scholarly journals The Effect of Intellectual Intelligence and Emotional Intelligence on Competence and Employees Performances

2021 ◽  
Vol 25 (2) ◽  
pp. 222
Author(s):  
Darman Darman, Wahyu Maulid Adha

This study aims to test the relationship and influence between intellectual intelligence and emotional intelligence towards competency and performance and partially test both variables. The object of this study was a civil servant at the inspectorate office in Gorontalo province with a sample of 150 respondents by spreading questioner online. This study also uses structural equation technique with data analysis using SEM-PLS. The results showed that intellectual intelligence variables positively and significantly influence employees' competence and performance. On the other hand, emotional intelligence does not have a significant effect on employee performance. This research can reference relevant agencies in looking at the relationship between intellectual intelligence and emotional intelligence to employees' competence and performance to take the right policies. This research in the design is static. The model that we developed based on empirical studies and testing is limited to establishing simple relationships related to intellectual intelligence and emotional intelligence variables that can affect employees' competence and performance.

2020 ◽  
Vol 1 (2) ◽  
pp. 51-62
Author(s):  
Al-Dubai Omar Yaseen ◽  

Employees are viewed as the most valuable organizational assets especially in today’s competitive environment. Accordingly, it is essential to retain skilled employees and provide a supportive environment to improve their performance especially in service companies as their employees have direct communication and interaction with customers. The purpose of this research is to examine the influence of organizational politics and emotional intelligence on two fundamental employee outcomes: turnover intention and employee performance. In addition, the current study examined the moderating impact of emotional intelligence on the relationship between organizational politics and turnover intention, and on the relationship between organizational politics and employee performance. Further, the study examined the association between employee characteristics: gender, age and work experience, and their turnover intention and performance. This study employed a quantitative research method and used administered survey questionnaire to collect data from 400 employees working in four service industries in Kuala Lumpur and Selangor states, Malaysia: banking, telecommunication, insurance and tourism. Structural equation modelling using Smart-PLS was used to analyze collected data. The research findings revealed that organizational politics and emotional intelligence had a significant impact on turnover and employee performance. However, emotional intelligence had no significant moderating impact on the relationship between organizational politics and the two employee outcomes: turnover intention and employee performance. Moreover, employees’ age was found to be significantly related to their turnover intention as employees as older employees were found to have a low turnover intention. The findings of this research provide a significant managerial implications which revolve around the need for managers to ensure a fair and effective organizational politics and retain employees with good level of emotional intelligence.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Adrian Furnham ◽  
Luke Treglown ◽  
Daria Topic

Purpose The study aims to look at whether trait emotional intelligence (EI) was related to the job performance level of a manager, their immediate team and their peers. Design/methodology/approach This study looked at the relationship between trait EI and performance appraisals, as evaluated by the person themselves, their peers, manager and team. Trait EI facets of 903 employees were compared to evaluated performance appraisals of the different groups four months later. Findings All 15 of the correlations (20 < r < 0.42) between the emotional intelligence facets and self-ratings were significantly positive whilst for managers 10, peers 6 and team only 4 were significant, though all were positive. In line with affective primacy theory, structural equation modelling revealed performance was rated higher by non-manager colleagues when employees exhibited traits associated with positive interpersonal interactions. Originality/value There are very few studies using multi-source ratings to explore the consequences of EI on a manager’s team and peers.


Author(s):  
Chara Papoutsi ◽  
Athanasios Drigas ◽  
Charalabos Skianis

<strong><span lang="EN-US">The contribution of emotional intelligence in a working environment has been studied in a good extent in the literature. The findings from empirical studies signify the importance of emotional intelligence</span><span lang="EN">in ensuring the good functioning of an organization</span><span lang="EN-US">. This paper aims at investigating the effect of emotional intelligence on workplaces by gathering the findings that show the positive correlations between EI, attitudes and working variables. More specifically, it presents the link between emotional intelligence and six variables, very significant for a better and more effective working environment. Furthermore, it can be a kind of help for managers and researchers to better realize the relationship between EI and the other factors, its effectiveness so to incorporate training programs in courses and in companies based on EI and empathy. </span></strong>


2020 ◽  
Vol 37 (4) ◽  
pp. 167-175
Author(s):  
Henry Boateng ◽  
Ramanah Visnupriyan ◽  
Kwame Simpe Ofori ◽  
Robert Ebo Hinson

The purpose of this study was to examine the relationship between some elements of social capital, knowledge quality, and Small and Medium Enterprises (SMEs)’ innovativeness and export performance. Data were collected from owners/managers of SME exporters in Ghana. Structural Equation Modeling was used for the data analysis. The results indicate that the elements of social capital facilitate access to quality knowledge which consequently improves SMEs’ innovativeness. The study also shows that SMEs’ innovativeness affects their export performance.


Author(s):  
Saif Khan ◽  
Mahwish Anjam ◽  
Mohammad Abu Faiz ◽  
Faisal Khan

This empirical study examines the relationship between the measured perception of the supervisor's emotional intelligence and the employee workplace performance, as it is impacted by the mediating effect of the supervisor's feedback environment. Data were collected from selected faculties of higher education institutions within Dubai, United Arab Emirates (UAE) by means of a cross-sectional quantitative survey using a random probability sampling technique. Statistical techniques used for the purpose of data analysis include, descriptive statistics, Pearson's correlation coefficient, confirmatory factor analysis, and structural equation modeling. The data analysis confirmed all of the research hypotheses excluding the impact of a supervisor's use of emotions on the feedback environment. However, the data from the feedback environment indicates a significant mediating impact upon the relationship between supervisor's emotional intelligence and the subordinate's work performance. This study establishes the role of the supervisor's emotional intelligence in defining the feedback environment as they deal with faculty members' quality of work.


