scholarly journals ANALISIS KEPUASAN PENGGUNA E-LEARNING SEBAGAI PENDUKUNG AKTIVITAS PEMBELAJARAN MENGGUNAKAN METODE EUCS

2019 ◽  
Vol 7 (1) ◽  
pp. 25
Author(s):  
Apris Robi Darwi ◽  
Efrizon Efrizon
Keyword(s):  
Information Systems ◽  
Hypothesis Testing ◽  
User Satisfaction ◽  
Quantitative Research ◽  
Descriptive Analysis ◽  
State University ◽  
End User ◽  
E Learning ◽  
End User Computing

In this research to make the improvement of convenience that would later give also the satisfaction of any user that has used and be active in e-learning information systems which have been applied in engineering Electronics ft unp. This research using the method of end user computing satisfaction that in short EUCS are used to measure the level of user satisfaction with knowing the contribution factors of content, accuracy, shape, ease of usage and timeliness to be thorough by the author to apply to the scope of the Department of electronics engineering ft unp. This research using quantitative research, then conducted a descriptive analysis, inductive analysis, multiple regression and hypothesis testing. The results of the analysis of the data indicates that the variable in the method of EUCS jointly contribute the same significance of 45% to the satisfaction of users of the e-learning information systems in the Department of electronics engineering achievements in the unp ft. from research that has been done, is expected to be contributed to the Administration's e-learnngi in order to improve the quality of e-learning on the campus of the State University of padang in General and in the Electrical Engineering Universitas Negeri Padang in particular. Keywords: information systems, End User Computing Satisfaction, E-learning.

scholarly journals Factors that Affect User Satisfaction of Dukcapil Application (Dukcapil Dalam Genggaman) in Surakarta Regency

2020 ◽  
pp. 154-175
Author(s):  
Andreas Bayu Darmawan ◽  
Rino Ardhian Nugroho
Keyword(s):  
Information Systems ◽  
Communication Technology ◽  
User Satisfaction ◽  
Ease Of Use ◽  
Electronic Government ◽  
End User ◽  
Civil Registration ◽  
Population Information ◽  
Information And Communication

Electronic Government (e-Government) has been implemented in Indonesia at both the central and regional levels, where Information and Communication Technology (ICT) is integrated with public services in order to increase effectiveness, efficiency, and transparency. Surakarta has succeeded in creating an application that operates online which can be used to access population administration services, namely Dukcapil application (Dukcapil dalam genggaman in Indonesian term). This application is designed to make it easier for some people of Surakarta who are still experiencing problems if they have to directly access population administration services, whether constrained in terms of time, energy, and cost. As part of population administration services and population information systems, user satisfaction is important for Dukcapil Dalam Genggaman because it is related to the quality of the services provided and the success of implementing the application. User satisfaction can be influenced by several factors. Therefore, this study will examine the factors that influence user satisfaction of Dukcapil Dalam Genggaman. These factors were adapted from a model for measuring the level of user satisfaction with information systems, namely End User Computing Satisfaction (EUCS), which measures satisfaction based on content, accuracy, format, ease of use, and timeliness. This study aims to determine the effect of these factors on user satisfaction of Dukcapil Dalam Genggaman. The questionnaire was distributed to users of Dukcapil Dalam Genggaman and successfully obtained a sample of 107 users. The data analysis used is multiple linear regression. It was found that content, accuracy, ease of use, and timeliness have a significant effect on user satisfaction of Dukcapil Dalam Genggaman. Meanwhile, the format does not have a effect on user satisfaction of Dukcapil Dalam Genggaman. Based on these findings, the Department of Population and Civil Registration of Surakarta is recommended to develop Dukcapil Dalam Genggaman by focusing on the factors that affect user satisfaction of the application.

End-User Quality of Experience-Aware Personalized E-Learning

2011 ◽  
pp. 281-301
Author(s):  
Cristina Hava Muntean ◽  
Gabriel-Miro Muntean
Keyword(s):  
Learning Process ◽  
User Satisfaction ◽  
Quality Of Experience ◽  
Learning System ◽  
Learning Performance ◽  
End User ◽  
Delivery Performance ◽  
E Learning ◽  
Result Analysis

Lately, user quality of experience (QoE) during their interaction with a system is a significant factor in the assessment of most systems. However, user QoE is dependent not only on the content served to the users, but also on the performance of the service provided. This chapter describes a novel QoE layer that extends the features of classic adaptive e-learning systems in order to consider delivery performance in the adaptation process and help in providing good user perceived QoE during the learning process. An experimental study compared a classic adaptive e-learning system with one enhanced with the proposed QoE layer. The result analysis compares learner outcome, learning performance, visual quality and usability of the two systems and shows how the QoE layer brings significant benefits to user satisfaction improving the overall learning process.

