scholarly journals AS CONSEQUÊNCIAS DO PROCESSO DE TERCEIRIZAÇÃO PARA O SETOR DE GERENCIAMENTO DOS SERVIÇOS DE SAÚDE

2018 ◽  
Vol 3 (2) ◽  
pp. 24
Author(s):  
Helaine Marinho Matos e Matos ◽  
Dênia Rodrigues Chagas
Keyword(s):  
Health Services ◽  
Selection Criteria ◽  
Selection Process ◽  
Services Sector ◽  
De Se ◽  
Great Relevance ◽  
The Subject ◽  
Search And Selection ◽  
Health Field

O presente estudo propôs a realização de uma revisão bibliográfica com critérios de busca e seleção utilizadas pela revisão sistemática, tendo como principal objetivo a identificação dos efeitos oriundos do processo de terceirização no setor de gerenciamento dos serviços de saúde. Este, por sua vez, respaldou-se em estudos que versam a respeito da temática abordada, publicados nas bases de dados MEDLINE e SciELO, onde passaram por um processo de seleção, resultando num acervo de 15 artigos. Dentre os resultados encontrados pôde-se observar que a evolução do processo de terceirização trouxe benefícios de suma relevância para o âmbito da saúde, principalmente no que concerne à redução dos custos orçamentais de diversas unidades de saúde, favorecendo o acesso aos usuários dos serviços da saúde, e consequentemente promovendo uma melhoria na qualidade dos atendimentos a essa clientela. No entanto, alguns estudos mostraram algumas falhas no setor administrativo que levaram ao surgimento de sérios problemas no âmbito financeiro. Portanto, é imprescindível que haja a instituição de medidas preventivas e de monitoramento direcionadas ao processo, a fim de se evitar futuros contratempos. THE OUTSOURCING PROCESS CONSEQUENCES FOR MANAGEMENT OF HEALTH SERVICES SECTOR ABSTRACT The present study proposed the accomplishment of a bibliographic review with search and selection criteria used by the systematic review, having as main objective the identification of the effects arising from the process of outsourcing in the health services management sector. This was supported by studies on the subject, published in the MEDLINE and SciELO databases, where they underwent a selection process, resulting in a collection of 15 articles. Among the results found, it was observed that the evolution of the outsourcing process brought benefits of great relevance to the health field, mainly in relation to the reduction of the budgetary costs of several health units, favoring access to the users of health services and consequently promoting an improvement in the quality of care to this population. However, some studies have shown some flaws in the administrative sector that have led to the emergence of serious financial problems. Therefore, it is essential that preventive and monitoring measures be taken in order to avoid future setbacks.

scholarly journals Determining ‘Curriculum Viability’ through Standards and Inhibitors of Curriculum Quality: A Scoping Review

2019 ◽  
Author(s):  
Rehan Ahmed Khan ◽  
Annemarie Spruijt ◽  
Usman Mahboob ◽  
Jeroen J. G. van Merrienboer
Keyword(s):  
Work Environment ◽  
Communication Technology ◽  
Scoping Review ◽  
Selection Process ◽  
Curriculum Evaluation ◽  
Quality Standards ◽  
Inclusion Criteria ◽  
Educational Work ◽  
Search And Selection

Abstract Background A curriculum is dynamic entity and hence, metaphorically, can be considered ‘alive’. Curricular diseases may impair its quality and hence its viability. The quality of a curriculum is typically assessed against certain quality standards only. This approach does not identify the inhibitors impeding the achievement of quality standards. The purpose of this study is to identify not only standards but also inhibitors of curriculum quality, allowing for a more comprehensive assessment of what we coin ‘curriculum viability’. Methods We performed a scoping review of ‘curriculum viability’, after which 13 articles were found eligible through a meticulous search and selection process. We first identified 1233 studies based on matching keywords, title and abstract; 36 of which met our inclusion criteria. After application of the Qualsyst criteria, two independent reviewers performed a thematic analysis of the 13 articles that remained. Results While all studies reported on standards of quality, only two studies described both standards and inhibitors of quality. These standards and inhibitors were related to educational content and strategy, students, faculty, assessment, educational/work environment, communication, technology and leadership. Conclusions The framework of curriculum viability thus developed will help identify inhibitors adversely affecting the curriculum viability and remaining hidden or un-noticed when curriculum evaluation is done.

