scholarly journals Organisational Culture and Organisational Citizenship Behaviour: The Dark Side of Organisational Politics

Organizacija ◽  
2021 ◽  
Vol 54 (1) ◽  
pp. 36-48
Author(s):  
Amro Al-Madadha ◽  
Ahmad Samed Al-Adwan ◽  
Fida Amin Zakzouk
Keyword(s):  
Structural Equation ◽  
Banking Industry ◽  
Sampling Technique ◽  
Negative Influence ◽  
Organisational Culture ◽  
Dark Side ◽  
Destructive Effect ◽  
Political Behaviour ◽  
Negative Effect ◽  
Organisational Politics

Abstract Background and Purpose: Organisational politics can have a substantial negative effect on employees’ performance, however many organisations still do not pay attention to this organisational behaviour. In our study, we aim to examine the relationship between organisational culture and organisational citizenship behaviour through how employees perceive political behaviour within organisations. Methods: Convenience sampling technique has been employed, quantitative data were collected from 532 employees in the Jordan banking industry via online surveys. Structural equation modelling (SEM) was employed to test the hypotheses of the study. Results: Analyses showed that organisational culture within the banking industry has an effect on how employees perceive political behaviour. A negative perception of political behaviour by employees, in turn, has a negative influence on employees’ citizenship behaviour. These findings answer previous calls to investigate the destructive effect of organisational politics on employee outcomes. Conclusion: Organisations should pay more attention to the destructive effect of organisational politics and try to minimise such behaviour. Organisational citizenship behaviour, in contrast, benefits organisational performance, and the enhancement of this is recommended through the implementation of more effective policies and strategies.

scholarly journals Analisis Profitabilitas, Struktur Aset, Dan Pertumbuhan Aset Terhadap Struktur Modal Yang Dimoderasi Likuiditas

2020 ◽  
Vol 3 (1) ◽  
pp. 16
Author(s):  
Ade Ningrum Mulyasari ◽  
Subowo Subowo
Keyword(s):  
Statistical Analysis ◽  
Capital Structure ◽  
Stock Exchange ◽  
Sampling Technique ◽  
Negative Influence ◽  
Units Of Analysis ◽  
Negative Effect ◽  
Study Population ◽  
Asset Growth ◽  
The Capital Structure

This study aims to analyze the effect of profitability, asset structure, and asset growth on capital structure with liquidity as moderation. The study population is non-financial companies in the LQ45 index listed on the Indonesia Stock Exchange (IDX) in 2015-2017. The sampling technique is purposive sampling. The study sample are 27 companies for 3 years resulting in 81 units of analysis. The data analysis method used is descriptive statistical analysis and inferential statistical analysis using moderation regression analysis (MRA). The results showed that profitability and asset growth were positive and significant for the capital structure, the asset structure had a significant negative effect on the capital structure. Liquidity also moderates the negative influence of profitability on the capital structure. Liquidity is not able to moderate the influence of asset structure and asset growth on capital structure.

scholarly journals Peran Kepuasan Pelanggan Pada Hubungan Kausalitas Antara Kualitas Layanan Terhadap Niat Beralih

2021 ◽  
Vol 2 (2) ◽  
pp. 316-335
Author(s):  
Alan Rusdiana ◽  
L Suparto LM
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Structural Equation ◽  
Sampling Technique ◽  
Equation Modeling ◽  
Negative Effect ◽  
Core Service ◽  
The Relationship ◽  
Positive Effect

