scholarly journals Procedural Justice, Perceived Organisational Support, and Organisational Citizenship Behaviour in Business School

Organizacija ◽  
2021 ◽  
Vol 54 (3) ◽  
pp. 193-209
Author(s):  
Elizabeth Dominic ◽  
Vijay Victor ◽  
Robert Jeyakumar Nathan ◽  
Swetha Loganathan
Keyword(s):  
Procedural Justice ◽  
Social Exchange ◽  
Business School ◽  
Social Exchange Theory ◽  
School Setting ◽  
Partial Least Square ◽  
Least Square ◽  
Validity And Reliability ◽  
Organisational Support ◽  
Perceived Organisational Support

Abstract Background/Purpose: The effectiveness of a Business School depends on the extra role behaviours or Organ-isational Citizenship Behaviour (OCB) of its committed academics. The social exchange theory postulates that employees tend to display OCB when they know how their organisation would treat them. As B-School academics’ inclination towards OCB is less understood, this study examines the interaction between Procedural Justice (PJ), Perceived Organisational Support (POS) and Organisational Citizenship Behaviour (OCB) among B-School academics. Methods: A survey was carried out to collect data from B-School academics, 378 responses were collected from B-Schools from the state of Kerala, India. Data validity and reliability analyses, and direct and indirect effects of research variables were tested using Partial Least Square (PLS) path modelling. Results: The results indicate PJ positively influences POS as well as dimensions of the OCB for B-School academics. Contrary to previous OCB studies, this study finds that POS do not significantly relate to Courtesy. The findings also show that POS fully mediates PJ’s relationship with Altruism, Conscientiousness and Civic Virtues of B-School academics. Conclusion: This research explains the dynamics of PJ and POS towards OCB in a B-School setting. The academic setting of this study provides more insight into the relationships and provides insights into enhancing the organisational citizenship behaviour of academics in enhancing educational outcomes. Further, it also adds to existing understanding of organisational behaviour theory.

scholarly journals Turnover Intention Karyawan: Pengaruh Budaya Organisasi, Organizational Justice dan Kepuasan Kerja

2020 ◽  
pp. 290
Author(s):  
Noerchoidah Noerchoidah
Keyword(s):  
Organizational Justice ◽  
Social Exchange ◽  
Turnover Intention ◽  
Social Exchange Theory ◽  
Partial Least Square ◽  
Exchange Theory ◽  
Least Square ◽  
Purposive Sampling

Tujuan dari penelitian ini adalah untuk menganalisis penerapan konsep turnover intention pada karyawan hotel di Surabaya-Indonesia, dengan difokuskan pada peran dari konstruk kepuasan kerja sebagai variabel mediatornya. Riset ini juga bertujuan untuk menganalisis pengaruh variabel budaya organisasi dan organizational justice pada kepuasan kerja, serta menganalisis pengaruh kepuasan kerja terhadap turnover intention. Penelitian ini dilakukan pada 152 karyawan hotel di Surabaya dengan purposive sampling. Hasil penyebaran kuesioner diolah dengan teknik analisis Partial Least Square (PLS). Terdapat 7 hipotesis yang diajukan dalam penelitian ini, sebanyak  6 hipotesis yang terdukung, yaitu H1, H2, H4, H5, H6, dan H7. Sementara H3 tidak terdukung. Hasil penelitian ini mendukung social exchange theory. Adapun kesimpulan holistik penelitian ini bahwa model penelitian ini didukung secara empiris.

scholarly journals KEADILAN PROSEDUR DAN KEPERCAYAAN WP TERHADAP OTORITAS PAJAK: ANALISIS MEDIASI KEPATUHAN PAJAK

2017 ◽  
Vol 4 (3) ◽  
Author(s):  
Riri Zelmiyanti
Keyword(s):  
Procedural Justice ◽  
Structural Equation ◽  
Tax Compliance ◽  
Partial Least Square ◽  
Least Square ◽  
Mediating Effect ◽  
Public Confidence ◽  
Analysis Tool ◽  
Validity And Reliability ◽  
Equation Modelling