Mutual fund investor’s behaviour towards information search and selection criteria

2018 ◽  
Vol 10 (4) ◽  
pp. 395-414 ◽  
Author(s):  
Inderjit Kaur
Keyword(s):  
Mutual Funds ◽  
Information Search ◽  
Mutual Fund ◽  
Selection Criteria ◽  
Selection Process ◽  
Sources Of Information ◽  
National Capital Region ◽  
Search Behaviour ◽  
Content Type ◽  
Search And Selection

PurposeThe fund selection process of investors in a mutual fund needs to be understood for designing better marketing strategies. Knowledge and perception about the mutual funds can affect investor’s behaviour towards information search and selection criteria during the decision process. Therefore, this study aims to examine Indian mutual fund investors under the framework of Theory of Planned Behaviour and consumer’s behaviour model.Design/methodology/approachThe data have been collected from mutual fund investors in the National Capital Region–Delhi, India, through structured questionnaire. The collected data were examined with relevant statistical tools.FindingsKnowledge and perception affect information search behaviour of the investor. Investors having better knowledge of mutual funds access impersonal sources of information and performance of fund affects their choice, whereas investors having lesser knowledge of mutual fund take advice of experts and select funds based on fund characteristics. Investors with better return perception for mutual funds ignore performance as selection criteria, whereas investors having poor risk perception tend to reduce their bias by accessing personal sources of information. Education and income of investor affect knowledge and perception of mutual funds.Practical implicationsThe financial advisor-driven investors ignore performance as selection criteria and could lead to dissatisfaction later. Therefore, to make the industry investor driven, mutual funds need to focus on improving the knowledge of investors.Originality/valueThis paper shows the unique effect of knowledge and perception on information search behaviour of investors towards mutual funds. The knowledgeable investor selects mutual funds by understanding all risks and benefits.

scholarly journals Educação Ambiental na escola: estudo da relação entre a alimentação e a produção de resíduos.

2014 ◽  
Vol 8 (2) ◽  
pp. 131-149
Author(s):  
Ellen Maria Pestili de Almeida ◽  
Solange Maria Montanha ◽  
Patrícia Mariana Costa Santana ◽  
Lanny Cristina Burlandy Soares
Keyword(s):  
Healthy Eating ◽  
Formal Education ◽  
Multidisciplinary Approach ◽  
Common Knowledge ◽  
Living Standards ◽  
Standard Of Living ◽  
Waste Generation ◽  
De Se ◽  
The Subject

Projetos envolvendo a questão do lixo nas escolas têm tomado espaço quando o assunto está relacionado aos temas meio ambiente e sustentabilidade. Porém, a maioria das ações desenvolvidas foca o pós-consumo, enquanto que o trabalho de se repensar o consumo ainda é pouco difundido. Relacionando a alimentação e a geração de resíduos, é de senso comum que o lixo gerado é resultado de um estilo / padrão de vida de uma sociedade: quanto mais rica e consumista ela o for, mais geradora de lixo ela será. Qualquer tentativa de reduzir a quantidade de lixo pressupõe mudanças no comportamento da sociedade. Partindo desse pressuposto, o trabalho desenvolvido pretende estabelecer uma abordagem capaz de fazer com que as pessoas envolvidas repensem seus padrões de vida e de consumo, por meio de uma visão multidisciplinar no que diz respeito à qualidade de vida, alimentação saudável e geração de resíduos. Palavras-chave: Educação ambiental, alimentação, resíduos, ensino formal. ABSTRACT: Projects involving the issue of waste in schools have taken place when the subject is linked to environment and sustainability issues. However, most of the actions developed focuses on the post-consumption, whereas the work of rethinking consumption is still not widespread. Linking food and waste generation, it is common knowledge that the waste generated is the result of a style / standard of living of a society: the richer and consumerist she is, the more it will be generating garbage. Any attempt to reduce the amount of waste requires changes in the behavior of society. Based on this assumption, the work seeks to establish an approach able to get people involved to rethink their living standards and consumption, through a multidisciplinary approach with regard to quality of life, healthy eating and waste generation. Keywords: Environmental education, food, waste, formal education.

