scholarly journals Public service providers and users in the information society

2006 ◽  
Vol 1 (1) ◽  
pp. 3-20
Author(s):  
Bernt Krohn Solvang ◽  
Charlotte Kiland
Keyword(s):  
Social Capital ◽  
Public Service ◽  
Information Society ◽  
Service Providers ◽  
Public Authorities ◽  
New Challenges ◽  
The Relationship

The issue to be discussed in this article is to what extent does ICT create new challenges for the relationship between public service providers and users? It is important to recognize the concept of social capital because the concept is vital to the understanding of access to the information society and efficient functioning of government in its service to citizens. In this way we see social capital as a mediating “institution” between public authorities and the citizens (users).

Public service vouchers

2005 ◽  
Vol 71 (1) ◽  
pp. 19-34 ◽  
Author(s):  
Frédéric Colin
Keyword(s):  
Public Service ◽  
Equal Opportunity ◽  
Service Providers ◽  
Public Institution ◽  
Public Authorities ◽  
The Public ◽  
Private And Public ◽  
Voucher System ◽  
The Relationship ◽  
Gain Access

The public voucher system is a means of paying for a given public service. Vouchers are issued by the public authorities to individual users to enable them to gain access to any institution that is approved by the public authorities, for a specific purpose. The provider of the service is paid back the amount of the voucher by the public institution that provides the funding for the voucher. This system provides a means of reviewing the relationship between the user and the public service in terms of efficiency and freedom. The voucher system is designed to improve competition among public service providers and to make public service offerings more flexible. While it does offer some interesting possibilities in terms of diversification of the services on offer, nonetheless the voucher system poses certain risks. In particular, it may lead to community behaviour patterns among beneficiaries and undermine equal opportunity. In any case, as the voucher system brings closer together the practical arrangements for defraying services in the private and public sectors, it opens up some useful avenues of reflection for the modernization of public services.

scholarly journals Model of disorientation and Disqualification of Peripheral Services in Public Services On Local Government Device Work Units In Central Java, Indonesia

2020 ◽  
Vol 17 ◽  
Keyword(s):  
Public Service ◽  
Public Services ◽  
Service Providers ◽  
Positive Influence ◽  
Work Unit ◽  
Central Java ◽  
Motivated Behavior ◽  
The Relationship ◽  
Regional Work

Improving the quality of public services is inherent in the implementation of the tasks and functionsof the Regional Work Unit as an extension of the tasks of the central government. The public service unitbecomes a service node for integrated service offices in the district while improving the quality of service to thecommunity. This study aims to examine the relationship of power orientation behavior, the process of serviceimprovement through Peripheral Disorientation and Discipline for Public Service providers in the RegionalWork Unit in Central Java. This study used a sample population of 181 Regional Work Unit public serviceemployees. This study uses an analysis technique that is Regression weight in SEM which is used to examinehow much the relationship between the variables. The model for research is illustrated by a path diagram. Thisis to make it easier to see the causality relationship between the variables to be tested. Based on this research itcan be concluded that: Power-motivated behavior has a positive influence on disorientation of public services.Power behavior has a positive influence on the disqualities of peripheral services. The behavior of publicservice discuality affects the discuality of Peripheral services. Peripheral service orientation is positivelyinfluential on the Performance of Public Service Providers. Peripheral service disorientation has a positiveeffect on the performance of public service providers so that public service provider agencies in this one-stoppublic service center in Banyumas district can control the power-motivated behavior carried out by theBanyumas Government Officer. If this can be carried out, then it is likely that public service providers will beable to reduce the disorientation of public services carried out by public service providers when serving thepublic. This finding contributes to research on power motivation in organizations conducted by Dolatabadi &Safa (2010), Oloko and Ogutu (2012) and Feeney (2011).

scholarly journals Marketisation and regional planning in neoliberal public services: Evidence from French hospitals

