scholarly journals Internal audit and Process mining: effects of synergy

2020 ◽  
pp. 54-60
Author(s):  
S. A. Roshchektaev ◽  
U. Yu. Roshchektaeva
Keyword(s):  
Process Management ◽  
Business Processes ◽  
Process Mining ◽  
Internal Audit ◽  
Quality Criteria ◽  
Mining Technology ◽  
Methodological Basis ◽  
Synergy Effects ◽  
Mining Project ◽  
Mining Methods

The article discusses the methodological basis and practice of using Process mining technology to improve the efficiency of business processes of Russian companies. The challenges of the digital economy and prerequisites for the development of Process mining methods are identified. The directions of transformation of approaches to process management in the conditions of application of Process mining methods are established. The main synergy effects of internal audit and Process mining are identified. The stages of implementation of the Process mining project and quality criteria for corporate data logs are considered. An algorithm of actions is proposed to prepare for the introduction of Process mining technology in Russian companies; to obtain the identified synergy effects by internal audit.There is no conflict of interests.

scholarly journals No Longer Out of Sight, No Longer Out of Mind? How Organizations Engage with Process Mining-Induced Transparency to Achieve Increased Process Awareness

2021 ◽  
Author(s):  
Julia Eggers ◽  
Andreas Hein ◽  
Markus Böhm ◽  
Helmut Krcmar
Keyword(s):  
Business Process ◽  
Process Management ◽  
Business Processes ◽  
Process Mining ◽  
Process Analysis ◽  
Structured Interviews ◽  
Business Process Analysis ◽  
Starting Point ◽  
Shared Awareness ◽  
Induced Transparency

AbstractIn recent years, process mining has emerged as the leading big data technology for business process analysis. By extracting knowledge from event logs in information systems, process mining provides unprecedented transparency of business processes while being independent of the source system. However, despite its practical relevance, there is still a limited understanding of how organizations act upon the pervasive transparency created by process mining and how they leverage it to benefit from increased process awareness. Addressing this gap, this study conducts a multiple case study to explore how four organizations achieved increased process awareness by using process mining. Drawing on data from 24 semi-structured interviews and archival sources, this study reveals seven sociotechnical mechanisms based on process mining that enable organizations to create either standardized or shared awareness of sub-processes, end-to-end processes, and the firm’s process landscape. Thereby, this study contributes to research on business process management by revealing how process mining facilitates mechanisms that serve as a new, data-driven way of creating process awareness. In addition, the findings indicate that these mechanisms are influenced by the governance approach chosen to conduct process mining, i.e., a top-down or bottom-up driven implementation approach. Last, this study also points to the importance of balancing the social complications of increased process transparency and awareness. These results serve as a valuable starting point for practitioners to reflect on measures to increase organizational process awareness through process mining.

scholarly journals HyperLDLf: a Logic for Checking Properties of Finite Traces Process Logs

2021 ◽  
Author(s):  
Giuseppe De Giacomo ◽  
Paolo Felli ◽  
Marco Montali ◽  
Giuseppe Perelli
Keyword(s):  
Model Checking ◽  
Business Process ◽  
Finite Length ◽  
Regular Language ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Process Mining ◽  
Temporal Logics ◽  
Relevant Case

Temporal logics over finite traces, such as LTLf and its extension LDLf, have been adopted in several areas, including Business Process Management (BPM), to check properties of processes whose executions have an unbounded, but finite, length. These logics express properties of single traces in isolation, however, especially in BPM it is also of interest to express properties over the entire log, i.e., properties that relate multiple traces of the log at once. In the case of infinite-traces, HyperLTL has been proposed to express these ``hyper'' properties. In this paper, motivated by BPM, we introduce HyperLDLf, a logic that extends LDLf with the hyper features of HyperLTL. We provide a sound, complete and computationally optimal technique, based on DFAs manipulation, for the model checking problem in the relevant case where the set of traces (i.e., the log) is a regular language. We illustrate how this form of model checking can be used for verifying log of business processes and for advanced forms of process mining.

Supporting the Full BPM Life-Cycle Using Process Mining and Intelligent Redesign

2011 ◽  
pp. 100-132 ◽  
Author(s):  
Wil M.P. van der Aalst ◽  
Mariska Netjes ◽  
Hajo A. Reijers
Keyword(s):  
Life Cycle ◽  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Process Mining ◽  
Full Life Cycle ◽  
Extensive Evaluation ◽  
Full Life ◽  
Work Done

Business process management (BPM) systems provide a broad range of facilities to enact and manage operational business processes. Ideally, these systems should provide support for the complete BPM life-cycle: (re)design, configuration, execution, control, and diagnosis of processes. However, based on an extensive evaluation of the FileNet P8 BPM Suite, we show that existing BPM tools are unable to support the full life-cycle. There are clearly gaps between the various phases (e.g., users need to transfer or interpret information without any support) and some of the phases (e.g., the redesign and diagnosis phases) are not supported sufficiently. This chapter shows that techniques for process mining and intelligent redesign can be used to offer better support for the (re)design and diagnosis phases and, thus, close the BPM life-cycle. We also briefly report on the work done in the context of the ProM tool, which is used as framework to experiment with such techniques.

scholarly journals Tools of improving the quality of tourist services in the conditions of competition

2021 ◽  
Keyword(s):  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Effective Means ◽  
Quality Criteria ◽  
Tourism Industry ◽  
Process Approach ◽  
Tourism Enterprises