This type of research is associative research. This research takes the title: “This type of research is associative research. This research takes the title: "The Role of Customer Satisfaction on the Causality Relationship Between Service Quality and Switch Intention (Study on Fitra Majalengka hotel visitors)”. The purpose of this study was to determine the partial effect of core service quality and encounter on switching intentions with the mediating factor of customer satisfaction. The population in this study were all visitors to the Fitra Majalengka hotel. The sampling technique used is purposive sampling. The number of respondents in this study was 120. The data were analyzed using structural equation modeling (SEM) with AMOS 21 software. The results of this study indicate that 1) core service quality has no effect on switching intentions, 2) encounter service quality has no effect on switching intentions, 3) core service quality has a positive effect on customer satisfaction, 4) encounter service quality has a positive effect on customer satisfaction, 5 ) customer satisfaction has a negative effect on switching intentions, 6) customer satisfaction mediates the negative effect of core service quality on switching intentions, 7) customer satisfaction mediates the negative effect of encounter service quality on switching intentions. An important finding from this study is that it can confirm the concept of EDT in which customer satisfaction becomes a mediating variable between the relationship between core service quality and encounter with switching intentions.

scholarly journals WHISTLEBLOWING PADA INDUSTRI PERBANKAN DI INDONESIA

SIMAK ◽  
2021 ◽  
Vol 19 (02) ◽  
pp. 328-338
Author(s):  
Ripa Fajarina Laming ◽  
Nur Fadhila Amri
Keyword(s):  
Corporate Governance ◽  
Annual Report ◽  
Banking Industry ◽  
Stock Exchange ◽  
Legal Protection ◽  
Sampling Technique ◽  
Research Data ◽  
Good Corporate Governance ◽  
Negative Effect ◽  
Spss Software

This study aims to analyze the effect of whistleblowing hotline on internal fraud in the banking industry in Indonesia and to further examine whether the whistleblowing hotline can limit fraud. Observations were made over a period of 10 years. The sample in this study was 270 banking companies listed on the Indonesia Stock Exchange (IDX) which were determined through purposive sampling technique. The research data uses the company's annual report for the 2010-2019 period obtained from the Indonesia Stock Exchange (IDX) and Good Corporate Governance data obtained from the company's official website. The analytical method used is linear regression using SPSS software. The results showed that the whistleblowing hotline had a significant negative effect on internal fraud. However, in order for the whistleblowing hotline to run effectively, adequate resources are needed in managing the hotline and definite legal protection for whistleblowers.

scholarly journals PENDEKATAN PSIKOLOGIS DALAM MENDAPATKAN KEPERCAYAAN KONSUMEN DARI KEGAGALAN PELAYANAN

2021 ◽  
Vol 23 (1) ◽  
pp. 75-92
Author(s):  
WAODE MARATUN SHALEHA ◽  
AL ASY ARI ADNAN HAKIM ◽  
SELVI DILIYANTI RIZKI
Keyword(s):  
Structural Equation ◽  
Positive Emotions ◽  
Negative Emotion ◽  
Sampling Technique ◽  
Positive Influence ◽  
Equation Modeling ◽  
Repurchase Intention ◽  
Perceived Justice ◽  
Negative Effect ◽  
Positive Effect

The purpose of this study was to determine the effect of Value Co-cration on Perceived Justice, to determine the effect of Service Recovery on Perceived Justice, to determine the effect of Perceived Justice on Emotions and to determine the effect of Emotions on Repurchase Intentios. The sampling technique in this research is judgmental sample. This research was conducted for three months by distributing questionnaires via google form. The number of samples in this study were 300 respondents. The analytical tool used is SEM (Structural Equation Modeling). The results of this study are Utilitarian Value has a positive effect on Perceived Justice. Hedonic value has a negative effect on perceived justice, Making an Apology has a positive influence on perceived justice, Problem Solving has a positive influence on perceived justice, Being Courteous has a positive influence on perceived justice, Providing an explanation has a positive influence on perceived justice, Prompt Handling has Positive influence on the variable Perceived Justice, Perceived Justice has a negative effect on Negative Emotion, Perceived justice has a positive effect on positive emotions, Negative Emotion has a positive effect on Repurchase Intention and Positive Emotion has a positive effect on Repurchase Intention.