2021 ◽  
pp. 030981682110547
Author(s):  
Charles Umney ◽  
Genevieve Coderre-LaPalme
Keyword(s):  
Public Service ◽  
Regional Planning ◽  
Public Services ◽  
The State ◽  
Public Authorities ◽  
Neoliberal Reforms ◽  
French Hospital ◽  
Policy Agendas ◽  
Working Populations ◽  
The Relationship

Marxist scholarship has documented the implications of ‘neoliberal’ reforms to public services. This scholarship often considers these reforms as class projects which have disciplined working populations and created new opportunities for capitalist profit-making. But in this article, we shift emphasis to the internal dysfunction that shapes states’ pursuit of market-oriented policy agendas. We place closer focus on the specific levers through which marketising reforms are implemented, noting the conflicting pressures they unleash, and the cracks this may open through which a more democratic agenda can be advanced. Taking the French hospital sector as an example, we show how attempts to expand and intensify competition in public services have coincided with attempts to decentralise governance to the regional level. While ostensibly part of the same ‘reforming’ policy agenda, marketising policies have a strongly centralising logic which has in practice undermined efforts to develop meaningful regional planning. These institutional tensions have catalysed new political currents, as the relationship between public authorities and private sector actors has become more overtly conflictual. We argue that Marxist theorists of the state need to pay closer attention to the often dysfunctional relationship between different branches of the state, and that in the context of neoliberal public service reform, the tensions between central and regional states are particularly salient. We conclude that opponents of the marketisation of public services need to pay attention to the contested and ambiguous nature of ‘decentralisation’: while it is often a rhetorical cover for marketisation, there are opportunities for the left in demanding more meaningful and authentic forms of regional planning.

Minimising Collateral Damage

2012 ◽  
pp. 237-256
Author(s):  
Zbigniew Kwecka ◽  
William J. Buchanan
Keyword(s):  
Private Information ◽  
Service Providers ◽  
Collateral Damage ◽  
Public Authorities ◽  
Internet Service ◽  
Acquisition Process ◽  
Large Databases ◽  
Communication Traffic ◽  
Data Controller ◽  
The Relationship

Investigators often define invasion of privacy as collateral damage. Inquiries that require gathering data from third parties, such as banks, Internet Service Providers (ISPs) or employers are likely to impact the relationship between the data subject and the data controller. In this research a novel privacy-preserving approach to mitigate collateral damage during the acquisition process is presented. This approach is based on existing Private Information Retrieval (PIR) protocols, which cannot be employed in an investigative context. This paper provides analysis of the investigative data acquisition process and proposes three modifications that can enable existing PIR protocols to perform investigative enquiries on large databases, including communication traffic databases maintained by ISPs. IDAP is an efficient Symmetric PIR (SPIR) protocol optimised for the purpose of facilitating public authorities’ enquiries for evidence. It introduces a semi-trusted proxy into the PIR process in order to gain the acceptance of the general public. In addition, the dilution factor is defined as the level of anonymity required in a given investigation. This factor allows investigators to restrict the number of records processed, and therefore, minimise the processing time, while maintaining an appropriate level of privacy.

Minimising Collateral Damage

Cyber Crime ◽  
2013 ◽  
pp. 1620-1639
Author(s):  
Zbigniew Kwecka ◽  
William J. Buchanan
Keyword(s):  
Private Information ◽  
Service Providers ◽  
Collateral Damage ◽  
Public Authorities ◽  
Internet Service ◽  
Acquisition Process ◽  
Large Databases ◽  
Communication Traffic ◽  
Data Controller ◽  
The Relationship

