scholarly journals AUTOMATED QUEUING SYSTEM ON PERFORMANCE OF SELECTED STATE-OWNED COMMERCIAL ENTITIES IN KENYA: A CONCEPTUAL PAPER

2021 ◽  
Vol 9 (9) ◽  
pp. 391-405
Author(s):  
Henry Kegoro ◽  
Judith Ochieng
Keyword(s):  
Technology Acceptance ◽  
Organizational Performance ◽  
Empirical Studies ◽  
Vital Role ◽  
Queuing System ◽  
Exploratory Research ◽  
Queuing Systems ◽  
Conference Papers ◽  
Research Analysis

Despite the vital role of automated queuing system on organizational performance from human resource management literature, researchers have paid little attention on state-owned commercial entities and more specifically in Kenya. Studies have revealed controversial findings on the link between automated queuing system and organizational performance thus the need for further studies to bridge the knowledge gaps. The general objective of this study will be to examine the influence of automated queuing system on performance of selected state-owned commercial entities in Kenya. Three specific objectives will be examined. The first objective will be to determine the extent of adoption of automated queuing systems in the selected State-owned entities in Kenya. The second objective will be to establish the influence of automated queuing systems on performance of selected State-owned entities in Kenya. The third objective will be to assess the challenges experienced by selected State-owned entities in Kenya when implementing automated queuing system policies and the fourth objective will be to ascertain ways of mitigating the challenges of implementing automated queuing system policies in State-owned entities in Kenya. This study will be informed by Queue management theory and technology acceptance theory. Exploratory research design will be utilized in this study. Desktop research analysis will be adopted. Published materials including peer-reviewed journals, conference papers, theses and reports relevant with the topic of the current study will be reviewed. Findings, conclusions and recommendations of this study will be derived from findings of previous empirical studies. Recommendations will be made in accordance with recommended protocols and guidelines of statistical literature. Further research will be recommended in other areas using different methodologies to facilitate collaboration of the results.

scholarly journals Aktivitas Matematika Berbasis Budaya pada Masyarakat Lampung

2016 ◽  
Vol 7 (2) ◽  
pp. 221-230
Author(s):  
Rosida Rakhmawati
Keyword(s):  
Mathematics Learning ◽  
Mathematical Problem ◽  
Mathematical Concept ◽  
Vital Role ◽  
Exploratory Research ◽  
Mathematical Concepts ◽  
Daily Lives ◽  
Home Building ◽  
Culture Based Education

Culture-based education has a vital role of individuals and communities to achieve progressivity in all aspects of life. Math-based culture called ethnomathematics is an approach that can be used to explain the role of mathematics in a multicultural society. Mathematical concepts used to explore the existence of mathematics in culture, especially traditional societies of Lampung. This study aims to describe the results of exploration Lampung Ethnomathematics with this kind of exploratory research as well as an ethnographic approach. The results showed that without studying the mathematical concept, traditional society of Lampung have applied these concepts in their daily lives using ethnomathematics. Proved the existence of mathematical concepts contained in custom home building, the local unit of  Lampung, geometric shapes motif of tapis, as well as traditional games Lampung. Researchers suggest the results of this study to (a) used as alternative ideas mathematics learning outside the classroom, (b) introduced in learning formal mathematics as initial capital to teach the concept of mathematics to students, (c) be used as reference material for preparing a matter of mathematical problem-solving context.

scholarly journals The Vital Role of Gender Diversity on Corporate Outcomes: The Need for Empirical Studies Concerning Frontier Markets

2015 ◽  
Vol 7 (2) ◽  
pp. 183 ◽  
Author(s):  
Bazeet Olayemi Badru ◽  
Hauwa Daniyan Bagudu ◽  
Abdulmumini Baba Alfa ◽  
Abdulmumini Baba Alfa
Keyword(s):  
Career Planning ◽  
Empirical Studies ◽  
Critical Mass ◽  
Gender Diversity ◽  
Developed Countries ◽  
The United States ◽  
Vital Role ◽  
Women's Development ◽  
Female Representation

