scholarly journals How Job Stress Affect Job Satisfaction and Employee Performance in Four-Star Hotels

2021 ◽  
Vol 6 (2) ◽  
pp. 25-32
Author(s):  
Ni Made Dwi Puspitawati ◽  
Ni Putu Cempaka Dharmadewi Atmaja
Keyword(s):  
Job Satisfaction ◽  
Job Stress ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Response Rate ◽  
Employee Performance ◽  
Employee Job Satisfaction ◽  
Level Of Satisfaction ◽  
Negative Effect ◽  
A Company

Four-Star Hotels in Bali continue to control the situation of the Covid-19 Pandemic by maintaining employee performance. Social Exchange Theory used to understand a person's behavior at work. A company leader who knows what employees want and can explain what will be obtained if the work results are in accordance with employee expectations will try to show maximum performance. The decline in employee performance indicates an increase in job stress and a decrease in employee job satisfaction. This study aims to determine the effect of job stress experienced by employee on job satisfaction and employee performance at Four-Star Hotels in Bali. The questionnaires were distributed to 130 employees from 10 Four-Star Hotels in Bali, only 117 questionnaires were returned (response rate 90%). The results showed that job stress has a negative effect on employee performance and, job satisfaction, while job satisfaction has no effect on employee performance. The research implies that job condition can cause stress depending on the employee's condition. The salaries they earn do not match the workload they, especially when working from home, and working time of other employees reduce their level of satisfaction at work. However, Covid-19 Pandemic conditions nowadays, employees feel that job satisfaction has no effect on their performance.

scholarly journals Pengaruh Kepuasan Kerja Terhadap Kinerja Karyawan Dengan Stres Kerja Sebagai Variabel Mediasi

2021 ◽  
Vol 3 (3) ◽  
pp. 680
Author(s):  
Elizabeth Fauziek ◽  
Yanuar Yanuar
Keyword(s):  
Job Satisfaction ◽  
Real Estate ◽  
Job Stress ◽  
Employee Performance ◽  
Sampling Technique ◽  
Purposive Sampling ◽  
Employee Job Satisfaction ◽  
Significant Negative Effect ◽  
Negative Effect ◽  
Real Estate Company

This study aims to determine the effect of job satisfaction on employee performance with job stress as a mediating variable. The subjects used in this study were employees at PT. XYZ. PT. XYZ is a multinational real estate company. The number of samples taken in this study were 75 respondents. The data obtained was carried out from the results of distributing questionnaires through google form using purposive sampling technique. Processing of the collected data is carried out with the SmartPLS program. Based on the results of data analysis, it can be concluded that job satisfaction has a significant negative effect on job stress, and job stress has a significant negative effect on employee performance. Also, job satisfaction has no effect on employee performance. However, job stress can mediate the effect of job satisfaction on employee performance. This research shows that in order to improve employee performance, companies need to pay attention to employee job satisfaction in order to reduce employee work stress levels. Penelitian ini bertujuan untuk mengetahui pengaruh Kepuasan Kerja terhadap Kinerja Karyawan dengan Stres Kerja sebagai variabel mediasi. Subjek yang digunakan dalam penelitian ini adalah karyawan pada PT. XYZ. PT. XYZ merupakan perusahaan di bidang real estate berskala multinasional. Jumlah sampel yang diambil dalam penelitian ini sebanyak 75 responden. Data yang diperoleh dilakukan dari hasil penyebaran kuesioner melalui google form dengan menggunakan teknik pengambilan sampel purposive sampling. Pengolahan data yang telah terkumpul dilakukan dengan program SmartPLS. Berdasarkan hasil analisis data, maka dapat disimpulkan bahwa Kepuasan Kerja berpengaruh negatif signifikan terhadap Stres Kerja, dan Stres Kerja berpengaruh negatif signifikan terhadap Kinerja Karyawan. Serta, Kepuasan Kerja tidak berpengaruh terhadap Kinerja Karyawan. Akan tetapi, Stres Kerja dapat memediasi pengaruh Kepuasan Kerja terhadap Kinerja Karyawan. Dari penelitian ini menunjukkan bahwa untuk dapat meningkatkan Kinerja Karyawan, perusahaan perlu memperhatikan Kepuasan Kerja karyawan agar dapat menurunkan tingkat Stres Kerja karyawan.

