scholarly journals How Interpersonal Justice Shapes Legitimacy Perceptions: The Role of Interpersonal Justice Trajectories and Current Experience

2020 ◽  
Vol 11 ◽  
Author(s):  
Juan Liang ◽  
Bibo Xu
Keyword(s):  
Interpersonal Justice ◽  
Current Experience

scholarly journals Beyond Justice Perceptions: The Role of Interpersonal Justice Trajectories and Social Class in Perceived Legitimacy of Authority Figures

2021 ◽  
Vol 12 ◽  
Author(s):  
Juan Liang ◽  
Xiaoyun Chen ◽  
Tian Li ◽  
Yaxin Wang
Keyword(s):  
Social Class ◽  
Latent Growth ◽  
Interpersonal Justice ◽  
Considerable Evidence ◽  
Authority Figures ◽  
Community Residents ◽  
Justice Perceptions ◽  
Subjective Social Class ◽  
Current Experience

There is considerable evidence that the experience of justice is associated with perceived legitimacy of authority, but there has been no research about this association when considering past rather than current fairness. Based on the fairness heuristic theory, we tested the hypothesis that interpersonal justice trajectories positively affect perceived legitimacy of the authority; we also tested whether social class moderated this effect. Community residents (N = 111; 54 women) rated the authority's fairness on 16 consecutive weeks and rated perceived legitimacy on the 16th week. The results of latent growth modeling showed that the trajectory of interpersonal justice scores leading up to the final week significantly predicted perceived legitimacy, regardless of the current experience of interpersonal fairness. Tests of moderation showed that the legitimacy perceptions of individuals of lower subjective social class were significantly affected by interpersonal justice trajectories, whereas this was not the case among individuals of higher subjective social class. The results are discussed in terms of their implications for research on perceived legitimacy and justice, as well as their implications for understanding social class.

Mitigating Burnout Through Organizational Justice: Customer Support Workers’ Experiences of Customer Injustice and Emotional Labor

2021 ◽  
pp. 089331892110120
Author(s):  
Heewon Kim ◽  
Rebecca B. Leach
Keyword(s):  
Procedural Justice ◽  
Customer Service ◽  
Emotional Labor ◽  
Call Center ◽  
Service Industries ◽  
Interpersonal Justice ◽  
Negatively Associated ◽  
Customer Support ◽  
Decision Making Processes

Employee burnout is a critical organizational concern that can be prevalent among customer support workers whose day-to-day tasks inherently include emotional labor. This study examines emotional labor and burnout among call center workers in customer service industries, specifically focusing on the influences of injustices from customers and supervisors. The findings demonstrate that: (a) customer injustice was associated with an increase in emotional labor, which in turn exacerbated customer support workers’ disengagement and exhaustion; (b) interpersonal justice perceived in the interactions with supervisors was negatively associated with disengagement; and (c) procedural justice perceived in supervisors’ decision-making processes was also negatively associated with disengagement. The findings indicate the mitigating role of interpersonal and procedural justice in reducing burnout among customer support workers.

Reducing the Harm of Criminal Victimization: The Role of Restitution

2015 ◽  
Vol 30 (3) ◽  
pp. 450-469 ◽  
Author(s):  
Stacy Hoskins Haynes ◽  
Alison C. Cares ◽  
R. Barry Ruback
Keyword(s):  
Criminal Justice ◽  
Criminal Justice System ◽  
Justice System ◽  
Economic Losses ◽  
Compensatory Mechanism ◽  
Court Order ◽  
Interpersonal Justice ◽  
Criminal Victimization ◽  
Do So

Restitution is a court-ordered payment by offenders to their victims to cover the victims’ economic losses resulting from the crime. These losses can be substantial and can harm victims and victims’ families both directly and indirectly. But most victims do not receive reparation for their injuries, both because judges do not always impose restitution and because of problems with collecting restitution payments, even if there is a court order to do so. In this article, we review the literature on restitution and suggest that this compensatory mechanism is necessary to restore victims to where they were before the crime occurred. But monetary restitution alone is not sufficient. Making victims whole requires not only financial compensation from the offender but also procedural, informational, and interpersonal justice from the criminal justice system.

scholarly journals Aberrant Oligodendrogenesis in Down Syndrome: Shift in Gliogenesis?

Cells ◽  
2019 ◽  
Vol 8 (12) ◽  
pp. 1591 ◽  
Author(s):  
Laura Reiche ◽  
Patrick Küry ◽  
Peter Göttle
Keyword(s):  
Down Syndrome ◽  
White Matter ◽  
Cell Fate ◽  
Neuronal Development ◽  
Demyelinating Diseases ◽  
Therapeutic Interventions ◽  
Cell Lineages ◽  
Cns Malformations ◽  
Current Experience

Down syndrome (DS), or trisomy 21, is the most prevalent chromosomal anomaly accounting for cognitive impairment and intellectual disability (ID). Neuropathological changes of DS brains are characterized by a reduction in the number of neurons and oligodendrocytes, accompanied by hypomyelination and astrogliosis. Recent studies mainly focused on neuronal development in DS, but underestimated the role of glial cells as pathogenic players. Aberrant or impaired differentiation within the oligodendroglial lineage and altered white matter functionality are thought to contribute to central nervous system (CNS) malformations. Given that white matter, comprised of oligodendrocytes and their myelin sheaths, is vital for higher brain function, gathering knowledge about pathways and modulators challenging oligodendrogenesis and cell lineages within DS is essential. This review article discusses to what degree DS-related effects on oligodendroglial cells have been described and presents collected evidence regarding induced cell-fate switches, thereby resulting in an enhanced generation of astrocytes. Moreover, alterations in white matter formation observed in mouse and human post-mortem brains are described. Finally, the rationale for a better understanding of pathways and modulators responsible for the glial cell imbalance as a possible source for future therapeutic interventions is given based on current experience on pro-oligodendroglial treatment approaches developed for demyelinating diseases, such as multiple sclerosis.