<p>The purpose of the study is to review empirical studies related to gender diversity on corporate outcomes and suggest the need for more empirical research on gender diversity in frontier markets. Several empirical studies have identified the need for a critical mass of female directors and executives in corporate firms. This review further justifies the clamour for more female representation on boards globally. Nigeria is a country that has very weak corporate governance compared to the United States (US) and other developed countries. Therefore, the present study suggests that more empirical studies in this area should be carried out and widely explored. It is hoped that capital market regulatory authority can consider the need for 35% women in public institutions and corporate settings. In other words, there is an urgent need for the implementation of this policy as this would have implications for women’s development and career planning.</p>

scholarly journals THE MODERATING ROLE OF TECHNOLOGICAL INNOVATIONS ON THE RELATIONSHIP BETWEEN OPERATIONAL PERFORMANCE AND PATIENT SATISFACTION

2021 ◽  
Vol 4 (2) ◽  
pp. 176-184
Author(s):  
Sulaiman Abdullahi Bambale ◽  
Kaltume Mohammed Kamselem ◽  
Saheed Ademola Lateef ◽  
Ng Mui Qing ◽  
Abdullahi Bala Ado
Keyword(s):  
Patient Satisfaction ◽  
Technology Acceptance ◽  
Organizational Performance ◽  
Technological Innovation ◽  
Operational Performance ◽  
Technological Innovations ◽  
Acceptance Model ◽  
The Relationship ◽  
Moderating Role

Abstract: The main purpose of this study is to explore the moderating role of technological innovations on the relationship between operational performance towards patient satisfaction. The study presented the first step towards a systematic and theoretical approach in understanding the patient satisfaction. To achieve this, the theory synthesizing and model approaches are adopted. Self-administrated questionnaires will be used to gather data. The findings highlighted that healthcare establishments need to focus on technology-based services due to the decreasing level of satisfaction when population rises. In order to cope with this issue, technological based management system and equipment’s need to be introduced to enhance the operational performance of hospitals, which reduces the delays in treatment and ease the burden of practitioners. The strategy also brings improvement in patient care services and higher level of trust towards hospitals. The study also benefits scholars and open a new avenue for researchers and academia. The paper concluded that appropriate measuring protocols such as technology acceptance model (TAM) and technology readiness model (TRM) need to be incorporated to effectively gauge the effectiveness of the organizational performance and patient satisfaction in the light of technological innovation. Keywords: Technological innovation, Operational performance, Patients satisfaction

scholarly journals Knowledge Management and Organizational Performance: The Neglected Role of Institutional Accounting Practices

2021 ◽  
Vol 22 (3) ◽  
pp. 1639-1655
Author(s):  
Ozavize Freida Ayodele ◽  
Liu Yao ◽  
Hasnah Binti Haron ◽  
Hooi-Cheng Eaw
Keyword(s):  
Organizational Performance ◽  
Structural Equation ◽  
Management Practices ◽  
Process Capability ◽  
Vital Role ◽  
Equation Modeling ◽  
Extended Model ◽  
Institutional Performance ◽  
Knowledge Based

The study highlights the part of institutional accounting practices in the relationship between specified KM capabilities and institutional performance. A theoretical model was tested based on the insight from literature and knowledge-based theory (KBT). The data collected from a survey of 322 staff in knowledge-based organizations (KBOs) were analyzed to test the extended model using partial least squares structural equation modeling approach. The result depicts that greater levels of specific KM infrastructure and process capability would positively influence institutional accounting management practices and, consequently organizational performance. Unlike KM process capability, KM infrastructure capability has a positive and significant impact on organizational performance. The study provides a new understanding to management and practice on the vital role played by institutional management accounting practice in KM success in Malaysia. The research offers fresh insight into further studies in diverse settings. The research is insightful as it deviates from the over-researched context in KM literature to extricate the role of accounting in the business KM strategy.

scholarly journals Achieving Service innovation Through Market Orientation: The Role of Relationship Marketing and Knowledge Management

2014 ◽  
Vol 2 (2) ◽  
pp. 19-28 ◽  
Author(s):  
Asad Ullah ◽  
Mansoora Ahmed ◽  
Dmitry V. Zhukov
Keyword(s):  
Knowledge Management ◽  
Organizational Performance ◽  
Market Orientation ◽  
Relationship Marketing ◽  
Manufacturing Industry ◽  
Service Industry ◽  
Empirical Studies ◽  
Service Innovation ◽  
The Past

