scholarly journals Necessary and Supportive Conditions for Transfer of Knowledge: A Conceptual Framework

2020 ◽  
Vol 9 (4) ◽  
pp. 270-281
Author(s):  
SHABANA GUL ◽  
WASEEF JAMAL
Keyword(s):  
Knowledge Transfer ◽  
Conceptual Framework ◽  
Transfer Process ◽  
Vital Role ◽  
Communication Model ◽  
Transfer Of Knowledge ◽  
Strategy Formation ◽  
Second Tier ◽  
Comprehensive Framework ◽  
Conducive Environment

This paper highlights the conditions (within the organizational environment) that play a vital role in pursuing the sender to share knowledge and the receiver motivated enough to reproduce or apply the received knowledge. Though these conditions are discussed in knowledge transfer literature, yet a comprehensive framework based on all the elements of transfer of knowledge is not available. This study has taken the basic two-person communication model into account and has defined two sets of conditions that are essential for the transfer of knowledge. The first tier of the framework is the communication nucleus which defines the elements of transfer of knowledge aligned with the two-person communication model whereas, the second tier of the framework spells out the conditionality for a successful transfer of knowledge. Two sets of conditions; one based on content factors labeled as necessary conditions and the other based on contextual factors labeled as supportive conditions are comprehensively explained. The framework claims that content factors are necessary for the transfer of knowledge and their absence will cease the transfer process whereas supportive condition accelerates the transfer process, their absence though may not cease the transfer process. The conceptual framework can be used as a set of policy guidelines for the knowledge management strategy formation and application within organizations along with creating the conducive environment required for creating and nurturing opportunities for transfer of knowledge. Keywords: Knowledge Transfer, Conditions for Transfer of Knowledge, Communication Nucleus.

scholarly journals Media Selection in Knowledge Transfer

2020 ◽  
Vol 28 (1) ◽  
pp. 86-102
Author(s):  
Ruihong Liu ◽  
Xiu-Hao Ding ◽  
Zhi Yang ◽  
Jiang Wu ◽  
Jing Yang
Keyword(s):  
Knowledge Transfer ◽  
Decision Model ◽  
Knowledge Spillover ◽  
Vital Role ◽  
Media Selection ◽  
Competitive Advantages ◽  
Analytic Hierarchy ◽  
Comprehensive Framework ◽  
Hierarchy Process

Managing knowledge transfer is a complex issue: when firms attempt to accelerate knowledge transfer at a rational cost, there is often a byproduct of knowledge spillover which harms the firms' competitive advantages. As the channel of knowledge transfer, media play a vital role for the success of knowledge transfer. However, the extant literature offers neither comprehensive framework nor a decision method to guide firms' media selection in knowledge transfer. This article develops a framework of media selection from the perspectives of performance, cost, and risk of knowledge spillover, and proposes a decision model of media selection in knowledge transfer based on analytic hierarchy process (AHP). Finally, this article applies the model to a case study to verify its effectiveness in practice. The framework is helpful to guide firms' media selection, and the decision model is valuable to facilitate firms' media selection in big knowledge transfer projects.

MNC strategy, knowledge transfer context, and knowledge flow in MNEs

2019 ◽  
Vol 23 (9) ◽  
pp. 1885-1900 ◽  
Author(s):  
Ajai S. Gaur ◽  
Hongjia Ma ◽  
Baoshan Ge
Keyword(s):  
Knowledge Transfer ◽  
Multinational Corporations ◽  
Knowledge Flows ◽  
Knowledge Flow ◽  
Transfer Of Knowledge ◽  
Firm Level ◽  
Content Type ◽  
Country Level ◽  
Effective Transfer ◽  
Comprehensive Framework

Purpose Cross-border flow of knowledge is fraught with many challenges. The complexity associated with the organization of multinational corporations (MNCs), and the information asymmetry in foreign locations poses particular challenges to knowledge flow. Yet, effective transfer of knowledge is critical for the survival and performance of MNCs. The purpose of this paper is to present a comprehensive framework to understand the difficulties in the smooth flow of knowledge in MNCs. Design/methodology/approach The study is conceptual in nature and is based on an extensive review of the extant literature. Findings This review of the literature suggests that knowledge flow in MNCs is affected by country-level, firm-level and individual-level factors. The authors discuss these in the backdrop of the MNC strategy and the knowledge transfer context. The authors present their theoretical model and discuss the implications for advancing research in this domain. Originality/value This is one of the first papers to present a comprehensive framework to understand knowledge flows in MNCs.