scholarly journals PERAN KEPUASAN KERJA MEMEDIASI PENGARUH STRES KERJA TERHADAP KINERJA KARYAWAN HOUSEKEEPING DEPARTMENT FAVE HOTEL

2019 ◽  
Vol 8 (8) ◽  
pp. 5060
Author(s):  
I Gusti Agung Gde Yoga Prawira ◽  
I Gusti Made Suwandana
Keyword(s):  
Job Satisfaction ◽  
Path Analysis ◽  
Job Stress ◽  
Direct Effect ◽  
Work Stress ◽  
Employee Performance ◽  
Analysis Techniques ◽  
Employee Job Satisfaction ◽  
Sample Technique ◽  
Saturated Sample

Companies must be able to maintain employee performance to remain stable and even increase. Satisfied employees are effective and well-performing workers. The purpose of this study was to determine the direct effect of work stress and job satisfaction on employee performance, to determine work stress on employee job satisfaction, and to determine the effect of Job Satisfaction in mediating the effect of work stress on employee performance. The population in this study were 47 Fave Hotel Housekeeping Department employees. Sampling uses a saturated sample technique and the data was analyzed using path analysis techniques. The results showed that work stress has a negative and significant effect on job satisfaction and employee performance, namely the higher the level of work stress that employees have, the lower the job satisfaction and employee performance that will be formed within the employee. Job satisfaction has a positive and significant effect on employee performance. This means that the higher job satisfaction felt by employees, the higher the performance of employees that will be formed. Job satisfaction is positively and significantly mediates the effect of work stress on employee performance. Keywords: Job Satisfaction, Job Stress, and Employee Performance

scholarly journals The effect of job stress and job motivation on employees’ performance through job satisfaction (A study at PT. Jasa Marga (Persero) Tbk. Surabaya - Gempol branch)

2015 ◽  
Vol 18 (2) ◽  
pp. 231 ◽  
Author(s):  
Noermijati Noermijati ◽  
Diana Primasari
Keyword(s):  
Job Satisfaction ◽  
Job Stress ◽  
Indirect Effect ◽  
Employee Performance ◽  
Critical Role ◽  
Employee Motivation ◽  
Self Actualization ◽  
Negative Effect ◽  
One Year ◽  
Married Female

Job stress and motivation has a critical role to enhance female employee performance. The research attempts to analyze the direct effect of job stress and motivation on employee performance, and indirect effect of job stress and motivation on employee performance through job satisfaction. This research involves 108 married female employees, with minimal one year working period, as the population and respondents (census sampling). Using Path analysis, it was found that job stress have significant negative effect on employee performance. Motivation has a significant positive effect on employee performance. Job stress does not have an effect on job satisfaction. Motivation significantly positive influences job satisfaction. Job satisfaction significantly influences employee performance. Job stress does not have indirect effect on employee performance through job satisfaction. Motivation has an indirect effect on employee performance through job satisfaction. Motivation has the most important role to enhance employee performance. As an implication, company must give more attention and enhance employee motivation, especially on fulfilling self actualization need.

scholarly journals PENGARUH KEPUASAN KERJA TERHADAP KINERJA KARYAWAN

2016 ◽  
Vol 2 (2) ◽  
pp. 15
Author(s):  
Afiyanisa Mauli ◽  
Mukaram Mukaram
Keyword(s):  
Job Satisfaction ◽  
Quantitative Research ◽  
Employee Performance ◽  
Linear Regression Analysis ◽  
Quantitative Research Methods ◽  
Employee Job Satisfaction ◽  
Food And Beverage ◽  
A Company ◽  
Work Knowledge