Market orientation is a widely discussed concept in marketing literature while relationship marketing has emerged as an important paradigm over the past decade. Research has shown the significance of relationship marketing for increased sales and enhanced organizational performance. On the other hand, knowledge management is also an important agenda for organizations. Prevalent approach of service dominant logic has raised the interest of researchers in studying service as science. Both manufacturing industry and service industry rely on service innovations for success and competitive advantage. This paper theoretically analyzes the role of market orientation, relationship marketing and knowledge management and proposes a theoretical framework for their combined effect on service innovation. The framework is proposed for researchers to conduct further empirical studies in order to test its validity in practical work environment.

Role of “perceived risks” in adopting mobile government (m-government) services in India

foresight ◽  
2018 ◽  
Vol 20 (2) ◽  
pp. 190-205 ◽  
Author(s):  
Stuti Saxena
Keyword(s):  
Technology Acceptance ◽  
Interpersonal Relationships ◽  
Self Efficacy ◽  
Empirical Studies ◽  
Content Type ◽  
Perceived Risks ◽  
Government Services ◽  
Major Factors ◽  
The Impact

Purpose This paper aims to investigate the role of “perceived risks” in adopting mobile government (m-government) services in India. Design/methodology/approach Conceding that “privacy risks” are one of the major factors that influence the adoption of e-services, the impact of “perceived risks” alongside “social efficacy,” “influence” of significant others and “attitude” on the adoption of m-government services in India has been underlined here. Specifically, the study has been conducted with 311 actual m-government users and constructs have been derived from existing theories like Technology Acceptance Model (TAM), Unified Theory of Acceptance and Use of Technology (UTAUT) and Theory of Planned Behavior (TPB). Multiple regression analysis has been conducted to analyze the data focused on constructs as: Perceived Risks (PR), Influence (I), Self-efficacy (SE), Attitude (ATT) and Behavioral Intention to Adopt m-government services (BI). Findings Results show that while the respondents perceive that adoption of m-government services is risk-free and safe, there is no impact of the interpersonal relationships on m-government adoption. There is more inclination to adopt m-government services conceding that the respondents perceive that they have the self-efficacy to operate such services. M-government services are being tapped regularly by the respondents and there is more inclination to adopt m-government services among the public sector employees and self-employed respondents in comparison with the ones who are students or unemployed. In terms of age, those in the age group of 31–50 are more inclined to adopt m-government services in comparison with the rest. Originality/value Exploration of “perceived risks” and other factors has been less in the context of m-government studies. The present study fills the gap in two ways: first, it undertakes the investigation in a developing country conceding that empirical studies on m-government adoption are few in Indian context, and second, it throws light on the role of “adoption” of m-government services in contrast with the “use” of e-government services.

scholarly journals Role of Media in Policy Making: Special reference to Afghanistan

2020 ◽  
Vol 7 (03) ◽  
pp. 5821-5832
Author(s):  
Farooq Jan Mangal
Keyword(s):  
Public Policy ◽  
Mass Media ◽  
Policy Making ◽  
Empirical Studies ◽  
Vital Role ◽  
Policy Outcomes ◽  
Public Policy Making ◽  
Policy Makers ◽  
Legal Information

Mass media (Radio, TV, print…) plays a crucial and vital role in information distribution and thus in the political market and public policy making. Theory predicts that information provided by mass media reflects the media’s incentives to provide news to different types of groups in society, and affects these groups’ influence in policy-making. The study emphasize on the role of mass media in political markets and its effect on public policy-making. It attempts to develop a theoretical relationship between mass media and public policy. The empirical studies have tried to assess the effect of media on policy outcomes.      Analysing various cases in Afghanistan, media influences policy makers and higher authorities to act in accordance of the suggestion and recommendations of media workers and institutions. In recent decades, policy makers have considered on media’s soft and proper demands based on their suggestions and recommendations, even many articles in Afghanistan’s constitution would be amended.      According to our findings, ‘Access to Information Law’, passed by president Ashraf Ghani, was a combine demand of policy makers, lawyers and media workers, who believed that legal information except the information that can harm national security should be accessible by locals and media workers through law. Similarly, Afghan Journalist safety committee developed a comprehensive policy against women Sexual harassment that will be discussed in the paper as a ‘Case Study’. Hence, the policy has been accepted by Government of Afghanistan and is implemented since then

