scholarly journals Analisis Pengaruh Kelengkapan Fitur dan Desain Navigasi Aplikasi Perbankan Berbasis Mobile Terhadap User Experience Nasabah Individu pada PT Bank Central Asia Tbk

2020 ◽  
Vol 4 (4) ◽  
pp. 111
Author(s):  
Andrian Harinata ◽  
Anas Lutfi

The goal of this research was to find whether feature completeness and navigation design of mobile banking applications developed by PT Bank Central Asia Tbk have a significant impact to its individual customers' user experience. This research was conducted by using questionnaire, in which the population was all the individual customers of PT Bank Central Asia Tbk, while the sample was the 162 (one hundred and sixty-two) respondents who submitted the questionnaire. By using the multiple regression analysis and hypothesis test, it was found that both feature completeness and navigation design of mobile banking applications developed by PT Bank Central Asia Tbk have a positive and significant impact to its individual customers' user experience.

Tata Kelola ◽  
2020 ◽  
Vol 7 (2) ◽  
pp. 193-200
Author(s):  
Nur Andayani ◽  
Basri Modding ◽  
Amir Mahmud

Tujuan penelitian ini adalah 1) untuk mengetahui dan menganalisis pengaruh persepsi terhadap minat nasabah untuk melakukan transaksi ulang pada aplikasi mobile banking, 2) untuk mengetahui dan menganalisis pengaruh layanan terhadap minat nasabah untuk melakukan transaksi ulang pada aplikasi mobile banking, dan 3) untuk mengetahui dan menganalisis pengaruh keamanan sistem terhadap minat nasabah untuk melakukan transaksi ulang pada aplikasi mobile banking. Pendekatan penelitian adalah pendekatan kausal yang bersifat explanatory. Metode analisis yang digunakan dalam penelitian ini adalah metode analisis Regresi Berganda. Hasil penelitian menunjukkan bahwa 1) Persepsi berpengaruh positif dan signifikan terhadap minat nasabah untuk melakukan transaksi ulang pada aplikasi mobile banking pada BRI Kanca Tamalanrea, hal ini menunjukkan bahwa semakin baik persepsi yang dimiliki nasabah, maka semakin tinggi pula minat nasabah untuk melakukan transaksi ulang pada aplikasi mobile banking pada BRI Kanca Tamalanrea, 2) Layanan berpengaruh positif dan signifikan terhadap minat nasabah untuk melakukan transaksi ulang pada aplikasi mobile banking pada BRI Kanca Tamalanrea, hal ini menunjukkan bahwa semakin baik layanan yang diberikan karyawan, maka semakin tinggi pula minat nasabah untuk melakukan transaksi ulang pada aplikasi mobile banking pada BRI Kanca Tamalanrea, dan 3) Keamanan sistem berpengaruh positif dan signifikan terhadap minat nasabah untuk melakukan transaksi ulang pada aplikasi mobile banking pada BRI Kanca Tamalanrea, hal ini menunjukkan bahwa semakin baik keamanan sistem BRImo, maka semakin tinggi pula minat nasabah untuk melakukan transaksi ulang pada aplikasi mobile banking pada BRI Kanca Tamalanrea. The objectives of this study were 1) to determine and analyze the effect of perceptions on customer interest in re-transactions on mobile banking applications, 2) to determine and analyze the effect of services on customer interest in re-transactions on mobile banking applications, and 3) to determine and analyze the effect of system security on customer interest in re-transactions on the mobile banking application. The research approach is a causal approach that is explanatory. The analytical method used in this research is the multiple regression analysis method. The results showed that 1) Perception has a positive and significant effect on customer interest in re-transactions on the mobile banking application at BRI Kanca Tamalanrea, this indicates that the better the perception of the customer, the higher the customer's interest in re-transacting on the application. mobile banking at BRI Kanca Tamalanrea, 2) Services have a positive and significant effect on customer interest in re-transactions on mobile banking applications at BRI Kanca Tamalanrea, this shows that the better the service provided by employees, the higher the customer's interest in making transactions repeat on the mobile banking application at BRI Kanca Tamalanrea, and 3) System security has a positive and significant effect on customer interest in re-transactions on the mobile banking application at BRI Kanca Tamalanrea, this shows that the better the security of the BRImo system, the higher the pu He is interested in customers to re-do the mobile banking application at BRI Kanca Tamalanrea.