Barriers to knowledge transfer of the franchisor to franchisee: an application in language schools

2020 ◽  
Vol 32 (5) ◽  
pp. 317-334
Author(s):  
Davi Lucas Arruda de Araújo ◽  
Silvio Popadiuk ◽  
Rafael Morais Pereira
Keyword(s):  
Knowledge Transfer ◽  
Nonparametric Test ◽  
Communication Model ◽  
Transfer Of Knowledge ◽  
Technical Adequacy ◽  
Content Type ◽  
Sales Process ◽  
Knowledge Transfers ◽  
Language Schools ◽  
Relationship Factors

Purpose This study aims to measure the influence of the barriers present in the knowledge transfer at the sales process, by the franchisor to the franchisee, in language schools in the São Paulo/SP city, Brazil. The theoretical aspects include the transfer of knowledge displayed through communication model and barriers inherent in this process. Using (Szulanski 1996) approach the barriers may occur in relation to, namely, the content of knowledge; context; the source; the recipient. Design/methodology/approach The methodology is quantitative and the type of research is exploratory and descriptive. For this investigation was used an adapted version of the questionnaire developed by Szulanski (1996), applied to a sample of 79 franchised language schools linked to the Brazilian Franchise Association. Beyond factor analysis it was used the nonparametric test of Jonckheere-Terpstra and analysis of variance, to comparing schools. Findings The results of this analysis revealed that certain types of knowledge transfers are evaluated by the franchisees as more favorably or unfavorably according to the brand franchise. These results show a lack of standardization trend of the activities of the sales process and mismatches with the guidelines of the franchisor. The authors highlight that in the comparison between the brands is evident the dominance of the CNA in relation to other networks of language franchises when analyzed the relationship factors, technical adequacy, absorption of knowledge, competence to absorb knowledge and in the indicators contribution to revenue, acceptance of guidelines and bring results. Originality/value This research contributes to the identification of barriers that are involved during the transfer of practices of the franchisor to the franchisee on the knowledge of the sales process in language schools, awakening in franchisee reflections of improvements and solutions that can be worked on and developed in their units. Specifically, the study contributes to the knowledge management literature in franchises, as this topic is still emerging, as it presents conflicting findings.

scholarly journals Training and knowledge transfer at the interface of cultures

Management ◽  
2014 ◽  
Vol 18 (1) ◽  
pp. 227-240 ◽  
Author(s):  
Renata Winkler
Keyword(s):  
Knowledge Transfer ◽  
National Culture ◽  
Absorptive Capacity ◽  
Transfer Process ◽  
Cultural Knowledge ◽  
Cross Cultural ◽  
Transfer Of Knowledge ◽  
Knowledge Resources ◽  
The Impact

Summary The paper discusses different approaches to the problems of knowledge transfer. In the paper factors that influence cross cultural knowledge transfer with training is presented. It can be argued that the impact of national culture on the transfer of knowledge is less than the influence of such elements of the transfer process like: number of canal, source’s willingness to share knowledge, sender’s willingness to acquire knowledge, absorptive capacity of the receiver and to what degree Knowledge Resources was transformed.

