scholarly journals Embodying, enacting and entangling design: A phenomenological view to co-designing services

2016 ◽  
Vol 9 ◽  
pp. 29-40 ◽  
Author(s):  
Yoko Akama ◽  
Alison Prendiville
Keyword(s):  
Critical Role ◽  
Service Design ◽  
Ordnance Survey ◽  
Life Paths ◽  
The Social ◽  
Phenomenological Perspective ◽  
Transformative Process ◽  
Holding Back ◽  
Phenomenological View

What is holding back service design from making a distinct departure from a product-centred to a socio-material human-centred framework? We have a concern for co-designing that is often discussed as a generic method to develop empathetic connections and understandings of people and their contexts. In this use, mastering the craft of co-designing had inadvertently isolated the method from the practitioner, fragmenting its process as a series of static events or a tool for deployment in staged workshops. Contributing to current debates on co-designing and design anthropology, our paper seeks to re-entangle co-designing back into its lived and enacted contexts. We see co-designing as a reflexive, embodied process of discovery and actualisation, and it is an integral, on-going activity of designing services. Co-designing can catalyse a transformative process in revealing and unlocking tacit knowledge, moving people along on a journey to 'make real' what proposed services might be like in the future. Co-designing plays a critical role especially when it involves the very people who are enmeshed in the realisation of the proposed services itself. As such, our case study of a weekend Ordnance Survey Geovation camp pays closer attention to how this took place and discusses the transformative process that was central to it. By taking a phenomenological perspective and building on a seminal anthropologists' work, Tim Ingold, our paper counters the limitations in service design that tends to see its process as a contained series of fixed interactions or systemized process of methods. Through Ingold, we see 'the social world as a tangle of threads or life-paths, ever ravelling here and unravelling there, within which the task for any being is to improvise a way through, and to keep on-going. Lives are bound up in the tangle.' Similarly, we view co-designing as being and becoming, that is constantly transforming and connecting multiple entanglements.

Social Design for Services Framework

2018 ◽  
Vol 1 (1) ◽  
Author(s):  
Melanie SARANTOU ◽  
Satu MIETTINEN
Keyword(s):  
South Africa ◽  
Sustainable Development ◽  
Research Group ◽  
Design Research ◽  
Service Design ◽  
Social Design ◽  
Practical Action ◽  
The Social ◽  
The World

This paper addresses the fields of social and service design in development contexts, practice-based and constructive design research. A framework for social design for services will be explored through the survey of existing literature, specifically by drawing on eight doctoral theses that were produced by the World Design research group. The work of World Design researcher-designers was guided by a strong ethos of social and service design for development in marginalised communities. The paper also draws on a case study in Namibia and South Africa titled ‘My Dream World’. This case study presents a good example of how the social design for services framework functions in practice during experimentation and research in the field. The social design for services framework transfers the World Design group’s research results into practical action, providing a tool for the facilitation of design and research processes for sustainable development in marginal contexts.

Design Freedom

2019 ◽  
pp. 266-287
Author(s):  
Yael Valerie Perez
Keyword(s):  
Sustainable Development ◽  
Design Methods ◽  
Life Conditions ◽  
Effective Form ◽  
The Social ◽  
Methodological Tool ◽  
Transformative Process ◽  
Design Freedom ◽  
Design Drawing

Against the backdrop of increasing recognition of the social and cultural pillar of sustainable development, this chapter advances the notion of design freedom as a conceptual and methodological tool for deepening our commitments towards participatory and emancipatory design. Drawing from Sen's development as freedom approach, design freedom is broadly defined as a process that identifies opportunities for people to ameliorate their life conditions. In addition to enabling sustainability, design freedom is also a transformative process in and of itself, expanding opportunities of all participants in the process. As such, it augments the subfield of design methods adding processual consideration to its instrumental orientation. The chapter offers an illustration of the potential of design freedom as research and action approach by presenting a case study of co-design with the Pinoleville Pomo Nation tribe in California. This design freedom project identified and fostered three key capacities for community flourishing: distributed agency, expressive materials, and effective form.

