scholarly journals Kinerja Pelayanan Akademik Di Fakultas Ekonomi Universitas Negeri Manado Dengan Model Balanced Scorecard

2018 ◽  
Vol 2 (1) ◽  
Author(s):  
Hisky Ryan Kawulur
Keyword(s):  
Balanced Scorecard ◽  
The State ◽  
Balanced Score Card ◽  
State University ◽  
Balance Score Card ◽  
Score Card ◽  
Students Satisfaction ◽  
Academic Services

Balanced score card interpretes he importance of the main stakeholders including owners, customers and employees. The term balance reflects effort to capture both financial and non financial measurements emphasizing cause and effect indicators, long term goals of the company external and internal perspectives as well as subjectives quantitative and qualitative goals. The application of BSC in university so far, increase accountability to develop strategies, control existing opportunity and increase operational effort. The faculty of economy of the State university of Manado is one of the faculties with commitments to increase quality of academic services from both staff and teachers for students satisfaction. With this commitment the measurement of academic ethics is a must. This research aims to measure students satisfaction degrees on academic service at the faculty of economy of the state university of Manado by using balance Score card consisting of customers perspective, internal business, and development and learning towards quality service achievement. Keywords: Balance Score Card, Ethics Measurement, Academic Service

scholarly journals Balanced Scorecard for Repair Shipyards

2019 ◽  
Vol 17 (2) ◽  
pp. 130-144
Author(s):  
O. G. Leonova
Keyword(s):  
Balanced Scorecard ◽  
Performance Indicators ◽  
Business Processes ◽  
Balanced Score Card ◽  
Economic Activities ◽  
Daily Work ◽  
Score Card ◽  
Enterprise Model ◽  
Strategic Goals

To achieve success in the production sphere, any business entity must be able to quickly adapt to changing market conditions. Its financial and economic activities largely depend on speed of obtaining information, besides financial data, about factors influencing the results of both the daily work of the enterprise and achievement of long-term strategic goals. One of the effective methods of implementing the strategy in a form that is acceptable for a competitive environment is Balanced Score Card (BSC).The article substantiates the need for its implementation in the practice of Russian repair shipyards, proposes a method for determining key performance indicators considering the customer focused business processes, targeted labour motivation and corporate psychology of personnel. The suggested model was adapted to the practices of an enterprise, model KPI were proposed and discussed.

scholarly journals Pengembangan Balance Score Card (BSC) dalam penerapan teaching Factory di politeknik atk Yogyakarta

2017 ◽  
Vol 2 (2) ◽  
pp. 175
Author(s):  
Sofwan Siddiq Abdullah ◽  
Andi Rahadiyan Wijaya
Keyword(s):  
Research And Development ◽  
Balanced Scorecard ◽  
Balanced Score Card ◽  
Balance Score Card ◽  
Score Card ◽  
Item Item

Penelitian ini bertujuan untuk menganalisis pengukuran kinerja organisasi dengan menerapkan model  Balanced Scorecard dimana item-item kuesionernya digali dan dikembangkan dari konsep Teaching Factory yang dilaksanakan pada Politeknik ATK Yogyakarta. Pengukuran kinerja tersebut melibatkan Dosen, Karyawan, Mahasiswa, Alumni dan Perusahaan (user) pengguna lulusan Politeknik ATK Yogyakarta. Metode yang digunakan dalam penelitian ini adalah metode penelitian dan pengembangan (research and development). Teknik pengumpulan data pada penelitian ini menggunakan angket, wawancara, dokumentasi dan observasi. Teknik analisis data dilakukan dengan menggunakan teknik analisis statistic deskriptif kuantitatif  dan dengan menafsirkan hasil pengukuran menggunakan kategori. Hasil penelitian menunjukkan bahwa: (1) berdasarkan analisis kebutuhan, diperlukannya sistem pengukuran kinerja yang handal, komprehensif, terukur, dan berimbang di ATK Yogyakarta, seperti pengukuran kinerja menggunakan model Balanced Scorecard yang perancangannya disesuaikan dan mengadopsi konsep Teaching Factory. (2) Ditinjau dari keempat aspek Balanced Score Card, Program Studi Teknik Pengolahan Kulit (TPK) memiliki rata-rata skor kinerja yang lebih baik dari Program Studi Teknologi Pengolahan Produk Kulit (TPPK). (3). Secara keseluruhan Program Studi TPK maupun TPPK memiliki kinerja yang masuk dalam kategori baik, sehingga  hal ini membuktikanbahwa kinerja organisasi Politeknik ATK Yogyakarta, berdasarkan 4 (empat) perspektif Balanced Scorecard dalam kondisi yang baik. (4) Hasil rata-rata skor Balanced ScorecardProgram Studi TPK dan Program Studi TPPK dibandingkan dengan data analisis 7 assessment parameter dalam implementasi Teaching Factory mendapatkan hasil akhir yang signifikan/sinergis.