scholarly journals Human error and patient safety in health services/O erro humano e a segurança do paciente nos serviços de saúde/Error humano y la seguridad del paciente en los servicios de salud

2014 ◽  
Vol 3 (3) ◽  
pp. 115
Author(s):  
Francisco Gilberto Fernandes Pereira ◽  
Joselany Áfio Caetano
Keyword(s):  
Patient Safety ◽  
Health Services ◽  
Human Error ◽  
Human Condition ◽  
Quality Of Services ◽  
Palabras Clave ◽  
De Se ◽  
Reflective Study ◽  
The Individual

ABSTRACT Objective: to discuss about human error and its implications on health services weaving parallel considerations on Patient Safety. Methodology: this is a reflective study, from the expert authors dialogical interpretation of the theme, which emerged from the thematic axes: contextualizing the phenomenon of uncertainty in health services; discussion from the perspective of error as inherent human condition, showing its multifaceted definition and consequences; and convergences between the error and Patient Safety. Results: in the area of health, human error is related to multiple factors, which travels from those causes inherent to the patient, those institutional, financial, structural, and human factors, such as lack of knowledge and skills. The error should commonly be used to generate learning situations that will translate into real improvements in the quality of services and care, which converges to the need to institutionalize a culture that prevails in the health and welfare of the individual assisted, giving rise to patient safety itself. Final considerations: the best way to prevent human error is to know the probability of its occurrence, as well as knowing typifies them, and relate its causes and consequences. Keywords: Patient safety. Medical erros. Health services. RESUMO Objetivo: discutir acerca do erro humano e suas implicações nos serviços de saúde tecendo considerações paralelas com a Segurança do Paciente. Metodologia: trata-se de um estudo reflexivo, realizado a partir da interpretação dialógica de autores experts na temática, dos quais emergiram os eixos temáticos: contextualização do fenômeno da insegurança nos serviços de saúde; discussão da perspectiva do erro como condição inerente do ser humano, demonstrando sua multifacetada definição e consequências; e, as convergências entre o erro e a Segurança do Paciente. Resultados: na área de saúde, o erro humano está atrelado a múltiplos fatores, que trafegam desde aquelas causas inerentes ao próprio paciente, àquelas institucionais, financeiras, estruturais, e de fatores humanos, como a falta de conhecimento e habilidades. O erro deve, comumente, ser utilizado para gerar situações de aprendizado que se converterão em melhorias efetivas da qualidade dos serviços e cuidados prestados, o que converge para a necessidade de se institucionalizar uma cultura em que prevaleça a saúde e o bem-estar do indivíduo assistido, fazendo emergir a segurança do paciente propriamente dita. Considerações finais: a melhor forma de prevenção do erro humano é conhecer a possibilidade de sua ocorrência, bem como saber tipificá-los, e relacionar suas causas e consequências. Descritores: Segurança do paciente. Erros médicos. Serviços de saúde. RESUMEN Objetivo: Discutir acerca de los errores humanos y sus implicaciones en los servicios de salud que tejen consideraciones paralelas sobre la Seguridad del Paciente. Metodología: se trata de un estudio reflexivo, de la interpretación dialógica autores expertos del tema, que surgió a partir de los ejes temáticos: contextualizar el fenómeno de la incertidumbre en los servicios de salud; discusión desde la perspectiva del error como condición inherente al ser humano, mostrando su definición multifacética y consecuencias; y convergencias entre el error y la Seguridad del Paciente. Resultados: en el área de la salud, el error humano se relaciona con múltiples factores, que viaja de esas causas inherentes al paciente, los factores institucionales, financieras, estructurales y humanos, como la falta de conocimientos y habilidades. El error normalmente se debe utilizar para generar situaciones de aprendizaje que se traducirán en mejoras reales en la calidad de los servicios y la atención, que converge a la necesidad de institucionalizar una cultura que prevalece en la salud y el bienestar del individuo asistida, dando lugar a sí mismo la seguridad del paciente. Consideraciones finales: la mejor manera de prevenir el error humano es conocer la probabilidad de que se produzcan, así como conocer los tipifica, y relacionar sus causas y consecuencias. Palabras clave: Seguridad del paciente. Errores médicos. Servicios de salud. 

scholarly journals Determining ‘Curriculum Viability’ through Standards and Inhibitors of Curriculum Quality: A Scoping Review

