scholarly journals Incorporating Failure Events in Agents’ Decision Making to Improve User Satisfaction

2020 ◽  
Author(s):  
Chen Rozenshtein ◽  
David Sarne
Keyword(s):  
Decision Making ◽  
User Satisfaction ◽  
Large Scale ◽  
Autonomous Agents ◽  
Human Subjects ◽  
Amazon Mechanical Turk ◽  
Direct Influence ◽  
New Paradigm ◽  
Joint Task ◽  
Satisfaction Measures

This paper suggests a new paradigm for the design of collaborative autonomous agents engaged in executing a joint task alongside a human user. In particular, we focus on the way an agent's failures should affect its decision making, as far as user satisfaction measures are concerned. Unlike the common practice that considers agent (and more broadly, system) failures solely in the prism of their influence over the agent's contribution to the execution of the joint task, we argue that there is an additional, direct, influence which cannot be fully captured by the above measure. Through two series of large-scale controlled experiments with 450 human subjects, recruited through Amazon Mechanical Turk, we show that, indeed, such direct influence holds. Furthermore, we show that the use of a simple agent design that takes into account the direct influence of failures in its decision making yields considerably better user satisfaction, compared to an agent that focuses exclusively on maximizing its absolute contribution to the joint task.

scholarly journals Incorporating Failure Events in Agents’ Decision Making to Improve User Satisfaction

2020 ◽  
Author(s):  
Chen Rozenshtein ◽  
David Sarne
Keyword(s):  
Decision Making ◽  
User Satisfaction ◽  
Large Scale ◽  
Autonomous Agents ◽  
Human Subjects ◽  
Amazon Mechanical Turk ◽  
Direct Influence ◽  
New Paradigm ◽  
Joint Task ◽  
Satisfaction Measures

This paper suggests a new paradigm for the design of collaborative autonomous agents engaged in executing a joint task alongside a human user. In particular, we focus on the way an agent's failures should affect its decision making, as far as user satisfaction measures are concerned. Unlike the common practice that considers agent (and more broadly, system) failures solely in the prism of their influence over the agent's contribution to the execution of the joint task, we argue that there is an additional, direct, influence which cannot be fully captured by the above measure. Through two series of large-scale controlled experiments with 450 human subjects, recruited through Amazon Mechanical Turk, we show that, indeed, such direct influence holds. Furthermore, we show that the use of a simple agent design that takes into account the direct influence of failures in its decision making yields considerably better user satisfaction, compared to an agent that focuses exclusively on maximizing its absolute contribution to the joint task.

scholarly journals From Traditional to Automated Mobility on Demand: A Comprehensive Framework for Modeling On-Demand Services in SimMobility

2019 ◽  
Vol 2673 (12) ◽  
pp. 15-29 ◽  
Author(s):  
Bat-hen Nahmias-Biran ◽  
Jimi B. Oke ◽  
Nishant Kumar ◽  
Kakali Basak ◽  
Andrea Araldo ◽  
...  
Keyword(s):  
Decision Making ◽  
User Satisfaction ◽  
Large Scale ◽  
Network Performance ◽  
Transportation Network ◽  
Behavioral Models ◽  
Demand Model ◽  
Modeling Framework ◽  
On Demand ◽  
Comprehensive Framework

Mobility on demand (MoD) systems have recently emerged as a promising paradigm for sustainable personal urban mobility in cities. In the context of multi-agent simulation technology, the state-of-the-art lacks a platform that captures the dynamics between decentralized driver decision-making and the centralized coordinated decision-making. This work aims to fill this gap by introducing a comprehensive framework that models various facets of MoD, namely heterogeneous MoD driver decision-making and coordinated fleet management within SimMobility, an agent- and activity-based demand model integrated with a dynamic multi-modal network assignment model. To facilitate such a study, we propose an event-based modeling framework. Behavioral models were estimated to characterize the decision-making of drivers using a GPS dataset from a major MoD fleet operator in Singapore. The proposed framework was designed to accommodate behaviors of multiple on-demand services such as traditional MoD, Lyft-like services, and automated MoD (AMoD) services which interact with traffic simulators and a multi-modal transportation network. We demonstrate the benefits of the proposed framework through a large-scale case study in Singapore comparing the fully decentralized traditional MoD with the future AMoD services in a realistic simulation setting. We found that AMoD results in a more efficient service even with increased demand. Parking strategies and fleet sizes will also have an effect on user satisfaction and network performance.