Service Design of a Pregancy Simulation Dress Experience - From the Perspective of Social Design

2018 ◽  
Vol 05 (09) ◽  
pp. 15-25
Author(s):  
Chi-Ying Hung ◽  
Rung Tai Lin
Keyword(s):  
Service Design ◽  
Transformation Process ◽  
Social Design ◽  
Services Research ◽  
Research Perspective ◽  
Study Approach ◽  
The Social ◽  
Marketing Service ◽  
Core Issues

This study has two subjects, one is the design of a pregnancy simulation dress, and the other is the service design for visitors to wear the pregnancy simulation dress in a tourism factory. The core issues of this study are people-oriented social design and experiential value. The case study approach is adopted and an experiential product simulating pregnancy is provided in the setting of a tourism factory. The setting, products and experience are observed as a whole, and the research perspective is based on the transformation process of emotional design and cultural design, which is the basis for deconstructing the design of the pregnancy simulation dress. A service blueprint is used to examine the case’s experiential service design, which is used as an example of experience planning that applies social design to commercial services. Research conclusions summarize and analyze design, marketing, service, and management aspects, hoping to further extend the social value of enterprises and social education work.

scholarly journals Promoting Community Resilience through Religious Leadership in Sri Lanka

2021 ◽  
Author(s):  
NWANY Wijesekara
Keyword(s):  
Sri Lanka ◽  
Disaster Preparedness ◽  
Social Systems ◽  
Critical Role ◽  
Community Resilience ◽  
Religious Communities ◽  
Religious Leaders ◽  
Religious Leadership ◽  
The Social

Community resilience is the ability of communities to face and recover from challenges using their own resources. Religious leaders are active stakeholders in the social systems, and they play a critical role in promoting community resilience. During challenges faced by communities such as disasters, emergencies, conflict, and crisis, religious leaders, religious communities, and religious organizations help communities cope with them and bounce back to normalcy. Further, religious leaders could shape the way communities perceive challenges and change. This case study describes the Pillars of Resilience Project, which aimed to build the capacity of religious leaders on Community Resilience. It was possible to train 207 religious leaders from all major faiths of Sri Lanka at six locations through one-day workshops. The project culminated in the Interreligious Symposium on Community Resilience, which brought together the religious leaders for a day of discussions and sharing. This project shows us that religious leaders' capacity building could be used as a strategy in promoting community resilience. Key words: Community Resilience, Religious Leadership, Disaster Preparedness.

Lord Dacre and the Politics of the Scottish Enlightenment

2005 ◽  
Vol 84 (2) ◽  
pp. 202-220 ◽  
Author(s):  
Colin Kidd
Keyword(s):  
Political Economy ◽  
Eighteenth Century ◽  
Cultural History ◽  
Economic Transformation ◽  
Scottish Enlightenment ◽  
North East ◽  
The Social ◽  
Romantic Movement ◽  
Scottish History

Hugh Trevor-Roper (Lord Dacre) made several iconoclastic interventions in the field of Scottish history. These earned him a notoriety in Scottish circles which, while not undeserved, has led to the reductive dismissal of Trevor-Roper's ideas, particularly his controversial interpretation of the Scottish Enlightenment, as the product of Scotophobia. In their indignation Scottish historians have missed the wider issues which prompted Trevor-Roper's investigation of the Scottish Enlightenment as a fascinating case study in European cultural history. Notably, Trevor-Roper used the example of Scotland to challenge Weberian-inspired notions of Puritan progressivism, arguing instead that the Arminian culture of north-east Scotland had played a disproportionate role in the rise of the Scottish Enlightenment. Indeed, working on the assumption that the essence of Enlightenment was its assault on clerical bigotry, Trevor-Roper sought the roots of the Scottish Enlightenment in Jacobitism, the counter-cultural alternative to post-1690 Scotland's Calvinist Kirk establishment. Though easily misconstrued as a dogmatic conservative, Trevor-Roper flirted with Marxisant sociology, not least in his account of the social underpinnings of the Scottish Enlightenment. Trevor-Roper argued that it was the rapidity of eighteenth-century Scotland's social and economic transformation which had produced in one generation a remarkable body of political economy conceptualising social change, and in the next a romantic movement whose powers of nostalgic enchantment were felt across the breadth of Europe.