2009 ◽  
Vol 79 (6) ◽  
pp. 1162-1168 ◽  
Author(s):  
Marian Almyra Sevilla-Naranjilla ◽  
Ingrid Rudzki-Janson

Abstract Objective: To construct a harmony box based on correlated cephalometric variables, which may serve as a valuable diagnostic tool in orthodontic treatment planning, by analyzing the harmonious relationships of existing individual craniofacial patterns among Filipinos. Materials and Methods: Eighty-one subjects, 37 females and 44 males, were selected from the student population of a University according to established inclusion criteria. Five cephalometric angular measurements were obtained and digitized. Pearson correlation coefficients described the high association among the five variables. The bivariate linear regression analysis was used to construct a harmony box, which contained the cephalometric floating norms of the five correlated variables. Multiple regression analysis and the standard error of the estimate were calculated to construct the harmony schema, which describes the individual craniofacial pattern. Results: Correlations between the five variables were significant at .001 and .05 levels. Linear regression equations with corresponding r2 and standard error of the estimate (SE) were illustrated as the harmony box. The multiple correlation coefficient R, the adjusted R2, and the SE when one of the five measured variables was predicted from the remaining four by means of a multiple regression analysis were displayed as the harmony schema. Conclusion: The cephalometric floating norms describing the individual craniofacial pattern among Filipinos were established based on five correlated variables in the form of a harmony box.


2019 ◽  
Vol 4 (3) ◽  
pp. 26-28
Author(s):  
Muthaloo Subramaniam

Tax revenue is one of important government’s sources of revenue and the taxation system vary across countries. Malaysia went through the paradigm shift by employing the self-assessment system (SAS) on 2001 where responsibility of calculating taxes had shifted successfully from the Inland Revenue Board of Malaysia (IRBM) to taxpayers. Since then, the voluntary tax compliance through SAS in Malaysia has been paying a greater role in meeting the statutory tax obligations and collection, effectively and efficiently. The study is aimed to examine the ethical, moral, religious and cultural background considerations on individual voluntary tax compliance in Malaysia by engaging quantitative research approach by utilising 200 valid questionnaire from respondents who are the individual taxpayer in Malaysia. Multiple regression analysis conducted to identify the effect of ethicality, morality, religiosity and cultural background on the individual voluntary tax compliance in Malaysia. Findings shows that all the variables have significant positive relationship, however the multiple regression analysis proven that ethicality and religiosity have strong significant effect on the individual tax compliance behaviour and on the other hand, morality and cultural background doesn’t have significant effect on individual tax compliance behaviour.


2019 ◽  
Vol 4 (2) ◽  
pp. 125-134
Author(s):  
Pitriyani, Pitriyani

Customer Loyalty is customer commitment toward a registered, services or suppliers(Company), based on a very positive attitude and reflected in the re-purchase consistent.Customer Loyalty can be affected by many factors including the quality of service and price.The object of this research is the Permata Land Rantauprapat Hotel. The purpose of thisresearch is to analyze the influence of service quality and price of customer loyalty in the HotelPrecious Land Rantauprapat . The population in this research is the consumers who stay inHotel Permata Land Rantauprapat . The sample in this research is 98 respondents. The typeof data is the primary. Data collection method using questionnaires. The analysis techniquesused is multiple regression. The results of multiple regression analysis between the quality ofservice to the customer loyalty get the positive results of 0.035 hkd and from the results of thehypothesis test using test - t shows the results of a significant number of 10.532 and sig. 0,003<a = 0.05. The results of multiple regression analysis between the price of consumersatisfaction obtain positive results of 0,734 and from the results of the hypothesis test using test– t shows the results of a significant number of 11.583 and sig. 0,000 <a = 0.05. This can beconcluded that the quality of service and prices have positive and significant impact oncustomer loyalty


2021 ◽  
Vol 6 (5) ◽  
pp. 132-139
Author(s):  
Dade Nurdiniah ◽  
Chita Oktapriana ◽  
Iren Meita ◽  
Milla Damay Yanti

This study aims to examine and analyze the effect of leverage and firm size on earnings persistence with managerial ownership as a moderating variable. The population in this study is manufacturing companies listed on the Indonesia Stock Exchange in 2016-2019. The sample selection method used purposive sampling criteria, while the data analysis methods used in this study were multiple regression analysis and moderated regression analysis. Before analysing the data, first perform the classical assumption test, after the data is declared to meet the test criteria, then a hypothesis test is carried out consisting of multiple regression analysis, coefficient of determination test (R-squares), simultaneous significance test (F-test), significance test partial test (t-test) and moderated regression analysis (MRA). The results showed that leverage had a positive effect on earnings persistence, and firm size had no effect on earnings persistence, while managerial ownership was unable to moderate the effect of leverage and firm size on earnings persistence.


2003 ◽  
Vol 29 (3) ◽  
Author(s):  
R. Van Wyk ◽  
A. B. Boschoff ◽  
F. V. N. Cilliers

The job involvement of the individual seems to be potentially fundamental to the satisfaction of certain salient psychological needs that could lead to positive organizational implications. This study investigates the predictiveness of job involvement of 375 professionals in the pharmacy (n = 200) and accountancy (n = 175) occupations by means of Multiple Regression Analysis through personality characteristics and job satisfaction. A number of significant but weak relationships are reported varying between 1.29% and 9.85% common variance. Job involvement is predicted reasonably well for the total sample (19.35%) and the sub-samples of professionals (11.01% and 24.71% respectively). Opsomming Werkbetrokkenheid van die individu blyk potensiëel ’n fundamentele rol te speel in die bevrediging van sekere onderliggende psigologiese behoeftes, wat kan lei tot positiewe organisasie uitkomste. Hierdie studie van 375 professionele persone vanuit die apteker- (n = 200) en rekenmeester- (n = 175) beroepe ondersoek die verhouding en voorspelbaarheid van werkbetrokkenheid deur middel van Meervoudige Regressie Analise en werksatisfaksie en persoonlikheidstrekke faktore as onafhanklike veranderlikes. ’n Aantal stastisties betekenisvolle, maar matige verwantskappe word geraporteer (gemeenskaplike variansies tussen 1.29% en 9.85%). Werkbetrokkenheid is redelik goed voorspel vir die totale steekproef (19.35%) asook die professionele sub-groepe (11.01% en 24.71% onderskeidelik)