scholarly journals Impact of Crowded Restaurant Perception on Affectivity and Behavioral Intentions

Tourism ◽  
2021 ◽  
Vol 69 (3) ◽  
pp. 429-442
Author(s):  
A. Celil Cakci ◽  
Nurhayat İflazoglu ◽  
Levent Altinay
Keyword(s):  
Factor Analysis ◽  
Structural Equation Modeling ◽  
Confirmatory Factor Analysis ◽  
Behavioral Intentions ◽  
Structural Equation ◽  
Negative Influence ◽  
Equation Modeling ◽  
Modeling Methods ◽  
Confirmatory Factor ◽  
Negative Effect

This research aims to assess the influence of restaurant customers' perceived crowdedness on their behavioral intentions. The data were collected via a questionnaire developed based on the literature. Obtained 459 questionnaires were analyzed using explanatory and confirmatory factor analysis and structural equation modeling methods. It was determined that perception of human crowdedness impacted behavioral intentions in a positive manner, while the perception of spatial crowdedness had a negative influence. Therefore, findings show that perceived human crowdedness does not influence affectivity, whereas spatial crowdedness has a negative effect on it.

scholarly journals PENGARUH STRUKTUR DESENTRALISASI, PARTISIPASI ANGGARAN DAN ORIENTASI NILAI MANAJER PADA INOVASI TERHADAP KOMITMEN ORGANISASI PADA INDUSTRI PERBANKAN DI ACEH

2017 ◽  
Vol 9 (2) ◽  
pp. 15
Author(s):  
Ika Rahmadani
Keyword(s):  
Job Satisfaction ◽  
Regression Analysis ◽  
Banking Industry ◽  
Negative Influence ◽  
Organisational Culture ◽  
Value Orientation ◽  
Middle Level ◽  
Future Research ◽  
Organisational Commitment ◽  
Budgetary Participation

Abstract: The objective of this study are to eximine the influence of decentralised sturcture, budgetary participation, managers value orientation towards innovation on organisational commitment. The respodents were middle level managers in Aceh’s banking industry. Out of 131 questionnaires distributed, 118 can be used for analysis. Using Regression Analysis, the result of this study indicates that the decentralised structure and managers value orientation towards innovation have a negative influence to organisational commitment. Meanwhile, the budgetary participation has a positive and significant influence to organisational commitment. Recomendation for the future research is to use other variable such as organisational culture or job satisfaction to see its colleration to organisational commitment.  

scholarly journals Stress Exposure and Psychological Well-being: Study on Beginning Teacher

2019 ◽  
Vol 3 (2) ◽  
pp. 162
Author(s):  
Mohamad Arief Rafsanjani ◽  
Etika Dhewi Rahmawati
Keyword(s):  
Beginning Teachers ◽  
Emotional Exhaustion ◽  
Structural Equation ◽  
Beginning Teacher ◽  
Sampling Technique ◽  
Well Being ◽  
Equation Modeling ◽  
Stress Exposure ◽  
Psychological Well Being ◽  
Negative Effect

A beginning teacher is someone who has just started his/her career as a teacher or someone who has just graduated from college and is working as a teacher. This transition from student to worker (as a teacher) is a critical period since it is often associated with stress (Dicke et al., 2015; Smith and Ingersoll 2004). This study examines the relationship between stress exposure (seen from stress exposure in class and outside class) and the psychological well-being of beginning teachers (seen from work enthusiasm and emotional exhaustion). This study is conducted on 325 beginning teachers of senior high schools in Malang as samples collected using a random sampling technique. The data are analyzed by using a Structural Equation Modeling (SEM). The results show that stress exposure in class and outside class has negative effect on work enthusiasm but, on the other hand, had positive effect on emotional exhaustion. This shows that stress exposure has significant effects on beginning teachers’ psychological well-being.

scholarly journals Impact of Ethnocentrism and Other Factors on Willingness to Buy Chinese Cars