CV Cihanjuang Inti Teknik is a company that produces micro hydro and turbine, as well as body warmers drinks in the food and beverage division (makmin). The company has 135 employees. Employee satisfaction is one of the important things that must be considered by a company because as this will impact on the performance of employees. Employees who are satisfied will have the awareness to do the more responsible duties at the company. But the reality on the ground there are some employees who are often absent from work, it is seen through the attendance percentage of employees who are still far from the target of work presence that is equal to 95%, while the rate of attendance of employees in 2015 was only 84.25%. There are also as many as 40% of employees feel less satisfied with promotion opportunities provided by the company. This resulted in employees feel lazy to work because they feel his efforts are not appreciated despite working diligently but can not get the appropriate results in the form of promotion (promotion). This study aims to determine job satisfaction and employee performance as well as the effect of job satisfaction on employee performance in CV Cihanjuang Inti Teknik. The method used is quantitative research methods. Data analysis methods used are descriptive statistical analysis, the classical assumption test, simple correlation analysis, linear regression analysis, and hypothesis testing. The sample in this study were 101 respondents. In the data collection used questionnaire with Likert scale. Based on the results of data processing, employee job satisfaction in the category both in terms of Work Itself, benefits, promotion opportunities, supervision, and Coworkers. Then the employee's performance was in the category good views of the Working Quantity, Quality of Work, Knowledge About Work, Personal Quality, Cooperation, Trustworthy, and Initiative. The conclusion of this research that there is an influence of job satisfaction on the performance of employees is 49,9%.

scholarly journals PENGARUH WORK FAMILY CONFLICT TERHADAP KEPUASAN KERJA KARYAWAN PADA PT TOYOTA INTERCOM MOBILINDO PADANG

2019 ◽  
Author(s):  
Chitra Doly Situmorang ◽  
Aminar Sutra Dewi
Keyword(s):  
Job Satisfaction ◽  
Family Conflict ◽  
Sampling Technique ◽  
Work Family Conflict ◽  
Employee Job Satisfaction ◽  
Negative Effect ◽  
Work Family ◽  
Questionnaire Method ◽  
A Company

The survival of a company is not only determined by the success of managing finances, but also determined by the success of managing human resources, in order to obtain job satisfaction as expected. Employee job satisfaction is influenced by many factors including work family conflict. This study aims to analyze the effect of work family conflict on employee job satisfaction on Pt Toyota Intercom Mobilindo Padang. Job satisfaction is a pleasure that a person feels for the role or work in a company. Low job satisfaction, can affect the quality of work, so that the decline in productivity of a company. Work family conflict is the occurrence of incompatibility between one role and another, where there are different pressures between roles in the family and at work. Someone who experiences high work family conflict will reduce the enthusiasm in carrying out activities. The population in this study were all employees of PT Toyota Intercom Mobilindo Padang. This sampling technique uses a total sampling technique, with a sample of 65 people. Data collection was done by questionnaire method. The data obtained were analyzed multiple regression to examine the effect of work family conflict on employee job satisfaction. The results showed Y = 11,190 + X = -1.507. So it can be said that work family conflict has a significant negative effect on employee job satisfaction at PT Toyota Intercom Mobilindo Padang.

scholarly journals Pentingnya kepuasan kerja karyawan dalam organisasi

2019 ◽  
Author(s):  
Dona Andora
Keyword(s):  
Job Satisfaction ◽  
Employee Performance ◽  
Employee Job Satisfaction ◽  
Psychological Maturity ◽  
A Company

Job satisfaction in any case is very important. The tendency to improve employee performance in a company cannot be achieved without employee job satisfaction. In addition, employees who do not reach the level of job satisfaction will not reach psychological maturity in themselves. They tend to be lazy at work. If employees have behaved that way then it is difficult for a company to achieve its goals.

scholarly journals The Influence of Motivation on Performance with Work Satisfaction as Moderation Variables

2020 ◽  
Vol 8 (3) ◽  
pp. p113
Author(s):  
Fery Purnomo ◽  
Ribhan ◽  
Nova Mardiana
Keyword(s):  
Job Satisfaction ◽  
Regression Analysis ◽  
Employee Performance ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Level Of Satisfaction ◽  
General Contracting ◽  
The Relationship ◽  
A Company ◽  
Positive Effect

The phenomenon of job satisfaction, motivation and employee performance is one of the factors that determine the success of an organization to be strong and run well. The more aspects of the work that are in accordance with individual desires, the higher the level of satisfaction felt, and vice versa. PT. Dharma Guna Citra (Ceria) is a company engaged in general trading and general contracting. This study aims to determine the effect of motivation on employee performance, find out job satisfaction has an effect on employee performance and find out job satisfaction moderates the relationship between motivation and employee performance at PT. Dharma Guna Citra (Ceria). This study was analyzed using simple and multiple linear regression analysis and Moderated Regression Analysis (MRA). The data of this study were obtained from 86 employee respondent answers. The conclusion of this study supports the proposed hypothesis, namely: Motivation has a positive effect on employee performance, Job satisfaction has a positive effect on employee performance and Job satisfaction strengthens the influence between motivation and employee performance.