The purpose of this is the influence of procedural justice on tax compliance through public confidence in the DJP. This study focus is on the SME sector because it would talk about PP 46 in 2013, and is expected to help policymakers in maximizing the potential taxation of SMEs. Based on this research, fairness heuristic theory argued that the procedural fairness of the tax authorities will increase taxpayer compliance. The study is also examine the mediating effect relationship justice against tax compliance procedures in the presence of public confidence in the tax authorities. This research is using survey, by distributing questionnaires to taxpayers SMEs. In this research there are validity and reliability test too. The analysis tool is use Structural Equation Modelling - Partial Least Square (PLS-SEM using software WarpPLS 3.0. P. For the conclude of the research is show that procedural justice effect on tax compliance. Hypothesis two in this study also supported that procedural justice effect on tax compliance through the existence of public confidence in the tax authorities.

scholarly journals Gamifying the gig: transitioning the dark side to bright side of online engagement

2021 ◽  
Vol 25 ◽  
Author(s):  
Abhishek Behl ◽  
Pratima Sheorey ◽  
Kokil Jain ◽  
Meena Chavan ◽  
Isha Jajodia ◽  
...  
Keyword(s):  
Social Exchange ◽  
Structural Equation ◽  
High Performance ◽  
Social Exchange Theory ◽  
Partial Least Square ◽  
Least Square ◽  
Dark Side ◽  
Work Culture ◽  
Work Systems ◽  
Intentions To Quit

Gig work has transformed the work culture, globally. It’s sprawl, and popularity has also attracted excellent talent to join the gig workforce, most of which are online. While it has unfolded new avenues to showcase talent, its management irregularities have resulted in more significant dropouts. The study addresses a key research gap investigating the dropouts of gig workers on digital earning platforms by the moderating impact of gamified interventions on online platforms. We have based our arguments and derived our hypotheses based on social exchange theory and self-determination theory. A total of 367 responses were collected from white-collar gig workers who have completed tasks on one or more gig platforms in the past two years. We test our hypotheses using partial least square structural equation modelling (PLS-SEM). Results confirm that gamifying the online platform would enhance job satisfaction and productivity of gig employees, reducing the chances of quitting gig work. It is further observed that in the case of gig workers, high-performance work systems have a non-significant effect on the intentions to quit. The results contribute to the redesigning of online gig platforms with a layer of gamified artifacts to increase gig workers' retention.

scholarly journals THE EFFECTS OF AUTONOMY ON JOB SATISFACTION AND JOB PERFORMANCE: EVIDENCE FROM BOSNIA AND HERZEGOVINA

2021 ◽  
Vol 11 (2) ◽  
pp. 126-132
Author(s):  
Nermina Delic ◽  
◽  
Irfan Djedovic ◽  
Ensar Mekic ◽  
◽  
...  
Keyword(s):  
Job Satisfaction ◽  
Data Analysis ◽  
Job Performance ◽  
Bosnia And Herzegovina ◽  
Convergent Validity ◽  
Positive Relationship ◽  
Partial Least Square ◽  
Least Square ◽  
Validity And Reliability ◽  
Path Modelling

The main aim of the study was to empirically investigate and understand the effects that autonomy has on job satisfaction and job performance in Bosnia and Herzegovina. The empirical data was obtained from a questionnaire of 242 people living and working in Bosnia and Herzegovina. Once the data was collected, data analysis was conducted to assure validity and reliability through items’ loadings and Cronbach’s Alpha values.Furthermore, the scales were tested for convergent validity through partial least-square path modelling using SmartPLS 3 software. The results indicated that the effects of autonomy on job performance and job satisfaction were significant and had positive relationship.

scholarly journals EXPLORING THE RELATIONSHIP BETWEEN PROCEDURAL JUSTICE AND INNOVATIVE WORK BEHAVIOR IN HOSPITALITY INDUSTRY

2019 ◽  
Vol 21 (1) ◽  
pp. 21-31 ◽  
Author(s):  
Noerchoidah Noerchoidah ◽  
Dhyah Harjanti
Keyword(s):  
Procedural Justice ◽  
Knowledge Sharing ◽  
Partial Least Square ◽  
Least Square ◽  
Work Behavior ◽  
Survey Method ◽  
Research Model ◽  
Innovative Work Behavior ◽  
Innovative Work ◽  
The Relationship