Value, Satisfaction, and Effectiveness

2006 ◽  
pp. 18-89
Author(s):  
Yair Levy
Keyword(s):  
Information Systems ◽  
User Satisfaction ◽  
Value Theory ◽  
Learning Systems ◽  
Mediated Learning ◽  
End User ◽  
Perceived Satisfaction ◽  
E Learning ◽  
Education Marketing ◽  
Systems Effectiveness

In this chapter, a comprehensive review of the major literature streams is presented and serves as a foundation for this book. To identify the relevant theories of value, this chapter starts with a discussion of the value theory from the field of behavioral research psychology and explores its implications on research in the fields of education, marketing, and information systems (IS). Rokeach’s Value Survey (RVS) theory, List of Values (LOV) theory, and value of information systems are discussed as the theoretical foundation for this study of learners’ perceived value of e-learning systems. To identify the relevant theories for studying user satisfaction of information systems, this chapter provides a discussion of two valid theories of user satisfaction from the IS field. User Information Satisfaction (UIS) theory and End-User Computing Satisfaction (EUCS) theory are presented as the foundation for guiding the assessment measures related to learners’ perceived satisfaction with e-learning systems. In the pursuit of development of a sound instrument to assess learners’ perceived e-learning systems effectiveness, this chapter continues with a discussion of IS Effectiveness theory from the field of information systems. Technology mediated learning (TML) literature from IS and education is presented (e.g., Alavi, 1994; Alavi, Wheeler, & Valacich, 1995; Hiltz & Johnson, 1990; Hiltz & Wellman, 1997; Leidner & Jarvenpaa, 1993; Marks, 2000; Piccoli, Ahmad, & Ives, 2001; Webster & Hackley, 1997).

scholarly journals User Satisfaction Analysis of Primary Care Information Systems in Semarang City with EUCS Model

2018 ◽  
Vol 7 (2) ◽  
pp. 120-125
Author(s):  
Asih Prasetyowati ◽  
Roro Kushartanti
Keyword(s):  
Primary Care ◽  
Information System ◽  
Information Systems ◽  
User Satisfaction ◽  
Ease Of Use ◽  
End User ◽  
Cross Sectional ◽  
Satisfaction Index ◽  
Care Information ◽  
End User Computing

Abstract   Primary Care Information System (P-Care) is used at the first level health facility (FKTP) for the service of patients of the National Health Insurance. The purpose of this study was to determine the success of using the P-Care information system by evaluating the system using the End User Computing Satisfaction (EUCS) Model. This is a cross-sectional survey research with Primary Care information system objects. The variables studied were the user satisfaction factors of the p-care information system including content aspects, accuracy, format, ease of use, and timeliness. The research subjects were primary care information system operators with 61 FKTPs as samples. Data were analyzed using descriptive analytical methods. P-care application user satisfaction index was 75.5 (satisfied category). This shows that respondents generally have received the primary care information system. The lowest index on A1 (system accuracy), C1 (accuracy of information), and T1&2 (timeliness of information). The lowest average user satisfaction index is on aspects of system accuracy and timeliness. To improve the index of primary care information system user satisfaction, the BPJS needs to improve system monitoring, increase feedback and increase report output. FKTP can develop a bridging P-Care system and structuring the medical record system to be more effective and efficient.   Keywords : information systems, user satisfaction, primary care, EUCS Model     Abstrak   Sistem Informasi Primary Care (P-Care) digunakan pada fasilitas kesehatan tingkat pertama (FKTP) untuk pelayanan pasien Jaminan Kesehatan Nasional (JKN).  Kepuasan pengguna aplikasi P-Care merupakan faktor penting dalam kinerja sistem informasi. Tujuan penelitian ini adalah mengetahui keberhasilan penggunaan sistem informasi p-care dengan melakukan evaluasi sistem menggunakan End User Computing Satisfaction (EUCS) Model. Jenis penelitian adalah penelitian survey bersifat cross sectional dengan obyek sistem informasi Primary Care. Variabel yang diteliti adalah faktor kepuasan pengguna sistem informasi p-care meliputi aspek content, accuracy, format, ease of use, dan timeliness. Subyek penelitian adalah operator sistem informasi primay care dengan 61 sampel FKTP. Data dianalisis dengan cara diskriptif analitik. Indeks kepuasan pengguna aplikasi P-care adalah 75,5 (kategori puas). Hal ini menunjukkan bahwa responden secara umum sudah menerima sistem informasi primay care.  Indeks terendah pada A1 (akurasi sistem), C1 (ketepatan informasi), dan T1&2 (ketepatan waktu informasi). Rata-rata indeks kepuasan pengguna paling rendah pada aspek akurasi sistem dan ketepatan waktu. Untuk meningkatkan indeks kepuasan pengguna sistem informasi primary care, maka pihak BPJS perlu meningkatkan monitoring sistem, meningkatkan feedback dan penambahan output laporan. FKTP dapat mengembangkan sistem bridging p-care dan penataan sistem rekam medis untuk pelayanan pasien yang lebih efektif dan efisien.   Kata kunci : sistem informasi, kepuasan pengguna, primary care, EUCS Model

