scholarly journals THE CONCEPT OF ELECTRONIC GOVERNMENT AND ITS IMPORTANCE IN THE PROCESS OF DEVELOPMENT OF THE PUBLIC SECTOR OF THE ECONOMY

Author(s):  
I.V GERSONSKAYA ◽  

The article discusses the concept of e-government and justifies its importance for improving the efficiency of the public sector of the economy. The emergence and development of the e-government system is associated with the mass spread of information and communication technologies and their implementation in all spheres of human activity. The public sector contributes to the creation, promotion, and implementation of digital technologies and is a driver of digital transformation of the national economy and society as a whole. The author summarizes the points of view of foreign and domestic scientists. Prerequisites for the emergence of the e-government system and its advantages are presented. Such a system contributes to improving the efficiency of managerial decision-making, the quality of public services, effective interaction of all economic entities, reducing public spending and reducing the corruption component. The author presents the basic principles of the e-government concept. The analysis of modern types of electronic interaction between the state, households, the private sector and non-profit organizations is carried out. Features of functioning of the e-government system in Russia are considered. The basic components of the Russian e-government at the present stage of development are presented. The necessity of transformation of e-government into digital government is proved and the characteristic of its possible elements is given. The transition to digital government in Russia will allow the public sector to effectively use digital technologies and move to a higher level of management.

2021 ◽  
Vol 8 (4) ◽  
pp. 111-115
Author(s):  
Anna Ryzhenok ◽  
Ruslan Shangaraev

In the 21st century, one of the dominants of the modern stage of development of states is the elevation of the role of information and communication technologies ( the ICT), which, in turn, are actively implemented and used in the public administration system, creating new effective means of interaction between government bodies, citizens and various commercial structures. A striking example of the interaction between states and people is electronic government (E-government). Digital maturity is a key indicator of the readiness of the state and companies to implement digital solutions in their processes. At the same time, the coronavirus pandemic has already forced large companies to reconsider their strategies in favor of investments in digital technologies.


2018 ◽  
Vol 31 (1) ◽  
pp. 31-45
Author(s):  
Dimitra Petrakaki

Purpose The purpose of this paper is to explore the implications of e-government for horizontal/social accountability (to citizens) by looking into its shifting location. Its main purpose is to show how the introduction of information and communication technology in the public sector changes how public sector work is organised, shifting the traditional sources of accountability and to discuss the implications of those changes. Design/methodology/approach The study comes from desk-based research that brings together the literature on electronic government and accountability studies and situates them in the context of a bureaucratic public sector. Findings It shows that e-government entails digitalization of public sector work by restructuring work, re-organising public information and knowledge and re-orientating officials-citizens relation. It argues that in the e-government era accountability is inscribed in the technology and its embodied standards; is a horizontal technological relation that renders officials accountable to the handling of digital interfaces; and renders citizens co- producers of digital information responsible for bringing the public to account. The paper shows that these changes do not necessarily bring better or worse accountability results but change the sources of accountability bringing shifts in its locations, thereby rendering it more precarious. The paper ends by discussing the implications of digital accountability for good public administration. Originality/value With the unprecedented level of attention currently being paid to “digital government” at the moment, this is a timely paper that seeks to address the accountability implications of these shifts. The study offers a practice-based, relational definition of accountability and a Weberian account of bureaucratic government, followed by an exploration of ways in which this is being challenged or replaced with a new informatisation enabled/supported by new “technologies of accountability”.


Author(s):  
Fatma Bouaziz

Information and communication technologies (ICTs) know a steady evolution that leads to the development of digital technologies. These affect human lives and organizations' activities. In particular, they have become ubiquitous in the public sector almost throughout the world. The extensive use of ICTs in public administration (PA) contributes to the emergence of digital government. It is perceived as a means of public value creation and represents a part of a paradigm shift in public management. This chapter intends to review the milestones of PA reforms in a developing country, namely Tunisia, to highlight how it is using ICTs to create public value. A content analysis of data on public sector reforms and e-government strategies is performed. The results show progressive ICTs deployment by Tunisian PA over time. They illustrate a search to public value creation through the digital government.


2020 ◽  
pp. 75-117
Author(s):  
A.N. Shvetsov

The article compares the processes of dissemination of modern information and communication technologies in government bodies in Russia and abroad. It is stated that Russia began the transition to «electronic government» later than the developed countries, in which this process was launched within the framework of large-scale and comprehensive programs for reforming public administration in the 1980s and 1990s. However, to date, there is an alignment in the pace and content of digitalization tasks. At a new stage in this process, the concept of «electronic government» under the influence of such newest phenomena of the emerging information society as methods of analysis of «big data», «artificial intelligence», «Internet of things», «blockchain» is being transformed into the category of «digital government». Achievements and prospects of public administration digitalization are considered on the example of countries with the highest ratings — Denmark, Australia, Republic of Korea, Great Britain, USA and Russia.


