scholarly journals Role of Inter-Organizational Information Integration in successful E-Governance

2019 ◽  
Author(s):  
Hafiz Muhammad Afzaal ◽  
Sameen Masood
Keyword(s):  
Public Sector ◽  
Human Resource Development ◽  
Human Resource ◽  
Information And Communication Technologies ◽  
Information Integration ◽  
Good Governance ◽  
Public Officials ◽  
Services Delivery ◽  
Emerging Trends ◽  
Information And Communication

The global emerging trends of E-Governance utilizes Information and Communication Technologies (ICTs) to support the governance functions. It emphases on improving governance by innovating administrative processes, transforming relationships, improving public services delivery, ensuring accountability, increasing participation and collaboration among civil society, government and private sector. Whereas, E-Governance is considered a revolutionary reform of promoting good governance through greater control over state power, authority and resources to promote equality, peace and prosperity by eliminating corruption, unemployment and hunger. Pakistan had made huge investments on deploying ICTs infrastructure and human resource development in public sector but the country could not achieve the expected outcomes. The results show that public sector has adequate level of ICTs infrastructure and competent human resource to obtain the promising benefits of these initiatives. However, all these resources remained underutilized which is considered a public sector dilemma in Pakistan. Most of public sector businesses are still relying on the manual systems rather than the fully computerized or automated and the public officials are bound to exchange and processes information manually. The under-utilization of these technologies and human resource cannot reap the benefits of E-Governance and therefore could not promote transparency, accountability, equality, and participation for sustainable socio-economic growth and development of Pakistan.

A Framework for Knowledge Management in E-Government

2008 ◽  
pp. 508-519
Author(s):  
Kostas Metaxiotis
Keyword(s):  
Public Sector ◽  
Information And Communication Technologies ◽  
Business Models ◽  
Good Governance ◽  
Communication Technologies ◽  
Knowledge Resources ◽  
The Public ◽  
Government Organizations ◽  
Information And Communication ◽  
Key Issues

E-government, driven by an ever-increasing and pervasive use of information and communication technologies, is affecting the public sector more and more (Bannister, 2005; Eyob, 2004; Metaxiotis & Psarras, 2004). Many governments across the globe have resorted to instituting e-government initiatives as a way of better positioning themselves in the Information Age (Information for Development Programme [InfoDev], 2004), or seem at least to be showing commitments in redressing the imbalances resulting from the low utilization of knowledge resources and ICT in the economy and governance (Joi, 2004). E-government is enabling government organizations to provide better services to their constituents. The ability to improve citizens’ access to services has made e-government an attractive investment for government organizations, fueling worldwide implementation of such applications (Amaravadi, 2005; Scherlis & Eisenberg, 2003). As an emerging practice, e-government seeks to realize processes and structures for harnessing the potentialities of information and communication technologies at various levels of government and the public sector for the purpose of enhancing good governance. The key issues in transformation are the adoption and uptake of interoperable standards, the development of appropriate business models, the legal and policy frameworks that will facilitate integration, and governance arrangements that support both enterprise responsibilities and crossagency approaches and responsibilities.

Strategies for Managing E-Records for Good Governance

2020 ◽  
pp. 63-86 ◽  
Author(s):  
Vusi Wonderboy Tsabedze
Keyword(s):  
Public Sector ◽  
Information And Communication Technologies ◽  
Digital Technology ◽  
Good Governance ◽  
Communication Technologies ◽  
Records Management ◽  
Exponential Factor ◽  
The Public ◽  
The World ◽  
Information And Communication

Management of e-records has become an exponential factor that requires adequate consideration and planning in this era of digital technology. The use of e-records becomes significant such that e-government must implement its management for good governance in the public sector. As government of Eswatini is pursuing strategies to implement e-government, strategies to enhance the effectiveness of e-government programmes and operation becomes essential. This would help promote transparency, accountability, and good governance using information and communication technologies. The objective of this chapter is to determine infrastructure and strategies for managing e-records in an e-government context, to determine the risks of managing e-records as a strategic resource, and lastly, to look at prospects of e-records management in Eswatini. The chapter reviews the situation in Eswatini, drawing from other cases in the world.