The Effects of Politicization on Performance: The Mediating Role of HRM Practices

2018 ◽  
Vol 39 (4) ◽  
pp. 544-569 ◽  
Author(s):  
Javier Fuenzalida ◽  
Norma M. Riccucci
Keyword(s):  
Organizational Performance ◽  
Deleterious Effect ◽  
Negative Impact ◽  
Empirical Studies ◽  
The United States ◽  
Public Agencies ◽  
Mediating Role ◽  
Hrm Practices ◽  
Using Data

Since politicization persists, threatening public sector governance and management, there is a need to further understand this phenomenon and its consequences. Previous empirical studies conducted predominantly in the United States have found a negative impact of politicization on performance; however, the reasons behind this relationship remain elusive. In this article, we inquire into the effect of politicization on organizational performance, and we propose that such influence can be explained by a deterioration of human resource management (HRM) practices. Using data from a national survey of municipal managers and mayors in Chile, our results confirm the negative impact of politicization on the performance of public agencies, which is partially mediated by politicization’s deleterious effect on their HRM practices.

scholarly journals Promotion of Innovation and S&T: The Role of Finance

2016 ◽  
Vol 21 (Special Edition) ◽  
pp. 313-330
Author(s):  
Saeed Ahmed ◽  
Mahmood ul Hasan Khan
Keyword(s):  
Economic Growth ◽  
Developing Countries ◽  
Empirical Studies ◽  
Vital Role ◽  
High Tech ◽  
Access To Finance ◽  
Policy Initiatives ◽  
Bank Financing ◽  
Sustainable Economic Growth

Promotion of innovation and S&T enables economies to achieve sustainable economic growth. In addition, firms engaged in medium- to high-tech production tend to gain more from innovation and are, on average, more productive compared to enterprises which are limited to low-tech systems. Innovation is, in turn, inextricably linked to the availability and nature of financing. Empirical studies in developing countries reveal that bank financing and FDI can play a vital role in this regard. This paper provides an overview of: (a) the role of financing in facilitating innovation and S&T; (b) State Bank of Pakistan’s policy initiatives to make financing available, both in general, and also to specifically facilitate innovation and S&T in the country; and (c) the role of innovations in expanding access to finance in Pakistan.

Asiana Airlines Flight 214

2014 ◽  
Vol 4 (2) ◽  
pp. 113-121 ◽  
Author(s):  
Stephanie Chow ◽  
Stephen Yortsos ◽  
Najmedin Meshkati
Keyword(s):  
Human Factors ◽  
Aviation Safety ◽  
Cultural Factors ◽  
Vital Role ◽  
Cultural Issues ◽  
Flight Crew ◽  
Pilot Performance ◽  
Engineering Designs ◽  
Flight Deck

This article focuses on a major human factors–related issue that includes the undeniable role of cultural factors and cockpit automation and their serious impact on flight crew performance, communication, and aviation safety. The report concentrates on the flight crew performance of the Boeing 777–Asiana Airlines Flight 214 accident, by exploring issues concerning mode confusion and autothrottle systems. It also further reviews the vital role of cultural factors in aviation safety and provides a brief overview of past, related accidents. Automation progressions have been created in an attempt to design an error-free flight deck. However, to do that, the pilot must still thoroughly understand every component of the flight deck – most importantly, the automation. Otherwise, if pilots are not completely competent in terms of their automation, the slightest errors can lead to fatal accidents. As seen in the case of Asiana Flight 214, even though engineering designs and pilot training have greatly evolved over the years, there are many cultural, design, and communication factors that affect pilot performance. It is concluded that aviation systems designers, in cooperation with pilots and regulatory bodies, should lead the strategic effort of systematically addressing the serious issues of cockpit automation, human factors, and cultural issues, including their interactions, which will certainly lead to better solutions for safer flights.

Sign in / Sign up

Export Citation Format

Share Document