Validating the End-User Computing Satisfaction Instrument for Online Shopping Systems

2010 ◽  
pp. 291-308
Author(s):  
Chung-Tzer Liu ◽  
Yi Maggie Guo
Keyword(s):  
Information Systems ◽  
User Satisfaction ◽  
Web Site ◽  
Online Shopping ◽  
End Users ◽  
End User ◽  
Is Success ◽  
End User Computing

End-user satisfaction has always been an important component of Information Systems (IS) success. This is also true for online applications, including online shopping systems, where in addition to being a customer, the shoppers play the role of end-users. Shoppers may not come back to or make a purchase on a Web site if they have an unsatisfactory experience. In this research, we focus on this aspect of online shopping by examining shoppers’ experiences as end-users.

scholarly journals Edmodo E-Learning Analysis using End-User Computing Satisfaction Method (Case Study: Senior High School 1 Sampang)

2021 ◽  
Vol 3 (1) ◽  
pp. 01-06
Author(s):  
Khusnia Nur Rachmah ◽  
Ahmad Nashirul Haq ◽  
Nur Hasan Assobarry ◽  
Fariza Nanda Sabila ◽  
Tri Lathif Mardi Suryanto
Keyword(s):  
High School ◽  
Information Technology ◽  
User Satisfaction ◽  
Senior High School ◽  
Ease Of Use ◽  
Learning System ◽  
End User ◽  
E Learning ◽  
End User Computing

The development of information technology that continues to grow in all aspects of life which makes human work more efficient and effective. The current COVID-19 pandemic is one of the conditions in which people's activities are hindered and limited in their daily activities. The application of Information Technology is a solution that can be applied for the sustainability of community activities in the midst of this pandemic, one of which is the education sector. Edmodo's E-Learning system is one of the most widely used e-learning systems for the teaching and learning process. The application of e-learning certainly changes the way students learn from offline to online. EUCS (end-user computing satisfaction) is one of the methods used to analyze user satisfaction of an information system, where this method has 5 variables, namely content, accuracy, format, ease of use, and timeliness. The case study of Senior High School 1 Sampang will be the object of this research, where the EUCS method is used to measure the satisfaction of end users of the Edmodo E-Learning system. Data was collected by distributing questionnaires to active students at Senior High School 1 Sampang by obtaining a sample of 80 respondents. From the results of the research conducted, it was found that the EUCS method can be applied to the Edmodo E-Learning system at Senior High School 1 Sampang because the data obtained from the respondents was declared valid and reliable so that it can be relied upon in measuring end user satisfaction with the Edmodo E-learning system, while the factors - the factors of the EUCS method that affect the satisfaction of the end user of the Edmodo E-Learning system at Srnior High School 1 Sampang are the content and accuracy factors.

scholarly journals Tinjauan kualitas informasi sistem pembelajaran e-learning scele.ui.ac.id (studi kasus: mahasiswa bidang administrasi program vokasi UI)