An Analysis on Human Resource Development Culture and Climate of Chemical Based Public Sector Enterprises in Kerala, India

2021 ◽  
Vol 2021 (6) ◽  
pp. 132-135
Author(s):  
Balakrishnan A ◽  
Dr. KVM Varambally
Keyword(s):  
Public Sector ◽  
Human Resource Development ◽  
Human Resource ◽  
Deep Structure ◽  
Positive Culture ◽  
Resource Development ◽  
The Individual ◽  
The Impact ◽  
Culture And Climate

The impact of Globalization creates a competitive horizon with new markets, new products, new mindsets, new competencies, and new ways of thinking about business. As an outcome of this, the market places become more complex, uncertain, competitive, and transformational. In this era, the major challenge faced by any organization is to maintain a peaceful as well positive culture and climate inside the organization. The human resource development climate of an organization plays a significant role in ensuring the competency, motivation, and development of its employees. Here the term climate denotes the quality of the internal environment. It influences morale and the attitudes of the individual toward his work and his environment. Culture refers to the deep structure of organizations, which is rooted in the values, beliefs, and assumptions held by organizational members. The study was aimed to analyze the Human Resource Development culture and climate of chemical-based public sector enterprises in Kerala. The results indicated that the Human Resource Development climate in an organization is average and the perception of employees regarding Human Resource Development culture and climate does not differs significantly based on age, job approval status, and qualification. But it differs significantly based on gender and experiences.

scholarly journals Effectiveness of Physical Academic Libraries in a Digitally-Evolved World

2020 ◽  
Author(s):  
Doris Emetarom Aduba ◽  
Victoria O. Odegwo ◽  
Obiora Kingsley Udem
Keyword(s):  
Information And Communication Technologies ◽  
Academic Libraries ◽  
Physical Space ◽  
Communication Technologies ◽  
Global Environment ◽  
Digital World ◽  
Services Delivery ◽  
Global Space ◽  
Information And Communication ◽  
Desk Research

This paper aims at establishing the effectiveness of physical academic libraries in a digitally-evolved world. It tends to explore the priorities of academic libraries in line with the changing global environment. Data was gathered through desk research and content analysis approach. Data generated from analysis of literature were augmented by brainstorming and interaction with professional colleagues from different academic libraries within the south-east geo-political zone of Nigeria. The paper described the physical library and nature of academic libraries with reference to the digital world, explain the attributes of the digitally-evolved world and need for transforming physical academic libraries in line with changing global space, highlight the constraints to the effectiveness of academic libraries in a digital world, discuss the keys to effective services delivery in physical academic libraries as it relates to the digital world and outline the prospects for the physical academic libraries in a digital world. The implications for librarians in the digital world were described. The paper concludes that most libraries are still at the analogue stage and that despite the overwhelming influence of Information and Communication Technologies (ICTs) on the services provided by libraries, the physical space of the academics libraries is still relevant.

E-Governance and Natural Hazards in Mozambique

2015 ◽  
pp. 253-268 ◽  
Author(s):  
Avelino Mondlane ◽  
Karin Hasson ◽  
Oliver Popov
Keyword(s):  
Decision Making ◽  
Strategic Planning ◽  
Information And Communication Technologies ◽  
Local Governments ◽  
Best Practice ◽  
Good Governance ◽  
Communication Technologies ◽  
Information And Communication ◽  
Decision Making Processes ◽  
The Impact

Strategic planning is a decisive process toward sustainable development for any organization. Mozambique has developed many tools toward good governance, among which Poverty Alleviation Strategy Paper (PARPA) is an umbrella. PARPA includes different key decisive segments of society, particularly the Information and Communication Technologies (ICTs) as the pool for development. This chapter investigates to what extent e-Governance, particularly the development of strategies based on ICTs, can contribute to minimize the impact of floods at local governments by addressing best practice and decision-making process. The authors address backcasting methodology as an approach to consider in a participatory strategic planning for long-term decision-making processes. They use Chókwe District as a showcase where e-governance has an impact in mitigating and preventing the impact of floods.

E-Government Development Trends

2011 ◽  
pp. 3747-3753
Author(s):  
Monica Zuccarini
Keyword(s):  
Public Sector ◽  
Information And Communication Technologies ◽  
Information Society ◽  
Information Technologies ◽  
The Internet ◽  
Role Of Government ◽  
Public Sector Organization ◽  
Information And Communication ◽  
Single Fragment ◽  
The Government

Information technology is changing the role of government, its functions, and its power. The long process of transformation of public sector organizations and the applications of computer technologies have started the talk about electronic government. In the last ten years, the debate concerning e-government has been the subject of various studies, promoting analyses, research approaches, and empirical surveys. Even so, there is still much confusion about the meaning of this term and the word e-government is often used in reference to e-voting, e-democracy, or e-administration. Therefore here we intend to provide the reader with some guidelines, trying to explain a concept that, although little more than ten years old, finds its roots in the ancient idea of the information society. We can start by saying that e-government represents just a single fragment of the broad discourse about the impact of information technologies on society. It is not an administrative experiment but a permanent part of the governmental process. According to Jane Fountain’s (2004) idea, we can define e-government as “the production and delivery of information and services inside government and between government and the public using a range of information and communication technologies” (para. 2). In this prospective, the Internet can be considered as a variable, which has been grafted onto the wider ground of factors leading to the transformation of government roles. Moving from this point, e-government will be analyzed as an intersection of two main trends. The first of these is the overall transformation of public sector organization. In this respect, the Internet variable has to be considered in the entire process of the government reinvention that made scholars talk about a major new revolution after the industrial one. The second trend is the information society development, a process that started since the 50s catching very soon the interest of governments.