Investigators often define invasion of privacy as collateral damage. Inquiries that require gathering data from third parties, such as banks, Internet Service Providers (ISPs) or employers are likely to impact the relationship between the data subject and the data controller. In this research a novel privacy-preserving approach to mitigate collateral damage during the acquisition process is presented. This approach is based on existing Private Information Retrieval (PIR) protocols, which cannot be employed in an investigative context. This paper provides analysis of the investigative data acquisition process and proposes three modifications that can enable existing PIR protocols to perform investigative enquiries on large databases, including communication traffic databases maintained by ISPs. IDAP is an efficient Symmetric PIR (SPIR) protocol optimised for the purpose of facilitating public authorities’ enquiries for evidence. It introduces a semi-trusted proxy into the PIR process in order to gain the acceptance of the general public. In addition, the dilution factor is defined as the level of anonymity required in a given investigation. This factor allows investigators to restrict the number of records processed, and therefore, minimise the processing time, while maintaining an appropriate level of privacy.

scholarly journals RELATIONSHIP BETWEEN INNOVATIVE PRACTICES AND SOCIAL CAPITAL OF THE EMPLOYED POPULATION OF THE VOLOGDA REGION (ON THE EXAMPLE OF VOLOGDA AND TILES)

2020 ◽  
Vol 3 (3) ◽  
pp. 123-133
Author(s):  
Nikolay N. Yasnikov
Keyword(s):  
Social Capital ◽  
Human Capital ◽  
Information Society ◽  
Vologda Oblast ◽  
Vologda Region ◽  
Modern Information ◽  
The Relationship ◽  
Modern Technologies

The modern information society provides so many opportunities to every person that was unthinkable in any previous era. This may be due to certain requirements. An example of such a requirement is the use of modern innovative practices. These are modern technologies that affect the relationship between people, on human closeness. Interaction with the population of the Vologda Oblast will make it possible to demonstrate the relationship between successful practice and social capital. The result of the research was the conclusion that nothing was found to human capital.

scholarly journals Financial situation and challenges for management of SME hospitals: Evidence from Poland

2021 ◽  
Vol 16 (1) ◽  
pp. 231-250
Author(s):  
Aleksandra Szewieczek
Keyword(s):  
Public Service ◽  
Financial Stability ◽  
Service Providers ◽  
Descriptive Analysis ◽  
Health Sector ◽  
Decision Makers ◽  
Financial Indicators ◽  
Financial Situation ◽  
The Relationship ◽  
Specific Organisation

The hospital represents a specific organisation, operating in a turbulent environment and financed to a large extent by public funds. The health sector is exposed to constant political and social pressure. This causes significant problems with maintaining its financial stability, which particularly affects hospitals in the SME sector. The aim of this paper is to examine the relationship between selected financial indicators and some environmental phenomena that affect the financial situation and future financial stability of a selected group of hospitals from the SME group. The results will also be compared to the situation of other SME entities. The research is based on descriptive analysis, descriptive statistics, and correlation analysis of selected data. The results indicate that the financial situation of hospitals belonging to the SME group differs significantly from the overall SME sector, and does not bode positively for their future development. The current financial situation presents particular challenges for managers in balancing financial streams and ensuring economic sustainability. At the same time, this situation should encourage decision-makers to ensure an adequate level of revenues for these public service providers, as well as face other challenges related to operational management.

scholarly journals Electoral administration and the problem of poll worker recruitment: Who volunteers, and why?

2021 ◽  
pp. 095207672110212
Author(s):  
Alistair Clark ◽  
Toby S James
Keyword(s):  
Social Capital ◽  
Public Good ◽  
Public Service ◽  
Original Data ◽  
General Election ◽  
Financial Compensation ◽  
Satisfaction With Democracy ◽  
The Relationship

Elections depend on the thousands of people who give up their time to administer this crucial public service. They staff polling stations and ensure votes are issued, cast and counted. Poll workers are effectively ‘stipended volunteers’, receiving some limited financial compensation, but working for the broader public good. It is important to understand why people choose to give up their time to provide this fundamental public service to their fellow citizens. Using original data from a poll worker survey conducted in the 2015 British general election, this article investigates the motivations and incentives for poll workers volunteering to administer major elections in an important advanced democracy. Exploratory expectations are set out about the motivations of poll workers, and the relationship to their socio-economic characteristics, and levels of social capital and satisfaction with democracy. Contrary to expectations, the findings note that, earning some extra money is important to many, although motivations are more broadly structured around solidary, purposive and material motivations. The article establishes a range of relationships between each set of incentives, and poll workers’ socio-economic, social capital and satisfaction profiles.