Author(s):  
Ni Komang Prasiani ◽  
Anik Yuesti ◽  
Nengah Sudja

The purpose of this study is to determine the relationship between organizational culture variables, information technology, and employee performance, whether or not technology plays a role in improving employee performance. The population in this study is the Information System Users (SINERGY) in the Bali Design and Business Institute, consisting of 81 lecturers and employees. Data relating to research variables were collected using questionnaires that were distributed to all respondents and filled in by the respondents themselves based on the respondents' perceptions. Based on the instrument test performed, it was proven that all statement items in the questionnaire are valid and reliable. This study uses Structural Equation Modeling (SEM) analysis. The results indicate that: the use of information technology has a positive and significant effect on motivation. Organizational culture has a positive effect on motivation. The use of information technology has a positive on employee performance. Organizational culture has a positive effect on employee performance. Motivation has a positive and significant effect on employee performance. Keywords: Information Technology, Organizational Culture, Motivation and Employee Performance.


2011 ◽  
Vol 3 (3) ◽  
pp. 311-325
Author(s):  
Daniela Martins Diniz ◽  
José Marcio de Castro

The aim of this article is to describe and understand how Strategic Management is designed, implemented and monitored in private universities. The data analysis has revealed which factors have affected the Strategic Management process in these universities, its characteristics, the actors involved in this process and, finally, the relationship between planning and performance. The results have also shown that in two universities (cases A and B) their Strategic Management is already a mature process, which was designed in order to create a vision of the future and help both universities to deal with environmental pressures. By contrast, the third case (C) revealed that its Strategic Management has not reached yet the same level of maturity observed in the other two cases.


2020 ◽  
Vol 71 ◽  
pp. 377-402
Author(s):  
Bikhtiyar HUSSEIN ◽  
Mehmet YESILTAS

The study investigated direct and indirect impact of emotional intelligence on employee counterproductive work behavior and organizational commitment through transformational leadership. On the basis of theoretical and empirical studies, one exogenous variable (emotional intelligence) and three endogenous variables i. e transformational leadership, counterproductive work behavior, and organizational commitment were analyzed through structural equation modeling with the aid of AMOS V24. The participants were 302 administrative staff of private universities in Kurdistan region of Iraq. This study found emotional intelligence to significantly reduce counterproductive work behavior, while it was also found to significantly enhance employee commitment to their organization and transformational leadership. Moreover, transformational leadership was found to have a significant effect of reducing counterproductive work behavior among the staff, while it encourages their commitment to the university. In addition, transformational leadership was found to have a positive partial mediation in the relationship between emotional intelligence and counterproductive work behavior on one hand, and the relationship between emotional intelligence and organizational commitment on the other hand. Finally, the theoretical and practical implications of the study were addressed.


2020 ◽  
Vol 9 (11) ◽  
pp. 3533
Author(s):  
Ni Luh Putu Surya Astitiani

Performance can be viewed as a process or a work result. The purpose of this research is to find out how to increase the motivation and performance of employees so that it has an impact on the progress of the company by paying attention to the factors of remuneration and work environment. This research was conducted at JO WIKA-MPK PLTD MFO 50 MW. The number of samples used was 105 employees, using the total sampling technique method. Data collection was carried out through observation, literature study, interviews and questionnaires. The data analysis technique used was the Structural Equation Model assisted by the AMOS 22 program. Based on the results of the analysis, it was found that the effect of remuneration on motivation was significant. Furthermore, the effect of work environment on motivation is significant. The influence of motivation on employee performance is significant. The effect of remuneration on employee performance is significant. The influence of the work environment on employee performance is significant. To be able to foster morale in order to improve employee performance, employees must be motivated to be enthusiastic in carrying out their duties in order to achieve the vision and mission the company wants to achieve. Keywords: remuneration, work environment, motivation, employee performance


2016 ◽  
Vol 28 (5) ◽  
pp. 969-987 ◽  
Author(s):  
Chung-Jen Wang

Purpose This paper aims to integrate leader–member exchange (LMX), creativity and performance research and to develop a model to investigate the relationships among LMX, task motivation, creativity and performance in the hospitality industry. Design/methodology/approach Structural equation modeling (SEM) with bootstrap estimation was conducted with a sample of 312 leader–employee dyadic data from international tourist hotels in Taiwan. Findings The results revealed that LMX positively affected performance and creativity. Most important of all, task motivation was found to mediate the relationship between LMX and creativity, while both task motivation and creativity were found to mediate the relationship between LMX and performance. Research limitations/implications With efforts to combine research variables into a unified theoretical model, this study is the first in the field of hospitality research which explores the two-path mediating effects of these relationships in an integrated SEM framework. More specifically, this study provides a synthesized perspective with bootstrap analyses to broaden hotel research with regard to LMX and examine its influences on employees’ creativity and performance. Practical implications The results of this study suggest that human resource departments in hotel companies should provide training programs for supervisors and employees to enhance their reciprocal relationships, and establish reward mechanisms to encourage the development of more creative services at work. Originality/value This study added to the literature with its use of a non-Western sample, and extended the prior research in the context of the hospitality industry. Overall, the conclusions provide empirical evidence in an integrated model that task motivation can strengthen the influence of LMX on creativity and can also nourish the influence of creativity on employee performance.


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