation Y ◽  
Delphi Technique ◽  
Work Motivation ◽  
Citizenship Behavior ◽  
Quantitative And Qualitative Research ◽  
Positive Effect

The purpose of this study is to find an effort to increase organizational citizenship behavior of Generation Y employeesthrough the identification of the influence of servant leadership and work motivation. This research wasconducted on Generation Y employeesare governmental officers aged 23 -43 years at Bogor Regency. The research sample was 86 persons of generation Y from 3 agencies and 11 offices at Bogor Regency. This research uses a quantitative approach and is completed by a qualitative approach through the Delphi technique. The findings revealed that servant leadership has a significant and positive effect on OCB of generation Y, work motivation has a significant and positive effect on OCB of generation Y, servant leadership and work motivation has a significant and positive effect on OCB of generation Y. The results of quantitative and qualitative research conclude that the improvement of the organizational citizenship behavior (OCB) of Generation Y employeescan be done through strengthening servant leadership and work motivation.

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