A Framework to Study Knowledge Transfer During Information Systems Development (ISD) Process

2003 ◽  
pp. 25-37 ◽  
Author(s):  
K. D. Joshi ◽  
Saonee Sarker
Keyword(s):  
Information Systems ◽  
Knowledge Transfer ◽  
Transfer Process ◽  
Development Process ◽  
Systems Development ◽  
Information Systems Development ◽  
Future Research ◽  
Transfer Of Knowledge ◽  
Systematic Fashion ◽  
Possible Cause

The information systems development process (ISD) remains a topic of great interest for IS researchers, especially due to the increase in the number of ISD failures. The IS researchers suggest that one possible cause for the failure of ISD may be the lack of relevant knowledge transferred from the system users to system developers. However, IS researchers have not yet directed their attention toward examining the factors that impede the transfer of knowledge among the system users and developers. In order to understand the impediments to the knowledge transfer process during ISD, it is crucial to systematically study how the nature of knowledge transfer unfolds during this process. This chapter provides a framework that allows researchers to study this phenomenon in a systematic fashion. Specifically, it identifies a comprehensive set of factors that influence the knowledge transfer process and posits a set of propositions that future research should examine.

scholarly journals Modelling the knowledge transfer process between founder and successor in Vietnamese family businesses succession

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Robin Bell ◽  
Thanh Trung Pham
Keyword(s):  
Knowledge Transfer ◽  
Family Business ◽  
Transfer Process ◽  
Transfer Of Knowledge ◽  
Content Type ◽  
Business Context ◽  
The Family ◽  
Succession Process ◽  
Business Succession ◽  
Family Business Succession

PurposeThe transfer of knowledge has been identified as an important part of the family business succession process. This paper examines the knowledge transfer process from the founder to the successor to understand and model the factors that influence the knowledge transfer process in the Vietnamese family business context.Design/methodology/approachThis research adopts an inductive qualitative approach, conducting face-to-face semi-structured interviews with five father-son succession pairs. The interviews with founders and successors, ten in total, formed the basis of five case studies. The cases were all at an advanced stage of the process of business knowledge transfer and family business succession.FindingsA contextualized model was developed, highlighting the main factors that influence the knowledge transfer process from the founder to the successor in a Vietnamese family business context. This model identifies the influence of factors, some of which are not commonly presented in western family business literature. These include the importance of the role of the mother in mediating the relationship quality between the founder and the successor and the successor pursuing education and external work experience to improve their cognitive and reflective abilities. The need for the affinity between family members is also highlighted as important.Originality/valueIn Vietnam, most family-run businesses are still under the control of the founder. This research provides insight into the succession process in Vietnam. This research addresses calls for further exploration into the factors that influence the transfer of knowledge in the family business succession process and to research this process in a collectivist society, both of which remain under-researched.

Dual relational embeddedness and knowledge transfer in European multinational corporations and subsidiaries

2018 ◽  
Vol 24 (3) ◽  
pp. 519-533 ◽  
Author(s):  
Alberto Ferraris ◽  
Gabriele Santoro ◽  
Veronica Scuotto
Keyword(s):  
Knowledge Transfer ◽  
Multinational Corporations ◽  
Transfer Process ◽  
Ordinary Least Squares ◽  
Transfer Of Knowledge ◽  
Least Squares Regression ◽  
Content Type ◽  
Positive Effects ◽  
Relational Embeddedness

Purpose This paper aims to investigate the relationship between the level of subsidiaries’ internal and external relational embeddedness and the degree of subsidiaries’ knowledge transfer. More specifically, the aim is to explore dual embeddedness of subsidiaries involved in the knowledge transfer process within multinational corporations’ (MNCs) network. Design/methodology/approach The authors empirically analyse 165 European subsidiaries to demonstrate the crucial role of dual relational embeddedness in the transfer of knowledge within MNCs. Data were collected via a close-ended questionnaire and processed through an ordinary least squares regression model. Findings Results show that internal embeddedness directly and positively influences the degree of subsidiaries’ knowledge transfer, whereas external embeddedness does not. Notwithstanding, a higher level of both types of embeddedness – known as dual embeddedness – generates multiplicative and positive effects on the degree of subsidiaries’ knowledge transfer. Practical implications Best practices and relevant knowledge follow a reverse transfer of knowledge from the subsidiaries to the internal MNC network that is facilitated by the relational embeddedness of subsidiaries. This has resulted in developing a dual embeddedness, which introduces new routines and scripts, as well as more relational links. Originality/value The research emphasises the relevance of the knowledge transfer process in multiple directions, evoking the central role of dual-embedded subsidiaries.