A Framework for Understanding the Open Source Revolution

2009 ◽  
pp. 439-454
Author(s):  
Jeff Elpern ◽  
Sergiu Dascalu
Keyword(s):  
Decision Making ◽  
Open Source ◽  
Open Source Software ◽  
Real World ◽  
Large Scale ◽  
Future Research ◽  
Software Systems ◽  
New Paradigm ◽  
Hierarchical Decision Making ◽  
Hierarchical Decision

Traditional software engineering methodologies have mostly evolved from the environment of proprietary, large-scale software systems. Here, software design principles operate within a hierarchical decision- making context. Development of banking, enterprise resource and complex weapons systems all fit this paradigm. However, another paradigm for developing software-intensive systems has emerged, the paradigm of open source software. Although from a traditional perspective open source projects might look like chaos, their real-world results have been spectacular. This chapter presents open source software development as a fundamentally new paradigm driven by economics and facilitated by new processes. The new paradigm’s revolutionary aspects are explored, a framework for describing the massive impact brought about by the new paradigm is proposed, and directions of future research are outlined. The proposed framework’s goals are to help the understanding of the open source paradigm as a new economic revolution and stimulate research in designing open source software.

scholarly journals Human-agent coordination in a group formation game

2021 ◽  
Vol 11 (1) ◽  
Author(s):  
Tuomas Takko ◽  
Kunal Bhattacharya ◽  
Daniel Monsivais ◽  
Kimmo Kaski
Keyword(s):  
Decision Making ◽  
Autonomous Agents ◽  
Human Subjects ◽  
Group Formation ◽  
Small World ◽  
Human Agent ◽  
Human Decision ◽  
Overall Performance ◽  
Behaviour Changes ◽  
Formation Game

AbstractCoordination and cooperation between humans and autonomous agents in cooperative games raise interesting questions on human decision making and behaviour changes. Here we report our findings from a group formation game in a small-world network of different mixes of human and agent players, aiming to achieve connected clusters of the same colour by swapping places with neighbouring players using non-overlapping information. In the experiments the human players are incentivized by rewarding to prioritize their own cluster while the model of agents’ decision making is derived from our previous experiment of purely cooperative game between human players. The experiments were performed by grouping the players in three different setups to investigate the overall effect of having cooperative autonomous agents within teams. We observe that the human subjects adjust to autonomous agents by being less risk averse, while keeping the overall performance efficient by splitting the behaviour into selfish and cooperative actions performed during the rounds of the game. Moreover, results from two hybrid human-agent setups suggest that the group composition affects the evolution of clusters. Our findings indicate that in purely or lesser cooperative settings, providing more control to humans could help in maximizing the overall performance of hybrid systems.

Truth Matters: Cognitive Integrity as an Intervention for Self-Deception

2017 ◽  
Author(s):  
Eugenia Isabel Gorlin ◽  
Michael W. Otto
Keyword(s):  
Decision Making ◽  
Problem Solving ◽  
Autonomous Agents ◽  
Therapeutic Interventions ◽  
Empirical Validation ◽  
The Past ◽  
Adaptive Problem

To live well in the present, we take direction from the past. Yet, individuals may engage in a variety of behaviors that distort their past and current circumstances, reducing the likelihood of adaptive problem solving and decision making. In this article, we attend to self-deception as one such class of behaviors. Drawing upon research showing both the maladaptive consequences and self-perpetuating nature of self-deception, we propose that self-deception is an understudied risk and maintaining factor for psychopathology, and we introduce a “cognitive-integrity”-based approach that may hold promise for increasing the reach and effectiveness of our existing therapeutic interventions. Pending empirical validation of this theoretically-informed approach, we posit that patients may become more informed and autonomous agents in their own therapeutic growth by becoming more honest with themselves.