2019 ◽  
Author(s):  
Rehan Ahmed Khan ◽  
Annemarie Spruijt ◽  
Usman Mahboob ◽  
Jeroen J. G. van Merrienboer
Keyword(s):  
Work Environment ◽  
Communication Technology ◽  
Scoping Review ◽  
Selection Process ◽  
Curriculum Evaluation ◽  
Quality Standards ◽  
Inclusion Criteria ◽  
Educational Work ◽  
Search And Selection

Abstract Background A curriculum is dynamic entity and hence, metaphorically, can be considered ‘alive’. Curricular diseases may impair its quality and hence its viability. The quality of a curriculum is typically assessed against certain quality standards only. This approach does not identify the inhibitors impeding the achievement of quality standards. The purpose of this study is to identify not only standards but also inhibitors of curriculum quality, allowing for a more comprehensive assessment of what we coin ‘curriculum viability’. Methods We performed a scoping review of ‘curriculum viability’, after which 13 articles were found eligible through a meticulous search and selection process. We first identified 1233 studies based on matching keywords, title and abstract; 36 of which met our inclusion criteria. After application of the Qualsyst criteria, two independent reviewers performed a thematic analysis of the 13 articles that remained. Results While all studies reported on standards of quality, only two studies described both standards and inhibitors of quality. These standards and inhibitors were related to educational content and strategy, students, faculty, assessment, educational/work environment, communication, technology and leadership. Conclusions The framework of curriculum viability thus developed will help identify inhibitors adversely affecting the curriculum viability and remaining hidden or un-noticed when curriculum evaluation is done.

scholarly journals Projeto Materiais Recicláveis: um relato de prática em Educação Ambiental

2014 ◽  
Vol 8 (2) ◽  
pp. 164-168
Author(s):  
Andressa Tornquist ◽  
Camila Becker ◽  
Jaqueline Simmianer ◽  
Luciana Preuss
Keyword(s):  
Healthy Eating ◽  
Formal Education ◽  
Multidisciplinary Approach ◽  
Common Knowledge ◽  
Living Standards ◽  
Standard Of Living ◽  
Waste Generation ◽  
De Se ◽  
The Subject

Projetos envolvendo a questão do lixo nas escolas têm tomado espaço quando o assunto está relacionado aos temas meio ambiente e sustentabilidade. Porém, a maioria das ações desenvolvidas foca o pós-consumo, enquanto que o trabalho de se repensar o consumo ainda é pouco difundido. Relacionando a alimentação e a geração de resíduos, é de senso comum que o lixo gerado é resultado de um estilo / padrão de vida de uma sociedade: quanto mais rica e consumista ela o for, mais geradora de lixo ela será. Qualquer tentativa de reduzir a quantidade de lixo pressupõe mudanças no comportamento da sociedade. Partindo desse pressuposto, o trabalho desenvolvido pretende estabelecer uma abordagem capaz de fazer com que as pessoas envolvidas repensem seus padrões de vida e de consumo, por meio de uma visão multidisciplinar no que diz respeito à qualidade de vida, alimentação saudável e geração de resíduos. Palavras-chave: Educação ambiental, alimentação, resíduos, ensino formal. ABSTRACT: Projects involving the issue of waste in schools have taken place when the subject is linked to environment and sustainability issues. However, most of the actions developed focuses on the post-consumption, whereas the work of rethinking consumption is still not widespread. Linking food and waste generation, it is common knowledge that the waste generated is the result of a style / standard of living of a society: the richer and consumerist she is, the more it will be generating garbage. Any attempt to reduce the amount of waste requires changes in the behavior of society. Based on this assumption, the work seeks to establish an approach able to get people involved to rethink their living standards and consumption, through a multidisciplinary approach with regard to quality of life, healthy eating and waste generation. Keywords: Environmental education, food, waste, formal education.

scholarly journals SUPPLIER SELECTION PROCESS IN DAIRY INDUSTRY USING FUZZY-TOPSIS METHOD

2021 ◽  
Vol 4 (1) ◽  
pp. 82-98
Author(s):  
Tarik Cakar ◽  
◽  
Burcu Çavuş ◽  
Keyword(s):  
Supplier Selection ◽  
Selection Criteria ◽  
Selection Process ◽  
Fuzzy Topsis ◽  
Decision Makers ◽  
Fuzzy Environment ◽  
Quality Of Products ◽  
Topsis Technique ◽  
The Right