2021 ◽  
Vol 6 (1) ◽  
pp. 62-76
Author(s):  
Ricky Humisar ◽  
Usep Suhud ◽  
Unggul Purwohedi
Keyword(s):  
Structural Equation ◽  
Brand Image ◽  
Sampling Technique ◽  
Analysis Data ◽  
Country Image ◽  
Significant Positive Effect ◽  
Significant Negative Effect ◽  
Willingness To Buy ◽  
Negative Effect ◽  
Positive Effect

This study aims to determine the effect of ethnocentrism, animosity, product country image, and brand image on the willingness to buy Chinese car products. Data were collected from Chinese car users and potential car buyers. The purposive sampling technique was chosen in this study, which resulted in 300 respondents for analysis. Data were analysed using exploratory factor analysis and structural equation modelling. The results showed that ethnocentrism had a significant positive effect on animosity and had a significant negative effect on brand image, animosity had a significant negative effect on willingness to buy, the brand image had a positive and significant effect on willingness to buy, and product country image had a significant positive effect on brand image. Meanwhile, ethnocentrism and product country image do not affect willingness to buy. This study helps to improve our understanding of consumer behaviour regarding the purchase of foreign products.

scholarly journals THE EFFECT OF ANTI FRAUD STRATEGY ON FRAUD PREVENTION IN BANKING INDUSTRY

2017 ◽  
Vol 2 (1) ◽  
pp. 61
Author(s):  
Nurul Alfian ◽  
Tarjo Tarjo ◽  
Bambang Haryadi
Keyword(s):  
Structural Equation ◽  
Sampling Method ◽  
Banking Industry ◽  
Sampling Technique ◽  
Equation Model ◽  
Partial Least Square ◽  
Least Square ◽  
Research Approach ◽  
Fraud Prevention ◽  
Back Office

ABSTRACTThe purpose of this study is to examine the effect of anti fraud strategy on fraud preventionin in banking industry. The data are collected through questionnaires distributed to front liners, marketing, and back office. The sampling technique used is proportionale sampling method with 80 respondents. The research data are analysed using quantitative method, particularly explanatory research approach. In this regard, the researchers use Structural Equation Model (SEM) and Partial Least Square (PLS) with Warrpls 5.0 program. The findings of this study show that prevention pillar, detection pillar and investigation pillar have an effect on fraud prevention in banking industry.

scholarly journals KEADILAN ORGANISASI SEBAGAI PEMODERASI FAKTOR-FAKTOR YANG MEMENGARUHI INTENSI KECURANGAN

2019 ◽  
Vol 6 (2) ◽  
pp. 191
Author(s):  
Lenny Carolina M ◽  
Nazmel Nazir
Keyword(s):  
Internal Control ◽  
Structural Equation ◽  
Quantitative Research ◽  
Sampling Technique ◽  
Equation Model ◽  
Primary Data ◽  
Ethical Culture ◽  
Organizational Ethical Culture ◽  
Data Processing Tool ◽  
Negative Effect

<p><em>The purpose </em><em>of this research is empirically to find out the effect of </em><em>management morality, effectiveness of internal control, compensation, organizational ethical culture, and organization justice as a moderating variable on intention of fraud. </em><em>This research was conducted on </em><em>employees who work in the finance department at companies in the Jakarta area with a sample of 150 respondents.</em><em> Sampling technique used is convenience sampling. This research is included in quantitative research. Source of data in this research is primary data. Data were collected using questionnaires distributed to respondents</em><em>. </em><em>Data analysis method using Structural Equation Model (SEM) with WarpPLS data processing tool version 0.6</em></p><em>Based on the results of the analysis can be concluded that effectiveness of internal control and compensation has a negative effect on intention of fraud. While Management morality and organizational ethical culture has no effect on intention of fraud. Organization justice can only weaken the negative effect of effectiveness of internal controls and compensation on intention of fraud.</em>

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