Liquidity ◽  
2018 ◽  
Vol 5 (1) ◽  
pp. 27-34
Author(s):  
Nurwati Nurwati

Taxpayer compliance from year to year shows declining. This study purposes to analyze the factors that affect the individual taxpayer Compliance conducting business and free trade in the region of KPP Pratama Jakarta Pasar Rebo. This study using the questionnaire as data collection. Respondents in this study are the individual taxpayers conducting business activities and work freely. This study uses a Tax Awareness, Service tax authorities as the independent variable and the Taxpayer Compliance as the dependent variable. The data were analyzed using multiple regression analysis using SPSS 20 for Windows. The results showed that (1) Awareness has negative influence on the Taxation Taxpayer Compliance significantly, (2) positive effect on the tax authorities Service Taxpayer Compliance significantly.


2012 ◽  
Vol 113 (4) ◽  
pp. 271-278
Author(s):  
Adam Řeháček ◽  
M. Janega ◽  
P. Hofmanová ◽  
T. Dostálová

The purpose of this study was to establish floating cephalometric norms for the description of the individual skeletal pattern in Czech adults. Floating norms provide a method of analysis that uses the variability of the associations among suitable cephalometric measures, on the basis of the regression model combining both sagittal and vertical skeletal parameters. Harmony box is a simple and useful tool for diagnostics of orthodontic anomalies according to individual cephalometric norms. 118 subjects, 53 male and 65 female, from Czech population were selected. The method of multiple regression analysis was used to determine interdependence among five cephalometric variables of the sample. Linear regression equations with corresponding r2 and standard error of the estimate (SE) were then illustrated as the harmony box. The results construct a harmony box based on correlated cephalometric variables. The multiple regression analysis of the data is graphically illustrated as a harmony schema which divides harmony box in three zones according to the type of the face – prognathic, orthognathic and retrognathic. The cephalometric floating norms describing the individual craniofacial pattern among Czech adults were established based on five correlated variables in the form of a harmony box.


2021 ◽  
Vol 25 (6) ◽  
pp. 349-354
Author(s):  
Sercin Kosova ◽  
Merve Koca Kosova

Background and Study Aim. Trampoline gymnastics has a versatile scoring system that has evolved and become more complex over the years. This study aimed to find the effect of the difficulty (D), execution (E), time of flight (TOF), and horizontal displacement (HD) scores on the total score in male and female trampoline gymnasts. Material and Methods. The results of the first round in the qualification round in the individual senior category of the 27th European Championships in Trampoline Gymnastics were used for evaluation. Multiple regression analysis (the enter method) was performed to build a model between the total score and D, E, TOF, and HD scores. Results. According to multiple regression analyses, respectively E, TOF, D, and HD scores were predictors of the total score in the men’s first routine, and D, E, TOF, and HD in the men’s second routine (p<0.05). Although women have the same ranking as the men of the second routines, respectively E, D, TOF, and HD scores were predictors of the first routine (p<0.05). Conclusions. The results show that the E score is critical for the first routines and the D score is critical for the second routines. The fact that the first and second routines were constructed with different strategies as per the competition rules may have caused this result. By reminding coaches and athletes of the fact that the types of scores can affect each other, it can be suggested that they adjust their target scores according to the type of routine and the stage and type of competition.


2019 ◽  
Vol 3 (1) ◽  
pp. 37-47
Author(s):  
Imam Abrori ◽  
Abdurrahim Abdurrahim

This study was conducted to examine the influence of Capital Adequacy Ratio (CAR), Biaya Operasional Terhadap Pendapatan Operasional (BOPO), Non-Performing Loan (NPL), Net Interest Margin (NPL) and loan to Deposit Ratio (LDR) to the Banking Profitability (ROA). Populations that are objects of this study are conventional banks listed on the Indonesia Stock Exchange. The method used in this research is to use multiple regression analysis to test the hypothesis that the t-test. Before using multiple regression analysis, performed classical assumption beforehand. From the results of the partial hypothesis test (t-test) in conventional banks showed that the CAR variable has no effect and no significant effect on bank profitability (ROA). Variable ROA and LDR significant negative effect on bank profitability (ROA), while variable NIM and NPL positive and significant impact on banking profitability (ROA). The ability of the independent variables affects the profitability of banks by 64% while the rest influence other variables not included in the research model.


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