scholarly journals Pentingnya kepuasan kerja karyawan dalam organisai

2019 ◽  
Author(s):  
Dona Andora ◽  
Ermita
Keyword(s):  
Job Satisfaction ◽  
Employee Performance ◽  
Employee Job Satisfaction ◽  
Psychological Maturity ◽  
A Company

Abstrak- Job satisfaction in any case is very important. The tendency to improve employee performance in a company cannot be achieved without employee job satisfaction. In addition, employees who do not reach the level of job satisfaction will not reach psychological maturity in themselves. They tend to be lazy at work. If employees have behaved that way then it is difficult for a company to achieve its goals.

scholarly journals Transformational Leadership and Employee Job Satisfaction: The Mediating Role of Employee Relations Climate and the Moderating Role of Subordinate Gender

2021 ◽  
Vol 19 (1) ◽  
pp. 233
Author(s):  
Chiyin Chen ◽  
Xinyi Ding ◽  
Jiachen Li
Keyword(s):  
Job Satisfaction ◽  
Transformational Leadership ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Underlying Mechanism ◽  
Employee Relations ◽  
Frontline Employees ◽  
Employee Job Satisfaction ◽  
Moderated Mediation Model

Scholars have paid extensive attention to transformational leadership for decades. However, existing studies still lack ample discussions on the underlying mechanism and boundary conditions of its influence on employee job satisfaction. This study proposed a moderated mediation model based on social exchange theory. We collected survey data from 211 frontline employees to verify our hypotheses. The results showed that transformational leadership was positively associated with employee job satisfaction via the mediation role of the perceived employee relations climate. Furthermore, the relationship between transformational leadership and the employee relations climate, as well as the indirect relationship between the two, was demonstrated to be more significant for male employees. This study offered a new account of the mechanisms of transformational leadership and clarified a boundary condition for its effectiveness.

scholarly journals Exploring the Relationship between Despotic Leadership and Job Satisfaction: The Role of Self Efficacy and Leader–Member Exchange

2021 ◽  
Vol 18 (10) ◽  
pp. 5307
Author(s):  
Xiang Zhou ◽  
Samma Faiz Rasool ◽  
Jing Yang ◽  
Muhammad Zaheer Asghar
Keyword(s):  
Job Satisfaction ◽  
Social Exchange ◽  
Self Efficacy ◽  
Social Exchange Theory ◽  
Negative Impact ◽  
Mediating Effect ◽  
Leader Member Exchange ◽  
Survey Analysis ◽  
Employee Job Satisfaction ◽  
Member Exchange

This study explores the effects of despotic leadership (DL) on employee job satisfaction (JS) using self-efficacy (SE) as a mediating variable and leader–member exchange (LMX) as a moderated variable. Building on the social learning and social exchange theory, our research proposes a research model. In this model, despotic leadership affects employee job satisfaction both directly and indirectly through self-efficacy and leader–member exchange. We used a questionnaire survey analysis approach to collect data. Data were collected from the employees of small- and medium-sized enterprises (SMEs) located in Guangdong Province, P.R. China. A pilot test of 20 participants with similar demographics as the final sample was performed to test the usability of the questionnaire. We distributed 500 questionnaires among the target population. In total, 230 usable questionnaires were returned, resulting in a response rate of 53%. To estimate the proposed relationships in the theoretical framework, we used SPSS and AMOS. The results of this study confirmed that despotic leadership has a negative impact on employee job satisfaction. Moreover, the outcomes of this study indicate that self-efficacy has a mediating effect between despotic leadership and employee job satisfaction. Similarly, the results also confirm that LMX has a moderating effect between despotic leadership and employee self-efficacy. Therefore, we conclude that the community is understanding of the mechanism of despotic leadership, identify the mechanism to effectively deal with its negative effects, broaden the relevant research on the antecedent variable of self-efficacy, and provide practical enlightenment enterprises to retain and employ people.

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