scholarly journals THE ASSESSMENT OF COMPANY PERFORMANCE USING BALANCE SCORECARD ANALYSIS

JOURNAL ASRO ◽  
2020 ◽  
Vol 11 (04) ◽  
pp. 12
Author(s):  
Sukmo Hadi Nugroho ◽  
Elisabeth Tanti Pudiastuti
Keyword(s):  
Balanced Score Card ◽  
Company Performance ◽  
Balance Score Card ◽  
Financial Perspective ◽  
Score Card ◽  
Net Profit ◽  
Customer Perspective ◽  
Customer Satisfaction Survey ◽  
The Balanced Score Card

Currently, the performance analysis of a company is the most needed thing in achieving the vision and mission of the organization. The purpose of this study is to determine the company's performance in terms of financial and non-financial performance using the Balanced Score Card approach through four perspectives, namely: (1) finance, (2) customers, (3) internal business, and (4) growth and learning. . The data collection method was done by qualitative and quantitative. The results of this study note that the performance of PT. Contractor Company Tbk, Tbk has been very good. From a financial perspective, it can be seen that the company's ability to guarantee short-term and long-term debt is quite good and the company's ability to get a good profit, as seen from the value of the Net profit margin. From the customer perspective, the results of the customer satisfaction survey are quite good. The level of employee satisfaction is quite good. As for the internal business, the effectiveness of the use of operating expenses was successfully realized by the company.   Keywords: Company Performance, Balance Score Card

Performance Measurement using Balance Score Card and its Applications: A Review

2015 ◽  
Vol 4 (3) ◽  
Author(s):  
Shradha Gawankar ◽  
Sachin S. Kamble ◽  
Rakesh Raut
Keyword(s):  
Performance Measurement ◽  
Organizational Performance ◽  
Performance Management ◽  
Balanced Scorecard ◽  
Strategic Change ◽  
The Balanced Scorecard ◽  
Balance Score Card ◽  
Measurement Framework ◽  
Score Card ◽  
And Performance

This paper aims to propose the idea of briefly explaining the balance scorecard by highlighting its use, application in depth. A critical enabler in achieving desired performance goals is the ability to measure performance. Despite the importance of accurately measuring organizational performance in most areas of academic research, there have been very few studies that have directly addressed the question of how overall organizational performance is or should be measured. Perhaps more importantly, none of these studies seems to have significantly influenced how overall organizational performance is actually measured in most of the empirical research that uses this construct as a dependent measure. The most popular of the performance measurement framework has been the balanced scorecard abbreviated as BSC. The BSC is widely acknowledged to have moved beyond the original ideology. It has now become a strategic change management and performance management process. The approach used in this paper is the combination of literature review on evolution of balance score card and its applications in various sectors/organizations/ areas. This paper identify that the balanced scorecard is a powerful but simple strategic tool and the simplicity of the scorecard is in its design. By encompassing four primary perspectives, the tool allows an organization to turn its attention to external concerns, such as the financial outcomes and its customers expectations, and internal areas, which include its internal processes to meet external requirements and its integration of learning and growth, to successfully meet its strategic expectations. This paper provides a comprehensive overview of the balanced scorecard combined with application and strategy, which are now in a better position to begin to recognize managements expectations and to discover new ways to build value for workplace learning and performance within organization.

scholarly journals Performance analysis of pharmaceutical installation as basic of feasibility: a self-based business unit into general services agency

2019 ◽  
Vol 6 (6) ◽  
pp. 229-238
Author(s):  
I Made Agus Yogeswara Wibawa ◽  
I. G. B. Wiksuana
Keyword(s):  
Balanced Scorecard ◽  
Public Hospital ◽  
Business Processes ◽  
Balanced Score Card ◽  
Service Agency ◽  
Business Unit ◽  
The Balanced Scorecard ◽  
The Public ◽  
Score Card ◽  
Level Of Satisfaction

This study aims to determine the performance of the Pharmaceutical Installation as a basis for becoming an independent business unit in order to go to the Public Service Agency (BLU) at the Public Hospital in Denpasar, Bali. Performance measurement is a process of evaluating work progress against pre-determined goals and objectives and the results of activities are compared with the intended intentions; and the effectiveness of actions in achieving goals. In this study using a strategic mechanism in the form of a Balanced Score Card (BSC). Data collection techniques such as documentation, questionnaires, and observations. The data analysis technique used is the financial ratios for the financial perspective, the level of satisfaction for the customer perspective, the level of satisfaction for the perspective of growth and learning, while for the perspective of internal business processes using minimum service standards. The results of the 4 perspectives from the Balanced Scorecard show that the performance of the Pharmacy Installation at the Public Hospital in Denpasar is good and deserves to be an independent business unit.