Minimising Collateral Damage

2011 ◽  
Vol 4 (2) ◽  
pp. 12-31 ◽  
Author(s):  
Zbigniew Kwecka ◽  
William J. Buchanan
Keyword(s):  
Private Information ◽  
Service Providers ◽  
Collateral Damage ◽  
Public Authorities ◽  
Internet Service ◽  
Acquisition Process ◽  
Large Databases ◽  
Communication Traffic ◽  
Data Controller ◽  
The Relationship

Investigators often define invasion of privacy as collateral damage. Inquiries that require gathering data from third parties, such as banks, Internet Service Providers (ISPs) or employers are likely to impact the relationship between the data subject and the data controller. In this research a novel privacy-preserving approach to mitigate collateral damage during the acquisition process is presented. This approach is based on existing Private Information Retrieval (PIR) protocols, which cannot be employed in an investigative context. This paper provides analysis of the investigative data acquisition process and proposes three modifications that can enable existing PIR protocols to perform investigative enquiries on large databases, including communication traffic databases maintained by ISPs. IDAP is an efficient Symmetric PIR (SPIR) protocol optimised for the purpose of facilitating public authorities’ enquiries for evidence. It introduces a semi-trusted proxy into the PIR process in order to gain the acceptance of the general public. In addition, the dilution factor is defined as the level of anonymity required in a given investigation. This factor allows investigators to restrict the number of records processed, and therefore, minimise the processing time, while maintaining an appropriate level of privacy.

scholarly journals Modeling the relationship between utilities and partners

2021 ◽  
pp. 17-28
Author(s):  
Oleksiy О. Topchiy
Keyword(s):  
Service Providers ◽  
Public Private Partnership ◽  
The State ◽  
Enterprise Management ◽  
Public Authorities ◽  
Private Partnership ◽  
Advantages And Disadvantages ◽  
Organizational Mechanism ◽  
Private Investors ◽  
The Relationship

The purpose of the article is to study the features of modelling the relationship between utilities and partners. Methodology. General scientific methods are used in the research, in particular, generalizations, comparisons – to analyse the views of scientists on modelling the relationship between utilities and partners, indicating the main forms of public-private partnership, the advantages and disadvantages of their use. Results. It is proved that the relationship between the state and business today is extremely strategically important for the state in the formation of sustainable development goals. Building effective relationships in housing and communal services will be a success for effective activities and will satisfy all participants: the state, business and the population. It is proved that in modern conditions, housing and communal services is a complex hierarchical system that combines many separate subsystems and has the characteristics of a spatial economy, i.e. regional structure and scale. The analysis of the legal and regulatory framework shows that there are only three players in the market of housing and communal services: managers, service providers and consumers. Also, there are various opportunities to establish partnerships with most existing stakeholders, including the use of public-private partnerships in housing and communal services. It is investigated that among the widespread variants of private capital raising in the communal sphere the following basic forms are identified: contract for works, contract for enterprise management, lease, concession, privatization. Thus, local public authorities have the opportunity to transfer utilities in concession or lease to private investors. However, this has not become a common practice due to the complexity of their organizational mechanism. Practical meaning. It is proved that the most effective form of public-private partnership for housing and communal services is a concession – the process of granting, in order to meet public needs by an authorized executive body or local government, concluding a contract on a paid and fixed basis, the concessionaire ) management of the concession object, on the terms of property liability by the concessionaire and possible division of business risk. Prospects for further research. The need to study the advantages and disadvantages of other forms of public-private partnership in housing and communal services.

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