2017 ◽  
Vol 7 (1) ◽  
pp. 87
Author(s):  
S. Sancoko
Keyword(s):  
Information Systems ◽  
Descriptive Analysis ◽  
Learning System ◽  
Analysis Method ◽  
Quality Of Information ◽  
Vocational Program ◽  
Systems Quality ◽  
E Learning

Universitas Indonesia memiliki banyak aplikasi sistem informasi manajamen (SIM). Salah satunya ialah media pembelajaran scele.ui.ac.id. Scele.ui.ac.id banyak digunakan para pengampu matakuliah berbasis IT atau pernah mengikuti pelatihan scele.ui.ac.id ini. Penelitian ini bertujuan menjelaskan tentang kualitas informasi output dari scele.ui.ac.id. Ada 3 aspek yang diuji dalam penelitian ini yaitu: Aspek Bentuk, Aspek Isi dan Aspek waktu. Metode yang digunakan dalam penelitian ini adalah metode analisis deskriptif dengan pendekatan kuantitatif, yaitu penelitian yang menggambarkan atau mendeskripsikan kumpulan data atas hasil pengamatan yang telah dilakukan. Populasi dalam penelitian ini ialah mahasiswa Bidang Administrasi Program Vokasi UI tahun 2014-2016. Berdasarkan hasil penelitian ini dapat disimpulkan bahwa kualitas dari output scele.ui.ac.id berada ditahap berkualitas.Kata kunci: sistem informasi, kualitas informasi QUALITY INFORMATION REVIEW OF SCELE.UI.AC.ID E-LEARNING LEARNING SYSTEM (CASE STUDY: STUDENTS OF VOCATIONAL ADMINISTRATION PROGRAM OF UI) AbstractUniversitas Indonesia has many applications of management information systems(MIS). One of them is the instructional media scele.ui.ac.id. Scele.ui.ac.id is used by many lectures of IT-based courses or they who attended the scele.ui.ac.id training. This study aims to explain the quality of information output from scele.ui.ac.id. Three aspects that were tested in this study are: Form Aspect, Fill Aspect and Time Aspect. The method used in this research is descriptive analysis method with quantitative approach, is research that describes a collection of data on the observations that have been made. The population in this study is students of Administration UI Vocational Program year 2014-2016. Based on these results it can be concluded that the quality output of scele.ui.ac.id is good.Keywords: information systems, quality of information.

Validating the End-User Computing Satisfaction Instrument for Online Shopping Systems

2010 ◽  
pp. 2078-2095
Author(s):  
Chung-Tzer Liu ◽  
Yi Maggie Guo
Keyword(s):  
Information Systems ◽  
User Satisfaction ◽  
Online Shopping ◽  
End Users ◽  
End User ◽  
Is Success ◽  
End User Computing

End user satisfaction has always been an important component of Information Systems (IS) success. This is also true for online applications, including online shopping systems where in addition to being a customer, the shoppers play the role of end users. Shoppers may not come back to or make a purchase on a website if they have an unsatisfactory experience. In this research, we focus on this aspect of online shopping by examining shoppers’ experiences as end users.

Exploring the Measurement of End User Computing Success

2002 ◽  
pp. 134-152
Author(s):  
Conrad Shayo ◽  
Ruth Guthrie ◽  
Magid Igbaria
Keyword(s):  
Information System ◽  
Information Systems ◽  
User Satisfaction ◽  
Integrated Model ◽  
End User ◽  
Is Success ◽  
Global View ◽  
Organizational Information ◽  
Success Measurement ◽  
End User Computing

As end user computing (EUC) becomes more pervasive in organizations, a need arises to measure and understand the factors that make EUC successful. EUC success is viewed as a subclass of organizational information system (IS) success, having distinct characteristics that distinguish it from other sources of organizational computing success. Namely, the success of applications developed by the information systems department (ISD), software vendors, or outsourcing companies. The literature shows that despite the volitional nature of end user computing, end user satisfaction is the most popular measure EUC success. Moreover, despite known limitations reported in the literature, self-reported scales are the instruments of choice by most researchers. This paper explores the literature on EUC success measurement and discusses the main issues and concerns researchers face. While alluding to the difficulty of devising economic and quantitative measures of EUC success, recommendations are made including the use of unobtrusive measures of success, take into account contextual factors, use well-defined concepts and measures and seek a comprehensive integrated model that incorporates a global view.

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