The Influence of Leadership on the Transfer of Knowledge and Work Effectivity at Secretariat Office in Boven Digoel Regency

2020 ◽  
Vol 2 (4) ◽  
pp. 44-52
Author(s):  
Yoseph Awunim ◽  
Abdul Rahman Kadir ◽  
Mahlia Muis
Keyword(s):  
Data Analysis ◽  
Knowledge Transfer ◽  
Path Analysis ◽  
Positive Impact ◽  
Direct Impact ◽  
Transfer Of Knowledge ◽  
Analysis Model ◽  
Work Effectiveness ◽  
Statistical Results ◽  
Path Analysis Model

The research objective is to analyze the direct impact of leadership toward transfer knowledge and work effectiveness in Boven Digoel. Data analysis in this research is quantitative using a path analysis model (path analysis) with the help of Smart PLS Software version 3.2 .8. The research distributed questionnaires to 89 respondents of officers assigned at the secretariat office in Boven Digoel Regency. On the basis of statistical results, it was found that leadership can be said to have impacted positively and significant knowledge transfer and work effectiveness. The knowledge transfer also has a positive impact on work effectiveness.

scholarly journals From strategy to action: a qualitative study on salient factors influencing knowledge transfer in project-based experiential learning in healthcare organisations in Kenya

BMJ Open ◽  
2019 ◽  
Vol 9 (9) ◽  
pp. e031100
Author(s):  
Tecla Chelagat ◽  
Joseph Onyango ◽  
Gilbert Kokwaro ◽  
Jim Rice
Keyword(s):  
Qualitative Study ◽  
Knowledge Transfer ◽  
Leadership Training ◽  
Work Teams ◽  
Healthcare Management ◽  
Transfer Of Knowledge ◽  
Completion Rates ◽  
Design Work ◽  
Improvement Project ◽  
High Staff Turnover

ObjectivesKnowledge transfer is recognised as a key determinant of organisational competitiveness. Existing literature on the transfer of knowledge and skills imply diminutive return on investment in training and development due to the low application of learnt knowledge. Following devolution of health services provision to new counties in Kenya in 2013, Strathmore Business School designed an experiential facility improvement project-based leadership training programme for healthcare managers in the new counties. Selected healthcare management teams participated in the leadership training to improve health systems performance in the devolved counties in Kenya. Despite similar training, the projects implementation contexts were different, leading to different implementation completion rates. The aim of this study was to investigate the reasons for this disparity and then recommend solutions.DesignA qualitative study using semi-structured interviews. A thematic framework approach was used in data analysis.Setting and participantsThirty-nine projects teams constituting; 33 successful and 6 unsuccessful project teams, were purposively selected based on their project implementation success rates at the end of the leadership training. The managers had undertaken a team-based institutional improvement project. The prioritised projects were housed within; 23 public, 10 faith-based and 6 private health facilities in 19 counties in Kenya.ResultsOur findings indicate projects completion rates were influenced by (training design, work environment climate, trainee characteristics, team-based coaching and leveraging on occurring opportunities). Transfer barriers were (inadequate management support, inadequate team and staff support, high staff turnover, misalignment of board’s verses manager’s priorities, missing technical expertise, endemic strikes, negative politics and poor communication). Recommendations were (need-driven curriculum, effective allocation and efficient utilisation of resources, proper prioritisation, effective communication, longitudinal coaching and work-teams recruitment).ConclusionThe findings reveal that unless training interventions are informed by a need-driven curriculum customised to real-world work teams, the potential knowledge and skill transfer can be thwarted.

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