The purpose of this study is to examine the relationship between procedural justice, know­ledge sharing and innovative work behavior. The research model and hypothesis were developed from related literature. The data was collected through survey method on 297 supervisors of four and five star hotels in East Java, Indonesia. The obtained data from the questionnaire were tested with Partial Least Square (PLS) to investigate the research model. The results confirm that pro­cedural justice has positive impact on knowledge sharing. While the effect of knowledge sharing on innovative work behavior is another finding of this research. The implications of this study are discussed in the conclusions section of the study

Abusive supervision, supervisor undermining, and turnover intentions: mediation of quiescent silence and desire to seek revenge among Thai banking frontliners

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Gul Afshan ◽  
Muhammad Kashif ◽  
Damrong Sattayawaksakul ◽  
Pimpa Cheewaprakobkit ◽  
Shanika Wijenayake
Keyword(s):  
Organizational Behavior ◽  
Social Exchange ◽  
Structural Equation ◽  
Turnover Intentions ◽  
Abusive Supervision ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Content Type ◽  
Trickle Down

Purpose Drawing on the social exchange theory, this study aims to investigate the destructive impact of abusive supervision and supervisor undermining on quiescent silence and turnover intentions among frontline employees. Whether quiescent silence and the desire to seek revenge mediate the path from aggressive supervisory behaviors to turnover intentions is explored. Design/methodology/approach Following a time-lagged design, the authors collected data from 350 frontline banking officers in Thailand by a survey. For data analysis purposes, structural equation modeling procedures are used through Smart partial least square version 3.2.0. Findings Uniquely, findings suggest that abusive supervision does not result in any form of retaliation. Supervisor undermining has a trickle-down effect on the desire to revenge, quiescent silence and turnover intentions. For supervisor undermining, the direct path, as well as mediating roles are supported by data. Practical implications The findings of this study suggests organizational systems should discourage supervisors from undermining the subordinates. There is a need to offer regular training to supervisors. Furthermore, employees should be provided some platforms and the freedom to positively speak at work. Above all, supervisors should be more inspiring which can dilute negative perceptions of abuse. Originality/value The proposed mediation of desire to revenge and quiescent silence is unique to this study. Moreover, the challenge to the traditional trickle-down effects of abusive supervision is a unique intervention in the organizational behavior literature.

scholarly journals Employees’ Perceptions of CSR, Work Engagement, and Organizational Citizenship Behavior: The Mediating Effects of Organizational Justice

2019 ◽  
Vol 16 (10) ◽  
pp. 1731 ◽  
Author(s):  
Tahir Farid ◽  
Sadaf Iqbal ◽  
Jianhong Ma ◽  
Sandra Castro-González ◽  
Amira Khattak ◽  
...  
Keyword(s):  
Procedural Justice ◽  
Social Exchange ◽  
Organizational Citizenship ◽  
Work Engagement ◽  
Organizational Citizenship Behavior ◽  
Social Exchange Theory ◽  
Banking Sector ◽  
Citizenship Behavior ◽  
Individual Level ◽  
The Individual

Corporate social responsibility (CSR) at the individual level has emerged as an important field of research. However, a more comprehensive understanding of how CSR affects employee work engagement and organizational citizenship behavior (OCB) is still lacking. Based on social exchange theory, we examine the effects of employees’ perceptions of CSR on OCB and work engagement as well as the mediating mechanism of distributive and procedural justice, based on data collected from 350 employees working in the banking sector of Pakistan. Our study suggests that employees’ perceptions of CSR positively predict OCB and work engagement, and that work engagement is positively related to OCB. Both distributive and procedural justice positively mediate the effects of employees’ perceptions of CSR on OCB and work engagement.

scholarly journals PENGARUH KETERLIBATAN KERJA TERHADAP KINERJA DENGAN PEMEDIASI KOMITMEN ORGANISASIONAL

2017 ◽  
pp. 3103
Author(s):  
Sebastianus Alexander Septiadi ◽  
Desak Ketut Sintaasih ◽  
I Made Artha Wibawa
Keyword(s):  
Organizational Commitment ◽  
Job Performance ◽  
Structural Equation ◽  
Job Involvement ◽  
Positive Influence ◽  
Equation Model ◽  
Partial Least Square ◽  
Least Square ◽  
Analysis Tool ◽  
Validity And Reliability