Citizen Participation in Public Administration

2021 ◽  
pp. 72-93
Author(s):  
Veronika Linhartova
Keyword(s):  
Public Sector ◽  
Public Goods ◽  
Public Administration ◽  
Information And Communication Technologies ◽  
Citizen Participation ◽  
Communication Technologies ◽  
Goods And Services ◽  
New Concepts ◽  
Information And Communication ◽  
Decision Making Processes

The aim of the chapter is to evaluate the citizens involvement in contemporary public administration, especially in the Czech Republic. New concepts of governance and management of public sector organizations enable providing new or improved public goods and services that better meet consumer´s needs. These concepts also represent reformed or new approaches to governance with increased citizen participation. Public administration responds to dynamic changes in information and communication technologies and their maturity and uses them in the framework of e-government. Thanks to the implementation of e-government, citizens have become more knowledgeable, able to participate in decision-making processes, thus automatically becoming co-producers of public goods or services. This approach to public good and service delivery describes modern public sector management theories as co-creation. Although co-creation is an entirely new concept in some countries, various forms of public participation are becoming increasingly important worldwide and can be expected to continue in the future.

Role of ICTs in Socioeconomic Development and Poverty Reduction

2011 ◽  
pp. 180-219 ◽  
Author(s):  
Hakikur Rahman
Keyword(s):  
Information And Communication Technologies ◽  
Poverty Reduction ◽  
Socioeconomic Development ◽  
Good Governance ◽  
Low Cost ◽  
Significant Proportion ◽  
Developed Countries ◽  
Information And Communication ◽  
Critical Aspects

Information and Communication Technologies (ICTs) are often promoted as central to reviving and sustaining regional communities. Apart from these, the revolutionary feature of modern ICTs—mainly the Internet and mobile telephony—facilitate low cost and speedy interaction among network participants. In this context, knowledge and information are fundamental for facilitating rural development and bringing about social and economic escalation. Nowadays, ICTs are universally acknowledged as powerful tools for development. At the same time, ICTs are seemingly essential to social development and economic growth. In recent years, the process of ICTs has been influencing the socioeconomic context in many countries. Despite that, in many countries a significant proportion of the population does not have access to clean water, sanitation, basic health services and proper education; ICTs provide novel opportunities for information interchange and technology transfer. This chapter looks into critical aspects of ICTs in raising socioeconomic development in underdeveloped countries and tries to illustrate success cases in developed countries that can be replicated in developing countries to reduce poverty. Emphasis has been given to analyze the role of ICTs in poverty reduction processes upholding regional developments. Enactment of ICTs has been elaborately discussed for the uplift of community and it has been observed that solving common causes for common citizens needs strategic implementation of policies at the central core and pragmatic implementation of actions at the grass roots. Simultaneously, this chapter discusses various critical aspects of the development processes to achieve good governance that is vital for sustainable development. However, as ingredients for uplift through ICTs, institutional approaches in various forms have been found to be extremely effective for socioeconomic development and at the same time for regional developments.

Exploratory Insights on Artificial Intelligence for Government in Europe

2020 ◽  
pp. 089443932098044
Author(s):  
Colin van Noordt ◽  
Gianluca Misuraca
Keyword(s):  
Artificial Intelligence ◽  
Public Sector ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Quality Data ◽  
Comprehensive Overview ◽  
The Public ◽  
Governmental Organizations ◽  
Processing Power ◽  
Information And Communication

There is great interest to use artificial intelligence (AI) technologies to improve government processes and public services. However, the adoption of technologies has often been challenging for public administrations. In this article, the adoption of AI in governmental organizations has been researched as a form of information and communication technologies (ICT)–enabled governance innovation in the public sector. Based on findings from three cases of AI adoption in public sector organizations, this article shows strong similarities between the antecedents identified in previous academic literature and the factors contributing to the use of AI in government. The adoption of AI in government does not solely rely on having high-quality data but is facilitated by numerous environmental, organizational, and other factors that are strictly intertwined among each other. To address the specific nature of AI in government and the complexity of its adoption in the public sector, we thus propose a framework to provide a comprehensive overview of the key factors contributing to the successful adoption of AI systems, going beyond the narrow focus on data, processing power, and algorithm development often highlighted in the mainstream AI literature and policy discourse.

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