scholarly journals Reinventing the Retailer: Retaining Relevance and Customer Access

2019 ◽  
Vol 11 (1) ◽  
pp. 10-17 ◽  
Author(s):  
Werner Reinartz

AbstractThe retail sector is evolving from a structurally rather rigid and somewhat un-emotional mainstay in the economy to a most dynamic field where old business models cease to exist, and new business models and players are bustling. As more and more customers prefer the convenience of internet-based shopping and direct-to-home delivery, many traditional retailers are forced to break fresh ground.Today, retailers must achieve relevance and meaning in the daily life of consumers and develop significance beyond the interaction in the store. They have to be easily accessible both physically and digitally. Retailers still need to fulfill the classic retail functions but on top they need to develop digitally-enabled value creation sources. How well they succeed in implementing automation, individualization, life-embeddedness, interaction as well as transparency and control will determine whether they will persist in the new retailing environment. Only those retailers will survive who are able to translate the new value adds into meaningful and positive experiences that last beyond the purchase itself.

Author(s):  
Martin Henkel ◽  
Paul Johannesson ◽  
Erik Perjons

Organisations demand new business models for value creation and innovation that require collaboration with customers and vendors in agile and flexible networks. To realise such networks, organisations are embracing service oriented models and architectures using e-services for business communication. A major issue for a service oriented organisation is to design and offer e-services that are adapted to the needs, wants, and requirements of customers and vendors. This is a challenging task as different customer groups and vendors will have different requirements, which may vary over time, resulting in a large number of e-services. In this paper, the authors suggest enterprise models as being adequate instruments for design and maintenance of e-services. More specifically; an approach for designing e-services based on value and goal models, which will ensure that the constructed e-services will satisfy the needs and wants of customers. A project from the Swedish health care sector is used to demonstrate and evaluate the proposed approach.


2020 ◽  
Vol 12 (9) ◽  
pp. 3932
Author(s):  
Iveta Šimberová ◽  
Peter Kita

The paper’s objective is to describe business models currently used in terms of sustainable multiple customer creation in the chemical industry in the Czech Republic, namely Section 20.1 in the CZ NACE (Classification of Economic Activities). The business models are described through a specified set of business model elements, which correspond with the presented theoretical bodies. The business models are also evaluated and benchmarked based on a custom indicator measuring business model novelty. The theoretical background of the research consists of three theoretical bodies: Sustainability, multiple customer value creation, and new business models. The research stems from the theoretical background and anticipates that the business model development dynamics drives companies to consider the reasons and conditions of their very existence. The Canvas business model serves as a visualization tool, as it is sufficiently comprehensive, analytical, flexible, and general. For this reason, it is appropriate for the research of new business models aimed at multiple value creation in any industry. Owing to the frequency of occurrence of elements in the fields of the canvas business model, it is possible to develop the majority and minority business model design representing the basis of the research.


2013 ◽  
Vol 4 (2) ◽  
pp. 76-106
Author(s):  
Siddhartha SenGupta

In spite of rapid strides in evolving Architecture processes that can help Enterprises leverage IT for creating Value, shortcomings are widely perceived. Parts 1 and 2 of this paper suggested four improvements in the processes for structuring enterprises, defining and measuring business value, ensuring maximal returns from IT assets and architecting them for value-oriented improvements, IT enabled. After summarizing the suggestions, this paper describes how those framework and processes elements were used to create, largely through IT, explicit above average value in an enterprise. The processes are elaborated, with special emphasis on how the initiatives were prioritized. The results indicate that the enterprise gained particularly from its extensive use of computers to apply science to its business beyond common transactional purposes. Finally, the authors analyze the business environment for the ‘emerging mega-vendors’ for IT services, examine relevant elements of their SWOT and make a few recommendations for new business models of a higher scientific intensity that leverage the ORMS-based servitizing of successful IT products and offer services that create measurable business value with reliability.


Author(s):  
Roland Dietz ◽  
Neil Posner ◽  
Darrell W. Gunter

This chapter provides an overview of how scholarly publishing and information-based services have evolved over the last 20 years, and how these activities are fundamental to enabling scientific research and education to improve on the key performance indicators of speed, quality, contextualization, discoverability, enablement of creativity and innovation, and developing the talent pipeline. The authors delve into the exciting prospects for value creation using new business models and patterns of cooperation and co-innovation between stakeholders.