scholarly journals Implementation of the Balanced Score Card to Achieve Strategic Goals in the State Islamic Religious Colleges

2019 ◽  
Vol 7 (2) ◽  
pp. 281-301
Author(s):  
Yusuf Hadijaya ◽  
Inom Nasution ◽  
Suhairi Suhairi
Keyword(s):  
Higher Education ◽  
Performance Management ◽  
Balanced Scorecard ◽  
Performance Indicator ◽  
Management Approach ◽  
Balanced Score Card ◽  
Score Card ◽  
Religious Colleges ◽  
And Performance ◽  
The Balanced Score Card

Performance Management in State Islamic Religious Colleges (PTKIN) Indonesia are still often ignoring the identification of stakeholders and the primary performance indicator of management measurement goal. The Balanced Score Card (BSC) as a management approach translates the direction of Higher Education developing into an action based on the initiatives identity number and management measurement goal systems. In the context aims to determine the implementation of the Balanced Score Card at PTKIN with four perspectives which are connected as part of the chain driving to achieve the strategic point of Higher Education and performance of higher education results model. This research is qualitative research with the technique of data collection on observation, in-depth interviews, and documentation. The results paper shows that the Balanced Score Card is the performance integrating on management system at UIN Jakarta, UIN Yogyakarta, and UIN North Sumatera through the making of Score Cards with the processing of strategy maps to achieve its strategic point of higher education objectives. The Map Strategy is preparing as a companion model for its BSC implementation management goal of Higher Education. Keywords: Balanced Scorecard, Strategic Objectives, Initiatives, and Performance Indicators Abstrak Manajemen Kinerja di banyak Perguruan Tinggi Keagamaan Islam Negeri (PTKIN) di Indonesia masih sering mengabaikan identifikasi stakeholders dan sistem pengukuran indikator kinerja utama. Balanced Score Card (BSC) sebagai sebuah pendekatan manajemen menerjemahkan arah pengembangan Perguruan Tinggi pada aksi yang dilandasi oleh identifikasi inisiatif dan sistem pengukuran. Dalam konteks ini, penelitian ini bertujuan untuk mengetahui implementasi Balanced Score Card di PTKIN dalam empat perspektif yang dihubungkan sebagai bagian dari rantai pendorong untuk mencapai tujuan-tujuan strategis dan hasil capaian kinerja. Penelitian ini merupakan penelitian kualitatif dengan teknik pengumpulan berupa observasi, wawancara, dan dokumentasi. Hasil penelitian menunjukkan bahwa BSC diintegrasikan dalam sistem manajemen kinerja di UIN Jakarta, UIN Yogyakarta, dan UIN Sumatera Utara melalui pembuatan score cards dan/atau peta strategi dalam mencapai tujuan-tujuan strategis. Kata Kunci: Balanced Score Card, Tujuan Strategies, Inisiatif, dan Indikator Kinerja

Optimization of coprological studies in animals with the use of homeopathic Nux vomica 6CH

2021 ◽  
Vol 13 (47) ◽  
pp. 139-139
Author(s):  
Vladimir V Drozdov
Keyword(s):  
Intestinal Microflora ◽  
Domestic Animals ◽  
The State ◽  
Laboratory Studies ◽  
Test Quality ◽  
Non Invasive ◽  
Gastrointestinal Pathology ◽  
Animal Feces

Background: Etiology of various gastrointestinal dysfunctions varies from infections and infestations to consequences of emotional stress and errors in animals’ nutrition. Taking this variability of etiology and pathogenesis into account, a lot depends not only on completeness of homeopathic history taking but also on the quality of laboratory studies. In our experience, coprology studies are especially complicated when persistent gastrointestinal disorders were preceded by massive use of allopathic remedies. This sometimes necessitates repeated examinations. That is why our interest in having reliable results and early detection of latent indigestion made us look for non-invasive methods which could be easy to use in animals but at the same time could reveal latent gastrointestinal pathology in animals. Aims: The study was aimed to determine the effect of a homeopathic medication Nux Vomica 6CH on detection of latent gastrointestinal pathology in small domestic animals. Method: Coprology studies were performed simultaneously with the use of sedimentation method and Fulleborn method (modification of Scherbovich). Infestations were diagnosed and characteristics of patient digestion were recorded. Feces test detected: 1. Presence of endoparasites (helminths, protozoa and yeast-like structures); 2. State of intestinal microflora (presence of different species and their balance with each other); 3. Degree of food absorbency (presence or lack of undigested protein, carbohydrates and fat); 4. Presence of inedible inclusions; 5. Presence of cells (lymphocytes, erythrocytes, intestinal epithelium, tumor fragments). If animal feces tests were non-informative, then all medications (except vitally important) were discontinued and Nux Vomica 6CH twice a day twenty minutes prior to food intake was prescribed for 6 days (4 globules dissolved in 10 ml of water). Results: 4500 coprology tests were performed during 3 years in cats and dogs. About 10% of the total number of examined animals (449 patients) produced very little information about the state of gastrointestinal systems at the first examination. When these cases were analyzed, the following reasons were found: long-term use of strong drugs, significant weakening of body immune system. As a result diagnostic tests were of very little value. These animals were treated by Nux Vomica 6CH for 6 days and then repeated feces test was performed. This produced a more informative picture of the state of gastrointestinal system and enabled to determine etiology and pathogenesis of the animal condition and prescribe necessary treatment. Conclusion. In such a way, Nux Vomica 6CH homeopathic remedy promoted effective optimization of coprology studies in animals. The suggested scheme of use for Nux Vomica 6CH significantly improves feces test quality. This in turn reduces time needed to choose strategy and tactics of treatment of small domestic animals with different chronic diseases.