This study examined the effect of job involvement on job performance and organizational commitment as mediation. This study involved 135 respondents and using saturated sample which take all employee become a respondents. Likert Scale is used as a balanced assessment questionnaires and using validity and reliability for testing questionaires. The analysis tool in the research is Structural Equation Model (SEM) which using a variance-based approach with Partial Least Square (PLS) as well as to test the mediating variable VAF to testing. Result of study found that job involvement has a positive effect on organizational commitment and job performance at Defense of Ministry. Organizational commitment has positive influence on job performance at Pusat Keuangan and organizational commitment as Partial mediation proved directly affect the relationship between job involvement and job performance. can be given to the Defense of Ministry is increasing attention to the dimensions of salary, normative commitment, and discipline work as dimensions that have bad perception

scholarly journals Ease of Communication as Mediating the Effect of Instagram Social Media on Purchase Intentions on the Marketplace

2021 ◽  
Vol 5 (1) ◽  
pp. 39-47
Author(s):  
Wisnalmawati Wisnalmawati ◽  
◽  
Agus Sasmito Aribowo ◽  
Dipo Hardi Dewantoro ◽  
Preya Alvita Yasmine ◽  
...  
Keyword(s):  
Social Media ◽  
Digital Media ◽  
Purchase Intention ◽  
Structural Equation ◽  
Sampling Technique ◽  
Purchase Intentions ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Validity And Reliability

Marketing using digital media on the internet has become a necessity in the era of industrial technology 4.0. The Covid-19 pandemic has caused a shift in consumer behavior. Usually face to face changes to online shopping. UMKM Kuncup Seruni is a company that manufactures herbs and herbs from agricultural and plantation products. MSME Sri Rejeki is engaged in processing salak fruit products into various types of food, drinks, and snacks. The two MSME partners have produced many products. MSME's marketing reach is only local and promotions only rely on MSME exhibitions and showrooms that are available in the hope that consumers will come directly to the location. After the COVID19 pandemic, the number of visitors decreased drastically so that sales also decreased. The purpose of this study is to analyze the influence of Instagram social media on purchase intentions on Marketplace and analyze the influence of Instagram social media on purchase intentions on Marketplace mediated by the ease of communication. The novelty that emerged in this research is to develop the ease of communication so that the ease of communication is a very important concept to increase purchase intention. The research method related to the unit of analysis of this research is the consumers of UMKM Seruni and Sri Rejeki. The sample is 60 consumers, the sampling technique uses accidental, data collection uses a questionnaire (google form), conducts validity and reliability tests. The analysis technique uses the model of Structural Equation Modeling with PLS (Partial Least Square). Data analysis is descriptive and quantitative analysis. The results showed that there was no significant and significant effect of Instagram social media on purchase intentions on the Marketplace. The influence of Instagram social media on purchase intention is mediated by the ease of communication.

scholarly journals THE INFLUENCE OF EXPERIENTIAL MARKETING ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE FOR MAHAKAM LANTERN GARDEN VISITORS

2020 ◽  
Vol 4 (03) ◽  
Author(s):  
Lorine Kalista Noor ◽  
Rahmawati Rahmawati ◽  
Yohanes Kuleh
Keyword(s):  
Data Analysis ◽  
Customer Satisfaction ◽  
Customer Loyalty ◽  
Partial Least Square ◽  
Least Square ◽  
Standard Of Living ◽  
Analysis Method ◽  
Validity And Reliability ◽  
Experiential Marketing ◽  
Pls Analysis

This study aims to determine the effect of Experiential Marketing on Customer Loyalty (Study in Mahakam Lantern Garden Customers). The existence of tourism activities has a very big impact, one of which is reducing unemployment and increasing the standard of living of the surrounding community. The population in this study were visitors to Mahakam Lampion Garden, the sample in this study were 100 visitors. Methods of data collection are carried out by distributing questionnaires or questionnaires to respondents who become the research sample. This study used data analysis tools, namely the validity and reliability tests, so this study used the partial least square (PLS) analysis method. The tools used in data processing using the PLS Smart program. The results showed that 1) Experiential marketing had a significant effect on Mahakan Lantern Garden customer loyalty, 2) Experiential Marketing and Customer Satisfaction had a significant effect on Mahakan Lantern Garden Customer Loyalty, Keywords: Experiential Marketing, Customer Loyalty, Customer Satisfaction.

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