Supplier selection is one of the most critical processes within the purchasing function. Choosing the right supplier makes a strategic difference to an organization’s ability to reduce costs and improve the quality of products by helping to select the most suitable supplier. Sütaş Dairy Company, which is entered to Macedonia market in 2012. In the dairy company, there is only one purchasing manager who selects the farmers. Importance weights of criteria are determined using his reference, and also the alternatives are evaluated according to each criterion. The most important criteria are product and other costs, the price is also playing an important role, but due to the small marketplace of Macedonia, the prices are almost the same in every region. To select the dairy supplier in Macedonia, Fuzzy-TOPSIS technique is used. The main goal of using fuzzy logic in this study is to help decision-makers for identifying the importance of selection criteria and rank possible suppliers easily. Since the supplier selection process is a Multi-Criteria Decision Making (MCDM) problem, after identify the weights and rankings in a fuzzy environment, TOPSIS algorithm has been used in the rest of the problem. Finally, fuzzy TOPSIS methodology has been implemented successfully, and its result pointed out the most suitable suppliers.

scholarly journals Determining ‘Curriculum Viability’ through Standards and Inhibitors of Curriculum Quality: A Scoping Review

2019 ◽  
Author(s):  
Rehan Ahmed Khan ◽  
Annemarie Spruijt ◽  
Usman Mahboob ◽  
Jeroen J. G. van Merrienboer
Keyword(s):  
Work Environment ◽  
Communication Technology ◽  
Scoping Review ◽  
Selection Process ◽  
Curriculum Evaluation ◽  
Quality Standards ◽  
Inclusion Criteria ◽  
Educational Work ◽  
Search And Selection

Abstract Background A curriculum is dynamic entity and hence, metaphorically, can be considered ‘alive’. Curricular diseases may impair its quality and hence its viability. The quality of a curriculum is typically assessed against certain quality standards only. This approach does not identify the inhibitors impeding the achievement of quality standards. The purpose of this study is to identify not only standards but also inhibitors of curriculum quality, allowing for a more comprehensive assessment of what we coin ‘curriculum viability’. Methods We performed a scoping review of ‘curriculum viability’, after which 13 articles were found eligible through a meticulous search and selection process. We first identified 1233 studies based on matching keywords, title and abstract; 36 of which met our inclusion criteria. After application of the Qualsyst criteria, two independent reviewers performed a thematic analysis of the 13 articles that remained. Results While all studies reported on standards of quality, only two studies described both standards and inhibitors of quality. These standards and inhibitors were related to educational content and strategy, students, faculty, assessment, educational/work environment, communication, technology and leadership. Conclusions The framework of curriculum viability thus developed will help identify inhibitors adversely affecting the curriculum viability and remaining hidden or un-noticed when curriculum evaluation is done.

Assessing Social Skills in Health Professional Services

2005 ◽  
Vol 21 (3) ◽  
pp. 173-181
Author(s):  
Francisco Gil ◽  
Jesús Sanz ◽  
María Paz García-Vera ◽  
José M. León ◽  
Silvia Medina ◽  
...  
Keyword(s):  
Social Skills ◽  
Health Services ◽  
Health Professional ◽  
Aggressive Behavior ◽  
Psychometric Properties ◽  
Internal Consistency ◽  
Intervention Program ◽  
Professional Services ◽  
Quality Of Health Services

Abstract. The quality of health services depends on the contribution of all the professionals involved in the system, including certain groups, usually forgotten and underrated, such as the health-transport technicians (HTT). With the aim of improving this group's performance, an intervention program, focusing on the development of the workers' technical and social skills, was designed in a collective of enterprises. Information about the first stage of this program, consisting of the assessment of these workers' social skills, is offered in this study. A specific questionnaire was developed: The Health-Transport Technicians Social Skills Questionnaire (HTT-SSQ), made up of three scales (assertive, passive, and aggressive behavior). It was administered to a large sample (N = 530) from the above-mentioned association. The psychometric properties of the questionnaire were analyzed, with quite satisfactory indexes of internal consistency and factor validity, and the group's deficiencies (excess or deficit) were evaluated.

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