2021 ◽  
Vol 45 (3) ◽  
pp. 232-255
Author(s):  
Bernd Wirtz ◽  
Paul Langer ◽  
Florian Schmidt

Rapid advances and the spread of digital technologies have changed the expectations of citizens, firms and organizations towards government services, which increasingly receive the call to transform services and structures according to changed needs and preferences. The concept of business model development provides a suitable approach for public institutions aiming at adjusting their services and operations. Since government institutions increasingly develop new services and products, this study provides a theoretic foundation to operational readiness as well as a guideline how to set up digital business models in a public sector context. Therefore, a framework is derived from conceptual studies in the field as well as related theoretical concepts such as business model theory in the public sector context, dynamic capacities and public value creation. Building on this foundation this study conceptualizes a process of business model development to create user oriented digital services in the public sector.


2021 ◽  
Vol 150 (3) ◽  
pp. 1-23
Author(s):  
Katarzyna Śledziewska ◽  
Renata Włoch

In this article we focus on identifying the specificity of digital transformation within the public sector. The aim of the article is to present the main mechanisms resulting from the introduction of digital innovations that have changed the functioning of the public sector. Starting from a discussion on the technological requirements of digital transformation, we briefly characterise the use of computers and the Internet in public administration, resulting in the development of e-services and administration. The main part of the article is devoted to discussing the specificity of the implementation of the new digital technologies in public administration, focusing mainly on artificial intelligence and blockchain technologies. Our thesis is that the impact of innovative digital technologies on the operation standards and structure of public administration should be analysed through the prism of interrelated mechanisms of datafication and platformisation, characteristic for the digital economy. The adopted methodology, which is based on an analysis of the subject literature and an analysis of new technology implementations in public administration in EU countries, indicates the pilot, random and non-transformational nature of these implementations, partly due to the lack of well-established methodologies to study and assess the maturity of digital transformation within the public sector.


Author(s):  
Benard Magara Maake ◽  
Naftal Nyarangi Oino ◽  
Fredrick Mzee Awuor

A mobile government affords, for instance, a powerful and transformational capacity to extend access to existing services, to expand the delivery of new services, to increase active citizen participation in government operations, and to change the way of working within the public sector. With the advancement of wireless and mobile technology, more people have been enabled to connect to local and regional resources that might have been unreachable in the absence of these telecommunication networks. The ability to perform both private and government transactions using mobile phones has enhanced and promoted the awareness of a digital government, reducing the level of digital divide in marginalized, poor, and developing nations. M-PESA is a mobile money service in Kenya transforming the citizens' lives and the government's operations. This chapter shows how Mobile Money transfers (M-Pesa) transactions have been a driver to realize an e-Government in Kenya through the monetary controls.


Author(s):  
Mahmud Akhter Shareef ◽  
Vinod Kumar ◽  
Uma Kumar ◽  
Abdul Hannan Chowdhury ◽  
Subhas C. Misra

Though many countries are still just beginning to grasp the potential uses and impacts of Electronic-government (EG), advances in technologies and their applications continue. Observing the proliferation of EG, countries are increasingly turning to the Internet to market their EG system to gain a competitive advantage. However, the effectiveness and efficiency of such online government systems largely depends on the mission of implementing EG. For successful adoption and implementation of EG, it is essential that a country first identify an explicit objective and a specific strategy. We have examined implemention strategies of EG of seven diverse countries whose objectives and mission for implementing EG differ significantly. However, they have the following strategies in common: i) extensive application of information and communication technology (ICT) in the public sector; ii) overall reformation of the public sector; iii) development of a better quality service structure; and iv) more cohesive integration of citizens with government.


2011 ◽  
pp. 2830-2841
Author(s):  
Marcella Corsi

This chapter describes our experience in establishing an Observatory for the measurement of the impact of e-government policies onto the efficiency and the effectiveness of the Italian public sector. Such an Observatory is based on evaluation procedures different from those used in other measurement exercises, such as e-Europe or those belonging to the Big Five consultant groups. Moreover, the adopted definition of “e-government” is slightly different than the usual one, as it takes into account not only the mere providing of e-services, but also the whole impact of ICT in terms of transformation of Public Administration — both at a “front-” and at a “back-office” level. What has made us think about a new evaluation method is the desire for a standard, transparent (i.e., one that everyone understands) system, which, while it takes into account the overall level of e-government, the type and number of online services, and their ease of access and quality, also considers policy actions which flavor the spread of electronic government applications, both inside and outside the public sector.


Author(s):  
Fathey Mohammed ◽  
Othman Bin Ibrahim

Adopting and using Information and Communication Technologies (ICTs) in the public sector affords undeniable benefits in terms of efficient and cost-effective provision of services, facilitating public management and promoting transparency and participation through e-government systems. However, many governments around the globe face many challenges and still struggle to implement e-government initiatives successfully. Cloud computing may offer a new chance to address many of these challenges by providing elastic scalable, customized, and highly available environment. Moreover, it is already adopted and proved to be advantageous for governmental institutions in different countries. By analyzing some cases, this paper extracts the main drivers of cloud computing adoption in the public sector organizations. Cost saving and the need for scalability are the main common factors that drive public sector organizations to move their services to the cloud.


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