Who Is Most Influenced by Justice Perceptions? Assessing the Role of Occupational Status

2016 ◽  
Vol 38 (3) ◽  
pp. 271-302 ◽  
Author(s):  
Wisanupong Potipiroon ◽  
Ellen V. Rubin
Keyword(s):  
Occupational Status ◽  
Performance Outcomes ◽  
Interpersonal Justice ◽  
Occupational Groups ◽  
Public Agency ◽  
Status Occupation ◽  
Justice Perceptions ◽  
And Performance ◽  
The Relationship

A growth in organizational justice research is evident in the field of public administration. This present study asks whether the relationship between key justice perceptions and attitudinal and performance outcomes vary as a function of occupational status. Building on the extant literature on social status, this study hypothesizes that employees in a higher status occupation will respond more strongly to justice perceptions than those in a lower status occupation by exhibiting lower levels of job satisfaction, organizational commitment, task performance, and citizenship behaviors. Based on a sample of employees in a large public agency in Thailand, our findings indicate that although employees in the two occupational groups do not differ significantly in their perceived justice levels, those in a higher status occupation are more strongly affected by perceptions of procedural and interpersonal justice. This study underscores the importance of accounting for occupational differences when it comes to implementing justice-related policies and practices.

The dashang feature in social media: a personality and justice theory perspective

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jinlin Wan ◽  
Yaobin Lu ◽  
Sumeet Gupta
Keyword(s):  
Social Media ◽  
Big Five ◽  
Big Five Personality ◽  
Justice Theory ◽  
User Characteristics ◽  
Interpersonal Justice ◽  
Content Type ◽  
Informational Justice ◽  
Social Media Platforms

PurposeDashang refers to a reward given voluntarily to street performers in return for their performance. Some social media platforms have created a way to integrate this as a function, referred to as the dashang feature, to allow users to reward live performers online as well. Over the last few years, this function has become extremely popular among social media users, as it recreates the nostalgic experience of watching street performances. Platforms now consider it indispensable, as it has become a source of substantial revenue (commission on rewards earned by performers). However, not all users reward performers. For each user who pays, there are many more who lurk on the platform. This study examines the reasons for these differences using the Big Five personality perspective and justice theory.Design/methodology/approachWe develop an empirical model using the Big Five theory and justice theory and test it using empirical data collected through a survey of WeChat users.FindingsThe results indicate that distributive justice, interpersonal justice and informational justice are essential factors in relation to social media users' use of the dashang feature. It is also found that personality type affects these three factors.Originality/valueThis study makes three key contributions. First, it examines the factors that influence users' voluntary use of the dashang feature using the lenses of the Big Five theory and justice theory. Second, this study extends previous results on perceived justice to examine use of the dashang feature in social media. Third, this study applies these theories to the study of consumer behavior by exploring the role of user characteristics in social media use.

The role of cloned genes in the prevention of genetic disease

1988 ◽  
Vol 319 (1194) ◽  
pp. 249-261 ◽  
Keyword(s):  
Prenatal Diagnosis ◽  
Genetic Disease ◽  
Dna Analysis ◽  
Recombinant Dna ◽  
Single Gene ◽  
Recombinant Dna Technology ◽  
Human Genetic Disease ◽  
Single Gene Disorders ◽  
Current Experience

The application of recombinant DNA technology to the study of human genetic disease promises to increase the scope for carrier detection and prenatal diagnosis. Here we summarize current experience with prenatal diagnosis of single-gene disorders by DNA analysis and highlight some of the technical and organizational problems that remain to be solved.

scholarly journals How Can Companies Decrease Salesperson Turnover Intention? The Corporate Social Responsibility Intervention

2021 ◽  
Vol 13 (2) ◽  
pp. 750
Author(s):  
Sandra Castro-González ◽  
Belén Bande ◽  
Guadalupe Vila-Vázquez
Keyword(s):  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Turnover Intention ◽  
Process Analysis ◽  
Equation Modeling ◽  
Measurement Scales ◽  
Interpersonal Justice ◽  
Corporate Social ◽  
The Impact

Salespeople turnover is a key issue that can threaten a company’s survival, either by reducing its income or increasing its expenses. The purpose of this study is to analyze the impact of corporate social responsibility (CSR) practices on the salespeople turnover. Drawing from social network theory, this research suggests that the perception of CSR practices influences salespeople turnover through their impact on the perception of the company’s reputation and the organizational pride that sellers experience. Additionally, the moderating role of interpersonal justice in the CSR-organizational pride relationship is analyzed. The data was collected from a sample of 176 salespeople and their supervisors from 96 companies. Structural equation modeling was used to analyze the psychometric properties of the measurement scales and to test the proposed direct hypotheses, and conditional process analysis was used to test the proposed mediation hypothesis. The results indicate that CSR is negatively related to salesperson turnover via the perceived salespeople’s organizational pride and organizational reputation. Furthermore, this study’s findings confirm the importance of a salesperson’s interpersonal justice for these relationships. This study contributes to the existing sales and management literature by enhancing our understanding of how to reduce salespeople turnover intention. Specifically, it underlines the role of CSR practices in reducing those intentions.

Sign in / Sign up

Export Citation Format

Share Document