Author(s):  
Manuel Rocha Fiuza Branco Junior ◽  
Cássio Luís Batista ◽  
Marco Elisio Marques ◽  
Claudio Roberto Magalhães Pessoa

Business models have been analyzed in the context of the information technology economy and are aligning the idea of innovation developing with the economy or, in other words, business aligning technology and market. Some care must be taken on the transformation of the Information Systems through the introduction of the new unique IoT offers in many fields. For the IoT systems, a complex value stack needs to be addressed in order to realize the possibilities on the innovation in the services. This induces specific requirements when it comes to designing IoT business models. IoT enables new business models, which create value by connecting existing and new things together to establish new business processes, increase business efficiency, enable greater innovation and drive improved visibility across an organization. To be successful, information systems need to consider all the layers of value creation in order to enable the collection of information with the agility needed in the modern world of business. This chapter highlights the IoT systems, its features and market expectations. It also suggests the existence of two classes of business models for IOT, the Digitally Loaded Product and another classified as Sensor as a Service, which address the uniqueness of IoT.


The Civil Construction and Public Works sector in Portugal has undergone huge oscillations over the last years, reflected on the number of companies, turnover and number of direct employees assigned to the activity. This sector is an important sector for economic growth and companies must adopt strategic analysis and control tools in order to survive and remain competitive. Companies operate in a large, highly competitive and demanding market, with new players and new business models. Companies need to find new ways of competing worldwide and internationalization emerges as one of the business responses to the challenge of globalization. Sustainability is a commitment to the future, a route that organizations must travel to search the best solutions to humankind problems, whether they are economic, social or environmental.


2015 ◽  
Vol 105 (03) ◽  
pp. 79-83
Author(s):  
T. Bauernhansl ◽  
A. Schatz

Im Forschungsfeld Industrie 4.0 sind neben dem weiteren Optimieren der Wertschöpfung produzierender Unternehmen vor allem Potentiale durch neue Geschäftsmodelle zu erwarten. Letztere werden jedoch oft nicht weiter konkretisiert. Die systematische Integration des Themas Industrie 4.0 in den Geschäftsmodellkontext steht noch am Anfang. Der Beitrag stellt eine Vorgehensweise zur Entwicklung branchenspezifischer Geschäftsmodellszenarien am Beispiel des Maschinen- und Anlagenbaus vor.   The research area of Industry 4.0 or Industrial Internet offers great potential, ranging from the optimization of a company’s own value creation to new business models. The latter have rarely been specified. The systematic integration of Industry 4.0 aspects into the business model context has only just begun. This paper illustrates an approach for the development of industry-specific business model scenarios, exemplified by the machinery and equipment sector.


2020 ◽  
Vol 68 (3-4) ◽  
pp. 285-292
Author(s):  
Jochen R. Pampel

Zusammenfassung Start-ups versuchen häufig sozio-technische Innovationen in neue Geschäftsmodelle umzusetzen und streben ambitionierte Wachstumsziele an. Beide Ziele rufen nach Controlling. Für dieses sind Besonderheiten wie kurzer Bestand, Finanz- und Ressourcenknappheit, Dominanz immaterieller Vermögenswerte, negative Cashflows, Wachstumsorientierung, Gründerprägung und hohe Eigendynamik prägend. Empirisch beobachtbar stellen Investoren professionelle Anforderungen, üben Gründer im Eigeninteresse Controlling selbst aus und streben nach Professionalisierung des Controllings in späteren Start-up-Phasen. Controlling muss die Etablierung eines neuen Geschäftsmodells begleiten und im Geschäftsentwicklungsprozess Performance und Skalierung sowie Risiken steuern. Abstract Start-ups typically aim to implement socio-technical innovations in new business models and strive for ambitious growth targets. Both tasks call for controlling. Characteristics such as young age, financial resource scarcity, dominance of intangible assets, negative cash flows, growth orientation, stamped by founders, and high momentum are characteristic for this. Empirically observable, investors set professional requirements, founders exercise controlling themselves in their own interest and strive to professionalize controlling in later start-up phases. Controlling must accompany the establishment of a new business model and control performance and scaling as well as risks in the business development process.


2020 ◽  
pp. 108602662094714
Author(s):  
Clément Feger ◽  
Laurent Mermet

Businesses are increasingly called upon to contribute to efforts to protect biodiversity and natural capital. Our article presents the results of an action research conducted with a major company in the environmental sector that has been experimenting with innovative services dedicated to ecosystem management. We show the specific organizational and social challenges the company faced in upscaling this strategy due to its path dependency to its historical value creation model, and to the collective action issues that characterize biodiversity management. We introduce a new interdisciplinary theoretical framework for the development of what we refer to as “business models for ecosystem management services,” defined by the very central place they give to the achievement of measurable biodiversity performances. We then propose four such new business models designed through participatory methods that combine in a unique way a corporate value creation model with an ecological value cocreation model at the ecosystem level.


Sign in / Sign up

Export Citation Format

Share Document