The article examines the theoretical and practical principles of business process management in the field of tourism. The factors are given and their influence on creation of qualitative tourist service is investigated; the most essential quality criteria influencing activity of the enterprises of tourist sphere are resulted. The subject of the article is the aspects of business process management of modern tourism enterprises, the management of which should be aimed at ensuring the competitiveness of tourism services. To this end, attention is focused on the quality of tourist services in view of the strengthening of individualization of demand. Objective: to consider the structuring of tourist services, to identify general and specific components that are inherent in the tourist offer, to explore the features of the process approach to business process management in the tourism industry through the prism of interpretations of modern scientists. The following general scientific methods were used in the research: analytical, descriptive, comparative, systematic, systemic. The following results were obtained: it was proved that the process approach is a modern, powerful and effective means of managing the activities of a tourist enterprise and significantly improves the quality of tourist services. However, in practice, due to the specifics of the tourism business, the separation of business processes of the tourism enterprise is a difficult task. Conclusions: the main essential properties of the business process of a tourist enterprise are separated, which characterize it as a set of interconnected operations, including organization, interdependence, efficiency, continuity, convenience, application of Internet technologies to increase efficiency and effectiveness of business processes of tourist enterprises. . The business process inherent in the tourist enterprise that distinguishes it from set of the enterprises of other spheres is offered.

scholarly journals A Thematic Literature Review on Business Process Management

2021 ◽  
Vol 12 (1) ◽  
pp. 1-13
Author(s):  
C.R. Oruthotaarachchi ◽  
W M J I Wijayanayake
Keyword(s):  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Process Mining ◽  
Future Research ◽  
Management Approach ◽  
Research Areas ◽  
The Status ◽  
Future Research Directions

Business Process Management (BPM) is considered as a management approach that primarily focuses on analyzing and continuously improving business processes. It has been a key strategy adapted by organizations to manage their businesses successfully along with information technology. In the past few decades BPM has been one of the promising research areas. This paper adds knowledge to the existing research by answering following questions: (1) what is the status of BPM research domain? And (2) what are the possible future research directions on BPM? A thematic review was conducted focusing a series of literature on BPM which have been published between 2001 and 2020. The findings highlight that the integration of BPM into new digital innovations, such as process mining, is essential for an effective and efficient organization. More research on BPM and IT management needs to be conducted to support this integration between BPM and digital innovations.

scholarly journals Process Mining in Supply the Need for Rule-Based Knowledge Abstraction

2019 ◽  
Vol 8 (6S3) ◽  
pp. 1899-1906
Keyword(s):  
Associate Degree ◽  
Business Processes ◽  
Process Mining ◽  
Current Method ◽  
Rule Based ◽  
Custom Made ◽  
Mining Project ◽  
Business Events ◽  
Method Model ◽  
Domain Information

Organizations struggle to achieve insight in however their business processes square measure conducted actually. Method mining allows organizations to extract this data} by analyzing business events recorded in their information systems. However, the business events recorded in these systems don't forever mirror constant level of abstraction because the desired method model that's employed by the business. Current method mining approaches offer light attention to the current gap. This paper proposes many information preparation strategies that apply provision domain information for method mining the fabric movements among a corporation additionally, associate degree custom-made method mining project methodology is bestowed that expressly includes these preparation strategies.

scholarly journals METHOD OF CONSTRUCTING AN ATTRIBUTE DESCRIPTION OF THE BUSINESS PROCESS "AS IS" IN THE PROCESS APPROACH TO ENTERPRISE MANAGEMENT

2018 ◽  
Vol 6 ◽  
pp. 35-40
Author(s):  
Serhii Chalyi ◽  
Ievgen Bogatov
Keyword(s):  
Business Process ◽  
Process Management ◽  
Business Processes ◽  
Process Mining ◽  
Ordered Set ◽  
Process Models ◽  
Enterprise Management ◽  
Temporal Aspects ◽  
Subsequent Selection ◽  
Selection Of

The problem of constructing an attribute description of a business process with the automated formation of process models “as is” using logs of information systems in which the tracks of individual processes are not identified is considered. It is shown that to solve this problem, it is advisable to distinguish the distinctive properties of individual business processes represented by the attributes of log events. A method for constructing an attribute description of a business process is proposed. The method is based on the comparison of combinations of attributes for intervals of events of a fixed length and the subsequent selection of subsets of attributes with the same values. The method includes the steps of forming the intervals of events, constructing combinations of attributes for specified intervals, as well as calculating and subsequently averaging the weights of combinations of attributes on these intervals. The result of the method is a weight-ordered set of event attributes and their values, which takes into account the attribute and temporal aspects of the business process. The method creates conditions for a more efficient transition from functional to process management based on splitting the log into processes using the resulting attribute description and subsequent prototyping of business process models “as is” by means of process mining.

Business Autopoiesis Through Process Referencing

2021 ◽  
pp. 233-253
Author(s):  
Małgorzata B. Pańkowska
Keyword(s):  
Business Process ◽  
Communication Systems ◽  
Process Management ◽  
Business Processes ◽  
Process Development ◽  
Process Mining ◽  
The Social ◽  
Business Process Mining ◽  
Development And Management

In this chapter, the concept of autopoietic system is assumed to stem from the theory of social communication systems, which reproduce all their specific structures and self-referential processes. This chapter aims at the analysis of business process development and management. The main goal is to present an original framework of business process management. Through this framework, business processes can be interpreted as autonomic artifacts which are created, discovered, explored, and disseminated within social communities of practice. This constant reproduction of processes and their dissemination allows the social organization to exist, cope with internal complexity, and achieve its operational goals. The chapter consists of three main parts. The first part covers the systematic literature review on business process mining and referencing. The second part includes the discussion on presented business process framework. The last part comprises a case study to present and discuss the application of the framework for the development of academic virtual education processes.

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