Adopting Balance Score Card in Higher Education

2015 ◽  
Vol 6 (2) ◽  
pp. 1-11 ◽  
Author(s):  
Neeta Baporikar
Keyword(s):  
Higher Education ◽  
Vital Role ◽  
Educational Institutions ◽  
Academic Excellence ◽  
Global Trends ◽  
Innovation Activities ◽  
Balance Score Card ◽  
Score Card ◽  
Future Growth

Education enhances knowledge base of the nation. It plays a vital role in development. Emerging global trends, new economic challenges and rapid growth of information technology has enlarged the focus on education making analyzing and assessing simultaneously several areas of performance essential and crucial. If Balance Score Card used by organizations to achieve excellence, is adopted in higher education by universities and higher educational institutions academic excellence could be attained. In addition, it can help them to utilize intangible assets more efficiently, ensure future growth and link long-term strategic planning to short-term, tactical actions. Adopting it would also provide a strong linkage between financial and operational measures, internal processes improvement and innovation activities. Thus, through in-depth literature review and grounded theory the aim of this paper is to give an overview of Balance Score Card, discuss its adoption in higher education by universities and higher education institutions.

scholarly journals Ensuring Online Learning Quality: Perspectives from the State University of New York

2020 ◽  
Vol 24 (2) ◽  
Author(s):  
Kristyn Muller ◽  
Kim A Scalzo ◽  
Alexandra M Pickett ◽  
Lisa Dubuc ◽  
Lawrence Dugan ◽  
...  
Keyword(s):  
New York ◽  
Online Learning ◽  
Online Education ◽  
Online Courses ◽  
The State ◽  
State University ◽  
Institutional Perspective ◽  
Online Programs ◽  
Quality Scorecard

As online learning continues to grow within higher education, it is important for colleges and universities to ensure that they are delivering quality online courses and programs. This paper will discuss the evaluation and assessment of online learning from an institutional perspective. Open SUNY, the system-wide office of online education that supports and services the State University of New York (SUNY), has developed a process using the Online Learning Consortium’s (OLC) Quality Scorecard for the Administration of Online Programs to help SUNY campuses examine and improve the quality of online learning. The first half of this paper will describe the development of that tool and the implementation of the Open SUNY Institutional Readiness Process. The second half of this paper will explain the OLC Quality Scorecard standards for the Evaluation & Assessment section and provide examples of best practices from four different SUNY community colleges.

scholarly journals New Software Performance with Balanced Score Card Assessment: Case Study at LPGI Jakarta

The Winners ◽  
2011 ◽  
Vol 12 (2) ◽  
pp. 204
Author(s):  
Brata Wibawa Djojo
Keyword(s):  
Balanced Scorecard ◽  
Business Performance ◽  
Human Error ◽  
Balanced Score Card ◽  
Software Application ◽  
Score Card ◽  
New Business ◽  
Measurement And Evaluation ◽  
The Impact ◽  
Financial Aspect

Implementation of information technology (IT), especially new software applications, needs to be evaluated for its impact to organization’s business performance related to its strategic goal. The measurement and evaluation of a new software implementation impact in LPGI Jakarta uses Balanced Scorecard (BSC) analysis by making comparison of three-year data. The analysis involves four perspectives of BSC: (1) Financial aspect with the growth of gross premium written (GPW), net premium written (NPW), underwriting profit; (2) internal business aspect: the frequency of policy issued and the average production per policy; (3) people or learning and growth which consists of human error and system error; (4) customer aspect with external endorsement and renewal ratio. This research measures and evaluates for the impact of the implementation of a new software application to the new business performance as Marginal and Fair contribution.  At the end of this paper the writer suggests LPGI Jakarta to increase the sales activities to reach the target which is related directly to financial aspect and internal business process aspect.

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