Endangered Butterflies and their Non-Native Host Plants: Examining Shifting Values of Belonging in Restoration

2019 ◽  
Vol 3 (1) ◽  
pp. 1-9
Author(s):  
Robert M. Anderson ◽  
Amy M. Lambert
Keyword(s):  
Ecological Restoration ◽  
Native Species ◽  
Puget Sound ◽  
A Value ◽  
The Social ◽  
Remote Island ◽  
Scientific Truth ◽  
Native Host

The island marble butterfly (Euchloe ausonides insulanus), thought to be extinct throughout the 20th century until re-discovered on a single remote island in Puget Sound in 1998, has become the focus of a concerted protection effort to prevent its extinction. However, efforts to “restore” island marble habitat conflict with efforts to “restore” the prairie ecosystem where it lives, because of the butterfly’s use of a non-native “weedy” host plant. Through a case study of the island marble project, we examine the practice of ecological restoration as the enactment of particular norms that define which species are understood to belong in the place being restored. We contextualize this case study within ongoing debates over the value of “native” species, indicative of deep-seated uncertainties and anxieties about the role of human intervention to alter or manage landscapes and ecosystems, in the time commonly described as the “Anthropocene.” We interpret the question of “what plants and animals belong in a particular place?” as not a question of scientific truth, but a value-laden construct of environmental management in practice, and we argue for deeper reflexivity on the part of environmental scientists and managers about the social values that inform ecological restoration.

The Social, Cultural and Behavioral Components of Information and Knowledge-Seeking Among Home Care Nurses

2013 ◽  
Author(s):  
Edmund J.Y. Pajarillo
Keyword(s):  
Home Care ◽  
Study Methods ◽  
Soins À Domicile ◽  
The Social ◽  
Knowledge Seeking ◽  
Case Study Methods ◽  
Home Care Nurses

Information and knowledge-seeking vary among users, including home care nurses. This research describes the social, cultural and behavioral dimensions of information and knowledge-seeking among home care nurses, using both survey and case study methods. Results provide better understanding and appreciation of nurses’ information behavior.La recherche d’information et de connaissances varie selon les usagers, y compris parmi les infirmiers et infirmières des soins à domicile. Cette recherche décrit les dimensions sociales, culturelles et comportementales de la recherche d’information et de connaissances parmi les infirmiers et infirmières des soins à domicile, en utilisant les méthodes de sondage et de l’étude de cas. Les résultats offrent une meilleure compréhension et connaissance du comportement informationnel des infirmiers et infirmières. 

THE ROLE OF LOCAL SOCIAL INSTITUTION IN COMMUNITY EMPOWERMENT IN BANDUNG REGENCY, INDONESIA

2019 ◽  
Vol 3 (1) ◽  
Author(s):  
Helly Ocktilia
Keyword(s):  
Leadership Style ◽  
Social Institution ◽  
Community Empowerment ◽  
Board Members ◽  
Supportive Leadership ◽  
Community Institutions ◽  
The Social ◽  
Descriptive Method

This study aims to gain a deeper understanding of the existence of the local social organization in conducting community empowerment. The experiment was conducted at Community Empowerment Institution (In Indonesia it is referred to as Lembaga Pemberdayaan Masyarakat/LPM). LPM Cibeunying as one of the local social institution in Bandung regency. Aspects reviewed in the study include the style of leadership, processes, and stages of community empowerment, as well as the LPM network. The research method used is a case study with the descriptive method and qualitative approach. Data collection was conducted against five informants consisting of the Chairman and LPM’s Board members, village officials, and community leaders. The results show that the dominant leadership style is participative, in addition to that, a supportive leadership style and directive leadership style are also used in certain situations. The empowerment process carried out per the stages of the empowerment process is identifying and assessing the potential of the region, problems, and opportunities-chances; arranging a participative activity plan; implementing the activity plan; and monitoring and evaluating the process and results of activities. The social networking of LPM leads to a social network of power in which LPM can influence the behavior of communities and community institutions in utilizing and managing community empowerment programs. From the research, it can be concluded that the model of community empowerment implemented by LPM Cibeunying Village is enabling, empowering, and protecting.

Flexible Epistemologies: Gypsy/roma Thinking and Anthropology Theory

2020 ◽  
Vol 24 (2) ◽  
pp. 228-240
Author(s):  
Stefania Pontrandolfo ◽  
Marco Solimene
Keyword(s):  
Cultural Construction ◽  
The Social ◽  
The World ◽  
Specific Practice

This article reflects on the conceptual debt that anthropology has developed towards the peoples it studies, by exploring the case-study of Gypsy/Roma anthropology. We argue that ethnographically-grounded research has enabled anthropologists to access and incorporate Gypsy/Roma visions and practices of the world. The flexible Gypsy epistemologies, which Gypsies/ Roma use in the social and cultural construction of particular forms of identity and mobility, have thus translated into a specific practice of theory, which has provided more adequate tools for grasping the complexity of reality and contributed to a decolonialisation of anthropological thought.

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