The sugar and alcohol industry in the biofuels and cogeneration era: a paradigm change (part II)

2014 ◽  
pp. 97-104 ◽  
Author(s):  
Electo Eduardo Silv Lora ◽  
Mateus Henrique Rocha ◽  
José Carlos Escobar Palacio ◽  
Osvaldo José Venturini ◽  
Maria Luiza Grillo Renó ◽  
...  
Keyword(s):  
Large Scale ◽  
New Technologies ◽  
Process Integration ◽  
Animal Feed ◽  
Raw Materials ◽  
Biofuel Production ◽  
New Paradigm ◽  
Alcohol Industry ◽  
Feed Production ◽  
Steam Parameters

The aim of this paper is to discuss the major technological changes related to the implementation of large-scale cogeneration and biofuel production in the sugar and alcohol industry. The reduction of the process steam consumption, implementation of new alternatives in driving mills, the widespread practice of high steam parameters use in cogeneration facilities, the insertion of new technologies for biofuels production (hydrolysis and gasification), the energy conversion of sugarcane trash and vinasse, animal feed production, process integration and implementation of the biorefinery concept are considered. Another new paradigm consists in the wide spreading of sustainability studies of products and processes using the Life Cycle Assessment (LCA) and the implementation of sustainability indexes. Every approach to this issue has as an objective to increase the economic efficiency and the possibilities of the sugarcane as a main source of two basic raw materials: fibres and sugar. The paper briefly presents the concepts, indicators, state-of-the-art and perspectives of each of the referred issues.

Applications of blockchain in healthcare (Preprint)

2020 ◽  
Author(s):  
Pranav C
Keyword(s):  
Decision Making ◽  
Large Scale ◽  
Review Paper ◽  
New Technology ◽  
Personal Identification ◽  
Healthcare Industry ◽  
Healthcare Organizations ◽  
Paper Briefly ◽  
Blockchain Technology ◽  
Audit Trails

UNSTRUCTURED The word blockchain elicits thoughts of cryptocurrency much of the time, which does disservice to this disruptive new technology. Agreed, bitcoin launched in 2011 was the first large scale implementation of blockchain technology. Also, Bitcoin’s success has triggered the establishment of nearly 1000 new cryptocurrencies. This again lead to the delusion that the only application of blockchain technology is for the creation of cryptocurrency. However, the blockchain technology is capable of a lot more than just cryptocurrency creation and may support such things as transactions that require personal identification, peer review, elections and other types of democratic decision-making and audit trails. Blockchain exists with real world implementations beyond cryptocurrencies and these solutions deliver powerful benefits to healthcare organizations, bankers, retailers and consumers among others. One of the areas where blockchain technology can be used effectively is healthcare industry. Proper application of this technology in healthcare will not only save billions of money but also will contribute to the growth in research. This review paper briefly defines blockchain and deals in detail the applications of blockchain in various areas particularly in healthcare industry.

Ban Ki-moon, 2007–2016

2018 ◽  
Author(s):  
Richard Gowan
Keyword(s):  
United States ◽  
Decision Making ◽  
Security Council ◽  
Large Scale ◽  
Central African Republic ◽  
The United States ◽  
Cautious Approach ◽  
Peacekeeping Operations ◽  
Council Decision ◽  
The Face

During Ban Ki-moon’s tenure, the Security Council was shaken by P5 divisions over Kosovo, Georgia, Libya, Syria, and Ukraine. Yet it also continued to mandate and sustain large-scale peacekeeping operations in Africa, placing major burdens on the UN Secretariat. The chapter will argue that Ban initially took a cautious approach to controversies with the Council, and earned a reputation for excessive passivity in the face of crisis and deference to the United States. The second half of the chapter suggests that Ban shifted to a more activist pressure as his tenure went on, pressing the Council to act in cases including Côte d’Ivoire, Libya, and Syria. The chapter will argue that Ban had only a marginal impact on Council decision-making, even though he made a creditable effort to speak truth to power over cases such as the Central African Republic (CAR), challenging Council members to live up to their responsibilities.

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